Clickatell is a cutting edge technology company and global leader in mobile messaging that enables effortless, personalized, and contextual digital interactions between businesses and their customers.
Clickatell was the first company to enable a web to mobile app from any website in the world and, h... read morearnessing over a decade of insight into the complexities of business to consumer communications has seen the company evolve to delivering a host of transformative and advanced communications solutions.
Today its suite of products includes Clickatell Touch - the personalized, immediate, and intuitive new digital front office set to transform the customer service industry, and Clickatell Platform - the powerful, fully scalable communication enabler that allows you to SMS-enable any application, website or system.
Founded in 2000 by Pieter de Villiers, Danie du Toit, Patrick Lawson and Casper de Villiers, Clickatell is a pioneer of the SMS messaging gateway industry and one of largest providers in the world covering 1000+ networks in 220+ global destinations.
Clickatell’s mission has always been clear: to make it easy for businesses to connect with their customers, wherever they are. During its 15 years in the mobile technology industry, it has enabled billions of digital interactions for over 15 000 global brands to
secure customer data, improve customer engagement, enable marketing campaigns and ensure transactional notifications. As a trusted technology partner for companies including WhatsApp, Facebook, Visa, McKinsey & Company and IBM, Clickatell is enabling everyone from start-ups to global enterprises to literally change the world.
A privately held company backed with funding by international venture capital firms like Sequoia Capital and DAG Ventures, Clickatell is headquartered in Silicon Valley, CA with presences in India and South Africa.
Career & personal growth opportunities within Clickatell are unusually high, fuelled by a team of Champions who drive growth.
At Clickatell we invest in career development of our people and w
Requirements
The role of our Champion:
Ensuring our development and production databases are tuned for optimal performance and minimal downtime
Work closely with developers to define and evol
Coordinate weekly project reporting and check-in cycles
Preparing necessary presentation materials for meetings
Documenting and following up on important actions and decisions from meetings
A
Apply various testing methods and tools to technically test Clickatell’s products and integration to other applications and services
Create, update, and execute test plans and test cases fo
The role of our Champion
Manage the public relations strategy for Clickatell, including spearheading corporate and executive communication, media relations, social media, industry analyst relati
We have a great company culture where we deeply value collaboration. Our environment allows you freedom to lead and innovate while having fun at the same time. Career and personal growth opportunities
Work closely with developers to define and evolve our data model, support data analytics activities, and ensure scalability.
Design and implementation of highly scalable and high-availability sys
Creating sales strategy / plan to generate revenue and address our client’s business needs.
Create and building long-term relationships with key clients.
Addressing customer concerns and
Job descriptionWhy work for Clickatell:
This is an opportunity to join an energetic, fast paced, dynamic, Sequoia* backed, “mobile always” company, offering ample growth opportunities a
Job description
PurposeForming part of the DevOps team, this individual’s responsibility will be to design and implement solutions complimentary to, but outside of Clickatell’s core platf
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Purpose
The purpose of this role is to provide technical support and product advice to all Clickatell’s customers in a 24 x 7 x 365 environment. To provide superior customer se
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PurposeThe purpose of this role is to assist with certain daily tasks in managing the fraud and payment profile relating to payment gateways for the group as well as assisting the Pay
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PurposeReconciliation of transactions, vendor accounts, client accounts and bank accounts and raising and monitoring procurements. Providing assistance and support to the finance depa
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To detect and report online fraudulent activities. To ensure that preventative measures are put in place to eliminate any online fraudulent transactions. Manage the customer payment p
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PurposeTo provide up-to-date and on-time statistics to ensure the proper management of Service Consultants and Service Manager output, to enable superior customer service within targe
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The purpose of this role is to project a professional, courteous and efficient reception and guest service at all times
Reception duties
Answering all calls promptly and professio
Job DescriptionWhy Work For ClickatellThis is an opportunity to join an energetic, fast paced, dynamic, Sequoia* backed, “mobile always” company, offering ample growth opportunities and ex