BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We ca... read moreter for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.
We pride ourselves on being Africa’s premier end-to-end digital solutions partner, providing the world’s most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa’s leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.
Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.
Core Description
The overall goal is to design and implement leading practices in performance management, talent management, succession planning, and career management (with the use of assessments)
Core Description
To provide service activities on company systems, including installation, discontinuance, relocation, diagnosis, emergency repair etc. while minimising equipment downtime and ensur
Core Description
Provide more routine hardware service, or ‘remote’ diagnostic activities under close supervision.
Manage Configurations
Continuously use appropriate oper
Core Description
Install, monitor, test and maintain cloud infrastructure solutionsProvide specialised technical support (technology specific) and guidance through high level analysis, diagnosis an
Core Description
To provide a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situ
Core Description
To provide a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situ
Core Description
Provides overall technical leadership for end-to-end EIS, directing project technical teams through the design, build, test, and delivery processes. Defines components for design a
Core Description
Provides remote support and assistance to BCX Active Retail clients, using appropriate solutions that satisfy client needs and BCX methodologies. Determining root cause as per call
Core Description
Responsible for ensuring that quality standards are met through evaluating, designing and preparing detailed specifications for larger complex networks and communication systems th
Core Description
To build and facilitate sales opportunities with BCX and other channels to drive up pipeline on BCX solutions. The successful candidate must use proven sales techniques and technic
Key Deliverables / Primary Functions
Maintain & exceed customer satisfaction and provide remote support to clients with excellent service quality
Ensures competent staff in all key positio
Core Description
The Business Development Manager will work with the various BCX Sales Teams to drive new business in Unified Collaboration, focusing on Contact Centre Sales , and also
Handles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to enable them to clos
Core Description
Responsible for the development of products and services in the BCX network space. Develop process and systems architectures encompassing operational, tactical and strategic
Core Description
To provide a stable and secure production database environment which performs in alignment with predefined standards and is recoverable in case of hardware failure or disaster situ
Key Deliverables / Primary Functions
Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
Effectively manage the sales activities to meet agre
Key Deliverables / Primary Functions
Application and device troubleshooting and support
Accurately use the available software or specialist monitoring tools to maintain awareness and control o
