Active Jobs at AVBOB South Africa

Description

• Conduct all funerals and cremations
• Preparation and care of the remains of the deceased
• Execute mortuary operations
• Confining and Embalming
• Maintain funeral records
• Maintenance of the fleet
• Keeping the mortuary in hygienic order
• Assist with preparations and repatriation of bodies for out-state- burials 
• Prepare the deceased for viewing and assist with all collections of deceased

Requirements

• Grade 12
• Valid drivers’ license (Min 3 years from date of first issue)
• Valid PDP (Desired)
• 2 – 3 Years functional experience in the Funeral Industry/Execution of Funerals

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Description

• Identifying and understanding issues, problems and opportunities, comparing data to draw conclusions, using effective approaches for choosing course of action thus ensuring 80% of agreed production target is achieved:
• Ensure and monitor compliance with respect to FAIS/FICA and all other relevant legislation,
• Makes procedural or process suggestions for achieving goals, provides necessary input or assist to remove obstacles and to accomplish goals;
• Recognize issues, problems, or opportunities and determines whether action is needed,
• Analyse the organisation and own portfolio to identify key relationships that should be initiated or improved to further the attainment of goals,
• Provide appropriate information and make sure the Administrator understands,
• Address the unique needs and preferences of key decision makers at the Administrator,
• Setting up ongoing procedures to collect and review information needed to manage ongoing activities with regards to Scheme lapse;
• Grow the production according to budgeted targets.

Planning and supporting the development of Administrator skills and abilities so that they can fulfil current or future expectations more effectively:

• Identify and contract new Administrators and group schemes brokers,
• Monitor progress by giving brokers specific feedback on their performance related to negotiated goals; highlights key positive and negative performance issues; adjust plans to ensure development,
• Set up ongoing procedures to collect and review information needed to manage administrator business,
• Selling, influencing and persuading Administrators, to sell AVBOB Group Schemes,
• Monitor Administrator's performance,
• Identify risks, monitor and measure risk against risk appetite, risk mitigation strategies and risk reporting.

Developing, planning and organising established courses of action to ensure that work is completed efficiently, ensuring production must grow with 20% and all activities must be planned:

• Control internal business processes,
• Present AVBOB Group Schemes to Groups / Administrators - deliver presentations that suits the characteristics and needs of the Group/Administrator,
• Plan and recommend the implementation of a life insurance strategy and activities consistent with overall aims and requirements of the organisation and according to an agreed development strategy.

Identifying opportunities and taking action to build strategic relationships between AVBOB Administrators and Life office departments or organisations to help achieve business goals:

• Ensure that customers are happy with the service offered and a detailed communication plan is executed,
• Identify opportunities and build strategic relationships,
• Handle clients’ complaints and queries,
• Develop and expand markets,
• Facilitate the development of sustainable relationships,
• Build repeat sales through strong customer relationships by focusing on customers’ needs,
• Perform administrative duties.

Requirements

• 3 years’ experience in the insurance industry,
• Have Matric (Grade 12) and/or Tertiary Education,
• Must have a RE5 certificate,
• Fit & Proper) as prescribed by the FAIS act.

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Description

• We are seeking an experienced and dynamic Product Manager for Lending Products to join our team. This is a pivotal role that will drive the strategic vision, development, and execution of our lending product offerings. The ideal candidate will lead cross-functional teams to deliver innovative, customer-centric solutions that maximize profitability and align with the business’s overall goals.
• You will be working for a company that is over 100 years old with strong values which are customer centric. In return for your services, you will be paid a competitive remuneration package.  You will be working for an organization that values employee development and rewards excellent performance.

Key Responsibilities:

• Lead the development and execution of product strategies that align with the organization’s business goals.
• Drive product launches that achieve market acceptance, revenue targets, and customer satisfaction.
• Analyse market opportunities, customer needs, and competitor offerings to refine product strategies and enhance service offerings.
• Define product features, pricing models, and positioning to meet customer requirements and maximize profitability.

Product Lifecycle Management:

• Manage the end-to-end lifecycle of lending products—from conceptualization and design to implementation and retirement.
• Continuously assess product performance using key metrics and adjust strategies to ensure success.
• Plan and execute future lending product configurations and workflows, ensuring scalability and efficiency.

Stakeholder Collaboration:

• Partner with internal teams such as Credit, Operations, Finance, and Marketing to ensure product alignment and successful implementation.
• Work closely with technology teams to ensure optimal product functionality and user experience.
• Collaborate with compliance and legal teams to ensure regulatory requirements are met.

Customer Experience and Support:

• Drive initiatives to enhance the customer experience and streamline the customer journey for lending products.
• Oversee the creation of training and support materials for customer-facing teams.
• Act as the primary point of contact for customer feedback related to lending products, addressing issues and identifying opportunities for improvement.

Market and Competitor Analysis:

• Conduct market research to stay informed on industry trends and competitor activities.
• Use insights to refine product strategies and maintain a competitive edge in the market.

Reporting and Analytics:

• Set clear KPIs and performance metrics to measure the success of lending products.
• Provide regular reports to senior management on product performance, including loan disbursement rates, default rates, and customer acquisition metrics.
• Present actionable recommendations based on data analysis to drive strategic decisions.

Team Leadership:

• Lead, mentor, and manage a cross-functional team, ensuring the necessary skills and knowledge for successful product delivery.
• Foster a positive team environment and promote collaboration across departments.

Requirements

• Bachelor’s degree in business administration, Marketing, or a related field.
• Minimum of 5 years of experience in product management, with at least 2 years in a leadership role.
• Proven track record of successful product launches and market success.
• Strong understanding of the financial sector and competitive landscape.
• Exceptional communication, interpersonal, and presentation skills.
• Ability to manage and lead cross-functional teams effectively in an agile environment.
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
• Excellent communication and interpersonal skills to engage and align stakeholders.
• Experience with lending practices in the financial industry.
• Knowledge of governance, risk, and compliance within the lending space.
• International market exposure and experience with Agile methodologies.
• Proficiency in business intelligence tools and data analysis.
• Experience in the lending space within a financial institution.
• Knowledge of governance, risk, and compliance frameworks in lending.
• Familiarity with Agile development methodologies and business intelligence tools.
• Experience managing international markets is a plus.