Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
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About The Role
- Do you have an eye for detail, a passion for design, and the ability to turn floor plans into welcoming, functional spaces? If you love seeing your ideas come to life in the real world, this role is for you.
- We’re looking for a Layout Design Specialist to help shape the look, feel, and functionality of our branches – from floor layouts to signage, in-branch communication, and everything in between.
What You’ll Be Doing
- Designing floor layouts for new and upgraded branches, including offsite cash devices.
- Creating practical, efficient design solutions that balance cost, quality, and functionality.
- Driving value engineering by solving design challenges creatively and smartly.
- Coordinating signage – artwork, decals, internal and external signage - from concept to installation.
- Producing accurate construction drawings and detailed drawing packs, issued on time.
- Planning and conducting site surveys, ensuring all measurements are spot-on.
- Drafting and reviewing branch layout specifications for interior and exterior design elements.
- Working closely with suppliers, contractors, landlords, and tenant coordinators.
- Continuously improving drafting processes to reduce design and turnaround time.
What You’ll Bring
- 2+ years’ experience in architectural design and construction.
- Hands-on experience using Revit for layout design and construction drawings.
- A solid understanding of building methods, materials, and regulations.
- Strong analytical and commercial thinking skills.
- Confidence coordinating multiple stakeholders and managing timelines.
- Excellent communication and relationship-building skills.
- Strong computer literacy (MS Word, Excel, Outlook).
- Project management capability (methodology-specific experience is a plus).
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Draughting or Architectural Technology
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Purpose Statement
- To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.
Experience
Minimum:
- Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
- Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
- Holding responsibility for client relationship management of high value clients with varied and complex needs
- Significant experience in preparing and motivating Credit applications
- Cost control and sales management
Qualifications (Minimum)
- A relevant tertiary qualification in Business Management or Finance
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Business Management or Finance
Knowledge
Minimum:
- Principles and practices of business economics and the current business economic environment.
- Advanced customer relationship management (CRM) principles and techniques, esp. projecting credibility, gravitas and presence in the context of business (client) stakeholders.
- Different industry sectors and sector risk profiles/ trends; including an understanding of the impact of external (economic, political, legislative, climatic) conditions on specific industries/ markets in the portfolio
- Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio.
- General banking practices and procedures.
- Knowledge of competitor product offerings/ channels/ operational and marketing tactics.
- Credit principles and practices, including an understanding of credit application, securities
- Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
- Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
- Able to extract, analyse and apply CRM insights to influence the client management approach and strategy
- General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
- Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)
Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Negotiation skills
- Problem solving skills
- Decision making skills
- Commercial Thinking Skills
- Strategic Thinking Skills
- Communications Skills
- Influencing Skills
- Analytical Skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Willingness to work flexible hours (including Saturdays and Public Holidays)
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Purpose Statement
- To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.
Experience
Minimum:
- Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.
- Experience of managing a complex portfolio of business customers with a service and financial analysis focus.
- Holding responsibility for client relationship management of high value clients with varied and complex needs
- Significant experience in preparing and motivating Credit applications
- Cost control and sales management
Qualifications (Minimum)
- A relevant tertiary qualification in Business Management or Finance
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Business Management or Finance
Knowledge
Minimum:
- Principles and practices of business economics and the current business economic environment.
- Advanced customer relationship management (CRM) principles and techniques, esp. projecting credibility, gravitas and presence in the context of business (client) stakeholders.
- Different industry sectors and sector risk profiles/ trends; including an understanding of the impact of external (economic, political, legislative, climatic) conditions on specific industries/ markets in the portfolio
- Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio.
- General banking practices and procedures.
- Knowledge of competitor product offerings/ channels/ operational and marketing tactics.
- Credit principles and practices, including an understanding of credit application, securities
- Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective.
- Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
- Able to extract, analyse and apply CRM insights to influence the client management approach and strategy
- General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market
Ideal:
- Features, benefits and value propositions of the respective company product/service offerings.
- Multi-level products available and pricing structures
- Current taxation laws as they apply to customers.
- A good knowledge of administration processes and procedures pertaining to Business Banking transactions
- Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)
Skills
- Interpersonal & Relationship management Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Negotiation skills
- Problem solving skills
- Decision making skills
- Commercial Thinking Skills
- Strategic Thinking Skills
- Communications Skills
- Influencing Skills
- Analytical Skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Willingness to work flexible hours (including Saturdays and Public Holidays)
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About the Role
We are looking for a Systems Analyst to join our Stellenbosch-based team.This role is primarily design-focused, with strong emphasis on system architecture, integration, and solution thinking rather than pure development. The ideal candidate understands development principles and coding perspectives but operates at a systems design and solution level.The Systems Analyst will:
- Design, develop, configure, and maintain automation and system integrations across the Systems Development Lifecycle (SDLC)
- Align system solutions to business processes and governance requirements (internal and external)
- Provide technical system support and resolve complex queries
- Liaise with internal teams and external system stakeholders to ensure timely resolution of technical issues
- Contribute to solution architecture discussions and design decisions
- This role suits someone who has grown from a software engineering or development background and is transitioning toward solution architecture or advanced systems design.
Minimum Requirements
- Relevant tertiary qualification in Information Technology (Computer Science or Information Systems)
- 5–8 years’ experience in Systems Design and Analysis
- Exposure to complex system integrations
- Strong understanding of development environments (background in software engineering advantageous)
- At least 1–2 years of telco experience (advantageous)
Technical Skills:
- SQL
- Transact-SQL
- Web Services
- HTML, CSS, JavaScript
- Exposure to Java (advantageous, not mandatory)
- Certifications such as AWS are beneficial but not mandatory. Broad technical exposure across multiple technologies is valued over niche certification alignment.
Ideal Experience & Tools
- Jira
- Confluence
- Exposure to automation tools
- Working knowledge of Java and/or C#
Knowledge & Competencies
Advanced knowledge and understanding of:
- Systems Analysis methodologies
- SDLC processes
- ITIL principles and their practical application
- Automation tools and integration frameworks
- Domain-Driven Design
- Event-driven architecture (Kafka).
Good understanding of:
- Banking systems
- Best practices in Quality Assurance (QA)
- Governance and compliance in regulated environments
AI Prompt Engineering Experience
- Claude Code exposure and implementation
- Github Copilot exposure and implementation
- The incumbent would need to understand and be able to work with event driven systems where you either publish or listen to events and how to do that. And then for Domain Driven design it is the ability to craft elegant object systems.
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology - Computer Science or Information Systems
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
- National Diploma in Information Technology - Computer Science or Information Technology - Programming
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Negotiation skills
- Influencing Skills
- Facilitation Skills
- Presentation Skills
- Analytical Skills
- Problem solving skills
- Commercial Thinking Skills
- Planning, organising and coordination skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Contactable via own mobile phone
- Required to be available after hours in case of emergency
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Purpose Statement
- To influence, lead and embed the strategy for Commercial Banking, ensuring alignment with business strategy, goals, regulatory requirements and best practices through translating the strategy into an operating model and tactical sales & servicing plans, objectives and targets.
- To lead a Commercial Banking function, providing direction, oversight and expert commercial banking guidance to grow and retain a complex portfolio of high value clients for Capitec Business.
Experience
- 8–10+ years in Commercial/Business Banking or Financial Services, with demonstrable impact on sales growth, portfolio profitability and client retention.
- Of which, 5–8+ years at senior, leading Account Executives/Portfolio Owners or equivalent.
- Proven track record in translating banking strategy into operating models, with enterprise-level results (e.g., revenue growth %, cost-to-income improvements, risk reduction).
- Direct involvement with top-tier corporate/mid-market clients (complex, multi-product solutions—lending, cash management, FX, trade).
- Experience owning a risk agenda (credit, operational, regulatory, reputational) and partnering with Risk, Compliance & Legal.
- Led initiatives with Technology, Operations, Data/Analytics, Finance and external stakeholders (industry bodies/regulators).
- Evidence of process optimization, digital enablement, operating model redesign, or sales effectiveness transformations.
- P&L oversight: Exposure to budgeting, forecasting, pricing, margin management, and portfolio-level profitability.
- Analysing external market dynamics and applying conceptual thinking and commercial know how to recognise and execute appropriate tactical response.
- Harnessing full range of functional and support capabilities to drive sales and client interactions.
- Being agile and creating and managing momentum, change and development in process, people and technology.
Qualifications (Minimum)
- Bachelor's Degree in Commerce or Finance
Qualifications (Ideal or Preferred)
- Honours Degree in Banking or Finance
Knowledge
- Strategic planning, market positioning and go-to-market design.
- Financial acumen, P&L, pricing, margin optimization, cost-to-income, NPV/ROI.
- Portfolio optimization: capacity planning, territory design, segment strategies.
- FIC Act (AML/CFT), POPIA, NCA, Companies Act, BASA codes.
- SARB Prudential standards, Basel III concepts (capital, liquidity, risk-weighted assets).
- FAIS and conduct standards (if applicable to advice/interaction models).
- Corporate credit lifecycle, credit scoring, collateral/security structures, impairments (IFRS 9 basics), early warning indicators & remediation.
- Lending (term, working capital, asset finance), cash management, payments, FX/Trade finance, merchant acquiring; pricing and margin dynamics.
- Sector dynamics (e.g., manufacturing, logistics, agriculture, healthcare), economic landscape, competitor offerings.
- CRM (e.g., MS Dynamics/Salesforce), portfolio analytics, Power BI dashboards, forecasting models, pipeline management.
- Execution models, SLA structures with HO functions, governance forums, and performance rhythms.
- Structuring Commercial Customer deals
- Application of metrics and data to enhance performance
Skills
- Commercial Thinking Skills
- Communications Skills
- Decision making skills
- Interpersonal & Relationship management Skills
- Problem solving skills
- Strategic Thinking Skills
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What You'll Be Doing
As a Test Automation Engineer II, you’ll enable and enhance software quality by combining robust automation practices with sound testing fundamentals, including some manual testing where needed. Your focus will include:
- Designing, developing, and maintaining automated test scripts and frameworks
- Testing across front‑end, back‑end, and APIs, with a strong emphasis on automation
- Contributing to integration and regression testing, especially as new products and features are introduced
- Working with Playwright and JavaScript as core automation technologies
- Collaborating with the team to continuously improve testing approaches, environments, and pipelines
- Ensuring quality throughout the full Software Development Life Cycle (SDLC)
What We're Looking For
- 3–5 years’ hands‑on experience in test automation
- Strong understanding of automation frameworks, test case design, and execution
- Experience with integration, regression, and API testing
- Working knowledge of CI/CD practices and version control (e.g. Git)
- A relevant tertiary qualification in Software Testing or similar
Strongly preferred:
- ISTQB Foundation Level (or equivalent testing certification)
- Experience using Playwright and JavaScript for automation
- Exposure to banking or credit environments, or complex transactional systems
- Experience working in Agile teams
Minimum Education
- Grade 12 National Certificate/Vocational
- Relevant tertiary qualification in Software Testing
Education (Ideal or Preferred)
- Software Testing - Foundation Level through the International Software Testing Qualification Board (ISTQB)
Skills
- Analytical Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Numerical Reasoning skills
- Problem solving skills
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The Role
- As a Senior Back‑End Software Engineer, you will play a key role in designing, building, and operating complex back‑end systems that run at scale. You’ll work in a cross‑functional team across the full software development lifecycle and contribute to technical decisions that shape the platform.
- You’ll also provide technical guidance to other engineers, helping to drive best practices in design, code quality, and delivery.
What You’ll Be Doing
- Design, develop, test, deploy, and maintain scalable back‑end services
- Build and integrate RESTful APIs and event‑driven services
- Contribute to domain‑driven and event‑driven architectures
- Work with cloud‑native systems deployed on Kubernetes
- Participate in architectural discussions and technical decision‑making
- Guide and support other engineers through code reviews and knowledge sharing
- Troubleshoot and resolve complex engineering and production issues
- Collaborate closely with product, QA, and platform teams
Our Technology Stack
- Java & Spring Boot
- PostgreSQL
- AWS
- Kubernetes
- Domain‑Driven Design (DDD)
- Event‑Driven Architecture
- Modern CI/CD pipelines
What We’re Looking For
- Minimum: Grade 12 (National Certificate / Vocational)
- Preferred: Relevant tertiary qualification in Information Technology
- 6+ years’ experience in back‑end software development
- Proven experience delivering and supporting production‑grade systems
- Strong experience with Java and Spring Boot
- Experience working with SQL and NoSQL databases
- Hands‑on experience with cloud platforms (AWS preferred)
- Experience building systems using microservices and event‑driven architectures
- Exposure to containerisation and Kubernetes
Knowledge
- Strong understanding of SDLC and application development
- Advanced programming concepts, algorithms, and data structures
- Design patterns and clean architecture principles
- Version control and modern testing practices
- RESTful API design and integration
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Interpersonal & Relationship management Skills
- Problem solving skills
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Purpose Statement
- The level II Software Engineer plays an integral part in a cross-functional team dedicated to the full software development lifecycle, from concept, to development to deployment and ultimately operating of each product. At this level, Software Engineers are responsible to design, develop, test, deploy, maintain and enhance software systems and applications based on specifications, while adhering to established standards. They translate requirements from the business or technical analyst and actively participate with the delivery team in design and problem-solving.
- The Full Stack Software Engineer plays a crucial role in developing and maintaining both front-end and back-end components of web applications and works on all layers of the application stack. They are therefore responsible for applying a holistic approach to building solutions that not only offer optimum performance, reliability, and scale but also create great client experiences.
Education (Minimum)
- Grade 12 National Certificate / Vocational
Education (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology
Knowledge and Experience
Experience:
- 3+ years’ proven experience in both front- and back-end software development, project delivery and implementation (in relevant development technologies/language). Experience with modern front-end and back-end frameworks and technologies
Knowledge:
Is able to apply advanced knowledge of the following:
- IT systems development processes (SDLC)
- Application development
- Advanced programming concepts
- Advanced algorithms and data structures
- Design Patterns
- Version Control
- Testing practices
- Database systems and query optimization (e.g., SQL, NoSQL).
- RESTful API design and integration.
- Cloud computing platforms and services (e.g., AWS, Azure).
- Advanced Microservice and event driven architectures
- Deployment using kubernetes and containerization
- Responsive design principles and mobile-first development.
- Browser compatibility issues and performance optimisation.
- Front-end build tools and package managers
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Interpersonal & Relationship management Skills
- Problem solving skills
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Purpose Statement
- To actively influence and provide expert Risk Management oversight to relevant stakeholders where required, contributing to risk culture maturity, regulatory compliance and strategic risk mitigation, while enabling informed decision-making and sustainable business performance. As part of the Enterprise Risk Management Framework implementation, provide 2nd line oversight over all aspects relating to Risk Management.
Experience
- 10yrs+ risk management in a senior role overseeing a large organizational unit preferably in a financial institution or bank.
Or
- As a risk specialist in a leadership role
- Industry experience of at least 6 years with banking regulations, capital markets, technology risks and public policy
- Proven experience of using influence and relationships to drive and achieve objectives
- Experience of strategically leading, planning and managing risk initiatives across a large organisation
- Alignment of metrics, reporting and tactical objectives with strategy
- Ability to apply risk expertise to creative and effective applications
- Regulatory liaison and engagements
Qualifications (Minimum)
- Bachelor's Degree in Risk and Compliance or Law
Qualifications (Ideal or Preferred)
- A relevant post-graduate qualification in Risk and Compliance or Law
Knowledge
- Knowledge and experience of Risk life cycle/value chain
- Expert knowledge of Risk Management best practice and regulatory frameworks/requirements
- Commercial, business and financial principles and practices
- Building and developing effective teams
- Risk management systems
- Business knowledge
- Governance and Risk Management principles
- Business products, processes, policies and systems
- Quality principles and practice
- Process-oriented management
- Internal risk metrics and approaches
- In-depth knowledge of Corporate Governance Frameworks
Skills
- Analytical Skills
- Commercial Thinking Skills
- Decision making skills
- Interpersonal & Relationship management Skills
- Leadership Skills
- Problem solving skills
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About the Role
- This role is for an experienced quantitative professional who enjoys solving complex problems at enterprise level. You’ll design, develop and own quantitative models that underpin liquidity risk, capital adequacy, ALM, IRRBB and stress testing, operating across the full model lifecycle, from data through to executive insight.
- Beyond technical delivery, you’ll act as a trusted advisor to senior stakeholders, translating regulatory frameworks and risk strategy into robust, interpretable models that stand up to scrutiny.
What You'll Be Doing
- Leading the design, development and ownership of quantitative risk models, with a strong focus on:
- Asset & Liability Management (ALM)
- Liquidity risk
- Interest Rate Risk in the Banking Book (IRRBB)
- Market risk and selected credit risk models
- Support enterprise and board‑level risk metrics, including capital adequacy, liquidity risk and regulatory reporting requirements
- Translate risk strategy and regulatory frameworks into practical, operational models and insights
- Work across the full model lifecycle - from data sourcing and preparation through to modelling, validation, interpretation and stakeholder engagement
- Partner closely with Risk, Treasury, Data Engineering and Senior Stakeholders to ensure models are fit‑for‑purpose and well understood
- Operate as a technical lead and subject‑matter expert, guiding best practice within the quantitative space
What We Are Looking For
Experience (minimum):
- At least 4 years’ hands‑on experience in quantitative risk modelling within banking, financial services or risk consulting
- Strong experience building (not just using) quantitative models
- Proven exposure to regulatory capital and liquidity frameworks (ICAAP, ILAAP, LCR, NSFR, CAR)
- Experience with stress testing and economic capital modelling
- Strong programming skills in Python or R, with SQL for data extraction
Experience (ideal):
- 7+ years’ experience in enterprise‑wide or Board‑facing quantitative roles
- Direct involvement in ICAAP / ILAAP or regulatory stress testing submissions
- Exposure to Basel III / IV interpretation and application
- Experience with A‑IRB credit risk models (PD, LGD, EAD) and advanced liquidity behavioural modelling
- Experience mentoring or technically guiding junior quants
Qualifications (Minimum)
- Honours Degree in Mathematics or Statistics
Qualifications (Ideal or Preferred)
- Masters Degree in Mathematics or Statistics
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Numerical Reasoning skills
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Purpose Statement
- To lead a team of predominantly first line Agents to optimally deliver on defined operational objectives, ensure that an exceptional client experience is achieved and that all policies, regulatory requirements and clearly defined operational processes are implemented and adhered to.
Experience
- At least 2 years’ experience in a banking, retail, finance, client service environment
- Some previous people leadership exposure or experience of overseeing delivery or work
- Client service environment experience and/or function relevant experience (role specific)
- Experience of a fast moving, target driven environment with a focus on delivery and client service
- Experience in a telecommunication environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Qualifications (Ideal or Preferred)
Knowledge
- Technical/functional knowledge relevant to the designated team, department or function
- People management principles
- Client service principles and standards
- Customer communication, relationship management principles and practices
- Fundamental HR principles and practices
- General operational management processes and practices
Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Decision making skills
- Planning, organising and coordination skills
- Problem solving skills
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What We Do
- We are a newly formed Embedded Finance team focused on integrating secured vehicle financing (VAF), home loans, and bespoke credit products with third-party partners and internal platforms. We work closely with internal teams and external partners to deliver channel enablement and integration solutions.
What You’ll be Doing
- Develop and integrate .NET-based solutions for new and existing finance products.
- Support app development (Java experience beneficial) and ensure seamless integration with data environments and third-party platforms.
- Build and maintain AWS pipelines, including EC2, Lambda, and containerization (Kafka experience preferred).
- Operate independently in a lean team, delivering high-quality solutions with minimal supervision.
- Collaborate with diverse partner teams and adapt communication style to suit different stakeholders.
What We’re Looking For
- 3+ years’ proven experience in both front- and back-end software development, project delivery and implementation
- Experience with modern front-end and back-end frameworks and technologies
- Integration skills with data environments and third-party APIs.
- Ability to work across multiple platforms and environments.
- Must be able to operate independently without extensive hand-holding or development plans.
- Strong communication skills and adaptability are essential
Tech Stack:
- Strong proficiency in .NET (C#);
- Java experience is advantageous.
- AWS experience (EC2, Lambda, pipeline development, containerization, Kafka).
- Kubernetes
- Kafka
- Terraform
- AWS Certification - desirable
Education (Minimum)
- Grade 12 National Certificate / Vocational
Education (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Interpersonal & Relationship management Skills
- Problem solving skills
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- This role gives you real influence. We value strong professional judgement and encourage respectful challenge. You will work on high impact credit areas, have direct exposure to senior decisionmakers, and play a key role in shaping how credit risk is assessed and improved. Our culture is open, supportive and focused on doing the right thing, not ticking boxes.
What we’re looking for
- Solid experience auditing credit risk in a banking or financial services environment
- Practical understanding of the full credit lifecycle, from origination to default and recovery
- Confidence to challenge credit practices with evidence and sound judgement
- Strong report writing and communication skills
- Experience with data analysis
- A relevant tertiary qualification, with a professional audit or accounting qualification being an advantage – e.g., Certified Internal Auditor (CIA) / CA(SA)
- Ability to work independently while contributing positively to a collaborative team
- Minimum of 5 years in a risk-based auditing environment.
Conditions of Employment
- Clear criminal and credit record
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About The Role
- Reporting to the Head of Learning & Development, this is where strategy meets spark.
- Within Capitec’s Shared Services ecosystem, you’ll act as a capability architect - connecting teams, challenging thinking, and building what the business needs next. As L&D Manager, you’ll identify critical capability gaps, align learning to the broader people strategy, and turn strategic priorities into high-impact, measurable learning experiences.
- This is not a maintenance role - it’s a build, shape, and leapfrog role. The pace is fast, the expectations are high, and the opportunity to create real impact is significant. In short: you make learning matter - and make it stick.
What You Will Be Doing
Lead End-to-End Learning Enablement
- Translate business strategy into capability roadmaps and scalable learning pathways.
- Identify future-fit capabilities for an AI-enabled organisation and measure impact beyond completion.
Build and Embed Functional Skills Academies
- Design and operationalise scalable functional academies across Shared Services, defining critical skills frameworks and proficiency levels.
- Co-create learning journeys with subject matter experts to enable reskilling, upskilling, and internal mobility aligned to workforce planning.
Elevate Compliance Learning to Drive Behavioural Impact
- Transform mandatory learning into practical, engaging interventions that drive understanding, behaviour change, and accountability.
- Partner with Risk, Compliance, and business leaders to ensure alignment, effectiveness, and measurable impact in a regulated environment.
Partner Strategically with HR Business Partners & Leaders
- Collaborate with HRBPs and Shared Services leaders to diagnose capability gaps and translate business challenges into high-impact learning solutions.
- Act as a trusted advisor, influencing leaders to co-own capability development while providing insights and analytics to inform talent and performance decisions.
Design Bespoke, Business-Driven Learning Solutions
- Move beyond one-size-fits-all programmes to design tailored, high-impact interventions that address specific business needs.
- Delivering blended, digital-first, scalable solutions that respond rapidly to evolving priorities in a high-growth environment, and facilitate strategic workshops and leadership engagements where required
Enable a Skills-Based, AI-Driven Learning Ecosystem
- Transition the learning portfolio from program-based delivery to skills-based enablement by identifying digital, data, and AI capability gaps and designing targeted solutions.
- Leverage learning analytics to inform strategic decisions, demonstrate impact, and continuously evolve the ecosystem to remain future-fit.
Leading Learning Teams
- Inspire and guide learning partners and learning experience designers to create human-centered, scalable solutions that make work and learning feel smarter and easier.
Enterprise Leadership & Transformation
- Drive learning strategies that support big-picture transformation, helping teams embrace new ways of working with confidence.
Change Management
- Blend structured change principles with real-world thinking to create lasting shifts in behavior and performance.
Onboarding & Foundations
- Build and own an enterprise onboarding framework that accelerates ramp-up, ensures early performance, and helps new hires feel culturally connected from day one.
Budget Ownership
- Managing and optimizing the L&D budget to ensure strategic and commercial alignment.
What We Are Looking For
A seasoned L&D professional who:
- Has led large-scale capability or learning transformation.
- Has experience building skills frameworks or academies.
- Understands operating in regulated environments.
- Is commercially astute and outcome focused.
- Thrives in fast-paced, high-growth contexts.
- Can build structure while navigating ambiguity.
- Is confident influencing senior stakeholders.
- Challenges legacy approaches and builds for scale.
What Success Looks Like
- Functional Skills Academies embedded and delivering measurable value.
- Compliance learning driving behaviour change and strengthening risk culture.
- Clear skills pathways enabling agility and redeployment.
- Leaders actively owning capability development.
- Learning investments directly linked to business performance outcomes.
- Talent and Succession Benchstrength and Diversity in Shared Services.
Qualifications
- A relevant tertiary qualification in Human Resources or Industrial/Organisational Psychology.
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Purpose Statement
- The Data Analyst role exists to unlock value from data by making data accessible and meaningful to stakeholders across the organization. This role transforms data into actionable insights that support strategic decision-making, optimize operations, and drive business performance. By identifying trends, patterns, and opportunities, the role enables informed, data-driven decisions and contributes directly to the company’s strategic objective of being an insights-driven organization.
Experience
- NB. Length of experience required is conditional on the qualifications obtained but must include:
- Experience in data analysis, with a significant portion in the financial services or banking sector
- Proven track record of leading data analysis projects and driving business impact through data insights
- In using advanced data analysis tools and software (e.g., SQL, Python, R, Tableau, Power BI).
- Experience in performing complex data analysis and statistical modelling.
- Experience working with, guiding and providing subject matter expertise to cross-functional teams (e.g., finance, marketing, IT) to understand business needs and provide data-driven insights.
- Of communicating and presenting findings and recommendations to non-technical stakeholders.
- Understanding of various financial products and services, industry trends, industry regulations and compliance requirements and their impact on financial data analysis
Qualifications (Minimum)
- Bachelor's Degree in Analytical/Data/Technical or Other
Qualifications (Ideal or Preferred)
- Honours Degree in Analytical/Data/Technical or Other
Knowledge
- Advanced proficiency in writing complex SQL queries, optimizing query performance, and working with large datasets.
- Expertise in advanced Excel functions, including macros and VBA.
- Proficiency in creating advanced visualizations and dashboards using tools like Tableau, Power BI, or similar.
- Advanced skills in Python or R, including data manipulation libraries (e.g., pandas, numpy) and data visualization libraries (e.g., matplotlib, seaborn).
- Strong understanding of statistical methods and their application in financial data analysis.
- Understanding of predictive analytics techniques and their application in financial analysis.
- Knowledge of data modelling techniques to structure and organize data effectively.
- Understanding of risk analysis methods and their application in financial services.
Skills
- Analytical Skills
- Communications Skills
- Problem solving skills
- Project Management Skills (Methodolgy Specific)
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Purpose Statement
- The Data Analyst role exists to unlock value from data by making data accessible and meaningful to stakeholders across the organization. This role transforms data into actionable insights that support strategic decision-making, optimize operations, and drive business performance. By identifying trends, patterns, and opportunities, the role enables informed, data-driven decisions and contributes directly to the company’s strategic objective of being an insights-driven organization.
Experience
- NB. Length of experience required is conditional on the qualifications obtained but must include:
- Experience in data analysis, preferably within the financial services or retail sector.
- Experience in contributing to data analysis projects
- In using data analysis tools and software (e.g., SQL, Python, R, Tableau, Power BI).
- Experience in performing data analysis and statistical modelling.
- Experience working with cross-functional teams (e.g., finance, marketing, IT) to support business requirements and the provision of data-driven insights.
- Ability to communicate findings and recommendations to non-technical stakeholders.
- Exposure to financial products and services and market trends and their impact on data analysis.
Qualifications (Minimum)
- Bachelor's Degree in Analytical/Data/Technical or Other
Qualifications (Ideal or Preferred)
- Honours Degree in Analytical/Data/Technical or Other
Knowledge
- Basic understanding of basic SQL commands and queries to extract and manipulate data.
- Proficiency in using Excel for data analysis, including functions, pivot tables, and basic formulas.
- Familiarity with basic features of Data Visualization Tools Power BI, or similar.
- Basic knowledge of programming languages (such as Python or R) for data analysis tasks.
- Understanding of fundamental statistical concepts and their application in data analysis.
- Understanding of data cleaning techniques to ensure data quality.
- Knowledge of descriptive statistics to summarize and describe data.
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Problem solving skills
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Purpose Statement
- To bridge the gap between Data Engineers and Data Analysts by transforming complex data into accessible, reliable, and performant data models and insights that drive organizational decision-making.
- To collaborate with stakeholders to understand analytical needs, partnering with Data Architects and Data Modelers to design scalable data models aligned with enterprise strategy.
- Design and build efficient, reproducible data assets (including data models and marts, semantic layer, working environments etc), along with scalable transformations and pipelines that empower both Analytical Engineers and Data Analysts to deliver insights and reports with speed, consistency, and minimal friction.
Experience
Minimum:
- Length of experience required is conditional on the qualifications obtained but must include:
- Experience in data analytics or engineering roles.
- Hands-on experience building data pipelines and dashboards.
- And/or Internships or academic projects involving data pipelines or analytics tools.
- Familiaritly with reporting tools like PowerBI
Qualifications (Minimum)
- Bachelor's Degree in Analytical/Data/Technical
Qualifications (Ideal or Preferred)
- Honours Degree in Analytical/Data/Technical
Knowledge
Min:
Basic understanding of:
- Data modeling concepts (e.g., star/snowflake schemas).
- ETL/ELT processes.
- Data warehousing (e.g., BigQuery, Snowflake, Redshift).
- Familiarity with version control (e.g., Git).
Skills
- Attention to Detail
- Communications Skills
- Problem solving skills
- Reporting Skills
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Purpose Statement
- To embed, optimise and maintain the accuracy of complex pricing or financial frameworks and all related models through:
- Running and enhancing existing complex pricing and financial models, and building components of new models for a business function.
Experience
Minimum:
- Honours Degree with 1 – 3 years’ experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial models.
- OR Masters Degree with 0 – 2 years of experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial models.
Ideal:
Qualifications (Minimum)
- Honours Degree in Mathematics or Statistics
Qualifications (Ideal or Preferred)
- Masters Degree in Mathematics or Statistics
Knowledge
Minimum:
- Forecasting / budgeting
- Advanced statistical analysis
- Advanced financial mathematics
- Business specific / functional principles (for example, Credit Pricing and Provisioning)
Ideal:
- Domain specific knowledge, for example credit pricing or provisioning principles.
- Relevant legislation and regulatory frameworks (for example, Basel, IFRS 9).
- Impact of the economic, operating and regulatory environment on financial and pricing strategies.
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Numerical Reasoning skills
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Purpose Statement
- To embed, optimise and maintain the accuracy of complex pricing or financial frameworks and all related models through:
- Assuming full ownership for the design, development, testing, implementation and maintenance of complex existing and new pricing or financial models for a business function/area
Experience
Minimum:
- Honours Degree with 4 - 6 years’ experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial modelling.
- OR Masters Degree with 3 – 5 years’ experience in an analytical capacity, working in a dynamic, mathematically complex environment – focusing on financial modelling.
Ideal:
Qualifications (Minimum)
- Honours Degree in Mathematics or Statistics
Qualifications (Ideal or Preferred)
- Masters Degree in Mathematics or Statistics
Knowledge
Minimum:
- Forecasting / budgeting
- Advanced statistical analysis
- Advanced financial mathematics
- Function / business specific principles (for example, credit pricing or provisioning)
- Relevant legislation and regulatory frameworks (for example, Basel, IFRS 9)
- Impact of the economic, operating and regulatory environment on financial and pricing strategies
Ideal:
- Monitoring / measuring framework development and execution.
- Credit pricing or provisioning principles, standards, methodologies, frameworks and best practices.
Skills
- Analytical Skills
- Attention to Detail
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Numerical Reasoning skills
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Purpose Statement
- This role exists to bridge business strategy and data delivery.You will work closely with business and technology stakeholders to understand data and analytics needs, translate them into robust data warehouse and Lakehouse solutions, and ensure a single, reusable enterprise data foundation that supports multiple use cases—from reporting and dashboards to advanced analytics.
- You will play a key role in shaping enterprise data architecture, embedding governance and standards, and enabling high‑quality, trusted data that drives business decision‑making.
What you will be doing :
- Gather, analyse, and translate business data and analytics requirements into fit‑for‑purpose data warehouse and Lakehouse solutions
- Guide enterprise architecture discussions, anticipating current and future data needs with scalability in mind
- Drive consistency in metadata, definitions, and standards across the organisation
- Embed data governance principles into all deliverables
- Lead cross‑functional teams from a data perspective, improving collaboration across delivery iterations
- Oversee end‑to‑end testing, ensuring enterprise‑wide validation and sign‑off
- Reduce post‑production data defects through strategic planning and quality assurance
- Apply strong business acumen to anticipate the downstream impact of data decisions
- Influence stakeholders across departments and advise on BI strategy and data visualisation best practices
- Connect BI outputs to strategic business performance management
Knowledge and Experience
Minimum Experience:
- 8-10+ years of experience translating business needs into technical solutions, with deep expertise in data architecture, SQL, data modeling, ETL, and data analysis—combined with strong cross-functional collaboration and leadership in delivering high-quality, cloud-based data solutions.
- Including at least 5 years of leadership and mentoring experience, including guiding Communities of Practice, conducting industry research, and promoting continuous learningUses SQL to Audit and validate data at an enterprise level, large data sets.
- Guides architecture discussions based on business needs. Anticipate future data warehouse needs. (scalability)
- Drives enterprise consistency in metadata, definitions and standards
- Embeds governance principles in all deliverables
- Leads cross-functional teams from a data perspective. Improves team collaboration across iterations
- Oversees end to end testing. Ensures enterprise wide validation and sign off. Minimize post production data defects through strategic planning
- Possesses cross functional business acumen. Anticipates business impacts of data decisions. Influences stakeholders across departments.
- Advises on BI strategy and data visualisation best practices. Connects Bi outputs to strategic business performance management.
Knowledge:
- Banking, telecommunications and financial services
- Quantifying business value from data
- Data Architecture including concepts of data warehousing and Lakehouse
- Data warehousing including concepts of data sources, data ingestion, data marts, ETL (extract, Transform and Load processes), dashboards and reporting, advanced analytics and predicative modelling
- Project management and Agile Methodologies
- Data governance and data management
- Cross functional facilitation
- Leading a Community of Practice
- Strategic planning and oversight of complex data projects
- Research and best practice
- Setting standards
- Driving innovation and change
- Leading analysis of large and complex projects including establishing new components, data migration and measuring success
- Mentorship
Skills
- Analytical Skills
- Commercial Thinking Skills
- Communications Skills
- Facilitation Skills
- Problem solving skills
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- We are looking for a Talent Sourcing Specialist to strengthen how we identify, engage and build pipelines of high-quality external talent in a competitive market. This role focuses on uncovering scarce and strategic skills, enabling better hiring decisions and supporting long-term workforce capability.
What you’ll do
- Build and maintain targeted talent pipelines for scarce and critical skills using research, Boolean search and digital sourcing techniques
- Conduct market mapping and talent intelligence to inform hiring strategies and future workforce planning
- Proactively engage passive candidates, creating meaningful and professional candidate experiences
- Partner with Talent Acquisition and hiring managers to align on sourcing strategies, priorities and timelines
- Track and report on pipeline health, sourcing channel effectiveness and progress
- Contribute to diversity and inclusion by identifying and activating underrepresented talent pools
What success looks like
- Strong, qualified talent pipelines across priority roles
- Improved time-to-fill through proactive sourcing
- High engagement and response rates from targeted candidates
- Data-led insights that influence hiring decisions
What we’re looking for
- 3–5+ years’ experience in talent sourcing or recruitment, with a focus on direct sourcing and headhunting
- Proven ability to engage passive talent and build long-term talent pipelines
- Experience using LinkedIn Recruiter, Boolean search and market mapping techniques
- Exposure to ATS platforms (e.g. SAP SuccessFactors)
- Ability to interpret sourcing data and translate insights into action
- Strong communication and stakeholder management skills
- Relevant qualification in HR, Marketing or a related field (or equivalent experience)
Method of Application
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