Available Job Vacancies at Life Healthcare

Introduction

A vacancy exists for a Registered Nurse - Theatre Qualified, based at Life Entabeni Hospital, reporting to the Theatre Manager.

The successful candidate will be responsible for assisting the surgical team to perform surgical procedures on patients successfully and to ensure that the patient receives optimal care in accordance with company and hospital strategic objectives. Neuro and general surgery is an added advantage.

This is a night duty position.

Critical Outputs

Ensuring effective financial management by: 

• Ensuring accurate charging by managing theatre clocking time
• Ensuring consignment stock, equipment and prosthesis is charged according to policy
• Managing stock by participating in regular stock taking and controlling of the consignment stock in accordance with the hospital (local) policy

Affecting the functioning of theatre equipment and instrumentation by:

• Ensuring the correct use of theatre equipment and instrumentation by educating and supervising staff on the correct utilization of the equipment

Providing quality patient care by:

• Obtaining the correct information pre-operatively and visiting the patient post-operatively
• Ensuring that the patient is comfortable and assist the doctor during the surgical procedure

Ensuring effective people management by:

• Providing theatre-specific training and assessing the competence of staff
• Assist the Unit Manager to correctly monitor the normal and overtime hours
• Ensure the theatre team works according to the scope of practice
• Give feedback to the unit manager in order to assess optimal performance 

Effective SHEQ management by:

• Ensuring the use of personal protective clothing and complying with ISO requirements
• Ensuring the disposal of medical waste in order to effectively control infection 

Effective relationships with internal/external stakeholders:

• Attend review and consultative form meetings to maintain healthy relationships with internal stakeholders
• Maintain a healthy relationship with external stakeholders by reporting and escalating unresolved issues to the unit manager

Requirements

• Registered at SANC as a Registered Nurse with a post-basic OTNS qualification 
• Theatre Experience is compulsory
• Proven leadership abilities and experience in a senior position is a prerequisite
• Must have worked in Theatre for at least 2 years 
• Excellent interpersonal skills 
• Empathy and patience 
• Good planning and organizing skills 
• Time management skills 
• Ability to make accurate decisions 
• Resilience and stress tolerance 
• Strong customer orientation
• Night duty position

Competencies

• Problem-solving, analysis and judgement 
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Building relationships 
• Customer responsiveness 
• Organisational awareness
• Leading my example 
• Ethical behaviour 
• Drive & energy
• Excellence orientation

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Introduction

A vacancy exists for a Case Manager Specialised Units, based at Life Bay View Private Hospital, reporting to Susan Visser, Patient Services Manager.

The successful candidate will be responsible for the management of the financial and clinical administrative risks pertaining to patients in specialised units – intensive care units, high care units and neonatal intensive care units.

Critical Outputs

Ensuring operational excellence by: 

• Conducting ward rounds and ensuring the accurate complete collection of clinic data from patient files and liaisons  with nursing staff and attending clinicians
• Updating accurate clinical information to justify the length of stay and level of care to medical funds of specialised unit cases and where operationally required general ward cases. 
• Updating and providing the necessary information to funders regarding high-value items, limited benefits and protocols as defined by managed care organizations
• Communicating funder requirements/responses to attending clinicians and patients where necessary, and ensuring compliance with industry standards 
• Ensuring effective management of real-time and manual messaging, including requests, responses, rejections and submissions.
• Ensuring the accurate submission of accounts to funders.
• Complying with governance and risk management requirements by ensuring adherence to patient service policies and procedures
• Ensuring compliance to service level agreements with internal and external stakeholders
• Ensuring governance and risk management by monitoring and adhering to patient service policies and procedures

Ensuring effective management of revenue by:

• Ensuring the accurate and complete coding of patient accounts
• Ensuring the correct application and correct interpretation of funder RSRT contracts and FFS claims
• Reporting RSRT risks identified to the relevant manager
• Participating in meetings and reporting losses to RSRT team and recommending corrective actions

Ensuring effective management of quality outputs by:

• Adhering to patient services escalation processes and customer service standards 
• Investigating and reporting published alerts  incidents and agreeing upon appropriate action with internal and external stakeholders 
• Performing quality walkabouts and implementing corrective measures where noted
• Adhering to patient services escalation processes in order to achieve QMS targets and customer service standards 
• Investigating and reporting published alerts incidents and agreeing upon appropriate action with internal and external stakeholders 
• Implementing and monitoring quality improvement programmes
• Monitoring Q-evaluator scores and implementing corrective measures
• Ensuring the adherence to customer service standards

Ensuring effective management of relationships with internal/external stakeholders by:

• Building and maintaining relationships with internal stakeholders
• Providing and facilitating training regarding Risk contracts
• Providing feedback and information regarding concerns or issues raised by external stakeholders
• Ensuring effective communication with external stakeholders
• Providing feedback on external stakeholders impacting on the efficiency and effectiveness of the case management process
• Escalating doctor non-compliance in terms of RSRT framework to RSRT meetings

Requirements

• Nursing qualification, Registered Nurse with at least five years’ experience on which at least 2 should be in a specialised unit 
• Knowledge of hospital patient services and case management processes
• Knowledge and understanding of CPT & ICD coding
• Understanding of clinical coding, clinical terminology and anatomy, funder rules, co-payments, exclusions and benefits
• Understanding of the private hospital industry and practices
• Experience including proven leadership, change and people management
• Understanding of business and change management principles
• Computer proficiency
• Current registration with the relevant professional/regulatory body

Competencies

• Problem-solving, analysis and judgement
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Excellence orientation
• Ethical behaviour
• Building relationships
• Customer responsiveness
• Organisational awareness
• Leading by example (Key for Managers)
• Motivating and developing people (Key for Managers)

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Introduction

An exciting half day opportunity exists for an Occupational Health Nurse to work in an Occupational Health Clinic at Lactalis, Ladismith (130 hours per month).

The successful candidate will be responsible for the rendering of a quality occupational and primary healthcare service, which is effective and efficient, and meets and exceeds customers’ expectations and requirements.

Critical Outputs

• Working in an onsite clinic offering occupational and primary health care service
• Manage client contract on site
• Compiling an implementing an occupational health programme
• Meeting targets set in occupational health and quality programme
• Fulfil quality audit requirements for the site
• Initiating and managing health projects on site
• Working well within a team
• Delivering high quality healthcare services
• Meeting administration needs timeously
• Meeting the prescribed professional and quality standards of both Life Health Solutions and the client

Requirements

• The candidate must be a current registered Nurse with the SANC
• Additional qualification in Occupational Health 
• Additional qualification in Audiometry, Spirometry and vision screening preferred
• Additional qualification in dispensing preferred
• The candidate should have experience and be competent in basic computer skills, administration, employee relations and communication
• Candidates who are results orientated, have initiative and the ability to deliver quality outputs and reduce costs, will be most suitable for this position
• Competent in emergency first aid for medical emergencies
• Own transport
• Proof of updated Covid-19 vaccination

Competencies

• Clinical excellence
• Problem-solving, analysis and judgment
• Resilience
• Teamwork
• Influencing skills
• Business insight
• Drive and energy
• Excellence orientation 
• Ethical behaviour
• Building relationships & networking
• Customer responsiveness
• Verbal & written communication skills

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Introduction

A vacancy exists for a Pre-Admissions Clinical Assessor, based at Life Wilgers Hospital, reporting to the Patient Service Manager.

The successful candidate will be responsible for the management of the financial and clinical administrative risks pertaining to future patient admissions.

Critical Outputs

Manage pre-admission risk

• Perform clinical assessments and document clinical history
• Ensure all pre-admissions are accurately clinically coded in accordance with the coding standards
• Efficient and proactive pre-admission of all patients in accordance with Group protocol and close liaison with Case Management and National Credit Risk Departments to minimize risk exposure to the Hospital.
• Ensure high standard of documentation and capture of relevant information for all admissions through hands-on supervision and training.
• Maintain a high level of customer focus amongst all staff at the Pre-Admission Clinic to the benefit of the Hospital, Public and Doctors.
• Optimal management of bed and theatre bookings through close liaison with ward and Doctor’s rooms
• Sound working knowledge and application of Funds relevant rules and limits.
• Manage authorisations requests and benefit confirmations i.e. prosthesis benefit confirmation  
• Monitor insurance verification with the funder 
• Monitor workflow processes 
• Identify and monitor gaps and risks and implement corrective actions accordingly. 

Ensure effective management of quality outputs 

• Adhere to ISO 9001 standards 
• Perform quality walkabouts and implement corrective measures, where appropriate 
• Implement and monitor quality improvement programmes through power teams 
• Adhere to patient services escalation processes 
• Monitor Q-evaluator score and implement corrective measures, where appropriate 
• Investigate internal and external stakeholder complaints and take appropriate action 
• Drive adherence to customer service standards

Ensure and promote operational excellence 

• Drive compliance to LHC policies regarding authorisations and deviations 
• Implement corrective actions, where necessary 
• Monitor reports 
• Monitor and adhere to patient service policies and procedures 
• Ensure compliance to service level agreements with internal and external stakeholders 

Ensure effective management of relationships with internal/external stakeholders 

• Foster and maintain healthy relationships with internal stakeholders 
• Provide relevant feedback and information on concerns or issues raised by internal stakeholders 
• Implement corrective actions on deviations directly impacting case management processes 
• Monitor and advise on effective and regular communication with external stakeholders 
• Manage escalated concerns from Case Managers with external stakeholders

Requirements

• Nursing Qualification, preferably Professional Nurse or Enrolled Nurse with at least three to five years of experience 
• Current SANC registration 
• Knowledge of hospital patient services and case management processes
• Knowledge and understanding of CPT & ICD coding
• Knowledge of Funder contracts, scheme rules, exclusions and benefits
• Understanding of private hospital industry and practices
• Computer proficiency

Competencies

• Problem-solving, analysis and judgement 
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & Energy
• Excellence orientation 
• Ethical behaviour
• Building relationships 
• Customer responsiveness 
• Organisational awareness
• Leading by example (Key for Managers)
• Motivating and developing people (Key for Managers)

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Introduction

A vacancy exists for an Enrolled Nurse Auxiliary, based at Life Dalview Hospital, reporting to Theatre Unit Manager, Tammy Mfupi. The successful candidate will be responsible for ensuring delivery of uncompromising quality care in line with Company strategic objectives and applicable Health/Nursing legislation.

Critical Outputs

Ensure effective quality management systems by:

• Attending and participating in Q programs and ensuring induction training is carried out
• Ensuring monthly Q evaluator cards are completed and report to the shift leader or unit manager
• Attending and participating in review and ward meetings in order to ensure conformance to QMS audit standards
• Performing, understanding and complying with the company infection control standards in order to adhere to PPE standards and procedures 
• Adhering to safety measures

Ensure optimum operational efficiencies by:

• Ensuring correct and accurate stock administration
• Correctly reporting patient movements on discharge or transfer 
• Ensuring correct and proper usage and maintenance of equipment
• Ensuring personal absenteeism is minimised and justified
• Working flexible hours in order to minimize agency costs and show willingness to assist other departments

Ensure effective quality patient care by:

• Performing and completing tasks assigned in order to maximize patient care
• Ensuring patient hygiene, comfort and safety is measured in accordance with the nursing care plan
• Following the correct techniques and wearing PPE’s in order to promote the healing of wounds and fractures
• Monitoring and recording patient intake of fluids
• Ensuring the management and preparation of surgical and diagnostic procedures 

Effective relationship management with customers by:

• Building and maintaining healthy relationships with internal and external customers and supporting all new staff members with the orientation program

Requirements

• Needs to be registered as an Enrolled Nurse Auxiliary with SANC
• Current registration with the relevant professional/regulatory body
• Understanding of the private healthcare industry, its challenges and role players would be an advantage
• Computer proficiency
• Driver’s licence and ability to travel (Own transport; will be an advantage)

Competencies

• Problem-solving, analysis and judgement 
• Resilience
• Engaging diversity
• Verbal & written communication and presentation
• Influencing
• Drive & energy
• Excellence orientation 
• Ethical behaviour
• Building relationships 
• Customer responsiveness 
• Organizational awareness
• Leading by example (Key for Managers)
• Motivating and developing people (Key for Managers)