Careers at Absa Group Limited (Absa)

Job Summary

To lead and direct the end-to-end management of credit risk for the countries and regional functional activities allocated. The total ARO Portfolio consists of 10 markets.  The role holder is expected to: 

• Transform the way Retail Risk is managed in order to reflect the growth strategy of ARO. 
• Manage the allocated ARO Africa Retail Credit Risk portfolios and profile within its risk appetite and acceptable Group parameters. 
• Develop a high performance culture in the country risk teams. 
• Driving the development of the ARO Retail Credit Risk and Portfolio agenda and underpinning performance metrics/infrastructure in a multi-geography environment. 
• Ensure that the in-Country Collections Operations are operationally capable of delivering on the business & credit risk strategies and key performance priorities including the strategic management, financial results and the risk management framework.

Job Description

Key Accountabilities 

Contribute to the development of a world class ARO cluster credit risk model infrastructure (50%) 

• Lead Retail Credit Risk Policy, Portfolio Management and strategy for allocated ARO markets and functional activities ensuring a robust risk framework and that the strategic risk is effectively managed to deliver the agreed returns.
• As the key member of the ARO Regional Risk team recommend policies, strategies and procedures to improve the management of the end-to-end credit life cycle in line with the ARO Retail and Business Banking Strategy.
• Lead the articulation of the Retail Risk Management framework for specified risk types (credit, portfolio, operational risk) in allocated countries.
• Articulate and establish appropriate governance for the allocated country Retail Credit Risk teams.
• Contribute to the establishment of an appropriate strategy and enabling policies for the Centre Regional Credit Risk teams as well as the country Risk and Collections teams in line with the RBB strategy.
• In partnership with the Country Retail Credit Risk and Collections teams, take responsibility for the retail credit risk strategy performance in delivery of the plan. The plan covers acquisition, account management and collections and recoveries strategies.
• Partner with country product teams in designing product life cycle management strategies including market demands, test & learn programs, pricing & returns, technology trends, as well as drive innovation by working with internal & or external partners/alliances.
• Oversee identification and execution of opportunities and gaps business plans.
• Own and drive the review and /or rollout of allocated Regional initiatives or thematic activities across the 10 markets in partnership with in-country Heads of Credit, in-country Heads of Collections and recoveries and Centre Regional Team.
• Actively participate and contribute towards systems, processes and procedures build or enhancements.
• Partner with the in-country Heads of Risk and Collections in in designing and executing collections and recoveries strategies. 

Risk Management & Control 35% 

• Contribute to the articulation and establish appropriate governance as a SBU and for all of the allocated markets or regional initiatives across the entire credit life cycle in line with the ARO strategy.
• In partnership with the Country Retail Credit Risk and Collections teams, take responsibility for the Retail credit risk strategy performance and control environment in delivery of the plan.
• Support the Head of Retail Credit Risk and Head of Collections in delivering the Retail Credit Risk performance and control plan.

People Management 15% 

• Contribute to the improvement in retail credit risk capability in terms of people, process and measurement for allocated markets.
• Contribute to the development of mobility and talent management plan across the RoA regional teams.
• Actively participate in the regional and country performance management and recruitment process.
• Ensure alignment of strategic plan to people capabilities and capacity.
• Perform all other duties as reasonably assigned

Education and Experience Required 

• Bsc-degree Honours or B.Com Honours. MBA or a related NQF Level 9 equivalent qualification a strong advantage.
• (5+) years’ experience in the Banking sector which must include proven experience, preferably with international exposure and having worked in multiple locations/ countries.
• (3) years’ experience in managing a large portfolio.
• (3) years’ experience on a senior management level in a large corporate.

Knowledge & Skills: (Maximum of 8) 

• Ability to operate at a strategic level in ambiguous / dynamic environments.
• Proven retail credit risk and SME knowledge and experience across secured and unsecured products. Also developed and managed credit risk policies and strategies.
• Experience of managing diverse and senior stakeholders across a group.
• Proven leadership of a material Retail Credit Portfolio and ideally across a number of countries.
• Proven experience of accounting and regulatory policies applicable to the management of retail credit risk.
• Experience of building and transforming credit functions.
• Knowledge and experience in the collections and recoveries activities and performance metrics.

Competencies: (Maximum of 8 competencies) 

• Analysing
• Adapting and responding to change
• Coping with pressures and setbacks
• Formulating strategies and concepts
• Deciding and initiating action
• Delivering results and meeting customer expectations
• Leading and supervising
• Working with people 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Coordinate day-to-day team of knowledge workers, i.e. work with team, are not accountable for management in terms of: people, process, technology, budget. Contribute to managerial decision making.

Job Description

• Finance: Actively support the business unit financial strategy through effective executions of transactions and involvement in collaborative practices and sales campaigns.
• Monitor the achievement of travellers cheques targets per branch by collation of monthly sales to track performance and identify action plans to address sales performance gaps.
• Monitor the achievement of cash passport sales targets per branch by collation of monthly sales to track performance and identify action plans to address sales performance gaps.
• Support the execution of the International Trade Area's (ITA) business plan to achieve business and financial growth targets.
• Ensure effective cost and income recoveries by adherence to stipulated tariff 2 structures and income designation to the correct Strategic Business Unit.
• Support ITA growth initiatives through value add lead generations and initiatives detailed in the action plan.
• Reduce write off's by ensuring adherence to policy and procedural requirements and execution of corrective actions.

Business Processes:

• Accelerate the integration and development of best practises regionally and nationally via communication channels
• Ensure efficient processing by minimising amendments made to transactions captured on the system by checking transactions processed daily by subordinates
• Finalise all transactional and client queries within 48 hours.
• Implement proactive initiatives to reduce business risk and improve overall business productivity.
• Adhere to the international banking products manuals on the ABSA Intranet which refers to the adherence to regulatory, legislative and procedural requirements.
• Communicate these to team members to ensure they adhere to them as well.
• Ensure adherence to statutory, regulatory, legislative and Absa compliance requirements by following stipulated policies and procedures.
• Identify trends presented in write off reports received daily and implement corrective measures to reduce write off's.
• Implement and monitor the ITA business plan by adhering to the agreed milestones.
• Obtain green audit status by ensuring to all audit requirements as stipulated (South African Reserve Bank, Internal Audit, Business Assurance) are adhered to.
• Ensure effective execution and management of Business Assurance monitoring reports by rectifying identified findings from the Business Assurance audit
• Allocate duties to team members in order to achieve operational targets including prioritisation and work schedules.
• Identify effectiveness of processes and systems in use in the department and make recommendations for improvements to the line manager

Customer Excellence:

• Implement and monitor actions to improve Customer Service Measurement (CSM) results in order to attain 65% above Absa's national average in respect of service attributes.
• Keep internal and external customers informed of new developments e.g. products/processes/ procedures that affect them by distributing tips in the newsletters during customer appreciation week.
• Ensure that Customer Complaints and Compliments are proactively logged and resolved through capturing, tracking and resolution on Customer Care Process (CCP) system by performing regular spot checks.
• Ensure through effective work distribution and monitoring that transactions are processed within a 12 hour turnaround time. Support the staff recognition in terms of identifying and nominating Service Hero's within international banking
• Improve customer service by complying to the Absa service standards and service credo through customer appreciation and service efficiency initiatives.
• To build and maintain a network of contacts internally and externally to generate business opportunities

Leading People & Self Development:

• Optimise human capital in the international banking environment by continuously driving higher performance by ensuring high levels of productivity and conducive interpersonal environment
• Coach team members on all the processes and controls that they have to execute in their daily work and ensure that they understand the reasons for the controls and the consequences for failing to adhere to prescribed processes.
• Support the line manager for the area to develop a high performing team by conducting daily and weekly operational performance discussions and assisting employees to prepare the portfolio of evidence for formal performance development discussions
• Support the Manager in identifying employees that are not meeting short-term productivity or control targets and make recommendations to the line manager to place employees on the Performance Accelerator Programme.
• When required, recommend to the line manager to initiate disciplinary processes for team members.
• Participate in collecting the evidence for the case. Execute EOS (Employee Opinion Survey) action items as assigned by the line manager
• Develop a high performing team by embedding formal performance development and informal coaching.
• Encourage frequent knowledge sharing between team members
• To support international banking manager to determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed.
• Approve leave requests for team members and create leave plan to ensure adequate capacity management.
• Monitor overtime and ensure that it is kept to a minimum.
• Report excessive overtime to the line manager and create plans to address the issues
• Ensure behaviours and performance is aligned to Absa values by providing honest and constructive multi source feedback
• Actively coach and develop new entrants in their development through institution of career path plan and mentor talent where possible
• Keep abreast of developments within area of expertise, reading internal circulars, bulletins, etc. and implement training interventions to ensure imparting of skills and understanding

Education

• National Diplomas and Advanced Certificates: Business, Commerce and Management Studies (Required)

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Job Summary

Provide design & delivery support for technical strategy & operational planning, design & process engineering, resourcing, execution, business performance management & monitoring processes across technical product & service tribes in an estate. This includes but is not limited to:

• Communications
• Ideation & Design thinking
• Event Management
• People & Change Management
• Resource & Delivery Management
• Reporting & Analytics
• Financial Process Coordination

Job Description

Strategy & Business Planning Support

• Leverage business area knowledge & expertise to design & package outputs related to all strategy & business planning processes including reviews for multiple stakeholder groups
• Support the Tribe Support lead in the design and planning of all Strategy & Business Planning Processes
• Support the coordination of business planning & business performance review processes including e.g. venue, agenda’s, output management, input management
• Collate & coordinate business performance review trackers & reporting (monthly, quarterly, annually)
• Create a document / knowledge management system for all business planning processes (reports, reviews, decks, processes, templates etc.) for ongoing continuous improvement

Communications

• Develop & implement an integrated communications plan for the business area
• Work in collaboration with various functional leads to design & draft multiple communications (multi media campaigns e.g. townhalls, newsletters, leader one on ones, leader key messages, leader story telling / narrative etc.) aligned to the communications plan across the estate (customers & employee orientated communications)
• Lead the activation of all communication processes across the estate
• Evaluate and continuously improve the impact of communications processes across the estate
• Ensure strong communications & change management alignment across the estate
• Stay ahead of best practice on estate wide communications & communications trends (e.g. digitized communications, graphic illustration etc.)

Operational Process Support

• Act as initial point of entry for escalated client queries. Redistribute the resolution or respond directly to the stakeholders where appropriate and report only major issues to the Managing Executive or Business Unit Head
• Take personal accountability for resolving complaints lodged directly with the Managing Executive or Business Unit Head
• On a monthly basis, compile a summary of the projects and initiatives underway in the business unit and provide an update to the Managing Exec/BU Head on progress, risks and issues
• Coordinate the preparation of formal performance reviews conducted by the Managing Exec/BU Head by supporting direct reports to collect their portfolios of evidence and collating results from multi-source feedback for each direct report prior to the performance discussion
• Review financial reports prepared by line managers in the business unit and advise the Managing Exec/BU Head of substantial issues and actions that have been created to address these
• Review all new marketing and internal communication material from a style and content perspective prior to it being reviewed by the Managing Exec/BU Head and request required changes before presenting for signoff
• Take charge of general office administration including ordering of stationery and groceries, restocking printers etc.
• Ensure that adequate reserve stock is ordered
• Enforce company policy in terms of procedures including travel, cell phone, expense claims etc. (i.e. responsible for controlling signatures, taking policy into account, urgency and effecting timeous forwarding of documents)
• Retrieve bank property e.g. cellphone, 3G cards, laptops, access cards etc. from the direct reports, of the manager, who leave the bank and return to the relevant parties

Financial, Risk & Governance Process Coordination

• Support the implementation & management of financial, risk & governance processes for the business area e.g. budget management & reporting, internal / external, audit implementation & project management
• Lead the project management of various risk, finance & governance processes & issues resolution e.g. audit finding closure, governance / risk forum meetings, minutes and administration etc.
• Act as a point of escalation for all payments / other financial processing for the area and or facilitate payments processing with Key Centres of Enablement (where required to do so)
• Maintain & communicate policies and procedures related to all financial, risk & governance processes across the estate & proactively monitor compliance

Reporting & Analytics

• Act as the custodian for all reporting & analytics tools across tribes and squads
• Develop & standardize appropriate reporting & analytics tools for multiple stakeholder groups
• Coordinate and complete all reporting (monthly, quarterly, annually)
• Leverage reporting to drive insights and strategic action across the business

Administrative Support

• Manage the diary of the Managing Executive, in an efficient manner by using Outlook, to set up meetings requested by the line manager or to accept meetings requested by others where the manager’s presence is needed
• Track and monitor the acceptances and declines obtained from the relevant parties that have been invited to the meeting. Where possible, resolve issues independently but where needed escalate any concerns and issues to the manager
• Liaise with relevant parties to re-schedule any meetings, based on a request from either the manager or the original meeting organiser
• Print all documentation relevant to the meetings and prepare daily meeting packs and give them to the manager for their reference. Liaise with the in-house travel agency to make the travel bookings for any domestic and international trips the manager is required to make and in so doing ensure adherence to the required travel approval process
• When requested to by the manager, attend in team meetings in order to take the minutes of the meetings. Ensure that the minutes are typed, approved by the meeting chair and distributed to the relevant parties within the agreed time period
• Arrange any venues and catering for any team events, as requested by the manager, and obtain the managers approval on any orders prior to placing them with the suppliers
• Where teleconferences are being held, liaise with the relevant stakeholders to secure a dial in pin for the meeting
• Communicate the pin's details to all meeting attendees in advance of the meeting
• Oversee the planning and execution of business events for the Managing Exec/BU Head such as road shows, employee discussion forums, product launches, customer entertainment events and formal functions
• Prepare the key themes presentations and reviews for the Managing Exec/BU Head by researching and packaging detailed content. Ensure that presentations are designed to reflect the business unit's brand and Managing Exec/BU Head's personal style
• Oversee the management of the Managing Exec/BU Head's office to ensure smooth operations and that resources are available and operating effectively
• Screen requests for meetings or events to be attended by the Managing Exec/BU Head and determine which ones would be appropriate for personal attendance and which ones should be delegated to other managers in the business unit

Knowledge & Skills:

• Min 5 years’ relevant experience with a strong understanding of business and key drivers within a comparable role in a similar organisation/industry
• Previous experience of successfully working in a dynamic, high demand work environment
• Proficiency in all Microsoft Office applications, particularly Word, Excel, PowerPoint and Outlook
• Knowledge of basic financial/accounting concepts

Competencies:

• Planning and Organising (strong attention to detail)
• Personal and Interpersonal skills
• Excellent verbal, writing and reporting skills
• Deciding and initiating action
• Relating and networking
• Persuading and Influencing

Education

• Bachelor's Degree: Information Technology

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Job Summary

Lead the Group Risk & Group Treasury Technology tribe which is a dedicated professional team that supports the wider Group Risk and Treasury domains within Absa Group Limited. These domains covers number of areas including : 

• Interest Rate Risk Management 
• Funding and Liquidity Management 
• Funds Transfer Pricing 
• Capital Management 
• Economic Capital & Stress Testing 
• Operational Risk and other Risk Types 

Risk Analytics & Platforms 

• The role is accountable for the technology solutions and support across these areas which spans a number of key stakeholders including executive decision making and regulatory submissions. It also covers all project and change initiatives within the broader risk and treasury landscape.

Key Responsibilities of role: 

• Define and implement multi-year Risk and Treasury Technology strategic roadmap 
• Drive the implementation of an integrated risk and treasury landscape 
• Understand and influence business strategy 
• Influence and align to organizations strategic architecture 
• Multi-discipline team management and thought leadership 
• Building and strengthening key partnerships with executives and key stakeholders 
• Managing risk and implementation of strategic project deliverables 
• Financial cost management to generate value, understand total cost of ownership and drive efficiencies

Job Description

• The role will require driving an integrated view across risk and treasury including the delivery and implementation of the technology roadmap aligned to the strategic roadmap of the organization. The role plays a leading role in creating a trusted partnership with all relevant business stakeholders and giving them guidance and recommendation on the best possible technology solutions within your domain. A good grounding in risk and treasury functions will facilitate delivering the best possible outcome for the business area. 
• You will also play a leading role in fostering cross functional partnerships across the enterprise to drive an integrated and collaborative area including influencing and guiding strategic architecture. 
• A key part of the role will be driving and delivering change programs within the risk and treasury and making sure that these programs deliver on their deliverables including regulatory commitments and outcomes. The impact and mitigation on the business as usual environment is a key component and critical to the success of the role.  

Product & Service Direction Setting, Solution Design & Performance Management

• Work with the CIO & business product owners to define the product & technical strategy (Full Stack – End to End)
• Act as the single point of partnership & assume responsibility for managing the senior business interface (product owner) relationship
• Assume one stop shop accountability for the delivery of the product & solutions (risk cannot be outsourced to vendors)
• Apply design thinking practices to deliver architecturally sound technical product & service solutions (and explain / guide / coach others on this architecture holistically and technically)
• Lead & facilitate the design of the product & or service solution blueprints aligned to the organization strategy (Short, Medium & Long Term)
• Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
• Lead the detailed scoping, prioritization & integration planning for the design & deployment of products & services with & across multiple stakeholder groups (Front End, Back End & Integration) – (aligned to solution blueprints)
• Meaningfully contribute & ensure solutions align to the design & direction of the Group Architecture standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
• Meaningfully contribute & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. OLA’s, IAAS, PAAS, SAAS, Containerization etc.
• Strategically & operationally monitor the performance of products and services (all applications) – ensuring ongoing optimization & cost to value for our businesses (think bank wide)

DevOps (with deep knowledge & understanding of context within which we develop architecturally including infrastructure)

• Leverage the required expert level (own) skill & knowledge in architecture & Infrastructure, design and manage all development & development practices & outputs across squads (apply knowledge on virtualization, containerization, automation, storage & serverless technologies (e.g. AWS, Azure, Google, & on prem-Cloud, etc.)
• Ensure the most optimal design & deployment of technical products and services in the organization (via pipeline – not manually)
• Design & Implement Automation Testing, Continuous Integration & Continuous Delivery Strategies & frameworks across squads for effective solution development & deployment (understand and apply expert knowledge in e.g. Kubernetes, Jenkins, TeamCity, Arifactory, MS Powershell, Collaborative Lifecycle Management (CLM) Tools, APM Tools (e.g. NewRelic & Splunk) etc.
• Ensure solution designs deliver on the key technical principles of: self-service, repeatability, testability, scalability & resilience
• Guide code development practices and processes through an understanding of complex concepts and developmental practices such as threading, parallel processing, asynchronous programming, domain driven design, lambdas etc. & coding language expertise (e.g. Java, C++, Groovy, Python, Bash, Perl, Ruby etc.)
• Guide & ensure the delivery of quality development (code) based on own experience in developing across a range of applications including but not limited to: server side, client side, web (SOAP, REST, JSON), socket based programming, batch & real time, building architectural patterns, security / security domains)
• Effectively manage the DevOps pipeline & associated releases for maximum customer impact & minimum business risk
• Manage the maintenance & optimization of applications, products & services as a ‘way of doing things / culture’ within the development teams. You are fully accountable for the longevity of applications aligned to Group Architectural practices.
• Coach & Mentor senior developers across squads on the technical competencies to effectively deliver on DevOps solutions (see Dev competency model in skills & competencies section). To do this, display proficiency in the Senior level competency requirements.

Delivery Management (where there is a specific product / service you manage)

• With fluency in the deployment of agile methodologies, resource & manage the appropriate number and nature (skill & capability) of squad based teams to execute on both Run & Change elements of delivery
• Work in collaboration with transformation & change teams for effective resourcing and delivery management of various programmes at all levels (SI, BU etc.)
• Ensure agile practices are implemented and sustained for effective delivery to business e.g. RETRO’s etc.
• Positively & proactively manage product owner relationships including building product owner technical capability to enable balanced & best fit decision making
• Proactively engage with & partner CTO, CSO, SE, Risk and broader enablement functions to drive alignment & leading practice in technology design & deployment

People

• Proactively attract, recruit, develop, retain, reward & deploy a diverse resource base aligned to an ever evolving tech environment (ahead of demand)
• Build a high performance team environment through self-directed teams by driving performance management & measurement that is aligned with agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)
• Accountable for the right people in the right teams to deliver on our tech strategy (always!)
• Leverage coaching techniques in all squad related activity to drive a higher quality design and deployment of technical products and services
• ​Financial & Vendor Management, Risk & Governance
• Carry the ‘one stop shop’ accountability for all risk associated with technical decision making (from ideation to deployment)
• Manage & Apply the organization risk & governance frameworks
• Ensure decisions on infrastructure & product design are aligned to chapter & guild guidelines & are sustainable for the enterprise
• Proactively involve / engage chapter & guild leads in product design & infrastructure decision making, applying an enterprise wide lens to product & service development
• Manage all vendor selection processes & take full accountability for all related commercial impact
• Negotiate best fit contracts for the organization at an enterprise level and align decision making to our key business principles of scalability, resilience, captivity etc.
• Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

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Job Summary

• To provide specialist advice and support relating to sales and distribution, applying set rules to guard against risk, in alignment with related scheme and policy conditions, through the execution of predefined objectives as per agreed SOPs. Selecting this role has a compensation & benefit impact in Botswana, Kenya, TZ (BBT). Please contact Reward for details.

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | Customer Experience: To provide service excellence and achieve customer satisfaction

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• Underwriting in short term insurance personal lines. 5 Years’ experience in Personal Lines Insurance. Experience in dealing with intermediaries, understanding the risk factors impacting a risk.

Job Description

Include Brokers/Bankers

• Fulfil – include processes and qualification –
• Underwriting, Technical Skills, Understand and manage risks relevant to the role and giving advice to intermediary network regarding underwriting and system queries.

Qualifications:

• Short term Insurance NQF FAIS qualification essential,150 FAIS credits essential, RE5 certificate completed, National Diploma or Higher Certificate or Association of Charted Insurance Institution
• 5 Years’ experience in Personal Lines Insurance. Experience in dealing with intermediaries, understanding the risk factors impacting a risk.
• Good written and oral communicational skills and problem solving.

Competency:

• Deliver results and meeting customer expectations. Deciding and initiating actions.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To support and provide input to the human resources functional operating models and frameworks in a broadly defined Business Unit/functional strategy; positioning and enabling horizontal alignment, implementation and adoption. This will be aligned to the business priorities of the assigned client population in support of the CIB strategy.

Job Description

• An opportunity has arisen for a Senior Human Resources professional to join the Corporate & Investment Banking Cluster as Lead People Partner to an assigned CIB Business Unit in a Front Office Client Portfolio, reporting to the Chief People Officer: CIB. These are complex, revenue generating portfolios with a significant footprint in South Africa, operations across Africa and have reach into our International Corridors outside of Africa.
• As the face of the People and Culture function to your assigned client portfolio/business unit, you will be a strategic business partner, trusted advisor and coach to the Managing Executive of the business unit and their Leadership team. You will be accountable for setting and driving an integrated people strategy to develop the required capabilities and culture to enable the achievement of the Business Units strategic priorities. This will require brokering specialist centre of excellence and operational support to enable the execution of your people strategy, the business unit strategy, CIB People and Culture strategy and Group People and Culture strategy. You will have Line Management responsibilities for a team and will be expected to lead People & Culture projects at a cluster level. 

We are looking for a lead People & Culture business partner with experience partnering Front Office client portfolios in a Corporate and Investment Bank, preferably in a multi-geography role. This is the ideal role for you if you:

• Are a self-starter with experience in partnering Heads of Business and their leadership teams;
• Have a track record of delivering strategic HR change, with demonstrable impact on the bottom line;
• Have a track record of collaboration, influence and delivery in a matrixed environment;
• Are a culture change agent and employee advocate; 
• Are passionate about solving commercial problems and delivering innovative solutions.

The role requires strong commercial acumen, a deep affinity for talent management and inclusion, particularly building diverse and transformed talent pipelines, and a strong understanding of Total Reward in a multi-national Corporate & Investment Banking environment.

You will enjoy high levels of flexibility and autonomy including a hybrid working arrangement, opportunity to collaborate with stakeholders pan-Africa wide and a collaborative team environment.

Education

• Bachelor's Degree: Human Resources Management (Required), Postgraduate Degrees and Professional Qualifications: Business Administration (Required)

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Job Summary

• Join a diverse team of dynamic model developers. We are looking for an experienced Model Development Manager with a background as a quantitative analyst developing PD, LGD and EAD models for Impairments (IFRS9) and Basel in a banking or consulting environment.

Job Description

• You will be responsible for managing the development and continuous enhancement of impairment (IFRS9) and Capital (Basel) models within a retail portfolio, contributing to the entire credit risk model build, implementation, and governance lifecycle.
• You will be leading a team of modelling analysts and your role will include mentoring, performance management, and technical upskilling.
• You will be accountable for ensuring that all activities and duties are carried out in full compliance with policies, procedures and regulations.
• You will also play an active role in providing directional expertise to enhance model building skills across the team, including transferring knowledge and experience to junior team members and peers, and keep up with industry trends to ensure increased capacity to build impairment models.
• Your ability to effectively manage business stakeholders is key.
• A successful candidate will hold at least a degree in Mathematics, Actuarial Science, Statistics, Business Mathematics and Informatics (BMI) or a related field with a minimum of 5 years’ experience in credit risk model development in a retail environment with process and people management experience preferred.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• Leverage deep data science expertise in advanced statistics, data wrangling, data mining, data analysis, feature engineering &predictive modeling, storytelling, distributed computing & data visualization, machine learning tools & data intuition to define, build, operationalize & continuously improve data solutions that deliver relevant, quality assured, accurate & commercially impactful data to the business.

Job Description

Key Accountabilities: Accountability: Stakeholder management (25%)

• Actively engage stakeholders (model users, validation team, monitoring team, and regulators) to be fully engaged in process and delivery. Generate appropriate challenges on model builds from around the cluster by discussing model build detail and ideas. Manage key stakeholders across the business by ensuring their issues, objectives, and priorities are reflected in the agreed solutions. Explaining methodologies and data feeds to Internal Audit, External Audit, SARB, and their representatives.

Accountability: Expert advisory (25%)

Stay abreast of industry trends and role players and ensure that the function is well-positioned to provide competitive and industry-leading services. Scan the external market to understand future challenges and ensure that the function is positioned to deal with multiple and often contradicting scenarios across Absa. Expert technical adviser to junior quants and modellers across wider team across the following model/methodology disciplines:

• Model Risk
• IFRS9 (PD, LGD, EAD)
• Impairment
• Stress Testing
• Economic Capital
• Pricing
• Portfolio Analytics

Provide directional expertise to enhance model-building skills within the team, ensuring increased capacity to build models, by transferring knowledge and experience gained.

Accountability: Model Development (35%)

• Develop theoretical understanding and practical application of model development methodology through model building and application experience. Develop models in-house by ensuring model build data are of sufficient quality, completing statistical data analysis, and producing detailed model build documentation while conforming to the governance structures. Ensure successful implementation of vendor models by assisting the model implementation team through answering technical questions around the model workings (inputs to the model, calculations performed, etc.) and helping out with testing (comparing implementation results with prototype results) to ensure the model is implemented correctly. Ensure full governance processes for modelling are complied with from model inception and build through to validation and sign-off by completing all relevant documentation according to the Absa Model Risk Policy. This includes responding to Independent Validation questions and reworking the model build to include issues raised.
• Provide and detail appropriateness, perform and report impact analysis and recommend the use of both internal existing corporate models as well as external industry-standard models available. Ensure model compliance with Absa Group governance standards by following and adhering to standards Communicate results and recommendations from analysis and modelling undertaken to other areas of Group Credit Risk by tailoring the interpretation to the audience and using appropriate presentation technology and templates Enhance model usage through strategy and policy recommendations to the Credit Risk team.

Accountability: Governance & Compliance (10%)

• Provide general consultancy for credit risk matters within the cluster, including validation and challenge models Ensure best practice modelling techniques are in place by liaising with other Absa BUs and consulting with strategy software suppliers

Accountability: Leadership (5%)

• Develop and maintain relationships with relevant business units by understanding the business units' requirements and obtaining feedback. Work with stakeholders to create and maintain a portfolio of business MI by utilising consistent and validated data sources. Contribute to the development of a high-performance culture. Participate in planning, resource allocation, training, and team-building functions. Perform all other duties as reasonably assigned.

Education and Experience Required

• Post Graduate degree in Statistics/Mathematics/Engineering/Actuarial or similar.
• Minimum of 5+ years of Banking and analytics experience preferred.

Knowledge & Skills: (Maximum of 6)

• Knowledge of Modelling (Expert)
• Quantitative and Analytical thinking (Advanced)
• Knowledge of Credit Risk and Banking Products (Solid)
• Stakeholder Management Skills (Advanced)
• Financial analysis and interpretation skills (Solid)
• Business acumen (Solid)

Competencies: (Maximum of 8 competencies)

• Formulating strategies and concepts
• Leading and supervising
• Planning and organising
• Creating and innovating
• Analysing
• Learning and researching
• Applying expertise and technology
• Presenting and communicating information

Education

• Bachelor's Degree: Information Technology

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Job Summary

• The role of "Head of Decision Models - Secured Lending" represents a newly established position within the Risk function of the Product Solutions Business Unit of the bank. This role is pivotal in overseeing the entire lifecycle of decisioning models, encompassing their development, validation, approval, implementation, monitoring, and ongoing maintenance. The primary focus of this role is directed towards the suite of Retail Secured Lending products offered by the bank, which includes Home Loans, Structured Mortgages, Pension Backed Loans, Vehicle and Asset Finance, and Ford Financial Services.
• Central to the responsibilities of this role is the pioneering of a transformative shift in the decisioning model landscape within the business unit. The ultimate aim is to position the unit as an industry leader by redefining the decision-making processes within the business. This endeavour entails exploration and implementation of cutting-edge predictive modelling methodologies, with a particular emphasis on leveraging advancements in Predictive Modelling and Machine Learning.
• The purview of model development ownership encompasses a diverse array of models, extending beyond application models to encompass behaviour models, collection models, fraud models, pricing and profitability models, and all other models indispensable for fostering data-driven decisioning excellence throughout the business.
• Overall, the incumbent of this role will play a pivotal role in reshaping and elevating the decisioning model paradigm within the business unit, driving it to the forefront of the industry through innovative strategies and state-of-the-art methodologies.

Job Description

• The position of "Head of Decision Models - Secured Lending" entails overseeing the development and monitoring of decision models for the Secured Lending products, operating within the Product Solutions Business Unit. The incumbent in this role will contribute strategic insights to optimize model development data and architectural approaches. They will play a key role in shaping model development frameworks and establishing procedural strategies to enhance efficiency across the model development lifecycle.
• A commitment to innovation and the ability to promote team efficiency are key attributes for success in this role. Attracting and retaining top talent within the team will be a priority. Effective cross-functional management and coordination of senior internal stakeholders are important, including presentations at Executive Business Oversight Meetings. Additionally, the role involves engagement with external stakeholders, such as the bank's external audit teams, consultants, and service providers.
• The role requires a solid understanding of the latest advancements in predictive modelling and machine learning, along with an innate sense of where these methodologies can be strategically applied to optimize business outcomes. The incumbent will identify strategic gaps within existing decision model development, implementation, and monitoring processes and lead initiatives to address these gaps.
• As the Head of Decision Models - Secured Lending, the individual will be responsible for advancing and refining the model environment within the business unit while adhering to internal and external regulatory standards. Collaborating closely with cross-functional internal stakeholders, they will drive improvements in the function's operational model to ensure alignment with business goals. Regular reviews of the operating model will be necessary, with the aim of enhancing business insight, whilst minimizing disruption to the function's efficiency.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• We have a vacancy for an Auditor with Cyber Security and Technology Infrastructure experience to join our Group Internal Audit Division. The post holder will execute audit assignments in accordance with the Group Audit Plan and relevant policies, procedures and quality standards.

Job Description

Key Accountabilities but not limited to:

• Develop an in depth knowledge of the methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
• Assist the Audit Manager with planning and execution of Design Effectiveness and Operating Effectives Testing, uniformly applying the methodology and quality standards, focusing the work on key risks, with minimum supervision from the audit manager
• Develop and maintain relationships with key audit contacts on each audit by attending continuous stakeholder meetings. In addition, engage closely with stakeholders during assignments and encourage open discussion and interaction with business on the risks associated in their environment.
• Support the Audit manager in the identification of risks to be tested by participating in planning sessions.
• Develop an in-depth knowledge of Absa and the various business areas and use this knowledge to assess risks and controls through identifying, assessing and documenting risks and controls within these processes.
• Evaluate the design and operating effectiveness of controls and document all working papers in the audit management platform for review by the audit manager.
• Ensure all audit observations and planned actions are factually agreed with management as soon as they arise and increase the speed of report issuance. Provide suggestions to stakeholder management on how they can address the control issues identified.
• On an ongoing basis throughout the audit, discuss and agree the factual accuracy of audit observations with the Audit Manager and Head of Audit.
• Provide feedback to the Audit Manager and audit team with progress and observations raised during the audit by communicating honestly, frequently and effectively. Build and maintain good working relationships with fellow auditors.
• Prepare audit observations and make sure that they are concise, factually accurate and cover all of the significant issues. The observations must be insightful, address the root causes, and have agreed actions that fully mitigate the risk.

Education and Experience:

• Technology and Cyber security management best practices
• 2 - 3 years working in Internal/External audit or commensurate experience in a major financial institution.
• 2 - 3 years Risk and Governance Auditor experience , preferably from a Bank or Audit Firm or Consultancy

Knowledge & Skills:

• Knowledge governance and compliance advisory in respect of banking products and investment products
• Technology and Cyber security management
• Data analytics
• Automation of processes and reporting
• Ability to influence and interact with various stakeholder
• Maintain confidentiality
• Ability to work in a pressurized environment

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To plan, execute and manage Change audit assignments in accordance with the country and Group Audit plan and relevant policies, procedures and quality standards. The Audit Manager is responsible for the quality of the audit work performed and the efficiency and effectiveness of the audit team.

Job Description

Audit Planning

• Participate in the 6+6 audit planning cycle; provide input by taking into account the risk and control profile, business strategy and material risks affecting the business.

Assurance

• Plan the delivery of Project and Change audit related assigned audits to a high quality and in line with Key Performance Indicators as per the methodology. This will include adequate resourcing scheduling, meeting key deliverables in terms of audit timelines and review of audit work to confirm that the minimum requirements as per methodology are met.
• Manage the execution of Design Effectiveness Testing (DEA) and Operational Effectiveness Testing (OET) of the audit team in line with methodology requirements and as per the requirements of the QA scorecard.
• Ensure audits and issues assurance within Key Performance timelines and resource budget

Leadership and Management

• Mentor and coach less experienced team members by providing guidance around the methodology and audit process, and manage the teams that assigned to the audit effectively by delegating audit work to empower each individual team member
• Develop a high performing team by embedding formal performance development and informal coaching. Encourage frequent knowledge sharing between team members

Teamwork

• Support IA management team to identify, attract, develop and retain talent on an ongoing basis.
• Engage proactively with Internal Audit colleagues during assignments and request technical assistance where required and based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards.

Relationship Management

• Present effectively at stakeholder meetings and forums (e.g.: Risk and Governance Forums etc.) by sharing knowledge and information, including methodology, standards, changes and new developments, with business stakeholders on an ongoing basis, and develop and maintain relationships with accountable stakeholder management on each audit.
• Build effective relationships with CoE counterparts and fully engage them during audit reporting

Reporting

• Use business knowledge to assess evolving risks, write high quality reports with observations which are insightful, address the root cause, have agreed actions that fully mitigate the risk, support the Issues Assurance process and require no further audit work to support them

Knowledge Management

• Continuous upskilling on both technical and other core competencies. This includes auditing, project management and change management.
• Keeping up to date with industry trends, regulatory changes and professional standards
• Develop an in-depth knowledge of the methodology, by attending training sessions and using knowledge gained during audits, use this proactively in executing audit activities.
• Based on knowledge of business areas, provide guidance to other auditors and peers by sharing best practice so that their work meets and sometimes exceeds quality standards

Education and Experience Required

• NQF Level 6: B Degree
• B Degree (Information Systems, Computer Science)
• CISA or international equivalents
• Relevant banking industry qualification (e.g. SA Institute of Bankers)

Essential:

• 5 years’ experience of performing technology and cyber security related work in Internal/External audit or commensurate experience in a major financial institution
• 5 years’ experience in Change Assurance auditing
• 2 years’ experience of managing a team

Preferred:

• Experience working in a Big 4 auditing institution
• International experience either gained through working overseas or substantial assignment based international experience
• Insurance, Banking or Financial Services experience either gained through auditing or line management

Knowledge & Skills:  

• Experience in drafting test strategies and testing IT general controls, application controls, cyber and information security risks and controls.  
• Ability to articulate complex issues clearly  
• Displays good knowledge of Insurance and Banking processes
• Awareness of regulatory and compliance environment Level
• Manage time, resources and budget effectively Level
• Industry and product knowledge

Competencies:

• Deciding and initiating action
• Learning and researching
• Entrepreneurial and commercial thinking
• Relating and networking
• Adapting and responding to change
• Persuading and influencing
• Creating and innovating

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• To manage the overall IA Function operations and fulfilling responsibilities. This includes, Finance Management, Vendor Management, Functional Scorecard Performance Management, Complaints, Business Project Implementation, Strategy Implementation, Exco reporting, HR, Risk, Compliance and all other Operational matters.

Job Description

Key Accountabilities:

• Ensure that day-to-day IA Function operations run smoothly by coordinating efforts across IA teams and relevant IA stakeholders. 
• Create, put in place, embed and optimise rules and processes to improve operational efficiency and effectiveness of the IA Function.
• Continuously monitor the overall financial effectiveness of the IA Function, including the detailed financial budgets and transfer pricing, and advise of any possible deviations and the actions that have been created to address these.
• Provide and maintain transfer pricing methodology and drivers. 
• Review  transfer pricing arrangements that are in place.
• Manage the internal budgeting processes and drive accurate budget interlock processes across functions and Pan African businesses.
• Facilitation of Budgets and financial reports with Finance.
• Manage the relevant procurement processes, manage preferred supplier processes and implement controls to drive responsible spend behaviour in line with Absa policies.
• Manage strong relationships with the Finance and Procurement Business Partners (BP) and the Group Functions Finance and Procurement Support Teams. (Including suppliers, and Manco members, team members and other internal business partners). 
• Periodically review the tactical plans put in place in the IA Function to deliver the IA strategy as set out and ensure that continued focus and delivery is maintained on the key deliverables and continuous improvement.
• Manage FTE monitoring in context of cost, and functional scorecard targets.
• Manage the co-sourcing of skills process in line with prescribed and approved guidelines (cradle-to-grave)
• Manage IA Function workforce management, include management of supply and demand, timesheets, timesheet analysis, capacity management and productivity analysis.
• Oversee the management of IA Risk Management and Compliance to ensure smooth operations.
• Manage IA Function cost centres and mandates, monitor monthly cost centre management accounts in line with budgets.
• Manage accounts payable (invoice processing), travel, staff expense, accounting operations and fixed assets processes, and resolve issues relating to the COUPA or supporting systems.
• Agree and manage service offerings and Service Level Agreements with internal customers.
• Review proposals, quotes, invoices etc. and provide recommendations for approval in line with the Absa policies, standards and process.
• Oversee the management of the IA Governance Reporting and Operations teams to ensure smooth operations and that resources are available and operating effectively.
• Work closely with administrative colleagues involved in financial and business processes, facilitate training for colleagues to ensure quick adoption of the latest IA/ organisational policies and effective execution of these processes. 
• Proactively collaborate across different teams and geographies within the IA Function to break down silos.
• Provide direction and leadership to IA COO team members on IA Function operational matters.
• Manage the IA Function change initiatives within the required Absa policies and standards.

Education and Experience Required:

• B. Comm Hons Degree/ Relevant Business Administration Degree/ Masters in Business Administration (MBA), or relevant qualification
• CA (SA), CIA or equivalent
• 5-10 years’ experience in the Banking sector
• At least 5 years’ senior experience in Internal Audit (preferred)
• Operations experience within an Audit firm preferred

Knowledge & Skills:

• Sound project management and systems automation skills
• Internal Audit and/ or Financial Services experience
• Knowledge of the Banking environment
• Report writing skills
• Excellent communication and presentations skills, including ability to articulate facts and data as it pertains to internal audit, controls and risk.
• Project Management
• Operating management
• Strategic planning and implementation
• Stakeholder management skills
• Analytical Skills
• Conflict management Skills
• Networking Skills

Competencies:

• Entrepreneurial and commercial thinking
• Working with people
• Planning and organising
• Persuading and influencing
• Deciding and initiating action
• Coping with pressures and setbacks
• Adapting and responding to change
• Formulating strategies and concepts

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)