Available Jobs at Hollywoodbets

Skill Set

• Marketing
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for Sales Agent (Outlet) to be based in North West. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Matric
• Sales exp 
• Customer Service

What You’ll do for the Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 01/24/2026

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Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for Sales Agent Field to be based in Johannesburg, Gauteng. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Matric
• Sales exp 
• Customer Service

What You’ll do for the Brand: 

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 01/24/2026

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Skill Set

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Responsibilities

• Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
• We have an amazing opportunity for Sales Agent Field to be based in Nama Khoi, Northern Cape. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Matric
• Sales exp 
• Customer Service exp

What You’ll do for the Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

Apply Before 01/24/2026

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Responsibilities

• We have an amazing opportunity for an IR Manager to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? 
• The IR Manager will be responsible for managing and improving industrial relations within the company, ensuring a harmonious working environment and compliance with applicable labour laws and regulations. This role will provide support to the business and will involve handling disputes, providing guidance, and implementing policies that promote a positive workplace culture.

You Bring:

• 5 years’ experience in an IR/ HR environment
• Labour Legislation (EE Act, BCEA, Labour Relations).
• A manual driver’s license or own vehicle.
• Strong knowledge of South African labor laws, regulations, and industrial relations practices.
• Excellent negotiation, communication, and conflict resolution skills.
• Ability to work independently and collaboratively in a dynamic, fast -paced environment

Bonus to Have:

• Bachelor’s degree in human resources, Industrial Relations, Law, or a related field.
• Previous Management/Supervisory experience

What You’ll Do For The Brand: 

Industrial Relations Strategy: 

• Develop and implement industrial relations strategies and policies to support the company’s goals and maintain a positive work environment. 
• Continuously seek efficiencies in current processes and formulate strategies for new implementations. 
• Provide guidance and support to senior management on industrial relations issues and best practices. 

Employee Relations: 

• Support, develop and coach Managers to manage employee relations issues using Group Policies, procedures and best practice, ideally resolving issues informally where possible. 
• Guidance and support to Line Management in respect of Performance Improvement Plans and Performance Management. 

Dispute Resolution: 

• Manage and resolve employee conflicts, grievances, and disciplinary issues in accordance with company policies and legal requirements.
• Conduct investigations into complaints and disputes, ensuring fair and consistent handling of all issues. 
• Ensure the timeous and effective preparation and handling of disciplinary, as well as CCMA and Labour Court matters. 
• Liaise with external stakeholders where applicable. 

Policy Development: 

• Review and update company policies and procedures to ensure alignment with legal requirements and best practices.
• Advise on the implementation and impact of new policies and regulations affecting industrial relations. 

Training and Development: 

• Develop and deliver training programs on industrial relations and employee relations topics. 
• Support, develop and coach HR Team and Managers in relation to their approach and consideration of people issues, ensuring that they understand the impact of these on the individual and the business. 

Compliance and Reporting: 

• Ensure compliance with South African and international labour laws, regulations, and industry standards. 
• Prepare and submit necessary reports, documentation, and updates to regulatory bodies and internal stakeholders. Projects and Initiatives: 
• Identify projects and initiatives adding value to company culture ensuring a positive climate. 
• Assisting with labour compliance in respect of the opening and closing of branches i.e. Management of contracts Secondments/ Translation / Retrenchments, etc.

What You’ll Bring To The Team: 

• Demonstrate the ability to pay attention to details.
• Demonstrate the ability to identify, analyse, organise and solve problems and issues in a timely and effective manner.
• Demonstrate the ability to follow through and deliver results in spite of obstacles.
• Demonstrate the ability of understanding main business drivers. 

Apply Before 01/25/2026

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Responsibilities

• We have an amazing opportunity for a Sales Agent (Event) to be based in Mthatha, Eastern Cape. Do you think you have what it takes to be our newest Purple Star? 

Bonus To Have:

•  1 – 2 years’ experience managing events 

Bonus To Have:

• Prior work experience as a promoter or similar role.
• Excellent customer service skills.

What You’ll Do for The Brand: 

• Adherence to Hollywood dress code.
• Plan, facilitate and attend events to promote the brand and represent the company. I.e. Being involved in Hollywoodbets golf days or sponsored events
• Assist clients with account and betting queries as and when required. 
• Extensive travel may be required within and outside Region where the Team Member is based.
• Reaching daily, weekly and monthly mobile sales targets, and targets related to the increase in mobile customer base. Drive daily sales through the effective demonstration and/or explanation of mobile products, usage methods and services to persuade punters to purchase products or use services as and when required to.
• Drive mobile marketing campaigns to increase sales.
•  Promote the mobile brand. Set up and arrange displays at the venue/mall to attract the attention of prospective and existing punters.
• Effective branding at the event/activation.
• Registering of new customer accounts.  Submit FICA registration documents when opening a new account (FICA requirements: Clear ID and Proof of address not more than 3 months old) as and when required to. Ensure that promoters understand and apply FICA requirements according to the rules and regulations when dealing with customers.
• Ensure that FICA documents are sent daily to the FICA Department. Ensure that a picture is submitted.
• Ensure new customer uses the free voucher to bet when account is opened. Show the customer how to bet on mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management/safekeeping and maintenance of the mobile equipment or inventory received.
• Might be required to rove between branches, stores and venues as per operational needs.
• Any other related duties that might be required 

What You’ll Bring To The Team: 

• Excellent Listening skills. 
• Excellent communication skills (verbal and written) 
• Must be results driven. 
• Good understanding of Mobile and Internet betting, Betting procedures and types and TUV (top up voucher) distribution. 
• Strong systems and sales knowledge 

Apply Before 01/26/2026

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Responsibilities

• We have an amazing opportunity for a Branch Manager .  Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will manage the operations of the branch in terms of increasing stakes, managing costs, resource management, customer services and compliance.

You Bring 

• 1-2 years in a management capacity or managerial experience. 

A Bonus To Have: 

• Diploma/Degree/ NQF 4 Learnership.
• Valid Driver’s License.
• 1-2 years sales management. 
• 1-2 years cash management.
• 1 year within the Gaming or Betting Industry.

What You’ll Do For The Brand:

Branch Growth

• To manage the achievement of targets and branch growth in accordance with operational procedures
• Retail existing customers grow new customer base. Generate a branch business plan in consultation with the regional manager and implement accordingly to drive these growth targets. Work closely with the marketing team and promoters in support of growth initiatives. '

Competitor Analysis

• Conduct continuous comparisons with competitor in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors.
• Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor. 

Branch Administration and Cost Management

• Manage branch cost and budget to ensure maximum profitability- manage monthly expenses. Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud. Ensure adherence to credit card administration &EFT policies where applicable. 
• Manage branch stock control to ensure that there is sufficient supply (although not over/under). Ensure that a stock taking is done weekly and account for stock shortages.
• Manage all security aspects in the branch.

Branch Appearance 

• Ensure that the branch is always neat and tidy according to Hollywood standards. Ensure that the facilities are well maintained and in working condition. 

Branch Reporting

• Ensure that daily newsflashes provide a high-level overview of the operations for the day. Ensure weekly/monthly reporting on branch performance based on stakes, number of bets per type of bet, branch budget and costs and growth plans as well as high risk/compliance issues. 

Customer Experience

• Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive. Build strong relationships with regular customers/punters. always Create a customer centric culture within the branch and drive the philosophy of “service with a smile”. 

Compliance

• Ensure compliance with company, legislative and legal requirements. More specifically, ensure compliance with Gambling Board requirements. Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities. Ensure that there is always a registered FICA officer on site during operating hours and compliance posters are displayed.

Communication

• Manage communication within the branch to ensure that all communication that should be disseminated to team members is in fact being communicated and team members are aware of key business campaigns, business updates and marketing campaigns. Ensure that the correct lines of communication are always followed and that that timeous feedback is provided to support office when information is requested.

People Management

• Manage branch team members in terms of HR policy (recruitment in conjunction with AM, on the job training and development (identify areas of development and coordinate training interventions), leave management, performance management, labor relations (disciplinary actions/poor performance), retention and recognition. Manage team member rosters/schedules considering busy periods, events, and operational requirements. 

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof. 
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions. Responsible for the maintenance/facility management of the entire building/branch.
• Work closely with the Regional Manager/Area Manager to suggest areas of improvement to ensure that the Branch attracts and retains punters. Provide solutions for challenges faced within the branch.
• Ensure timeous submission of daily, weekly, monthly reports. 
• Must be available 24/7 in case of emergencies.

What You’ll Bring To The Team: 

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills. 
• Demonstrate good financial management skills. 
• Excellent people management skills. 
• Customer service and orientation experience. 
• Must be able to identify, analyse, organise, and solve problems. 
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Apply Before 01/26/2026

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Responsibilities

• We have an amazing opportunity for a Fica Compliance Manager to join our team in Durban. Do you think you have what it takes to be our newest Purple Star?
• The Fica Compliance Manager will manage the money laundering and terror financing risk in line with the Financial Intelligence Centre (FIC) Act and related legislation by monitoring and analysing suspicious and unusual activity, assisting with the development of internal controls, training regarding FICA and managing the team.

You Bring:

• 2-4 years supervisory and/or anti-money laundering/FIC experience.
• Completed or studying towards a diploma or degree majoring in law, accounting, or auditing.
• Computer literate

A Bonus To Have:

• Anti- money laundering, compliance or anti fraud professional membership or qualification
• Valid driver's licence

What You’ll Do For The Brand:

Anti-Money Laundering (AML) and Counter Terrorist Financing (CTF)

• Analysis and Investigation
• Ensures all CTR’s and legislative reports are submitted within the stipulated timeframes
• Reviews STR capturing by AML staff for submission to the FIC   
• Analyses, investigates accounts and report statistics to senior management
• Analyses Enhanced Due Diligence applications to ensure compliance with legislation
• Oversee all FIC audits

Reporting: Internal and External

• Collates information and responds to other requests for information from the FIC eg Section 32, 35 etc.
• Ensures all notifications on GOAML are responded to.

Other

• Researches local and international money laundering trends
• Assists in informing senior management and directors of current events relating to anti-money laundering, counter terrorist financing and new legislation, when required.   
• Responds to AML related queries from branches, CFT Team and other management.

AML/CTF Training

• Prepares and updates training material on FICA and AML, on a regular basis and when new developments occur.
• Conducts presentations or training sessions to staff on FICA and AML, when new developments occur.

Policy, Documentation and Interaction with Regulators       

• Prepares FICA and AML related Policies and Procedures
• Remains up to date with regulatory changes
• Prepares memos or circulars relating to internal policies and procedures on AML/CTF
• Assists with enquiries from regulators and provides information when required

Supervisory 

• Supervises work of all FIC officers
• Ensures all daily procedures are performed and monthly reports submitted
• Distributes updated lists to branches and communicates with regional auditors to ensure compliance at a branch level

Relief Duties (in the absence FIC officers)   

• Submits or delegates CTRs - daily cash threshold reports via the CTR system. Reviews submission status to ensure reports are successful and save the PDF confirmation
• Reports suspicious transactions (includes saving, tracking and preparation of acknowledgement letters sent to branches as well as capturing and submission via the goAML site)   
• Responsible to ensure that the daily bulk screen of the customer database is conducted. Further to this conducting check UN, OFAC, EU and UKHM list updates against the database. Ensuring the maintenance and updating of any internal watchlists.
• Tracks and responds to Section 27 requests from the FIC (generating audit reports for all matches and responding on the goAML message board)

Special Projects

• Assists with AML/CTF and other regulatory projects that form part of the department objectives and AML responsibilities.

What You’ll Bring To The Team:

• Demonstrate excellent time management skills.
• Excellent project management skills.
• Strong communication and interpersonal skills.
• Ability to take initiative.
• Demonstrate good attention to detail.

Apply Before 01/25/2026

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Responsibilities

• We have an amazing opportunity for a Social Media Specialist (Employer Brand) to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star?

You Bring:

• Valid driver’s license 
• 3 – 5 Years Social Media Experience

A bonus to have:

• Certificate/Diploma/Degree in Marketing or related

What You’ll Do For The Brand:

Strategy & Planning

• Design and execute social media strategies aligned to employer brand, recruitment and internal marketing objectives.
• Develop platform-specific organic and paid strategies to increase awareness, engagement and traffic to career and employer brand channels.
• Apply strategic intent to position Hollywoodbets as an employer of choice within the South African market.

Paid & Organic Social Media

• Create, manage and optimise paid social media campaigns across multiple platforms including but not limited to Instagram and LinkedIn.
• Work closely with the social media and recruitment marketing teams to ensure seamless execution of organic and paid strategies.
• Monitor budgets, performance and audience targeting to maximise ROI.

Content Creation & Management

• Manage, create and publish high-quality, original employer brand content that highlights people, culture, values and career opportunities.
• Ensure all employer brand social media channels are current, engaging and aligned to brand tone and guidelines.
• Liaise with content creators, writers, designers and videographers to ensure content is informative, authentic and visually compelling.

Collaboration & Stakeholder Engagement

• Collaborate with recruitment, internal communications and marketing teams to support hiring campaigns, key initiatives and internal milestones.
• Facilitate communication between internal stakeholders and external suppliers to ensure strategies are clearly briefed and executed.
• Provide guidance on employer brand-aligned social media usage when required

Measurement & Reporting

• Prepare weekly and monthly reports on social media performance, engagement, reach, web traffic and ROI.
• Measure the success of employer brand and recruitment campaigns using reporting and analytics tools.
• Conduct competitor and market analysis to identify trends, opportunities and content gaps.

Optimisation & Best Practice

• Monitor user engagement and audience behaviour, recommending content and channel optimisation where needed.
• Stay up to date with social media trends, platform updates and employer branding best practices.
• Apply insights and industry knowledge to help create distinctive, market-leading employer brand content.

What You’ll Bring To The Team:

• Follow process in order to ensure high quality output
• Ensure deadlines are met by using effective planning
• Approaches own work with dedication and high sense of responsibility
• Social Media Strategy
• Paid Advertising & Campaign Management
• Content Creation & Management
• Analytics & Reporting
• Employer Branding

Apply Before 01/25/2026

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Qualifications

• The successful candidate will be responsible for creating and publishing content on all social media platforms, including Facebook, Twitter, and Instagram, to grow an audience, build brand awareness, and ultimately, boost sales the chosen candidate will manage our presence across social media platforms as well as helping shape our broader social and sports content strategy.

You Bring 

• Valid driver’s license
• Copywriting
• Overtime and weekend work

A Bonus To Have: 

• Diploma/Degree

What You’ll Do For The Brand

Responsibilities

• Work closely with our Social Media Manager & Digital Content Manager to manage day-to-day output on our social channels, driving engagement and conversation with our audience through time relevant posts around sporting events and betting news
• Lead on setting high standards across all our social channels, pushing our brand proposition imaginatively and in-keeping with our style and tone of voice
• Contribute ideas for content both in-house and in response to briefs from our commercial partners
• Support on delivering marketing campaigns, video content and podcasts alongside the wider team
• Manage the social team rosters, ensuring we have sufficient coverage around the sporting calendar
• Manage invoicing within the team, liaising with contributors and the finance team
• Lead on analysing, reporting and optimising based on channel performance as well as monitoring social trends to ensure we’re always ahead of the next opportunity
• Be happy to work at the weekend or evenings during the biggest sporting events, especially in football and racing
• Experience in writing sports content
• Strong knowledge of a wide range of sports, especially football
• Good understanding of sports betting and use of sports data statistics
• The ability to work well in a team and under pressure
• Previous experience of working within brand partnerships
• Experience of working with internal teams
• Testing campaigns, analysing key metrics, and identifying opportunities to increase campaign performance
• Monitor activity, analyse performance, identify areas of improvement, and recommend ways to increase social presence
• Must be willing to also work within the various digital marketing functions (email, SMS, Affiliate marketing, SEO, etc.). Willing to learn and broaden knowledge across the entire digital marketing scope 

Communication

• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management 

• Manage team member rosters/schedules and ensure workload is adequately assigned taking into account busy periods, events and departmental requirements.
• Ensure staff attendance and behavior is managed with the guidance from Social Media Manager
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Requirements

• Bachelor's degree/Diploma in Marketing or relevant 
• Proven track record in social media management campaign strategies
• In depth knowledge of social media marketing industry
• Impeccable verbal and written communication skills
• Well organized with great time management skills
• Outstanding project management skills 
• Excellent interpersonal and relationship building skills
• Networking aptitude

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Skill Set

• Reporting
• Administration
• Initiative
• Accountability
• Results Driven

Responsibilities

• Create the annual training plan for the company as an outcome of the training needs analysis.
• Responsible for an effective induction programme for new recruits.
• Continuous skills gap analysis at all job levels.
• Drive the Hollywoodbets culture through the induction programmes.
• Create job specific journeys for all job titles in the business.
• Ensure that training journeys incorporate the latest training techniques, including whole class discussion, e-learning in a blended model.
• The development, motivation and mentoring of training facilitators through regional visits and the annual training meeting.
• Ensure skills training complies with the skills component of the BBBEE scorecard.
• Create an effective learning environment, incorporating online, remote and face-to-face strategies.
• Report to senior management regularly.
• Report to management on regional training hours, areas of concern, developments. Responsible for all leadership training and development, in consultation with HR.
• Tasked with the initiation, management, roll-out and management of training initiatives on a national level. 
• The acquisition and onboarding of new Training Facilitators, Coordinators and Training Managers to join the national Training Facilitator team. 
• Responsible for the management of the quality of instruction provided by the national Training Facilitator team through observations, professional development and performance management. 

Qualifications

• Degree
• SDF- registered
• Computer literate

Apply Before 01/30/2026

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Responsibilities

• We have an amazing opportunity for a VIP (Security) Officer. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for creating and maintaining a safe environment for the people. This may include securing premises by monitoring surveillance equipment or by patrolling activities. The VIP (Security) Officers expected to prevent loss and theft and report any irregularities or suspicious acts. 

You Bring:

• 1-2 years Security experience. 
• Registered with PSIRA (Private Security Industry Regulatory Authority. 
• Matric 

A Bonus To Have:

• Valid driver’s License. 

What You’ll Do For The Brand:

• VIPs (Security) Officer must be present 15 minutes before the branch opens.
• Branch Manager/ Senior Team leader will open branch in the presence of the VIP Officer. 
• VIP (Security) Officer needs to ensure they conduct a perimeter patrol before the branch opens
• VIP (Security) Officer need to check around the premises for any suspicious movements before the branch is opened 
• VIP (Security) Officer needs to be extremely vigilant and alert always of their surrounds before the opening/ closing of the branch. 
• VIP (Security) Officer needs to conduct a floor walk once branch is open, to observe all is order.
• VIP (Security) officer must valid all observation checks are completed before the Branch Manager / Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP must be positioned away from the entrance, observing his/her colleague and checking for potential danger. 
• Patrolling should include inside and outside the branch entrance, back areas and all parking areas.
• Ensure all two-way radios are fully charged, for early morning usage. Report faulty equipment immediately.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two-way radios are in good working conditions and keep safely.
• VIP (Security) Officers must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP (Security) Officer that is posted to the searching zone must use the scanner to search all guest entering the branch including team members.
• Ensure at the searching zone the branch door or the gate is always kept close.
• VIP (Security) Officers are not allowed to cross gender scan guest entering the branch. 
• Male guest must be scanned by only male VIP Officers, female guest to be scanned by only female VIP’s.
• VIP (Security) Officers must ensure to search female bags with a stick. Male guest is not allowed to bring in their bags.
•  VIP (Security) Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the number of vehicles entering and exiting the building. 
• End of day closing procedure, VIP Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP (Security) Officers must attend branch meeting when notified by the Branch Manager to attend.
• VIPs (Security) to assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service 

• First impressions last - VIP Officers are at the forefront of Hollywood. 
• VIP (Security) Officers are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous always. 
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner. 
• always Create a guest centric culture within the branch and drive the philosophy of “service with a smile”.
• Always Ensure to treating our guest with respect and have the good attitude.
• When Guest are leaving the branch VIP Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again.

Compliance

• VIP (Security) Offices must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only)
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the branch, identify if they entered the branch with something you noticed and are leaving without that object. 
• No bags are allowed inside the premises.
• No Weapons/Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In branches with no liquor licence, no alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP (Security) Officer on duty are not allowed to take bets with Amadoda uniform. 
• VIP (Security) Officers on duty are not allowed to utilize the Limited pay-out machine. 

Code of Conduct 

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends/other team members while at your post. 
• You will not accept tips from the guest. 

Apply Before 01/27/2026

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Responsibilities

• We have an amazing opportunity for a Senior Betting Risk Analyst  to join our team in Durban. Do you think you have what it takes to be our newest Purple Star?
• In this role you will analyze betting and financial information to optimize risk reporting and risk identification. Advise on the financial risk management pertaining to report commentary, analytics and insights while coordinating team deliverables.
• Key attributes that we seek in a candidate is an individual proficient with organization platforms and product types and who is able to solve complex problems. The ideal will candidate will have overall inherent traits such as paying attention to detail, applying balanced judgement in decision making.

You Bring:

• At least 2 years’ experience in a role within an Internal Audit function or Risk Management
• Computer literate (advanced excel)
• Valid Drivers license 
• Willing and able to work shifts 

A Bonus To Have:

• Relevant Degree
• Own transport 
• Experience in working with big data , advanced excel an SQL 

What You’ll Do For The Brand:

Financial Metrics/Operational Duties

• Develop appropriate processes and control systems to ensure mitigation of risk relating to the ibranch operation
• Assist with the development and review the documentation of robust standardised Standard Operating Procedures (SOP) and maintenance thereof.
• Report daily on operational progress and findings to Betting and Risk Manager 
• Create exception reports and alerts to inform the respective parties of any anomalies identified in the betting system in order to mitigate risks
• Compile Monthly reports to be distributed to management and the Betting and Risk Manager
•  Effectively communicate findings to the process owners and support the mitigation of control weaknesses in a collaborative manner
• Evaluate the adequacy and effectiveness of internal controls and agreed management actions
• Timeous and accurate reporting of findings with material value or risk
• Work closely with the development and operational teams to test integrations and new products.
• Design and lead a strong control environment in the business by effectively communicating to relevant stakeholders and      address challenges and gaps in a timely manner
• Continuously look to improve efficiency and effectiveness through ongoing learning/development and new techniques
• Perform consulting activities and ad hoc assignments as they arise
• Able to build effective teams that are committed to organizational goals and initiatives
• Assist betting risk analysts with their daily tasks and step in when required.

People

• Approval and creation and maintenance of roles and job descriptions and KPIs/KPAs.
• Performance management of team members and disciplinary.
• Enforcing ethical, honest, transparent, fair work environment
• Approving and identification of training as and when needed for team members
• Formal setting up of individual team member meetings (Initial meeting to lay
•  Adequate recognition of team member efforts and motivation of team members
• Talent retention (through role creation, career path planning)
• Succession planning
• Sustainable morale and team building.
• Ethics and fraud workshops
• Recruitment and related interviews
• Induction and comfort or new team members
• Appropriate and fair leave planning
• Monitoring of sick leave
• Approval of leave, bio time, phone usage
• Implementation of HR initiatives
•  Monitoring of team member productivity, punctuality, breaks and smoke break
• Approving and monitoring of overtime
•  Promotion of a healthy work environment

Compliance, Risk and Quality:

•  Legal agreements in place with all suppliers (where applicable)
• Creating, maintaining and enforcing company policies and procedures
• 100% compliance with health and safety regulations (where applicable)
•  Compliance with relevant laws, regulations and affiliated professional standards
• Regular risk assessments and maintenance of the risk register
• Intense focus on quality with regards to communication, capturing, documentation etc
• Maintenance of department process write-ups/ system descriptions and quarterly updating 
• Ensure logical saving of all work, templates, etc. monthly and yearly such that each year’s financial records can stand on its own when enquiries/ investigations/audits take place
• Produce high quality, neat, logical, succinct, easy to follow, easy to understand, formula linked work/templates/workbooks/financial models/recons/audits - of which is substantiated by facts with no numbers in the formulas
• Ensure the above (final version) and other documents are chronologically saved/backed up
•  Summaries the detailed daily findings on the designated software or relevant workbook and submit a daily report to the Group Internal control accountant and Finance executive.
•  Report suspicious behavior and fraud findings immediately.
•  Promote declaration of all gifts
• Promote non acceptance of kickbacks. Instances to be reported immediately
• Promote declaration all conflicts of interest upfront
•  Promote a culture of confidentiality within the business with regards to the protection of personal information
• Promote a culture of compliance with FICA and AML regulations with regards to reporting of suspicious transactions
• Promote the Code of Ethics (Integrity, Objectivity, Confidentiality and Competence)
• Ensure all personal information of employees, customers and suppliers and other stakeholders is not shared and is maintained in a secure environment
• Stay abreast with changes in the relevant industry and changes to relevant Acts/Regulations

Growth and New markets/Products 

• Key supplier relationship management
• Source new products/innovations/robotics/artificial intelligence/predictive analysis
• Development of existing products/software
• Ensure that measures are put in place and steps are taken to achieve short term, medium term, long term goals
• Assist with company projects or lead company projects as allocated from time to time

What You’ll Bring To The Team:

• Demonstrate good attention to detail 
• Strong communication and interpersonal skills.
• Ability to take initiative / be pro active.

Apply Before 01/26/2026

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Responsibilities

• We have an amazing opportunity for a Treasury Administrator to be based in Umhlanga, Kwa-Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for completion of second level approval of withdrawal payments as well as accurately loading manual payments on the various banking platforms.

You Bring:

• Financial (Insurance / Banking / Transactional) and CC experience

What You’ll Do For The Brand:

• Accurately process withdrawals to customer accounts after successful compliance checks using the designated platform.
• Investigate and resolve account related issues or discrepancies, working closely with internal stakeholders until completion. 
• Effective resolution of customer queries across various platforms.
• Preparation of payment batches as received by withdrawals and accurate capturing onto the relevant banking systems for manual processing.
• Process withdrawal requests from branches ensuring that the prescribed withdrawals checklist and all relevant reporting is adhered to. 
• Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
• Quality Assurance targets to be achieved and interventions to be implemented to increase quality where there are shortfalls. 
• Attend to ad-hoc functions as required due to operational requirements. 

Apply Before 01/28/2026

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Responsibilities

• We have amazing opportunities for Sales Agent Field to be based in Umzinto, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for reaching daily, weekly, and monthly mobile sales targets and all other targets related to increasing the mobile customer base.
• Understand customer needs and handle different types of personalities.  Represent the brand professionally and positively

What You’ll Do For The Brand:

• Customer Service:  Assist clients with opening accounts and all betting queries 
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services
• Drive mobile marketing campaigns to increase sales and sign up new online accounts
• Must keep records of their sales activities and report their progress to management daily 
• Promote the mobile brand. 
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application. 
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels 
• Might be required to roam between branches and stores as per operational needs
• Any other related duties that might be required within the business 

What You’ll Bring To The Team:

• Promotion
• Excellent Customer Service
• Communication
• Active Listening

Apply Before 01/28/2026

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Responsibilities

• We have an amazing opportunity for a Senior Retail Operations Support Team Leader to be based in Umhlanga, Kwazulu-Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will responsible to provide leadership and management of the team of Retail Operations Support Specialists and Retail Operations Administrators.
• To provide operational assistance to all Regional Management and Teams when required in addition to providing technical/ operational assistance to Operations Management Team.

You Bring:

• Drivers License
• 2 years driving experience
• MS Office experience
• Project Management experience

A Bonus To Have:

• Diploma\ Degree\ Certificate in Retail Management
• 3 years experience as a Bookmaking Clerk/ Manager or equivalent experience preferred.

What You’ll Do For The Brand:

• General management and technical support and assistance to the Retail Operations Support Specialist and Retail Operations Administrators.
• Setting uniform standards within all functions to Regional and Branch Support.
• Create and implement the continuous upskilling and improvement for the Retail Operations Support Specialist and Retail Operations Administrators.
• Guided responsibility for implementation and updating of all policies and procedures together with the Retail Operations Junior Business Partner. 
• Approve all types and forms of communication to be sent to Retail outlets and Regional Managers.
• Provide assistance to the Retail Operations Business Partner (Junior) and Retail Operations Business Partner for administrative functions.
• Directly liaising with Developers and IT infrastructure team relating to practical problem solving as it affects Branch Operations.
• Meet with Internal Audit on a monthly basis to ensure there is continuous communication and solutions to queries. 
• Build strong working relationships with Regional Managers and Area Managers assisting them when they request. 
• Continuously looking to improve efficiency and effectiveness through ongoing learning and new techniques.
• To assist with  any Operational tasks dispatched by the National Operations Manager.
• Execute on any ADHOC requests from Executive/ Senior Management

What You’ll Bring To The Team:

• Demonstrate good analytical skills.
• Strong computer skills.
• Demonstrate creative skills.
• Strong sense of accountability.
• Work under pressure and able to meet deadlines. 
• Demonstrate excellent attention to detail.
• Must be able to plan effectively and efficiently in order to meet deadlines.

Apply Before 01/30/2026