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  • Posted: Feb 12, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    HomeChoice International PLC (HIL) is an investment holding company incorporated in Malta and listed on the JSE Limited. Through its operating subsidiaries, HomeChoice and FinChoice, the group sells innovative homewares merchandise, personal electronics and loan products to the rapidly expanding middle-income market in southern Africa through mail order (cat...
    Read more about this company


    Telemarketing Agent (Southern Surburbs (Cape)

    What you will love doing in this role:

    • Meeting sales objectives and revenue targets
    • Ensure that the agreed sales and revenue targets are achieved in line with business requirements
    • Meet operational and quality efficiencies
    • Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality
    • Provide an exceptional customer experience
    • Accurate capturing of customer information
    • Present, promote, and sell products/services in accordance with agreed processes and procedures
    • Ensure a professional, polite, and efficient service is offered by acting as an ambassador
    • Adaptable with the ability to respond positively to working within a pressurized environment
    • Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction.
    • Present products to potential customers who meet qualifying criteria


    What you’ll need to do this role:

    • Matric / Grade 12 (Required)
    • Minimum of 2-3 year’s sales/telemarketing (outbound) experience within a Contact Centre (Required)
    • Must be computer literate (Email, Internet, Word, and Excel)
    • Excellent communication skills (verbal and written)
    • Excellent telephone etiquette
    • Sound understanding of a dialler system and functions
    • Target-driven with the ability to sustain high-performance consistently
    • A clear understanding of a contact centre environment
    • A sound understanding of contact centre metrics and how these are used to review performance to achieve the right results.

    Method of Application

    Interested and qualified? Go to HomeChoice Holdings Limited on to apply

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