Current Opportunities at SBV Services (Pty) Ltd.

Description

• Responsible for the execution of the day end and month end system processes.Ensures accurate complete and timeous processing to the General ledger for all SBV accounts.

Responsible for processing all daily/ weekly/monthly journals into the relevant account system. These include:

• Monthly standard journals based on budget
• Monthly recurring journals
• Ad hoc journals
• Calculating the Sales Staff Fuel credit note amounts for submission to AP.
• Reviewing and posting journals on a daily basis
• Perform day end procedures on the financial system, ensure successful end to end process.
• Provide guidance and support to staff on correct GL allocation queries.
• Open new accounts on financial system.
• Attend to and resolve all management account query - ensure successful end to end process.
• Perform reconciliations for allocated accounts. Ensure successful end to end process as per specified deadlines.

Statutory Returns

• Calculate and complete Statutory Returns.
• Process timeous and accurate reserve bank payments.
• Prepare bank paperwork and ensure it is correctly signed and ensure the paperwork is signed as per mandate
• Responsible for end-to-end processing of Reserve Bank payments

Accurate and timeous bank reconciliations

• Responsible daily, weekly and monthly bank reconciliation for all bank accounts.

Audit involvement (internal, external)

• Provides input and support to internal and external auditors into all audits as required.

Maintain electronic banking environment.

• Responsible to review new and amended debtors and creditors profiles on electronic banking environments.
• Responsible to review and cast bank charge calculations.

Ad-hoc tasks

• Performs ad-hoc tasks for the Finance management team as and when required.

Requirements

• 2 years accounting experience in General Ledger (As a Graduate)
• More than 4 years' experience in General ledger (As a student within the final year of studies)

Minimum Requirements: Education

• Matric with an Accounting qualification (3-Year) 

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People Management

• Provide leadership to employees within SBV.
• Creates a conducive environment which translates into productivity and high morale within SBV.
• Provide strategic collaborative support to the departmental team, for overall achievement of strategic objectives.
• Inspire one's business unit to deliver on key performance areas.
• Adhere to legislative requirements and Group policies and procedures.
• Leading the focus on talent to instill value creation for high value contributors.
• Set up shift roster for the relevant party and forward daily rosters to all team members.
• Responsible for checking the 'fit for work' of all Operators before shift starts.
• Accountable for managing identified transgressions in terms of adhering to procedures and following escalation processes.
• Facilitate the handover process between shifts.
• Conduct competency reviews on operators and provide feedback to the Line Manager.
• Implement and facilitate emergency procedures.
• Assist Line Management regarding disciplinary issues and poor performance counselling matters in conjunction with the ER Department.
• Train operators on all SOP amendments for accuracy and relevance of all tracking and monitoring activities.

Drive the organization culture.

• Drive the department's values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
• Provide leadership to employees within the organization, creating a winning culture and high morale.
• Initiate and lead a culture of performance driven output through shared purpose vision and values.

Manage the relevant systems within the operating environment

• Manage the users on the systems and check that the users have the functions that are required.
• Troubleshoot to resolve any system errors, before escalating to IT or Service Providers.
• Download footage for the required system to assist with any investigation and distribute accordingly.
• Remotely activate the Vehicle Protection Unit on SBV Assets, in accordance with the escalation process.
• Assist the Line Manager and project managers with identifying and testing new technology.
• Test systems on a regular basis and check that they are updated accordingly.

Build and Maintain internal and External stakeholder relationships

• Build and maintain effective working relationships with all internal stakeholders (i.e. Local Control Room, Risk Departments and Operations, SBV - Tactical Support Officers and National Police & Industry JOC rooms).
• Escalate all network related errors at the centre as well as any system failures to the IT Department.
• Promote and maintain Early Warning Intelligence network to pro-actively mitigate possible threats.
• Create and maintain external stakeholder relationships with emergency services e.g. SAPS, SABRIC etc.
• Escalate transgressions, system failures and faulty CCTV in accordance with the SOP¡¦s and assist with corrective action or preventative measures.
• Investigate and escalate any faults with the alarms or equipment to the stakeholders.

Generating and Providing System Codes and Exercising Remote access control

• Update system with relevant information required for issuing codes.
• Confirm and verify the information received from the applicable stakeholders and complete the relevant security checks prior to issuing codes.
• Responsible for generating and providing system codes and exercising remote access control of allocated assets.
• Assist with Adhoc duties as requested by the Supervisor or Line Manager.

Track and Monitor in Accordance with Allocated Responsibilities Inclusive of Systems, Alarm or Incidences

• Track and Monitor in accordance with allocated responsibilities, via the required systems and follow the appropriate escalation processes.
• Actively check that the systems are updating regularly and working at the required operating level.
• Identify and report any SOP transgressions, emergencies or threats identified in accordance with escalation processes or emergency procedures.
• Verify alarm events with the relevant third parties and action any alarms in accordance with the agreed upon procedures.
• Escalate any faults with the alarms and provide a status report to the applicable party.

Applicable for Operators Sitting in the PMC

• Control and link the relevant permissions to the ATM Custodian Profiles on the system.
• Verify that allocated vehicles are visible and tracking on the monitoring system.
• Monitor and track that SBV Fleet is following the planned route and adhering to scheduled service points and times on the system and report any non-responsive fleet to the centre.
• Remotely activate the Vehicle Protection Unit on new generation vehicles, as per escalation process.
• Communicate with Senior Management in the event of an emergency.
• Gather Early Warning Intelligence (EWI) and the reporting thereof to Supervisors for escalation.
• Maintain the OTC System on an Adhoc basis in the absence of the Device Administrator.
• Send an updated report to the Device Administrator informing them of the new sites loaded.
• Report all incidents in the PMC OB and update for the next shift.
• Generate reports from the systems to identify all non-responsive fleet (vehicles not updating and tracking on the system) and escalate to the relevant centre.
• Record all transgressions electronically, update the file and escalate transgressions, verbally and in writing to the Logistics Manager.
• Provide remote assistance after hours when required to do so.
• Import and export keys and devices (locks) used at the ATM on the system during the freeze period of IT.

Applicable for Operators Sitting in the COR

• Provide Centre personnel with System battery combinations in instances when KABA lock batteries need to be replaced.
• Assist the Security and Compliance Officer¡¦s (SCO¡¦s) with weekly alarm testing and OB entries.
  Monitor and analyze events to determine trends, record in Occurrence Book (OB) and communicate trends to the Shift Supervisor.
• Maintain and update all necessary registers (i.e OB) and compile CCTV and Non-Compliance reports.
• Record all incidents or transgressions on the system, generate report and provide feedback to management.
• Identify trends or irregularities and compile reports to be communicated to the Centre Managers.
• Generate reports regarding tested alarms and provide the SCO's with the alarm status report.
• Report any changes to focal points of the cameras at the centre or SMCR.
• Frequently inspect that each Centre¡¦s Satellite System is connecting and record evidence on the relevant checklist.
• Compile relevant reports by utilizing information retrieved from the database and provide trends to management.

Requirements

• 3 years’ experience in operating, administering or monitoring access control systems e.g. CCTV of which 1 year must be in a supervisory or management role.
• Previous Control Room Experience (Advantageous)
• Knowledge of SBV systems (Advantageous)
• Experience in Logistics / Cash in Transit industry (Advantageous)

Minimum Requirements: Education

Internal:

• Grade 10 will be considered for internal candidates, provided the person has more than 3 years control room experience and 1-year supervisory experience.

External

• Grade 12
• Certificate or Diploma in management, operations or managing others (Advantageous).

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Purpose of the Position: 

• Responsible to evaluate the system and network enterprise environments of SBV and use technical knowledge and analytical skill to determine the optimum mix of technology, policy, procedures, and education to implement effective cyber security programs and strategies. This will include the establishment and management of program control processes, compliance assessments to determine deviations from acceptable configurations, policy, or standards, and provides oversight in compliance requirements for internal and external reviews.

Key Performance Areas (KPAs):

Manage strategic alignment linked to the Cyber Assurance programme of SBV:

• Establish and lead 2nd line of defence Risk capabilities for Cyber risk within SBV to provide confidence to SBV that Cyber controls and practices developed and provided are fit-for-purpose, reliable, resilient, secure and adaptable to meet changing needs.
• Provide input into the Departmental Strategy linked to the Long-term Company Strategy 
• Responsible for leading the Cyber Security Assurance program which will continually provide an independent view of the control framework in SBV and will act as a stimulus for action for identified risks or concerns
• Contribute to the development of organisational strategies and plans that contribute to information security and help to translate any investment decisions required in terms of risk and compliance with legislation, regulation and relevant standards.
• As an established authority in Cyber Security risk and control, provide SME input and support to maintain that the risks relevant to SBV and the cash value chain are identified and kept current, in line with the overall SBV risk appetite.
• Participate in industry cyber security forums as required to monitor Cyber risks trends and possible impact to SBV is incorporated into feedback and possible scope changes for the assurance Programme.
• Participate and support corporate responsibility initiatives for the achievement of business strategy.

Cyber Assurance Process and systems management:

• Manage, develop, implement, and review industry-standard IT assurance frameworks, policies, procedures and standards; and build a tailored and dynamic multi-year assurance plan
• Responsible for driving the cyber security controls assurance programme and assurance initiatives.
• Responsible for confirming that the risk and control measures are maintained and communicated across the divisions to key stakeholders. • Influence divisions to improve their cyber security controls with the strive to make the division more secure from internal and external threats.
• Lead and influence key owners and collaborators such as CTO’s and Head of Cyber Security to support that they understand how the assurance program drives improvement in cyber security risk across SBV.
• Establishes positive relationships with cyber security teams and Technology teams to protect SBV with robust controls.
• Provide SME input and support for maintaining that the Cyber Security policy is up to date in line with the current Cyber Security risks.
• Knowledgeable of cyber security controls and operating models, with a wide network of relevant partners, providing consultancy to internal and external stakeholders to the benefit of SBV.
• Identify cyber risk areas that require additional focus across SBV and prepare risk briefings which include pragmatic recommendations for remediation.  Identify potential opportunities for improving the cyber security control environment collaborating with internal stakeholders for minimal impact to partners.
• Verify the assurance processes and tools are fit for a program delivering across all divisions and, where possible, drive efficiencies via automation.
• Design and report relevant metrics and related key performance indicators (KPIs) for the Cyber Security Assurance program which will demonstrate the efficiency of the program. This reporting to include: 1) Concise risk reports based on the assurance test results (design & efficiency) are produced that can be understood by all business partners (including board level, internal & external audit and risk management). 2) Report and supervise progress of remediation tracking activities by the brands. 3) Working with the Cyber Security team and aligning to SBV standards, provision of reporting and transparency at multiple stakeholder levels is vital.
• Provide risk insights i to the governance and oversight forums/committees as the need arises.
• Evaluate the design and effectiveness of IT controls and working with auditors/regulators for these types of assessments.
• Communicate audit/assessment results and remediation plans with leadership and prioritizing and remediating findings with service/system owner.
• Collaborate with internal and external stakeholders to plan, prepare, schedule, and coordinate internal assessments and external audits.
• Perform assessments of systems and networks within our environment and identify where those systems and networks deviate from acceptable configurations, enterprise policy, or local standards.
• Identify security and compliance gaps and partner with system owner and stakeholders to appropriately remediate.
• Generate awareness of assessment results, facilitate, and prepare system security plans and update the plan of actions and milestones.
• Perform security analysis of operational and development environments, threats, vulnerabilities, and internal interfaces to define and assess compliance within accepted standards.
• Assess, communicate, and partner with our business and systems owners to determine security control efficacy, solutions within constraints, and facilitate justifiable confidence in the system's security posture.

Sustainability of the organisation through driving continuous improvement and efficiency programmes of work within the Africa Portfolio:

• Continually review operations, procedures, systems and performance against business plans, budgets and progress of programmes and projects.
• Seek opportunities to improve business processes, models, and systems through agile thinking. • Lead continuous improvement of the quality of assessments through providing professional insights.
• Operate and contribute to continuous improvement of information security assurance processes and systems.
• Build and evaluate the various Operating Models from a cyber assurance viewpoint to identify: 1) Emerging Capabilities; 2) Possible enhancements with associated cost benefit to SBV; 3) Efficiency opportunities;

Risk Management:

• Assess the implementation and availability of a BCM plan and disaster recovery processes for SBV from a Cyber Assurance viewpoint for availability, integrity, security and confidentiality.
• Drive risk management and compliance with all necessary rules & regulations that govern the various In-country Operations.
• Embed a culture of risk management and maintain all reporting through to SBV Risk department is done timeously and to high quality.
• Prepare quality, relevant and commercially astute assignment, and reports.
• Analyse and interrogate processes, evidence, and verbal information independently.
• Maintain awareness of changes to regulations, compliance guidelines, assessment methodologies, and recommend proactive changes to controls, policies, and procedures in response to these changes

Contribute to the SBV culture:

• Provide leadership to employees within the organisation, creating a winning culture and high morale
• Initiate and participate in a culture of performance driven output through shared purpose vision and values
• Creates a conducive environment which translates into productivity and high morale within SBV

Financial Performance Management:

• Provide input and information necessary to enable the General Manager to track and report on financial performance of the department

People Management:

• Contribute to Information Cyber Security training and awareness initiatives to maximise staff awareness and compliance. • Support the Employee Value Proposition entrenchment with the aim to strengthen and position SBV as an employer of choice. 
• Provide leadership to employees within SBV 
• Creates a conducive environment which translates into productivity and high morale within SBV
• Provide strategic collaborative support to the relevant Technology and Risk Steerco’s for overall achievement of strategic objectives
• Adhere to legislative requirements and Group policies and procedures

Requirements

Minimum Requirements: Work Experience:

• 8 years of experience in Cyber Assurance, with proven experience in audit and assurance methodologies, with the flexibility to adapt approach to suit a multifaceted environment.

This includes a min of which: 

• 5+ years of experience in security or compliance consulting or advisory work in support of a highly technical environment
• 5+ years of experience in performing technical audits/assessments in direct support of a major compliance effort (e.g., ISO, NIST, SOX, PCI, GDPR and other regulatory/industry certifications) 
• Deep technical background with experience in common IT infrastructure and services/applications 
• Experience building security compliance program roadmaps, compliance documentation, and ensuring that committed assessments are delivered on schedule.  Experience in Financial services; preferable banking preferential
• Experience in program or project management
• Experience in control framework development and implementation

Minimum Requirements: Education:

• Bachelor’s Degree in Auditing, Information Systems Management, Computer Science, Cyber Security, or other related fields Certified Information Security Systems Professional (CISSP) advantageous