Careers at KPMG South Africa

Description of the role and purpose of the job:

This role reports directly to the manager of graduate recruitment, the purpose of the role is to manage the day to day activities within the graduate recruitment team and ensure the effective delivery of graduate recruitment activities across Audit, tax and Advisory service lines. Needs to be able to work under pressure and manage multiple deadlines. The incumbent will also be responsible for engaging with various internal and external stakeholders.

The successful individual will have to deliver a process, project or service involving the completion of a series of defined tasks where accuracy, and timeliness are critical.

Key responsibilities:

• Completes specific tasks that meet the team’s and internal client’s expectations. The incumbent will be responsible for managing projects on a daily basis and supporting the graduate recruitment team.
• Proactively identifies and appropriately documents issues and their conclusions and consults with appropriate team members as necessary.
• Keeps senior management informed of significant developments and progress on processes.
• Consults and escalates on issues beyond own experience or skill set.
• Supports team members by answering questions and providing accurate information
• and interpretation of procedures.
• Works collaboratively, assisting with anything that needs to be done, working alongside people who have a diverse range of skills, styles and approaches.
• Develops internal network and starts to build knowledge of industry, market trends, competitor activity and products/services.

People

• Managing the graduate recruitment team on daily recruitment initiatives and projects. Actively engages with both internal and external stakeholders. Meets firm deadlines during Performance Development cycles, including: seeking quality feedback, setting goals, providing input into engagement/project reviews and having regular conversations with Performance Manager, to a standard expected under Open Performance Development.
• Charges all productive value-add time to Engagement codes to see true value of work delivered and to recognize individual/team effort.
• Shares knowledge with other KPMG colleagues/teams and contributes to the development of knowledge resources.
• Partakes in Global People Survey (GPS) and/or wider people focused actions and initiatives which drive cultural improvement across their local team(s).

Skills and attributes required for the role:

People management

• Ability to work under pressure and manage multiple deadlines
• Time management
• Great communication skills
• Proficiency in Microsoft applications is essential

Minimum requirements to apply for the role (including qualifications and experience):

• HR Diploma/degree, experience within a high paced professional services industry will be advantageous.
• Must have experience managing a team.

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Description of the role and purpose of the job:

This role reports directly to the manager of graduate recruitment, the purpose of the role is to manage the day to day activities within the graduate recruitment team and ensure the effective delivery of graduate recruitment activities across Audit, tax and Advisory service lines. Needs to be able to work under pressure and manage multiple deadlines. The incumbent will also be responsible for engaging with various internal and external stakeholders.

The successful individual will have to deliver a process, project or service involving the completion of a series of defined tasks where accuracy, and timeliness are critical.

Key responsibilities:

• Completes specific tasks that meet the team’s and internal client’s expectations. The incumbent will be responsible for managing projects on a daily basis and supporting the graduate recruitment team.
• Proactively identifies and appropriately documents issues and their conclusions and consults with appropriate team members as necessary.
• Keeps senior management informed of significant developments and progress on processes.
• Consults and escalates on issues beyond own experience or skill set.
• Supports team members by answering questions and providing accurate information
• and interpretation of procedures.
• Works collaboratively, assisting with anything that needs to be done, working alongside people who have a diverse range of skills, styles and approaches.
• Develops internal network and starts to build knowledge of industry, market trends, competitor activity and products/services.

People

• Managing the graduate recruitment team on daily recruitment initiatives and projects. Actively engages with both internal and external stakeholders. Meets firm deadlines during Performance Development cycles, including: seeking quality feedback, setting goals, providing input into engagement/project reviews and having regular conversations with Performance Manager, to a standard expected under Open Performance Development.
• Charges all productive value-add time to Engagement codes to see true value of work delivered and to recognize individual/team effort.
• Shares knowledge with other KPMG colleagues/teams and contributes to the development of knowledge resources.
• Partakes in Global People Survey (GPS) and/or wider people focused actions and initiatives which drive cultural improvement across their local team(s).

Skills and attributes required for the role:

People management

• Ability to work under pressure and manage multiple deadlines
• Time management
• Great communication skills
• Proficiency in Microsoft applications is essential

Minimum requirements to apply for the role (including qualifications and experience):

• HR Diploma/degree, experience within a high paced professional services industry will be advantageous.
• Must have experience managing a team.

go to method of application »

Description of the role and purpose of the job:

The purpose of this role is to assist in the coordination and management of the delivery of world class graduate services to ensure that KPMG recruits a diverse pool of graduate talent to meet the changing needs of its business.

Reporting to the Graduate Recruitment Supervisor, the Recruitment officer will have primary responsibility for the day-to-day operations, administration of the graduate programmes and co-ordination of regional graduate recruitment activity. 

Key responsibilities:

• Screening candidate’s applications for Audit and Advisory and inviting candidates for assessments and interviews
• Inspect applications received through the HR ATS system, email or CV drop offs to ensure if minimum criteria are met
• Communication via phone or email with successful and unsuccessful candidates
• Inviting successful candidates for Assessments/ Interviews
• Managing vacation work programmes and job shadowing
• Managing marketing elements for recruitment purposes

Skills and attributes required for the role:

• Good communications skills, both orally and in writing
• Able to prioritize effectively and accept responsibility
• Good team player
• Ability to work under pressure
• Computer literate
• Proactive
• Professional work ethic and integrity

Minimum requirements to apply for the role (including qualifications and experience):

• 2-3 years’ experience working in an HR/Recruitment role or client-service role delivering a professional recruitment service to a demanding client base.
•  Graduate recruitment background
•  Experience in an internal/ in house recruitment will be preferred
•  HR/ Relevant tertiary qualification
•  Own transport essential

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Description of the role and purpose of the job:

Our national Internal Audit, Risk and Compliance Services practice provides strategic sourcing of Internal Audit; Enterprise Risk Management; Governance, Regulatory Compliance, Contract Compliance and Sustainability services. This involves a strong focus on all aspects of our clients’ core business processes, regulatory, risk, control and IT landscape includes assessing risk, evaluating control effectiveness, identifying weaknesses, and developing solutions. These solutions will need leverage to be Data & Analytics and Technology-enabled.

KPMG considers itself a market leading Internal Audit provider locally and globally. We currently have a vacancy for one experienced Manager candidate within our JHB office. This candidate should be able to utilise their analytical, statistical, and programming skills to collect, analyse, and interpret large data sets. Using this information, they will be required to develop data-driven solutions to address and solve business challenges tailored to an any organization’s needs.

In this role, the candidate should be highly analytical with a knack for analysis and be able to work with stakeholders throughout an organization to identify opportunities for leveraging company data to drive business solutions. Critical thinking and problem-solving skills are essential for interpreting data.

Key responsibilities:

The Manager will be responsible for:                                                  

• Identifying valuable data sources and automate collection processes
• Undertake pre-processing of structured and unstructured data
• Analysing large amounts of information to discover trends and patterns
• Combining models through ensemble modelling
• Presenting information using data visualization techniques
• Proposing solutions and strategies to business challenges
• Collaborating with engineering and product development teams
• Compliance with KPMG risk management standards, policies and procedures including client and engagement onboarding processes
• Performing/reviewing/assisting with internal audit planning, risk assessment, scope, budget, internal audit programme and procedures development.
• Managing the execution of internal audit assignments that leverage Data & Analytics and Technology in line with the KPMG methodology, KPMG risk management standards, mandated budget, and client deadlines.
• Identifying weak/problem areas and its root cause, document findings, developing effective corrective action plans and following up on implementation of the corrective action.
• Preparing audit reports, presentation/communicating findings and recommendations to management including discussion/negotiation of the findings.
• The daily management of audit staff and supporting the Partner with delegated tasks.
• Aiding the coaching, development and performance management of audit staff including completion of the project performance evaluations.
• Contribute towards continuous improvement, enhancing current levels of service delivery, quality and client satisfaction.
• Assisting with departmental administration and initiatives including staff planning.
• Lock up management (financial administration, billings etc).

Skills and attributes required for the role:

• Experience using computer languages (SQL, IDEA, Python, etc.) to manipulate data and draw insights from large data sets
• Data mining experience
• Problem-solving aptitude
• Experience working with and creating data architectures
• Excellent written and verbal communication skills for coordinating across teams
• A drive to learn and master new technologies and techniques.
• Sound understanding of internal audit, risk management and regulatory imperatives
• Previous management experience including relevant experience in:
• Business process, risk, control and process improvement analysis (including sound risk, control and process improvement documentation and analysis ability)
• Engagement planning and supervision experience including ensuring all key client scope requirements and expectations are met satisfactorily.
• Sound and structured report writing ability (considering all key facts and background)
• Project and time management and ability to drive the team’s quality work deliverables within the agreed project budgets and deadlines.
• Ability to develop internal and external client relationships
• Key client liaison with sound problem solving
• Professional integrity, sound client and team relationship management experience and ability to engage senior level stakeholders.
• A high performing team player who can work autonomously, remains accountable and contributes to a positive and cohesive team environment.
• Ability to work under pressure, be agile, innovative, manage multiple priorities, adapt to changing environments, recognise problems, trace them to the root cause and develop sound solutions which enables smarter ways of working and improving processes.
• Ability to coach and guide junior staff to perform their responsibilities and well as provide fair feedback on their performance including sound conflict resolution skills
• Good analytical, interpersonal, time management, research, and communications skills.

Minimum requirements to apply for the role (including qualifications and experience):

• Completed BCom / B Com Hons Internal Auditing (or relevant qualification)
• CIA designation (desirable)
• Minimum of six years relevant working experience
• Experience with distributed data/computing tools: Hadoop, Hive, Spark, MS SQL, etc.
• Experience visualizing/presenting data for stakeholders using: PowerBi / Tableau.

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Description of the role and purpose of the job: The System Support Specialist is responsible for taking functional ownership of business systems and acting as the subject matter expert to business process owners and system users. The role includes business support escalation in accordance to agreed service level agreements, including incident, change, problem management and incident analysis reporting.

Key responsibilities:

• Resolve calls logged by users for queries, errors and other problems experienced on the system.
• System functionality testing
• Ensure that all Enterprise System Module daily checks are performed so information is up-to-date and daily processing by end users can continue.
• Log all issues received from internal clients on Service Now.
• Keep all call tickets updated as work progresses each day
• Report trending issues to Technical lead.
• Identify root cause on Business-Critical Application issues.

Skills and attributes required for the role:

Skills:

• BCom Info Systems degree or similar qualification.
• 3 to 5 years working experience supporting/extending ERP/Enterprise Business systems (Oracle) as a Business Systems Support Specialist
• Product vendor training on some key modules
• Knowledge base user training
• Diploma in Business Analysis a plus

Personal attributes:

• Must be very detail orientated understanding that tasks are only done once all steps have been effectively completed
• Excellent analytical and problem-solving skills
• Strong interpersonal and communication skills and able to clearly articulate points and address concerns in meetings with various stakeholders.
• Ability to deal effectively with individuals at all levels
• Ability to work independently and as part of a team.
• Confident in reconciling numerical differences when checking the accuracy of solutions before deployment
• Technology savvy

Minimum requirements to apply for the role (including qualifications and experience):

• BCom Info Systems degree or similar qualification.
• 3 to 5 years working experience supporting/extending ERP/Enterprise Business systems (Oracle) as a Business Systems Support Specialist

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Description of the role and purpose of the job: The Service Desk Analyst is the first point of contact for user who call the IT Service Desk. Providing the highest level of customer service, the Service Desk Analyst answers incoming calls, documents all incidents and requests information in the service management system. The Service Desk Analyst uses a knowledge base tool along with their expertise to provide support in a timely fashion.

Key responsibilities:

• Understanding of KPMG business pressures and the desire to ensure that tickets raised are effectively and efficiently managed and resolved to ensure staff are not impeded in their delivery of services to clients and KPMG through:
• Managing and prioritising incoming requests to the Service Desk, via different channels, and ensure timely and effective resolution of end user issues.
• Effectively monitor the status of incidents reported, escalating and updating the team as necessary to ensure interruptions to service are resolved in a timely and efficient manner to agreed SLA’s.
• Manage resolution of hardware and software related requests and incidents. 
• Handle and communicate unexpected application and infrastructure outages using IT tools and effective communicating with end users.
• Interfaces with users of technology, employing a high degree of tact and diplomacy, and efficiency to promote a positive image of the department.
• Perform system installation, configuration and patch management.
• Ensures that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department.
• Track and analyse trends in Help Desk requests to anticipate potential problems and provide and document proactive resolutions to Service Delivery Manager.
• Identify, recommend and participate in the development of end user training programs to increase computer literacy and self-sufficiency.
• Work with IT training and IT Service Delivery Manager to develop and communicate application/system usage guides and FAQs for end users
• Perform end-user satisfaction surveys and develop action plans with the IT Service Delivery Manager to address areas needing improvement
• Leverage service desk best practices and process frameworks, such as ITIL, to drive continual process improvement
• Promote automation, self-service tools and the knowledge base as mechanisms to improve end-user satisfaction and reduce costs

Assets Management

• IT Equipment stock managements
• IT Equipment office upgrades
• Participate in monthly stock take processes

Skills and attributes required for the role:

• Matric
• Relevant Tertiary IT qualification
• At least 3 years relevant experience
• Required experience in IT Support management.
• Ability to contribute to a high- performing, motivated workgroup by applying interpersonal and collaboration skills to achieve project goals and realise value
• Experience in working with large teams
• Desire to work in an information systems environment
• Knowledge of Information Technology Service Management (ITSM) system preferably Service Now
• Good problem-solving skills
• ITIL Certification(s) is beneficial

Personal Attributes

• Excellent client and issue resolution focus
• Ability to deal with conflict
• Extremely high level of confidentially and integrity
• Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations
• Ability to multi-task
• The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity
• The ability to work well under pressure and to perform to deadlines
• Team player who is self-aware
• Strong organisation skills; a self-starter with initiative, ability to foster innovation and a common sense approach to problem solving
• Sound decision making ability with the ability to consult where needed
• Focus on continuous improvement within the ITS function while advancing an ethical environment
• High level of attention to detail and a desire to drive quality
• The ability to work unsupervised

Minimum requirements to apply for the role (including qualifications and experience):

• Matric
• Relevant Tertiary IT qualification
• At least 3 years relevant experience
• Required experience in IT Support management