Current Job Openings at Absa Group Limited (Absa)

Job Description

• Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets 
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting a empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required. 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards 
• Customer Experience: To provide service excellence and achieve customer satisfaction 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

• Income Growth and Financial Targets: Ensure a deep understanding of client's working capital cycle and business needs to provide appropriate solutions. Drive achievement of targets as per individual scorecard.    
• Customer Focus: Proactively drive acquisition and cross-sell initiatives through re-engagement processes. Ensure service and complaints resolution are within acceptable service level agreements. 
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards.  
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Risk and Control: Perform risk and control assessments, front to back for allocated business
• Stakeholder Management: Maintain professional relationship with stakeholders
• Development of Technical and Product Knowledge: Proactively increase technical skills through active research
• Projects: Execute allocated projects
• Ensure that findings are noted in the RCA's and actions are tracked until resolution to ensure no overdues.
• Once actions are closed ensure that controls are amended to reflect the resolution of the action.
• Track progress of any action plans raised in the Risk & Control Self-assessment in order to move to full compliance.
• Support business in establishing and reporting Key Risk Indicators and Internal Risk Events on Open Pages. Ensure cause analysis is performed and remedial actions are taken.
• Support business in maintenance of RCA's by providing guidance, facilitation to ensure appropriate coverage and data quality.
• Support business with quarterly assessment and reviews of RCA's.
• Provide support to business with defining of RCA action plans and track progress on these action plans on a monthly basis.
• Working with various System Administrators to ensure the maintenance of user's access to Open Pages. This includes user training and support.
• Perform a monthly reconciliation between the Loss Events captured on OpenPages and the various GL accounts.
• Source information and compile the monthly Risk Council pack and ensure data quality and accuracy of reporting.
• Ensure that Issues and Action Tracker is up to date and feedback on progress obtained on regular intervals.  Escalate any actions that may possibly go overdue as indicated by management.
• Assist in completing Risk and Control Self-Assessments and ensure supporting evidence is provided.
• Source information and interpret the data to compile the quarterly RCA Report after assessments and final reviews.
• Ensure mandatory escalation required by applicable risk policies, frameworks and standards is performed.
• Source information and compile the quarterly Principle Risk Profile Report and ensure data quality and accuracy of reporting.
• Assist in completing the monthly Risk risk reports as well as the sub-business units.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

• Oversight of end to end business for Wealth segment across region, comprising HNW & UHNW clients;
• Client engagement, including client entertainment, client visitation, addressing of any service concerns;
• Member of Wealth National Executive Committee, reporting to Head of Wealth Management;
• Input into financial target setting & determination of other key deliverables for coverage team;
• Business Development:  strategy formulation and implementation to achieve growth ambitions for revenue lines and products across the region;
• Full accountability for region’s revenue production;
• Risk Management:  oversight and management of Credit portfolio, ensuring portfolio meets agreed risk management standards;
• Regional Deal Forum member overseeing quality of investment advice;
• Lending/ Credit Support: support Wealth Bankers in formulating and presenting Credit applications and negotiating these with clients;
• People management:  Ongoing coaching, mentoring and performance management of team members towards the achievement of business objectives; Development and retention of key talent.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

Analytics and Insights (80%)

• Translate the business challenges into key questions that can be solved with data solutions
• Participate in the data acquisition, data mining, and data project management duties relating to projects
• Design fit for purpose data interpretation & analysis approaches & create customized data models, algorithms, machine learning tools and recommendation engines to achieve the desired business outcome
• Use advanced data science skills to mine & interpret data. These include but are not limited to advanced statistics, data wrangling, data mining, data analysis, feature engineering & predictive modeling, distributed computing, machine learning tools & data intuition.
• Analyse findings from research and analytics to generate insights into target customer segments.
• Assist users, technical staff and management to resolve issues on project implementation.
• Design market research projects in line with research objectives with qualitative and quantitative analysis teams.
• Develop analytical models for the testing of business hypotheses and data analysis.
• Develop business hypotheses with various business teams to create analytical models for generating insights from data.
• Develop goals and KPIs for media channels with other departments or stakeholders.
• Develop plans for data analytics and market research projects based on business objectives.
• Devise solutions to manage legal and regulatory restrictions on the collection and use of market and customer data.
• Identify data sources for data analytics and newer ways to leverage available data.
• Implement data quality control standards and methods.
• Manage project discipline to document scope changes, issues and risks.
• Manage project to meet schedules, budget, manpower and technical quality targets.
• Partner with stakeholders or departments to define measurements for campaigns.
• Produce analytics reports and data visualisation dashboards to enable business stakeholders to understand the data.
• Propose budgets for specific key analytics projects.
• Provide data and technology input to develop the organisation's data strategy.
• Provide input on existing customer measurement infrastructure to meet organisation's research objectives.
• Support regular project reviews to recommend schedule changes, and cost or resource adjustments.

Data Governance and Control (20%)

• Understand frameworks, sources of data and data flows
• Ensure accuracy of data collected and ensure data governance required is met and adhered to
• Drive data governance responsibilities across all pieces of work

Education

• Bachelor Honours Degree: Physical, Mathematical, Computer and Life Sciences (Required)

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Responsibilities include:

• Continued pro-active stakeholder engagement, building and maintaining effective and value adding business relationships with all relevant stakeholders
• Maintaining professionalism in all verbal and written communications
• Participating and advising committees, forums, working groups and projects in the CFs on regulatory compliance requirements
• Reporting on the level of compliance with internal policies and procedures, applicable laws, regulations and rules impacting the CFs
• Interacting and engaging with the broader compliance and business communities, assurance providers and senior members in the Group
• Advising and recommending compliance changes in respect of internal procedures, controls, business rules, policy and new regulations
• Identifying the universe of laws applicable to the CFs and conducting a detailed Impact Risk Assessment
• Drafting compliance risk management plans for all regulatory requirements
• Creating and customizing a coverage plan for the CFs, incorporating compliance activities including reporting, assurance reviews, and other compliance activities

Essential: 

• B degree/similar qualification in Law, Commerce, Risk management
• 5-7 years experience in compliance, law, auditing or risk management
• Solid understanding of the Banks act

Preferred:

• Certificate in Compliance Management
• Experience in a financial services environment
• Finance / Treasury knowledge or experience

Competencies & Skills: 

• Problem solving and analytical skills
• Business reporting writing and presentation skills
• Leadership skills
• Relationship building and communication skills
• Negotiation skills, able to persuade and influence
• Conflict management
• Adaptable and respond to change
• Able to interact with all levels of staff
• Learning and researching
• Advising on compliance reviews to be conducted in the CFs, liaising and advising the Monitoring & Testing team, and other assurance providers, on scoping, findings, risk ratings and remedial actions as it relates to Conduct risk, Regulatory and Reputational risk reviews
• Designing, developing and implementing processes and systems which will enable appropriate and accurate reporting of monthly and quarterly compliance reports to stakeholders and management
• Providing opinion on the business impact of anticipated new or pending regulations, ensuring appropriate consultation held
• Providing subject matter compliance awareness training to CFs on new regulations and compliance policies impacting the function
• Continuously evaluate the control environment of CFs and advising stakeholders on compliance matters, as appropriate
• Maintain a high level of knowledge a variety of applicable regulations impacting the respective CFs

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Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.
• Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Description

• Customer service: Deliver customer service at first point of contact 
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing 
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management 
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. 

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Description

• Own the primary relationship with the client by being the client’s main contact point for all corporate and investment banking needs
• Establish, leverage, and maintain strategic relationships with clients and coordinate client relationships and interaction with clients across Absa
• Assume primary responsibility for understanding the client’s business at a strategic, tactical, and operational level.
• Create a network of alliances and business partners with product areas to optimize and rapidly grow and promote client financing franchise
• Create and maintain robust client management plans for the clients.
• Develop relationships at a senior level within Public Secor

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

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Job Description

Platform Engineering, Deployment & Optimisation

• Understand the customer, business, and technical requirements
• Acquire a working knowledge of the platform and its constituent parts in order to contribute to platform features and service design
• Contribute to design processes by identifying process & technology opportunities & solutions
• Design platform features sets & consider the iteration and changes required by the business throughout the design process
• Develop platform designs and test cases that solve problems
• Ensure & enable integration across platform components for all platform designs and test cases
• Acquire technical knowledge of platform features and non-functional requirements to identify risks and prevent bugs
• Take full accountability for the design of predictable high quality, high performing, manageable solutions & ensure their on-time release
• Take personal accountability for end-to-end quality, completeness, and resulting user experience for the life of the platform
• Ensure designs deliver on the technical principles of reusability and meet all engineering & operational standards and requirements
• Identify & implement solutions to supportability, portability/monitoring, reliability, and maintainability considerations when platform features & components are ready to be shared & deployed
• Identify & resolve platform, system, deployment and environmental issues prior to production release
• Positively contribute to components of the service architecture, operability and customer scenarios that meet compliance standards and KPIs, such as quality, cost, and customer expectation.
• Identify & expose test coverage issues, organize and implement integration testing, and identify & resolve problem areas (pre-during-post deployment)
• Acquire technical knowledge of platform features and non-functional's to identify risks and prevent bugs / conduct de-bugging
• Perform troubleshooting and engineer solutions for service issues & restore service with minimal disruption to the customer and business
• Identify unresolved issues and escalates to the appropriate owner to ensure resolution
• Consistently & proactively analyse the current service delivery system and apply judgment to identify improvements and enable a system that supports service delivery and meets KPIs.
• Apply team standards, platform patterns and best practices in all design & development work
• Demonstrate knowledge of, identify & find required, platform relevant data
• Use data and insights from customer and production to contribute to technical design and implementation decisions
• Recognise when relevant data is not available and resolve unanswered questions appropriately
• Understand platform performance measures and when the platform is / is not performing optimally
• Collect metrics (such as service availability data, performance measures, system health, and long-term trends) to support service intelligence analysis.
• Use data to describe defects & their impact on the product or service area and related targets (within scope of job)
• Participate in triaging and use problem management tools (such as root cause analysis, trend analysis, and post-mortems contribute to identifying and implements a solution.
• Understand the engineering lifecycle to propose lifecycle improvements, over successive milestones
• Participate in engineering and service reviews
• Develop & share best practices across teams
• Recognises that changes to his or her service area impact the work of others, and proactively shares information that is relevant to enable efficient workflow.

Accountability: Finance, risk, governance

• Understand the platform cost model & optimal cost:serve of the platform
• Provide analysis on actual versus projected capacity requirements, based on service KPIs, evolving customer usage scenarios, and new feature releases to support the development of a viable platform cost model
• Adhere to budget requirements and track and report operational cost data to the business.
• Participate in incident management & DR activity – applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
• Understand & apply group technology (e.g. architecture, development, change & release etc.), risk, governance, compliance & regulatory standards and frameworks

Accountability: People

• Proactively & effectively collaborate & contribute constructively across disciplines within the feature team
• Proactively manage dependencies, share information & best practices, contribute to problem solving and conflict resolution within the feature team
• Consistently share information, across the team, to the right audience with the appropriate level of detail and timeliness to enable overall platform success
• Contribute to a high performance team environment & positive culture as a high performing member of a self-directed team aligned to agile working
• Proactively seek mentorship & coaching from others & consistently seek, respond to & provide feedback with the intention of improving team effectiveness
• Contribute constructively in team meetings, and in cross-discipline collaborations within the team

Education

• National Certificate: Information Technology

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Job Responsibilities:

• Grow revenue and market share from institutional client’s base for flow derivative products across the various asset classes we offer
• Maintain and expand on relationships with institutional client base with a focus on new to bank clients
• Ensure high quality client engagement, collaborating with immediate team as well as the broader business to identify cross-sell opportunities for other product classes
• Providing accurate and consistent market commentary that drives impactful conversations with institutional client base
• Generation of trades ideas across product classes that drives cross asset client conversations and potential leads
• Working with the trading team to show out desk axes that could lead to potential trades
• Maintaining accurate management information that ensures informed decision making
• Constructive and proactive engagement with internal stakeholders (Trading, Coverage Banking, Operations, Credit, XVA desk, Digital, Sales, Treasury etc.)
• Accurate and timely pricing of derivative trades either OTC or on exchange
• Staying abreast of any regulatory changes that have an impact on how we conduct business and adapting to such changes
• Work with the relevant teams in E-commerce trading and QA to drive the digital strategy for the bank ensuring a seamless client experience
• Ensure compliance with all internal policies, codes of conduct and external regulations
• Solution minded attitude and positive contribution to the high-performance culture of the Global Markets business.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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The suitable candidate must have demonstrable skills in the following:

• Strong understanding and practical experience in routing, subnetting and OSI model.
• Strong understanding and practical experience in of network hardware and network infrastructure
• Strong understanding of desktop support and specifically supporting all devices that utilize network infrastructure.
• Strong understanding of VPN connectivity and toolsets such as but not limited to Zscaler and Cisco VPN.
• Network routing – demonstrable Cisco CCNP equivalent experience in multi-area OSPF and BGP, route filtering and mutual redistribution of routing protocols, both IGP and BGP, use of VRF’s for traffic separation, route tagging, prefix-maps, etc.
• Network switching and wireless - demonstrable Cisco CCNP equivalent experience in VLAN’s, VxLAN, Spanning-Tree (RSTP, MST, etc.), 802.1Q trunk links, LACP, MLAG, VPC, P2P Ethernet links, QinQ, Wireless LAN, etc. 
• Network monitoring and alerting - demonstrable experience in the use of SolarWinds, Arista CVP, Cisco DNA, Wireshark, NetScout, OpsGenie or equivalent tools is compulsory. 
• Experience in managing Metro-E circuits for national and international campus connectivity.
• Experience in the use of incident and problem management ticketing systems (e.g., ServiceNow).
• Participating actively on Event and Incident teams, to remediate the issues and return the service to expected service levels as quickly as possible.
• Participation in root cause analysis and reporting.
• The incumbent must be able to provide, maintain and troubleshoot networking for all devices connected to the network whether via LAN, WAN, Wireless, trusted, or untrusted network and vpns and other.  Priorities will be defined by Absa.

Duties Include:

• Installing and configuring network equipment to update or fix hardware or software issues.
• Communicating networking issues to other employees and management.
• Fixing software and hardware configuration issues for users on incident or from inspection of the network.
• Performing problem-solving tasks when alerted by a user or monitoring system.
• Plans, designs, and implements local and wide-area network solutions.
• Supports and troubleshoots network issues and coordinates with vendors.
• Perform hands-on installation and maintenance tasks on network components such as switches and routers.
• Monitor network activity and configure network systems using tools.
• Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.
• Monitoring network performance to determine if adjustments need to be made.
• Responsible for assisting in the day-to-day support and networking functions.
• Manage implementation projects and roll outs of network equipment and systems.
• Manage vendor/stakeholder relationships and SLAs relating to network services.
• Responsible for network related incidents assigned to the network team.
• Regularly performing network software upgrades.

Skillsets:

• Ability to analyze, problem solve and think critically and pays attention to details.
• Strong team player, highly collaborative, effectively transfer knowledge.
• Calm and resilient in a high-pressure environment and manage stress effectively.
• Ability to multi-task, work on different streams and problems simultaneously.
• Keep communication channels open while troubleshooting
• Adaptable, curious with a high learning agility and high in self-motivation.
• Adaptable, curious, and self-motivated
• Strong and effective verbal and written communication skills. 
• Strong interpersonal skills, mindful and self-aware with self-management being key.
• Flexible hours due to 24-hour support model.
• Ability to travel regionally, nationally, and internationally
• Own car essential – reliable and insured for daily travel
• Hybrid working model.  Please note role is based in Gauteng with regular travel to branch locations and regular onsite interaction.

CERTIFICATIONS:

• CCNA
• CCNP
• CompTIA S+
• CompTIA N+
• CompTIA A+
• Modern Desktop Administrator
• ITIL 4 Foundation (beneficial)
• FortiGate NSE-4 (beneficial)

Education

• Bachelor's Degree: Information Technology

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Job Description

• Liaise with Business Development Officer (BDO) / Relationship Executive (RE), clients and other stakeholders to understand the process or requirements of credit applications for all clients concerned.
• Conduct research on the  industry in which the client operates to understand the industries overall profitability, industry trends and client’s market standing relative to its competitors.
• Perform robust  financial and non-financial analysis on the client that will support and underpin all new proposals for commercial asset finance in terms of the clients’ credit risk implications.
• Maker use of clients’ historical data for example, its financial statements to forecast the clients potential growth and sustainability. Conduct a  sensitivity/scenario analysis  to determine the impact that a change, in for example the economy, political situation,consumer demand, etc. will have on the clients’ financial health.
•  Liaise with RE and BDO consultants / or clients in order to achieve acceptable levels of approved credit facilities.
•  Accompany RE / BDO Consultants to client visits in order to obtain relevant financial information and understanding for the credit process
•  Ensure that all of the Bank’s credit policies and philosophy are fully complied with at all times, and that any policy breaches have been suitably addressed and mitigated against.
• Ensure adherence to the Absa Business Bank credit Policy and other relevant legislation, for example during the application preparation process.

Minimum Requirements

• NQF level no. 6
• Essential: 3 Years financial statement analysis in credit environment.
• Preferred: Credit Risk Assessment experience 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

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Job Description

QA Engineering

• Proactively contribute & participate in the full solution development lifecycle.
• Actively participate in daily Scrum and project planning meetings.
• Participate and analyze business requirements during the requirements analysis phase of technical product & service development, maintenance & optimization – using design specifications and technical documentation (e.g. User Stories, Architecture & Integration documentation).
• Develop manual test plans.
• Develop and execute automated test scripts using various technologies (automated scripts, test harnesses, SQL scripts etc.)
• Work with software developers, CoE's to evaluate software / solution quality & provide recommendations for improvement / enhancement.
• End to End functional and regression testing on workday ,service now and ER Navigator and other applicable HR systems.
• Ensure all deliverables produced are aligned with the test approach used which is risks based approach.
• Communicate the product risks to the product owner, QA lead/Manager, RTA and Project Manager.
• Responsible for the following QA Processes (Test analysis, Test design, Test environment set up, Test Execution and Reporting).
• Evaluating the outcome of each test cycle.
• Logging defect using Azure Dev Ops or any defined tool.

DevOps

• Follow engineering best practices and continuously improve on engineering knowledge to successfully shift our QA capability forward.
• Leverage coding language understanding & expertise to deploy testing requirements for specific products / services.
• Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed.
• Shift from testing features to supporting & being accountable for full product delivery.

Risk & Governance

• Ensure compliance with technical risk and governance requirements.
• Ensure work is compliant with automation testing frameworks and standards.
• Proactively identify and communicate risks ahead of need.
• Participate in Business Continuity, Disaster Recovery, Incident Management processes as required and implement mitigating actions.

Leadership

• Participate in peer reviews.
• Provide mentorship and coaching to Junior QA Engineer.
• Collaborate with the QA Lead to enhance the QA processes, development processes, and governance.

Education and Qualifications

• IT Degree/Diploma or any related Tertiary qualification.
• Practical Software Testing.
• ISTQB Foundation.

Education

• Bachelor's Degree: Information Technology

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Key Responsibilities: 

• Provide executive support in a one-on-one working relationship with the Managing Executive. 
• Serve as a liaison to the CIB Exco and senior management teams. 
• Organize and coordinate internal and external business activities. 
• Oversee special projects and ensure timely completion. 
• Manage diaries, schedule meetings, and handle correspondence. 
• Prepare and edit documents, presentations, and reports using MS Office Suite (Word, PowerPoint).

Qualifications and Experience: 

• A minimum of an NQF 5 qualification
• 4 – 6 years proven experience as an Executive Assistant or in a similar role. 
• Exceptional written and verbal communication skills. 
• Strong administrative and organizational skills. 
• Proficiency in MS Office Suite (Word, PowerPoint). 
• Ability to exercise good judgment in a variety of situations. 
• Creative and enjoys working within a high-performance environment. 
• Ability to maintain a realistic balance among multiple priorities. 

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Job Description

• Customer service: Deliver customer service at first point of contact 
• Capturing financial transactions: Capture all financial transactions on the Bank system and ensure that all transactions are properly authorised by a mandated official before finalising the processing 
• Fraud prevention: Identify potential fraudulent transactions and report these and other suspicious transactions as per the Money Laundering control framework to management 
• Capture customer data: Update demographics such as address changes, name changes and standing order instructions based on information supplied by customer. 

Education

• National Senior Certificate/ Matric (Grade 12)  (Required)