Job Purpose:
To achieve excellent standards of customer service and satisfaction through effective personal customer relations skills. Lead, coach, and motivate a team of Contact Centre agents to d
Job Summary:
As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience.
YOUR ROLE
We are looking for an experienced Ocean Customer Service Controller to coordinate the movement of ocean imports cargo through the international transport chain according to the client&rsq
Job Summary:
Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares docu
Responsibilities
Greet and acknowledge customers (e.g. store managers) and consumers (e.g. shoppers)
Count and determine stock to be merchandised as per SOP.
Draw stock requirements (e.g. fi
Skills and Experience
What you’ll do:
Provide thought leadership regarding the application of technology to resolve logistics and supply chain challenges (and efficiency improvements in
Job Description
To manage a credit team, granting of credit aligned to the credit strategy and policy by monitoring standards and manage accounts for credit risk
Craft group wide Judgemental/
POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete o
QUALIFICATION & KEY REQUIREMENTS
Matric/NQF Level 4
Relevant Degree OR Diploma is essential
EXPERIENCE
A minimum of 3 years contact centre experience with advanced query resolut
Role Objectives:
To effectively manage the Recoveries specific area (Recoveries /Input Handling/ S.O.P / Data Accuracy) with regards to service; quality and performance to create a culture of ex
Requirements are:
The most eligible candidate must hold an appropriate recognised qualification at NQF Level 4 on the 10 Level NQF.
An NQF Level 5 qualification will be an a
THE ROLE
You will be leading a team of industrial engineers that is focussed on implementing and improving the processes in our distribution centers. Through this, you will have the opportunity to
Purpose of the role:
The purpose of this role is to provide communication and engagement support to the Employee Engagement Business Partner for GSS providing business partner support to the Global
Duties & Responsibilities
Service Department Optimization
Wide range of equipment which is consistently evolving – keep up to date.
Co-ordination within service department.
Key Responsibilities for this position:
Answering all incoming calls as per standard operating procedures.
Handling enquiries via telephone, fax or e-mail.
Processing of telephonic orders.
Key Performance Areas:
Organise and lead weekly meetings for the entertainment department and service providers.
Manage entertainment staff schedules, department operations and budget.
Procu
BASIC QUALIFICATIONS
Experience of large scale IT/digital/business transformation or migration programs at a customer facing role
Superior written and verbal communication skills, including a
Job Purpose
To provide a customer service within the eThekwini Municipality area of responsibility by ensuring that the meter reading, revenue collection and technical functio