Available Jobs at Empact Group

The Main Purpose of the job

• Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests to ensure they have a great customer experience.

Education and Experience required:

• Matric
• Working experience in Hospitality environment
• Customer Service experience
• Min of 2 years’ experience in the same role

 Knowledge, Skills and Competencies:

• Customer service and communications skills
• Knowledge of basic mathematics
• Good analytical skills

Key areas of responsibility:

•  To provide a friendly and professional service to all customers and clients
• You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
• To support the Unit Manager in all areas in order to deliver a great customer experience.
• To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
• Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.

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Main purpose of the job:

• The successful applicant will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager.

Desirable education and experience:

• Matric is essential
• Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
• Minimum 2 Years’ experience of progressive/kitchen management is compulsory
• Must be computer literate
• Experience with stock control, ordering and receiving 

Knowledge, skills and competencies:

• Knowledge of the catering environment ranging from fine dining to restaurant dining
• Knowledge of South African and industry specific laws
• Management Skills
• Communication Skills
• Computer literate

Key areas of responsibility:

• Oversee smooth operation of kitchen production
• Maintain consistency for all menu items
• Assist with monitoring inventory and communicating needs to the catering manager
• To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
• Delivering excellent service
• To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
• To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
• To help with regular stock takes as and when required
• To maintain temperature records as required and to report any variance
• Analyse and manage effectively all in unit costs
• All food wastage to be recorded and minimised
• Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
• Support, train, coach and develop team

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Purpose of Position:

• Develop, maintain and co-ordinate health and safety policies and procedures across multiple workshops within Facilities management and projects. Ensure compliance to health and safety regulations by all employees of the business, providing the necessary training and ongoing meetings to assist the employee

 DESIRED QUALIFICATIONS

• NEBOSH Diploma
• Internal Auditing
• SAMTRAC or COMSOC 2.
• ISO 45001 Certified
• Hazard Identification and Risk Assessment training.
• Training regarding applicable legislation.
• Experience in work being performed.
• The HSE Manager shall have at least three to 5 years applicable experience.
• Proficient in Ms Excel, Ms Word, MS Outlook & PowerPoint
• Familiar with Computerized Management Systems

 KEY PERFORMANCE AREAS

• Assist in compiling the SHE Plan
• Assist with risk identification, evaluation and development of safe work procedures.
• Conduct or have conducted a hazard analysis and take the necessary corrective action
• Ensure all accidents are properly recorded, reported and investigated.
• Ensure Safety Meetings are held regularly and the results recorded.
• Ensure Health and Safety Representatives conduct monthly inspections and submit the required reports.
• Ensure the contractors comply with the health and safety specifications.
• Issue non-conformances and keep record of the same where required.
• Assist with establishment of the fall protection plan.
• Where it is not possible to remove any remaining hazard/s you are to inform employees thereof and what precautionary action is to be taken.
• Ensure appropriate restoration of areas affected by construction.
• Detail mitigating measures required to be taken, and the procedures for their implementation to the Project Manager.
• Establish the reporting system to be undertaken during construction and ensure effective reporting to management on the deviations identified and required action to be taken.
• Ensure EMP compliance.
• Ensure monthly Safety, Health and Environmental reports are submitted to the Project Manager.
• Ensure the implementation with the Company System Procedures for Health and Safety.
• Ensure statistics are maintained on site regarding accidents, injuries, man-hours, lost time and risk assessments.
• Ensure training needs are identified and implemented.
• Manage and implement system on induction training and medical records of employees and subcontractor employees
• Implement and maintain NOSA CMB 253 system
• Carry out monthly internal audits 38 sub-contractors

 DUTIES/RESPONSIBILITIES PER KPA- DOCUMENT CONTROL

• Ensure that all equipment and other installations in your area of responsibility are checked for safe and efficient use at intervals as set out in the company Safety Standards, (a copy of which is available for your perusal at the Project Managers office) And that registers and /or inspection checklists required are maintained according to the company Safety Standards, or as required by relevant legislation.
• Provide for the safety and proper discipline of all persons reporting to you and to ensure that they are equipped with, and wear, the prescribed protective clothing and equipment for that area. You are empowered to stop any work, which you consider to be unsafe.
• Ensure that all personnel who are required to perform lockouts in your area is properly trained, and that permits are issued and enforced where necessary.
• Familiarising yourself with the relevant provisions of the OHS Act, including those contained in sections 8, 9, 13 - 15, 17 - 19 and General Administrative Regulation 5.
• Establishing, as far as is reasonably practicable, what hazards are attached to any work undertaken at the workplace and ensuring that Risk Assessments are conducted and recorded.
• Ensuring that a Hazardous Task Analysis is done on every task identified by the Risk Assessments and that the relevant Safe Work Procedures are compiled and implemented.
• Eliminating or mitigating any hazard or potential hazard to the health and safety of employees.
• Providing and maintaining a working environment that is safe and without risk to the health and safety of the employees.
• Providing such information, instructions, training and supervision as may be necessary to ensure, as far as reasonably practicable, the health and safety of the employees.
• Giving anyone you appoint all the assistance they require to implement the requirements of the OHS Act and its Regulations.
• Taking the necessary corrective action on all deviations reported and enforcing such measures and discipline as may be necessary in the interests of health and safety.
• Developing and monitoring the implementation of health and safety projects and safe work procedures.
• Maintaining proper written records of all and any aspect of health and safety matters
• Ensuring that minutes of the health and safety committee meetings are distributed to all levels of management and employees
• Ensuring that high standards of housekeeping are maintained.
• Establishing a list of hazardous jobs requiring safe work permits and implementing permit systems.
• Ensuring that ALL incidents and accidents are reported to the Safety Department who shall report such incidents and accidents to the Department of Labour if necessary.
• Ensuring that ALL incidents are investigated, recorded and discussed at the health and safety committee meetings and corrective action communicated.
• Identifying areas of potential fire hazards and implementing control measures.
• Identifying potential emergency situations and implementing emergency procedures.
• Informing all your employees of their duties as required in terms of section 14 of the OHS Act.
• Ensuring all employees are aware of, and informed of, Section 37 of the OHS Act.

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Purpose of Position:

• The Soft Services Manager in Facilities Management will oversee the non-technical aspects in facilities operations, ensuring smooth daily functioning including services like maintenance, security, pest control services, landscaping and recreation facilities reception, while maintaining compliance and quality standards. 

 DESIRED QUALIFICATIONS

• Business Administration Certification
• Facilities Management Certification
• Quantity Surveying Certificate and experience essential within industrial landscapes & mining sectors
• ISO 9001:2015
• Experience in work being performed.
• The Soft Services Manager shall have at least three to five years applicable experience.
• Proficient in Ms Excel, Ms Word, MS Outlook & PowerPoint
• Familiar with Computerized Management Systems

 KEY PERFORMANCE AREAS

 Operational Management:

• Directly manage and supervise soft services staff and contractors, including cleaning, security, landscaping, Pest Control, Catering, Waste Management, and Reception. 
• Ensure efficient and compliant delivery of soft services, adhering to service level agreements (SLAs) and contractual obligations. 
• Monitor and evaluate the performance of soft services providers, identifying areas for improvement and addressing issues promptly. 
• Manage budgets and costs associated with soft services, ensuring efficient resource allocation. 
• Develop detailed cost estimates and budgets based on project specifications.
•  Accurately forecast financial requirements and allocate resources effectively.
•  Conducting visual inspections, measurements, and tests on products or services.
• Maintaining accurate records of measurement, inspections, tests, and findings

 Compliance and Quality:

• Maintain compliance with all relevant regulations, standards, and best practices related to health and safety, hygiene, and environmental issues. 
• Implement and enforce standard operating procedures (SOPs) for soft services, ensuring consistency and quality. 
• Conduct regular inspections and audits to ensure that soft services are delivered to the required standards. 
• Develop and implement quality control measures to monitor and improve service delivery. 

 Staff Management and Development:

• Lead, motivate, and train soft services staff, providing opportunities for professional development and growth. 
• Conduct performance evaluations and provide feedback to staff, ensuring high levels of performance and job satisfaction. 
• Resolve staff issues and conflicts promptly and effectively. 

 Client Relations:

• Build and maintain strong relationships with clients, understanding their needs and expectations. 
• Act as a point of contact for clients regarding soft services issues and concerns. 
• Provide regular updates to clients on the performance of soft services. 

 Continuous Improvement:

• Identify opportunities for improvement in soft services delivery, implementing innovative solutions and best practices. 
• Stay up to date with industry trends and developments in soft services management. 
• Contribute to the development and implementation of new soft services strategies. 

 TOOLS AND EQUIPMENT:

• PRINTER
• LAPTOP
• COMPANY SEVER
• EXTERNAL HARD DRIVE

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The Main Purpose of the job

• Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests to ensure they have a great customer experience.

Education and Experience required:

• Matric
• Working experience in Hospitality environment
• Customer Service experience
• Min of 2 years’ experience in the same role

 Knowledge, Skills and Competencies:

• Customer service and communications skills
• Knowledge of basic mathematics
• Good analytical skills

Key areas of responsibility:

•  To provide a friendly and professional service to all customers and clients
• You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
• To support the Unit Manager in all areas in order to deliver a great customer experience.
• To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
• Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy

go to method of application »

Responsibilities:

• Develop and implement health and safety policies and procedures in accordance with regulatory requirements.
• Conduct regular inspections and audits to identify potential health and safety hazards.
• Monitor and track compliance with health and safety regulations through data analysis and report generation.
• Investigate accidents and incidents to determine root causes and implement corrective actions.
• Develop and deliver training programs for employees on health and safety best practices.
• Collaborate with cross-functional teams to ensure consistent implementation of health and safety standards.
• Stay current on industry trends and regulations related to health and safety.

Qualifications:

• Bachelor's degree in occupational health and safety, quality control, or related field.
• Certification in health and safety (e.g. NEBOSH, IOSH) is preferred.
• Minimum of 3 years of experience in a health and safety or quality control role.
• Strong knowledge of health and safety regulations and standards.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.