Current Vacancies at CLS Human Capital Specialists

Introduction

An innovative educational technology company, with offices in Pretoria and Stellenbosch, is seeking to employ an analytical and assertive Sales Manager with a minimum of 5 years’ experience within a similar role.

Job Purpose

Direct management of daily activities and outcomes of the respective sales teams, including tracking the progress of weekly, monthly, quarterly and annual objectives, preparing reports as well as providing training, coaching, supervision and motivation to the team.

Requirements

Minimum education (essential)

• Matric

Minimum education (desirable)

• Degree in Marketing or relevant field
• Certificate or Diploma in Sales or Management

Minimum applicable experience (years)

• 5 years

Required nature of experience

• Sales
• Team management of a sales team
• Organisation and coordination
• Coaching and training
• Client Engagement
• Presenting and public speaking
• Administration
• Data management and reporting
• Pipeline management
• Revenue generation

Skills and Knowledge (essential)

• MS Office
• Google Suite
• CRM Software (ie ZOHO)

Skills and Knowledge (desirable)

• Knowledge of cloud platforms and web browsers

Other

• Required to travel when necessary
• Own Vehicle
• Valid Licence
• Afrikaans and English literate

Key Performance Areas, Weights and Objectives

Team Management 40%

• Manage, train, and coach the sales team to drive sales effectiveness.
• Provide regular updates to the sales team and management on sales activities, tracking against targets, and other reporting requirements.
• Establish, improve and ensure active management of team’s KPA’s with frequent feedback to the members.
• Manage and motivate staff to perform their best.
• Actively manage team well-being.

Sales Management 40%

• Drive sales targets provided by management.
• Understand and be able to perform all phases of the sales process and sales cycle, including, for example, prospecting, initial contact, presentations, objection handling, competitor information, events and workshops.
• Responsible for coordinating all relevant events and workshops.
• Ensure the sales team adhere to the company’s policies and guidelines.

Reporting 20%

• Provide reporting as and when required.

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Job Purpose:

• Responsible for generating leads and sales, managing and maintaining the customers and increasing revenue from existing customers, and providing ongoing operational support to the sales team.

Minimum Requirements:

Education

•  Matric Certificate (essential)
•  Relevant Diploma or Certificate (desirable)

Skills and Knowledge:

•  3- 5 years experience in sales
•  Working on/with Windows or IOS
•  IT Systems
•  Client Relationship Management
•  CRM systems
•  Presentation skills
•  Understanding medical devices/audiology is desirable
•  Strong administration skills

Experience:

•  Sales
•  Customer Service
•  Firmware
•  Software
•  Cold Calling
•  Compiling Proposals
•  Working within a digital environment
•  CRM Systems

Key Performance Areas, Weights, and Objectives

Revenue Generation and Sales

•  Generate new business and new accounts against targets.
•  Upsell and cross-sell existing business.
•  Source and sign new clients nationally and internationally.
•  Convert sales leads within a reasonable time and in line with sales targets.
•  Work within pricing guidelines provided by Marketing.
•  Prepare and control budgets/forecast/sales pipeline.
•  Prepare an appropriate sales approach for different audiences, including presentations and discussions.
•  Prepare quotes and invoices on time and accurately.
•  Prepare proposals and presentations on time and accurately.
•  Monitor the conversion process with adequate communication and feedback to potential clients.
•  Secure reliable business insights relevant to new business opportunities and provide feedback at weekly sales meetings.
•  Attend conferences and events to source new business

Client Relationship Management

•  Conduct regular customer check-ins to maintain good relationships.
•  Manage customer expectations.
•  Monitor after-sales services and support.
•  Ensure appropriate handover to relevant stakeholders after a successful sale.
•  Act as a product specialist on relevant products,
•  Provide training on various products and procedures for current clients.
•  Develop an understanding of customer requirements.
•  Communicate proactively and efficiently with customers.

Reporting and Communication

•  Ensure complete, accurate, and punctual reporting to management on sales targets, budgets, conversion ratios, and other relevant reporting requirements.
•  Communicate proactively with the team lead.
•  Communicate efficiently and proactively with relevant stakeholders, including Slack and email communication channels.

Team Management

•  Continuously provide team members with relevant market and product-related information.
•  Understand all products available in the company's offering.
•  Provide ongoing operational support.
•  Manage and monitor individual and team targets and strategies.
•  Ensure that the approvals process is effective.

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Job Purpose

Assist the Value-Added Services division in the Customer Success department to ensure client satisfaction by implementing specialised projects.

Requirements

Minimum education (essential)

• Matric

Minimum education (desirable)

• Certificate in Administration

Minimum applicable experience (years)

• None

Required nature of experience

• Data Capturing
• Client Engagement
• Administration

Skills and Knowledge (essential)

• Remote Technical Support
• MS Office

Skills and Knowledge (desirable)

• Education and/or School Compliance and Operations
• SA-SAMS System
• Valistractor Software
• GDE Extractor Tool
• Winzip/Winrar
• Plus and Smart Systems
• Google for Business
• Basic technical support skills
• Basic understanding of network setup
• Basic understanding of software installation
• Basic understanding of MS Access Databases

Other

• Bilingual

Key Performance Areas, Weights and Objectives

Client Engagement 30%

• Provide enrichment support on relevant platforms and third-party platforms.
• Provide accurate communication on client queries.
• Provide professional and accurate telephonic and written support.
• Proactive decision making and feedback regarding client queries.
• Assist with and resolve problematic areas with regards to submissions.
• Ensure that a professional image of d6 is represented.

Projects 50%

• Ensure that all relevant administration for projects are completed accurately in a timely manner.
• Assist with successful completion of projects.
• Ensure that the project is maintained while awaiting development.
• Meet project deadlines.
• Capture data accurately.

Training and Consultation 15%

• Assist with coordination of enrichment workshop training. (70%)
• Present training as and when required. (15%)
• Provide consultations as and when required. (15%)

Initiative Development 5%

• Detect issues and investigate ways to resolve them.
• Assist with creation and maintenance of enrichment documents, manuals and training.
• Conduct market research and identify new opportunities for revenue generation and client satisfaction.

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Job Purpose

• The Procurement Manager would be responsible for managing internal and external stakeholder relationships and managing the Procurement team.

Education and Qualification Requirements

Minimum education (essential)

• National Senior Certificate

Preferred education (not essential)

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field

Minimum applicable experience (years)

• 5-8 years

Required nature of experience

• Procurement in a manufacturing environment
• Supplier Relationship Management
• Team Management
• Inventory Management
• Working in fast moving manufacturing environment

Skills and Knowledge (essential)

• Excellent leadership and team management capabilities.
• MS Excel (Intermediate)
• Integrated procurement software
• Analytical and problem-solving skills
• Communication and interpersonal skills
• Ability to work collaboratively in a cross-functional team environment.
• Highly organized, detail-oriented, and able to manage multiple tasks and prioritise.

Other

• Valid driver’s license and road worthy vehicle.
• Working hours: 07:00-16:15, Monday to Friday.

Key Performance Areas

• Manage supplier relations and maintain strong partnerships.
• Monitor and optimize delivery timelines from warehouses to manufacturing plants or job sites.
• Recruit, train, and supervise purchasing staff members.
• Formulate cost-effective strategies for material procurement.
• Establish and implement risk management protocols to minimize potential losses.
• Oversee a dedicated purchasing team and assign responsibilities accordingly.
• Efficiently manage inventory levels to ensure smooth operations.
• Collaborate closely with the finance department to align procurement goals with financial objectives.