Talent Acquisition Specialist - Cape Town at Concentrix

What you will do in this role:

• Follow the end-to-end advisor selection process and in-house DTL/TL assessment process
• Support Delivery of North America recruitment during specified campaign operational hours (14h00 to 23h00)
• Schedule pre-consult sessions and apply consistent screening criteria
• Monitor and maintain job requirements, both external and internal
• Update and manage the Applicant Tracking System for a fair recruitment journey
• Collaborate with local recruitment agencies and provide feedback
• Nurture and maintain key relationships with UK Recruitment Delivery Manager and UK Resourcing Business Partner
• Communicate current opportunities and recruitment events
• Coordinate with the Resource team to prepare for selection events and ensure paperwork compliance
• Collaborate with the Senior Recruitment Consultant/Manager to identify key recruitment strategies and ensure a steady flow of quality candidates
• Continuously review and refine the selection process to meet changing business needs
• Promote and monitor the "refer a friend" scheme to attract high-quality candidates
• Manage administration for advisor recruitment and internal assessment centres
• Conduct pre-employment checks and vetting requirements
• Provide additional administrative support to the recruitment function as needed

Your qualifications

Concentrix is a great match if you have:

• A Matric certificate
• A minimum of 12 months experience in bulk recruitment in a contact centre environment
• The ability to work US hours (14h00 to 23h00) in line with campaign specific operational hours
• Knowledge of high-level advisor recruitment processes and current attraction methods, including social media
• Strong relationship-building skills and effective communication at various levels
• Proficiency in IT, including in-house systems and Microsoft functions
• Dedication to process and procedure
• Excellent knowledge of recruitment legislation