Current Vacancies at ACDC Dynamics SA

Description

• We are looking to hire an energetic picker to assist us in our Warehouse in Longmeadow, Edenvale. The picker will utilize requisitions and order sheets to pick a wide variety of items, place and arrange items in bins following specific instructions. The picker will check stock received for damage, and confirm correct items and quantities are selected. You will perform duties in accordance with standard operating instructions and ensure inbound and outbound orders are correct and defect-free.

Key responsibilities

• Ensuring work areas are kept clean, neat and well-organized.
• Packing incoming stock away, taking inventory and reporting shortages.
• Keeping records of incoming and outgoing shipments.
• Picking orders as requested by management.
• Ensuring correct information is attached and moving completed orders to delivery area.
• Assist with appropriated wrapping, and securing with stretch wrap, shrink wrap and strapping.
• Loading and unloading trucks.
• Complying with OSHA and other safety regulations.
• Assisting in maintaining security of store.

Requirements

• High school diploma, GED, or suitable equivalent.
• 1+ years work experience in a similar role.
• Excellent verbal communication skills.
• Ability to work harmoniously with diverse range of people.
• Proficient with using tools required for this position.
• Physically agile and dexterous.
• Proficient organizational skills.

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Description

• ACDC Dynamics, a leading manufacturer, importer, and distributor of quality electrical, electronics, pumps, and tools products, is seeking an energetic, reliable, and detail-oriented Risk Controller to join our ACDC Express Retail Store team in Richmond Park.
• This role plays a vital part in minimizing risk, preventing stock losses, and ensuring a positive customer experience at store exit and checkout areas.

Key Responsibilities

The successful incumbent will be responsible for, but not limited to:

• Checking customer invoices against merchandise before stock leaves the store
• Monitoring stock movement at the checkout and exit points
• Assist in minimizing stock losses and identify potential risk situations
• Greeting customers professionally when entering and leaving the store
• Identifying suspicious or irregular activity
• Maintaining a clean, neat, and orderly checkout and exit area
• Following company risk and security procedures at all times
• Supporting store staff and management when and where operationally required

Requirements

• Grade 12 / Matric
• Minimum of 1 year work experience in a similar role (Retail Risk Control, Loss Control, or Checkpoint Security advantageous)
• Good communication skills
• Attention to detail and ability to remain alert at all times
• Ability to work retail hours, including weekends and public holidays

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Description

Retail Manager Richmond Park

• ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry is looking for an experienced and dynamic Retail Manager. 

Purpose of the Role 

• The Retail Manager plans and directs the day-to-day operations of the Branch. Develops strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.
• Ensure customer needs are met, complaints are resolved, and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.

Key performance areas: 

• Manage retail staff, among which includes people working on the floor, and the cashiers 
• Meet financial goals by analysing variances, initiating corrective actions, formulating pricing policies and scheduling expenditures 
• Make sure pricing is correct 
• Work on store displays 
• Attend trade shows in order to identify new services and products 
• Recruit, Coach, counsel, discipline, and train employees 
• Evaluate self-on-the-job performance, as well as other staff 
• Identify market trends that appeal to customers 
• Ensure products are clean and ready to be displayed 
• Approve contracts with store vendors 
• Maintain inventory and ensure items are in stock 
• Ensure promotions are accurate and in tune with company’s standards 
• Utilize computers to record sales figures, for data analysis and forward planning 
• Make sure that health and safety measures are met 

Maintain health and safety measures and store’s cleanliness 

• Organize and distribute staff schedules 
• Preside over staff meetings 
• Help, drive, motivate, and encourage retail sales staff to achieve sales targets 
• Handle customer complaints, issues and questions  

Requirements

• Minimum 5 years managing a retail store, preference will be given to candidates with electrical knowledge and experience and experience in a similar work environment.
• Qualification in Business Administration, Retail Management or similar will be advantageous
• Experience in Accpacc or similar computer packages will be advantageous

Key Skills and Competencies

• Strong leadership and management style, plan lead and control
• Good Financial acumen
• Excellent organisational skills
• Experience in arranging customer days 
• Knowledge and experience with in-store promotions
• Willing to work on Saturdays/Public holidays

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PURPOSE OF THE ROLE:

• The Counter salesperson is the first contact who meets customers when they first enter the store and provides excellent customer service. They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.

RESPONSIBILITIES:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Must treat all the customers with respect and courtesy
• Counter Sales which will include Quotations & Queries
• Must come from an Electrical Background
• Maintaining own Back Order Report
• Maintain good Time Management
• Ensuring that Specials and Brochures are up to date that are on the Trade Counter
• Additional responsibilities deemed necessary by Management
• See to all telephonic sales quotations and queries
• Load / Capture all sales orders and quotations on the computer system
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist when and where needed

Requirements

ATTRIBUTES:

• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good Communication and Interpersonal skills
• Good organizational and Admin skills
• Matric
• Electrical Qualification an advantage
• Strong team spirit
• Experience in a consumer / retail environment in selling electrical products
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina

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Description

Key Responsibilities:

• Greet customers warmly and assist them in selecting products based on their needs.
• Demonstrate excellent product knowledge to inform customers and enhance sales opportunities.
• Take customer orders accurately and efficiently.
• Follow up diligently on orders to prevent delays and ensure customer satisfaction.
• Maintain a clean, organized, and attractive counter area.
• Ensure all customers leave the store satisfied with their purchases and overall experience.
• Assist customers promptly with inquiries, providing quotations, and resolving any issues.
• Treat all customers with respect, courtesy, and professionalism.
• Keep specials and promotional brochures up to date on the trade counter.
• Perform additional responsibilities as assigned by management to support operational needs.
• Manage back orders effectively, keeping customers informed and ensuring timely fulfillment.
• Provide accurate updates on stock availability and product information to customers.
• Regularly monitor and follow up on quotations provided to customers.

Requirements

• 2 – 4 years’ experience
• Computer Literate
• Attention to detail
• Exceptional Customer Service
• Matric/ Grade 12 (NSC)
• Tertiary Qualification is advantageous

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Description

• ACDC Dynamics, a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry.

PURPOSE OF THE ROLE:

• The Technical Trainer is responsible for developing and delivering technical and product training to the sales team within an electrical wholesale environment.
• The role will ensure that sales staff have the technical knowledge, product understanding, and practical confidence required to effectively advise customers, recommend appropriate solutions, and drive sales.

Key Responsibilities

Technical & Product Training

• Develop and deliver technical training programmes for internal sales staff.
• Provide comprehensive training on electrical products, equipment, systems, and applications.
• Ensure sales staff understand product specifications, features, benefits, applications, and limitations.
• Translate complex technical information into practical, easy-to-understand sales knowledge.
• Train staff on new products, product ranges, product upgrades, and supplier innovations.
• Conduct practical demonstrations where appropriate.
• Keep training material up to date with changes in products, technology, standards, and industry practices.

Sales Enablement

• Equip sales staff with the technical knowledge required to confidently engage with customers.
• Help sales teams understand customer applications and identify appropriate product solutions.
• Develop product comparison guides, quick-reference material, FAQs, and sales support tools.
• Train staff on how to communicate technical features as customer benefits.
• Identify technical knowledge gaps within the sales team and develop training to address them.
• Support the sales team with technical queries and product-related challenges.
• Training Delivery
• Conduct classroom, workshop, online, and on-the-job training sessions.
• Assess employees' technical knowledge and identify areas requiring additional development.
• Develop structured induction training for new sales employees.
• Provide refresher training and ongoing technical development for existing employees.
• Maintain appropriate records of training attendance, assessments, and competency levels.
• Measure the effectiveness of training and make improvements where required.

Requirements

• Recognised electrical trade qualification — e.g. Electrician / Electrical Engineering qualification appropriate to the country.
• Relevant industry experience — ideally 5+ years in electrical contracting, electrical wholesale, manufacturing, technical sales, or a similar environment.
• Strong knowledge of electrical products and applications — including lighting, protection, distribution, cabling, switchgear, automation, tools, or other relevant product categories.
• Knowledge of applicable electrical standards and regulations — sufficient to train sales staff on correct product selection and application.
• Training/facilitation qualification — a recognised Train-the-Trainer, Facilitator, Adult Education, or Occupational Training qualification is highly desirable.
• Technical product training experience — experience presenting or training staff, customers, contractors, or other industry professionals.

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Description

General Worker 

• ACDC Dynamics a leading manufacturer, importer, and distributor of quality products in the electrical, electronics, pumps, and tools industry.
• We are looking to hire an energetic General Worker to assist us in our Warehouse in Riverhorse.

Key responsibilities

• Ensuring work areas are kept clean, neat and well-organized.
• Packing incoming stock away, taking inventory and reporting shortages.
• Keeping records of incoming and outgoing shipments.
• Picking orders as requested by management.
• Ensuring correct information is attached and moving completed orders to delivery area.
• Assist with appropriated wrapping, and securing with stretch wrap, shrink wrap and strapping.
• Loading and unloading trucks.
• Complying with OSHA and other safety regulations.
• Assisting in maintaining security of store.

Requirements

• High school diploma, GED, or suitable equivalent.
• 1+ years work experience in a similar role.
• Excellent verbal communication skills.
• Ability to work harmoniously with diverse range of people.
• Proficient with using tools required for this position.
• Physically agile and dexterous.
• Proficient organizational skills.