Available Jobs at DigiOutsource

Who we’re looking for

• We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
• Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

• We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
• As a Financial Accountant you’ll be supporting the delivery of accounting for all transactions, reconciliations, and reporting for related entities. This will help us excel in delivering timeously to the senior management and shareholders of the organisation, to assist with their decision-making processes in driving the business enabling us to stay ahead of the game.

What you’ll be doing

As part of your role, your responsibilities will include:

Financial reporting:

• Monthly management reports
• Check to ensure that data is posted correctly by product, region, brand.
• Reconcile data imported into NAV/BC (ERP) to the Audit Report.
• Match all open items in vendors and customers.
• Investigate anomalies and open items timeously and provide necessary feedback to stakeholders.
• Run weekly open item reports and follow up on long outstanding items.
• Calculation of monthly outsource fees and checking that this agrees to the terms of the contract.
• Posting accruals, and prepayments and ensure that finance assistant has posted invoices.
• Review inventory & travel management report prepared by the finance assistant.
• Assist with the analysis of expenses, with commentary (Opex & Fee files) ensuring all expenses have been categorized and allocated correctly across all business units.
• Review commentary that has been added by the creditors controller for validity.
• Assist with the preparation of monthly income statement files, including commentaries per expense type and brand.
• Posting all intercompany and intergroup billing.
• Fixed asset & Intangible asset reporting and recons, ensuring that all assets are correctly captured.
• Run depreciation.
• Run FX.

Analytical reporting

• Ensure that all relevant data is split by product, region, platform, brand where appropriate.
• Preparation of monthly income statement with relevant commentary.
• Preparation / update of monthly support and annualised schedules including legal fees, accounting & audit fees, and professional fees.
• Preparation of monthly balance sheet with relevant commentary.
• Preparation of monthly brand income statement.

Corporate Governance:

 Audits

• Preparation of audit files & upload of evidence.
• Liaise with other contributors to ensure completeness of all audit files.
• Liaise with the manager regarding all queries from the external auditors.
• Resolve queries from external auditors in a timely manner.

SOX compliance

• Prepare SOX control support and evidence.
• Ensure that all controls are adhered to, documented, and implemented for SOX compliance.
• Evidence of internal controls are timeously submitted.

Tax management and compliance

• Preparation of corporate tax and VAT calculations per entity.
• Prepare all related reporting for annual returns, regulatory reports.
• Reconciliation of all VAT and tax vendors and matching to ensure submission and payments to the authorities have been timeously made.
• Effective correspondence with local tax authority and follow up on outstanding items.
• Funds and Assets Management:

Cash flow

• Run vendor open items reports weekly and request payment of open items due for payment.
• Ensure timeous supplier and intergroup payments.
• Prepare weekly payments, ensuring that the correct amounts and suppliers are paid.
• Robust and critical systems and controls:

Policies and procedures

• Assist in the drafting of process notes detailing how and why monthly tasks are performed to ensure business continuity.

Financials staffing:

KPI management

• Effectively work as a team with relevant team members.
• Effectively communicate to manager and team members to ensure key deliverables are met on time and potential problems escalated.
• Communicates clearly and effectively at all levels; both internally and externally.
• Effectively feeds information to required members of the team to ensure all important updates are shared appropriately.
• Manages other’s expectations appropriately and proactively communicates any potential problems.
• Bi-annual setting of objectives.

Ad hoc:

• Other ad hoc duties as may be required from time to time in line with business requirements.

Areas of responsibility:

• Trial balance management of all entities.
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
• Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• BCom Financial Accounting degree or related qualification completed Articles
• Minimum 3 years’ post-articles experience
• SOX Compliance or internal controls experience
• Advanced Excel experience
• Desirable skills you’ve got up your sleeve
• It would be great if you also have some of the following skills:
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies
• Experience in Navision and/or Business Central

go to method of application »

What you’ll be doing

As part of your role, your responsibilities will include:

• Providing world-class customer service by responding to customer queries by telephone, email, and online chats
• Processing and resolving of incoming and outgoing contacts in a multimedia environment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building and management as well as cross selling of products and services
• Problem solving tasks during shift
• Handling and taking full responsibility for customer related queries
• Excellent time management and adherence to schedule
• Performing extra tasks given by managers / shift supervisors as required
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Relevant Degree or 2-year National Diploma
• 2+ years’ work experience in a Customer Service / Contact Centre role
• Be available for 24/7 shift rotations
• Fluent in English; able to communicate effectively (read, write, and speak fluently)
• Demonstrable relevant experience within a Customer Service environment
• Demonstrates consistent behavior aligned to our Organisational Culture
• Resilience
• Quality Focus
• Ownership & Accountability
• Organizing & Planning
• Critical Thinking
• Stress Tolerance
• Desirable skills you’ve got up your sleeve
• It would be great if you also have some of the following skills:
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategiesWhat you’ll be doing
• As part of your role, your responsibilities will include:
• Providing world-class customer service by responding to customer queries by telephone, email, and online chats
• Processing and resolving of incoming and outgoing contacts in a multimedia environment
• Processing pertinent information into relevant databases
• Completion of tasks assigned during shift
• Customer relationship building and management as well as cross selling of products and services
• Problem solving tasks during shift
• Handling and taking full responsibility for customer related queries
• Excellent time management and adherence to schedule
• Performing extra tasks given by managers / shift supervisors as required
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively
• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals
• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope
• Exceptional attention to detail, ensuring high standards of quality in all outputs
• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
• Relevant Degree or 2-year National Diploma
• 2+ years’ work experience in a Customer Service / Contact Centre role
• Be available for 24/7 shift rotations
• Fluent in English; able to communicate effectively (read, write, and speak fluently)
• Demonstrable relevant experience within a Customer Service environment
• Demonstrates consistent behavior aligned to our Organisational Culture
• Resilience
• Quality Focus
• Ownership & Accountability
• Organizing & Planning
• Critical Thinking
• Stress Tolerance
• Desirable skills you’ve got up your sleeve
• It would be great if you also have some of the following skills:
• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience in developing and executing customer retention strategies

go to method of application »

What you’ll be doing

As part of your role, your responsibilities will include:

• Integration of new sources of data into company databases so that it can also be analyzed and included in relevant processes and reports.
• Integration of data into relevant workflow processes, with the specific aim of continuously improvement and data optimization.
• Work with all levels of development from analysis through implementation and support.
• Develop and test issues aligned to specifications.
• Work with the project team across functional areas.
• Analysis of data from various sources to ensure that the business acts proactively on the information at its disposal.
• Continually searching for new and useful ways to obtain, integrate and analyze data that is relevant to the company’s business model.
• Identify ways to improve data reliability, efficiency, and quality.
• Performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement     Experience performing root cause analysis on data and processes to answer specific business questions and identify opportunities for improvement.
• Identify ways to improve data.
• Support legacy SQL server systems in a business-critical context.
• This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Undergraduate degree with majors in Information Systems, Mathematics, Statistics, Engineering or similar.
• 3 years’ work experience in a business intelligence role
• 3-5 Years’ experience with relational databases, writing T-SQL queries, stored procedures, and functions.
• Experience optimising T-SQL queries.
• Experience of relational data modelling (Normal Form, etc)
• Experience building data pipelines.
• Data visualization and reporting experience.
• Be able to give accurate technical estimates.
• Conceptualizing new solutions based on business requirements.
• Demonstrates consistent behaviour aligned to the Organizational Culture.

go to method of application »

What you’ll be doing

As part of your role, your responsibilities will include:

• Create, maintain, optimize stored procedure, databases and ETL processes
• Extract, consolidate and analyse data
• Work with all levels of development from analysis through implementation and support
• Identify, analyse and understand supporting data to propose solid solutions.
• Debugging, monitoring, troubleshooting and problem-solving current solutions
• Develop and test issues aligned to specifications
• Interact with stakeholders to understand requirements and business needs
• Work with the project team across functional areas
• Engage with stakeholders to gather requirements and to analyse needs in terms of reporting requirements

Essential skills you’ll bring to the table

The necessary skills that we require for this role include:

• Undergraduate degree with majors in Information Systems, Mathematics, Statistics, Engineering or similar.
• 2 years’ work experience in a business intelligence role
• 2 Years’ experience with relational databases, writing T-SQL queries, stored procedures, and functions.
• Experience optimising T-SQL queries.
• Experience of relational data modelling (Normal Form, etc)
• Experience building data pipelines.
• Data visualization and reporting experience.
• Be able to give accurate technical estimates.
• Conceptualizing new solutions based on business requirements.
• Demonstrates consistent behaviour aligned to the Organizational Culture.