Current Opportunities at ANEW Hotels & Resorts

• The individual will be responsible for creating a good first impression, exceeding customer expectations through efficient delivering and friendly service with great positive attitude, with good knowledge of menu, creating results that contribute to the mission and overall success of the company.

Minimum Requirements    

• Matric
• Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage
• At least 5 years’ experience within the hospitality industry in 4 star property.
• Must have at least 18 months of management or supervisory experience
• Must be standards orientated
• Good knowledge of Food and Beverage
• High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English and Isizulu and / or IsiXhosa will be advantage
• High degree of self-motivation and ambition
• Skills to work both independently and as part of a team
• Time management

Duties and Responsibilities    

• Accountable for achieving budgeted revenue numbers for the F&B Outlet/s.
• Revenue Control- Fully responsible for the F&B department’s financial performance and long term sustainability.
• Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage outlet/s.
• Contributes to maintaining appropriate staffing levels across the F&B outlet/s.
• Excellent knowledge of Opera and Micros with specific reference to Point of Sales.

Closing Date    
2023/08/24

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Minimum Requirements    

• B. Com Accounting degree would be an added advantage
• At least 3 years’ plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
• Must be standards orientated.
• Good knowledge of hotel / lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English will be advantage.
• High degree of self-motivation and ambition.

Duties and Responsibilities    

• Forecast/budget business for future months/years.
• Assist all departments heads by reviewing and monitoring expenditure in each department.
• Process monthly financial statements and report on these to the General Manager and Director of Finance.
• Verify payroll transactions before finalization of processing.
• Manage creditors and ensure they are paid timeously, taking into account settlement discounts and applicable rebates are collected.
• Oversee all Debtors are collected, where required and to assist with problem solving.
• Review and authorize all payments to suppliers in accordance with cash flow availability.

Closing Date    
2023/09/04

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• The purpose of the Junior Copywriter is to create content by using the written word to share information about a client’s products, services, or industry, as well as to facilitate the content refinement of internal communication. Their duties include preparing document outlines, updating content based on client edit requests and proofreading their work for tone, style, clarity, grammar, and formatting.

Minimum Requirements    

• Recently completed diploma / degree in Copywriting or similar (preferably with Marketing Subjects / Background g., through Vega, AAA, or Red&Yellow Diploma)
• Exceptional creative writing skills
• Ability to write social media copy and content for digital advertising.
• Excellent copywriting for social media, blog posts, and email.
• Immaculate spelling and grammar coupled with accuracy and excellent attention to detail.
• The ability to communicate and collaborate effectively with team members and clients
• Proficient in using standard office software: Microsoft Office, Microsoft Teams, etc.
• High-level understanding of social media platforms including Facebook, Twitter, LinkedIn, and Instagram.

Duties and Responsibilities    

• Produce content internally in order to minimize the cost of external resources
• Produce all content within specified targets and budgets
• The Junior Copywriter is responsible for style and format consistency across all projects and communication with  team members to create the best content possible.
• Completing writing projects, meeting deadlines, and following content requirements in terms of style and project specifications.
• Helping to create style guides or suggesting changes to ensure content is consistent and clear.
• Conducting research on any given topic.
• Achievement of 95% against Internal Marketing Service Level agreement relative to copywriting.
• Working with customers to define their content needs
• Revising content whenever customers and clients request changes. 
• Revising content whenever customers or clients request changes

Closing Date    
2023/09/04

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Minimum Requirements    

• B. Com Accounting degree would be an added advantage
• At least 3 years’ plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
• Must be standards orientated.
• Good knowledge of hotel / lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English will be advantage.
• High degree of self-motivation and ambition.

Duties and Responsibilities    

• Forecast/budget business for future months/years.
• Assist all departments heads by reviewing and monitoring expenditure in each department.
• Process monthly financial statements and report on these to the General Manager and Director of Finance.
• Verify payroll transactions before finalization of processing.
• Manage creditors and ensure they are paid timeously, taking into account settlement discounts and applicable rebates are collected.
• Oversee all Debtors are collected, where required and to assist with problem solving.
• Review and authorize all payments to suppliers in accordance with cash flow availability

Closing Date    
2023/09/04

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• The resort is in a very remote area, accommodation will be provided.

Minimum Requirements    

• +3 Years’ Experience as a Front Office Manager or Assistant
• Hospitality Management Qualification would be an added advantage.
• Intensive Knowledge of Opera Cloud
• Ability to remain positive and focused in a fast-paced environment.
• Great interpersonal skills
• Good Communication Skills

Duties and Responsibilities    

• Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
• Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
• Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
• Ensure that all charges are correctly entered on the guest’s bill and always up to date.
• Carry out all duties as reasonably requested by Management.

Closing Date    
2023/09/05

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• ANEW Hotels are looking for a Front Office Manager to create a good first impression, exceeding customer expectations through efficient delivering and friendly service with great attitude, good knowledge of menu, and hotel services, creating results that contribute to the mission and overall success of the company.

Minimum Requirements    

• +3 Years’ Experience as a Front Office Manager or Assistant
• Hospitality Management Qualification would be an added advantage.
• Intensive Knowledge of Opera Cloud
• Ability to remain positive and focused in a fast-paced environment.
• Great interpersonal skills
• Good Communication Skills

Duties and Responsibilities    

• Ensure, compliance to Standard Operating Procedures for all areas of the Front Office Department.
• Ensure the profitable level by ensuring highest occupancies with the highest possible room rate.
• Ensure that the necessary systems and controls are in place with regards to handling various methods of payment, deposits, rate variances and cash-ups
• Ensure that all charges are correctly entered on the guest’s bill and always up to date.
• Carry out all duties as reasonably requested by Management.

go to method of application »

• The individual will be responsible for creating a good first impression, exceeding customer expectations through efficient delivering and friendly service with great positive attitude, with good knowledge of menu, creating results that contribute to the mission and overall success of the company.

Minimum Requirements    

• Matric
• Hospitality Certificate or Hospitality Management Diploma qualification will be an advantage
• At least 2 years’ experience within the hospitality industry in similar role
• Must be standards orientated
• Good knowledge of Food and Beverage
• High level of customer service, high level of numeracy skills, disciplined, organised, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills
• High degree of self-motivation and ambition
• Skills to work both independently and as part of a team
• Time management

Duties and Responsibilities    

• Assist in the day-to-day management of the hotel operations to include front office, Housekeeping, F&B Service Levels, Administration,
• Supervising the setup of, and service at, all meals and beverage servings.
• Supervising service from the Bar and Kitchen, all activities connected to hosting and overseeing all public areas are presentable.
• Familiar with all operational aspects of Front Office, including Reservations.
• Bilingual with good communication skills
• Guest orientation & Hosting                                                                             
• Daily/Monthly Reports and Stock take

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Job Advert Summary    

• ANEW Hotel Roodepoort is looking for a Receptionist to ensure a friendly, fast, and efficient check in for all our guests.  Check out accurately and professionally, bringing a positive end to the guests stay with us.

Minimum Requirements    

• +- 1 Year Reception Experience
• Tertiary qualification would be an advantage.
• Great knowledge of MS Office
• Extensive Knowledge of Opera 
• Bilingual 
• Accountable, Innovative & Great Motivator

Duties and Responsibilities    

• Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
•  to make a reservation at any time, with the transaction being handled accurately and efficiently.
• Fully familiarized with all hotel and company policies
• Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
• Receives Guests in a manner which is polite, friendly, and efficient.
• Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
• Maintain exceptional level of grooming, body language and posture always.