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Core Group represents some of the world’s premier professional and consumer technology brands in Sub-Saharan Africa. If you would like to join us and become a reseller, please contact us if you believe your company qualifies after consultation of the following information.
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As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk. You will provide support in ensuring that all iStore policies, processes, and standard operating procedures (SOP’s) are adhered to.
You need to have:
- A Completed Matric (Tertiary Qualification would be advantageous)
- 1+ years admin experience in a retail environment or a degree
- 2+ years admin experience in a different industry
The right person for this role is someone with:
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
- Organisation and Planning : Building, enabling and aligning great teams to deliver organisational commitments and plans
- Effective Communication : Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
go to method of application »
As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk. You will provide support in ensuring that all iStore policies, processes, and standard operating procedures (SOP’s) are adhered to.
You need to have:
- A Completed Matric (Tertiary Qualification would be advantageous)
- 1+ years admin experience in a retail environment or a degree
- 2+ years admin experience in a different industry
The right person for this role is someone with:
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
- Organisation and Planning : Building, enabling and aligning great teams to deliver organisational commitments and plans
- Effective Communication : Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
go to method of application »
The Customer Service Contact agent is the first line of contact for iStore clients. This individual needs to have high energy and a passion for communicating and talking with clients. This is a customer service focused role that ensures clients are assisted with anything ranging from queries, products, to technical support. If you take joy in communicating and helping other, this role could suit you.
Responsibilities:
- Provide support, assistance and resolution in line with the iStore trading hours
- Achievement of targets
- Adherence to contact centre processes and procedures
- Handle complaints, answer queries and provide support and general information
- Be fully conversant with the Core Group's client care and client satisfaction policies and service level undertakings
- Display a passion for client service, client satisfaction and commitment to meeting and meeting and exceeding client expectations
- Exhibit excellent interpersonal skills and ability to communicate effectively and efficiently with both clients and co-workers in challenging situations i.e. irate clients, conflict resolution, etc.
- Technical support: Resolving technical issues telephonically and possibly researching technical issues
- Status queries: Assist customers with queries on all repairs in progress
- Call logging all incoming telephonic requests
- Customer service
Requirements:
- Matric Certificate
- South African ID
- At least 1 year of experience in a Call Centre
Key Attributes:
- Professional
- Friendly
- Confident
- Empathetic
- Good verbal and written skill
- Good Telephone etiquette
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Job Purpose
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Job Purpose
Our iStore Sales Consultant is responsible to maximise the sales opportunity in the iStore.
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Job Purpose
Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
You need to have:
- Matric and tertiary preferred
- 3+ Years managing sales teams
- Retail operations experience and knowledge
- Leadership experience
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Customer Focus
- Situational Awareness
- Organisation and Planning
- Effective Communication
go to method of application »
ABOUT THE JOB:
A naturalborn leader with an entrepreneurial flair and analytic mind. That’s whwe need to oversee the Finance team within our iStore Finance team.
Are you looking for a company where you are able taccelerate your career and gain exposure within a tech company using data analysis/digital tools?
The iStore is an environment where we have reinvented the Finance function and enjoy enabling our staff with career acceleration, this is a challenging environment our culture is we believe in innovation, pushing our people and recognition.
ABOUT YOU:
We’re looking for someone with:
- A BCom degree
- Three or more years working in the finance industry, specifically TB processing, expense
- and balance sheet analysis. (Experience in an inventory environment is a plus.)
Whcan:
- Lead – rather than manage – a team.
- Excel at Excel.
- Approach their role with a customercentric perspective.
- Proactively problemsolve without a formal briefing.
- Ensure all our accounting objectives and KPAs are achieved.
- Talk the talk.
- Type the type.
- Pay attention tdetail.
- Keep up in an industry that never stops.
- Pay attention tdetail.
- Respect and accept their colleagues and peers.
- Be on time, all the time.
- Notice that ‘Pay attention tdetail’ appeared twice in the list.
And who’ll handle:
- Full Financial Function and supporting the Senior Accountant, Finance Manager and Finance Executive
- Direct and indirect taxation
- Reporting and data analysis
- Review of routine balance sheet control procedures and identify, escalate and resolve any risks.
- Performing the more technical and challenging reconciliations and analysis where required.
- Monitoring, escalating and resolving Sub Ledger and General Ledger differences
- Ensuring the execution of routine VAT controls that highlight VAT risks.
- The key support role in IFRS compliance.
- Staff management.
- Project management for month ends and other key reporting dates tensure deadlines are met.
- The key support role in statutory audit.
- Supporting preparations if reporting presentations.
- Supporting ad hoc projects where required.
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ABOUT THE ROLE -
Join us as a Finance Business Partner and play a key role in optimising financial operations. Reporting to the Financial Executive, you will provide crucial business and commercial support to our finance department. From budgeting and forecasting to business reviews, your attention to detail and analytical skills will ensure accurate and efficient financial processes.
As a proactive and adaptable team member, you will collaborate with cross-functional teams, effectively communicate, and solve problems. Your insights and cost-saving initiatives will drive strategic decision-making and contribute to our organization's growth.
Shape the future of our financial operations by applying for the role of Finance Business Partner today.
WHAT WE OFFER -
- Exceptional growth opportunity - within an Entrepreneurial Business Unit
- Join a diverse team of passionate individuals and work with the world's top brands every day
- Fun environment, challenging and very operational
ABOUT YOU -
- Finance related Degree / CIMA Qualification
- 3-4 years of experience in a similar financial analyst role or finance business partnering from FMCG/Retail or Manufacturing industry
- Strong attention to detail and proficiency in Excel
ABOUT THE ROLE -:
- Prepare financial and management reports
- Analyse financial data for review
- Assist in maintaining provisions
- Prepare various analyses by product, customer service center, and Apple care
- Monitor claim ratio for extended warranties
- Handle monthly bank and reporting requirements
- Manage warehouse reporting and inventory
- Conduct product services margin analysis
- Monitor expenditures
- Support business partners with relevant reports and data analysis
- Assist in budgeting and forecasting activities
- Consolidate budgets
- Prepare presentations for review
- Prepare quarterly reviews for finance executives and business partners
- Provide support during audits and annual financial statement preparation
- Assist with stock counts and analysis of stock and variances
- Manage inventory
- Contribute to ad hoc projects such as improving Excel worksheets, financial modeling, and data management
- Perform additional tasks as assigned from time to time
- Ensure completion, maintenance, and accuracy of the contract register
- Allocate contracts to relevant vessels within specified service level agreements
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Job Purpose
- We are seeking an experienced Controller with strong retail operational experience to join our team.
- The ideal candidate will have at least 5 years of relevant experience in retail operations.
- The Financial Operational Controller will be responsible for overseeing various processes including gift card investigation, manual invoices, customer refunds, banking issues, iTunes anomalies, petty cash management, spare parts investigation, and store-related projects.
- This role requires a hands-on approach, excellent attention to detail, and the ability to review and improve existing processes.
- If you are a detail-oriented professional with a proven track record in managing financial operations, we invite you to apply.
Responsibilities:
- Conduct daily reconciliation of gift cards between the ledger and Tutuka system, promptly investigate any discrepancies, raise queries with stores, and ensure timely resolution of issues.
- Keep the manual invoice sheet up to date, monitor unprocessed manual invoices, and follow up with stores to resolve outstanding items. Investigate reasons for raising manual invoices and manage associated risks.
- Coordinate the process of issuing manual invoice books, including raising and accepting purchase orders from the supplier, stamping each page of the books, and distributing them to stores.
- Check and verify customer refund packs prepared by stores, ensuring accuracy and adherence to guidelines. Submit refund packs for release to senior management.
- Investigate banking issues related to refunds that have not reflected in customers' accounts. Collaborate with FNB to resolve discrepancies and confirm and resolve double charges.
- Investigate anomalies with iTunes and Microsoft cards, such as missing invoices for billed vouchers, and work with stores to resolve the issues. Maintain a log of unresolved issues and hold stores accountable for process compliance when necessary.
- Approve petty cash expenses, prepare accounting journals, and process ad hoc payments as required.
- Investigate unprocessed and uninvoiced repairs, follow up with stores to ensure compliance, and resolve outstanding issues.
- Act as the operational lead for store-related projects, such as implementing one bank account, paperless cash up, and auto processing of trade-in refunds.
- Address general store queries related to invoicing, point-of-sale (POS) issues, and other finance-related matters.
Requirements:
- Matric, Degree or Diploma in Finance, Accounting, or a related field will be beneficial.
- Minimum of 5 years of experience in retail operations with a strong emphasis on store processes.
- Strong analytical and problem-solving skills, with the ability to investigate and resolve financial discrepancies.
- Excellent organisational skills and attention to detail, ensuring accuracy and completeness of financial processes.
- Hands-on approach and ability to work independently and collaboratively in a team-oriented environment.
- Proficient in using software and systems.
- Excellent communication skills, with the ability to interact effectively with store personnel, suppliers, and senior management.
- Strong project management skills and ability to drive process improvement initiatives.
- If you are a dedicated professional seeking a challenging role that offers opportunities for growth and the chance to make a significant impact on our financial operations, we look forward to receiving your application.
go to method of application »
Job Purpose
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Job Purpose
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Job Purpose
Join our Business Intelligence business unit as a Data Engineer and help us drive our data-driven initiatives forward. As a SQL Data Engineer, you will play a crucial role in designing, building, and maintaining databases and data pipelines that ensure data quality, accuracy, and availability.
To be considered, you should have:
- A degree in Statistics, Econometrics, Mathematics, or a related field
- A Bachelor's degree in Computer Science, Information Systems, or a related field
- 3 to 5 years of experience in a similar role
In addition to your technical expertise, you should bring:
- Strong engineering skills
- Experience in designing and implementing database systems, including data warehousing, data marts, and data pipelines
- Knowledge of data extraction, transformation, and loading (ETL) processes
- Ability to implement data governance and security measures
- Excellent collaboration and communication skills to work effectively with cross-functional teams
In this role, you will be responsible for:
- Maintaining high-quality data that is accurate, up-to-date, and meets business requirements
- Ensuring data is available and accessible to authorized users in a timely and efficient manner
- Implementing effective data integration and processing processes to support business initiatives
- Ensuring data is managed and protected according to organizational policies and regulations
- Collaborating effectively with cross-functional teams and communicating technical information to non-technical stakeholders
Join Core Group and take advantage of this exciting opportunity:
- Be part of a company experiencing rapid growth
- Take ownership of meaningful work with measurable results
- Enjoy a work-life balance with flexible hybrid, remote, and in-office options
- Benefit from competitive compensation and company-backed medical aid and pension plans
- Receive visionary leadership and mentorship
- Invest in your future with generous study leave and continuous learning opportunities
- Surround yourself with a friendly, collaborative team of top-notch individuals
- Unlimited, barista-made coffee and hot beverages at HQ to fuel your creativity!
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ABOUT THE ROLE:
As a Graphic Designer at Core group, you will be responsible for creating and developing content, graphics, layouts, and marketing materials for various functions within the company, with a specific focus on iStore Business, iStore Pre-Owned, and iStore SME. Your primary objective will be to ensure that all creative work aligns with the correct brand tone and upholds the highest quality standards. You will play a crucial role in supporting marketing teams in delivering effective campaigns and messages to the target audience.
Key Responsibilities:
- Fuel Creativity: Ignite your imagination to design captivating content, graphics, and marketing materials for iStore Business, iStore Pre-Owned, and iStore SME, while upholding our brand's unique tone and quality standards.
- Master Time-Bending: Skillfully manage deadlines, ensuring all creative work is delivered on time, while collaborating seamlessly with the team to optimize productivity and innovate new ways of working.
- Precision Perfected: Craft accurate and powerful marketing materials, communicating flawlessly with stakeholders to deliver briefs that resonate with our audience, capturing the essence of our promotions, pricing, and brand visuals.
- Innovate Across Mediums: Bring your artistic flair to life across multiple channels - Web, Digital, Social, Print, and more. Collaborate with marketing leads to transform concepts into captivating campaigns, working with external partners for impeccable execution.
- Champion of Ideas: Champion creativity as you conceive and develop imaginative concepts for impactful campaigns throughout the year, like NPI, Black Friday & Cyber Monday, and Festive celebrations.
ABOUT YOU:
- Degree or diploma in Graphic Design with 2 years' experience
- Proficiency in design software, such as Figma and Adobe.
- Familiarity with website software, particularly Shopify and Magento, is advantageous.
Key Competencies Required:
- Strong creative, organizational, problem-solving, and time-management skills.
- Demonstrated ability to develop concepts and ideas effectively.
- Tolerance for ambiguity and adaptability to changing project requirements.
- Excellent communication skills to collaborate with teams and stakeholders effectively.
- Attention to detail and a keen eye for aesthetics and visually appealing content.
- Strong discipline and ability to meet deadlines consistently.
go to method of application »
ABOUT THE ROLE:
Create and develop content, graphics, layouts and material required in all marketing functions in tandem with Creative Lead and other stakeholders within the core group of companies, on a number of brands with specific focus on iStore. Constantly ensure the correct brand tone and quality standards are upheld - and evolving these as required by changes and shifts in the field of marketing.
Educational requirements:
- National Level Qualification or higher in graphic design, digital design, film, or a related field.
Experience required:
- Have 3-5years design experience in an in-house creative department or agency type environment - specialising in creative asset creation for Web | Mail | Digital | Social | Display | Print
- Proficient in using Apple products (i.e. Mac)
- Complete portfolio of multimedia design content showcasing skills and experience.
- Proficient in current design and layout software, including but not limited to: Adobe Creative Suite & Figma
- Animation and video editing experience in industry standard packages such as Adobe Premiere and Adobe After Effects
Responsibilities:
- Work in conjunction with internal team and overall business stakeholders to ensure that marketing communication is aligned to the brand tone, guidelines and objectives
- Become familiar with brand/corporate guidelines across our portfolio of clients to ensure all artwork complies.
- Continuously evaluate and ensure all creative work produced is fresh, effective, relevant and market-trend related
- Design and develop collateral for all routes to market including but not limited to: Web | Mail | Digital | Social | Display | Print
- Implement, design and adapt templates and workflows for above collateral
- Align with Creative Lead with regard to direction, messaging and execution of all creative work and campaigns before it is passed back to originator / briefer
- Explore and develop video content opportunities
- Extend knowledge of design trends and best practices through constant research - including new media formats, platforms and executions.
- Drive business growth by interrogating current practices and identifying new ways of working/output within the marketing team
Key Competencies
- Creativity: The ability to come up with original and visually appealing designs that communicate a message effectively.
- Design skills: Knowledge of design principles, typography, colour theory, composition, and layout, as well as the ability to use design software and tools like Adobe Creative Suite.
- Attention to detail: A meticulous eye for detail and accuracy in design work.
- Communication skills: Strong communication and collaboration skills to work effectively with marketing managers and team members.
- Time management: The ability to manage multiple projects and meet deadlines while maintaining quality work.
- Adaptability: The ability to adapt to changes in project requirements, design trends, and technology advancements.
- Problem-solving: The ability to identify and solve design problems, including technical issues and creative challenges.
- Continuous learning: A commitment to staying up-to-date with design trends, software, and technology advancements.
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Purpose of Position:
- Provide top-notch customer support by solving payment, refund, gift card & coupon queries
- Manage e-commerce order & delivery inquiries with ease
- Ensure smooth operational administration
What we offer:
Join a thriving organisation where your career can soar! Our dynamic company offers endless growth opportunities for eCommerce Customer Service agents. Be part of a diverse, driven team and gain valuable business insights through our comprehensive one-year leadership program. Experience a fun, challenging work environment that will stimulate your growth and offer fulfilling rewards. Don't miss out on this unique chance to step up your career.
What can you bring?
- Grade 12 and 5+ years of experience in e-commerce and digital marketing
- Bachelor's degree in digital marketing or business science preferred
- Proven customer focus and experience approach In-depth knowledge of products and ecosystem
- Strong process skills, e-commerce operating systems knowledge and understanding of warehousing and logistics operations
- Basic digital marketing skills a plus!
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Job Purpose
Join us as an iStore Admin Operations Manager, where you'll be the captain of our dynamic team, steering them to success while ensuring every customer enjoys a truly exceptional experience.
Your Key Responsibilities:
- Lead and Inspire: Motivate and guide your teams to greatness, fostering a culture of excellence and collaboration.
- Efficient Back-of-House Operations: Ensure our behind-the-scenes operations run like a well-oiled machine, reducing risks to our business by upholding iStore policies, processes, and SOPs.
- Continuous Improvement: Innovate and optimize our systems and processes, keeping us at the cutting edge of the industry.
The Qualifications and Experience Requred:
- Completed Matric (Tertiary Qualification is a plus)
- 5+ years of team leadership in a complex, high-turnover environment
- 5 + Years Retail Operations Experience
- Matrix management skills to foster cooperation across business functions
- Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking
- Proven track record of delivering exceptional customer experiences
- Demonstrated ability to drive store targets and achieve outstanding results
go to method of application »
Job Purpose
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Main Responsibilities & What You Bring:
In this role, you'll lead and oversee a third-party team across all facets of the supply chain, including order placement, customs clearance, delivery coordination, supplier management, and reporting
The ideal candidate will have:
- In-Depth Knowledge of Trade Terms: Mastery of trade terms such as FOB, FCB, EXW, FAS, DAP, DAT, CIF.
- Advanced Excel Proficiency: Excel is your playground for data analysis and reporting.
- Supply Chain/Logistics Degree: You hold a degree related to Supply Chain or Logistics.
- 7-10+ Years of Supply Chain Experience: Proven track record in navigating complex supply chain environments.
- Strategic & Operational Expertise: Ability to think both strategically and operationally.
- Management Experience: Prior experience in managing teams.
- African Market Knowledge (Advantageous): Understanding the African market is a plus.
- Thrives in a Fast-Paced, Collaborative Environment: You excel under pressure and enjoy teamwork.
- Operational Excellence: Your attention to detail ensures flawless execution.
- Passion for Technology and Supply Chain: You are enthusiastic about the intersection of technology and supply chain.
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Job Purpose
We want you on our team! As part of TechMarkit, you'll not only be selling products; you'll be creating unforgettable experiences for every customer who walks through our doors.
We're not just looking for someone to fill a role; we're searching for a passionate individual eager to grow with us. Whether you're a seasoned sales pro or a tech enthusiast looking to take flight, we'll provide you with all the training and support to make your mark.
What you need to apply:
- Minimum of a Matric certificate, with a min of a diploma pass level
- Some sales experience, preferably in retail
go to method of application »
Our Assistant Manager is responsible to provide inspirational leadership to the TechMarkit store team and ensure that the store achieves or exceeds unit, financial and developmental targets in the iStore.
Overall responsibility and accountability for the customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.
You need to have:
- Matric and tertiary Qualification preferable
- 3+ Years managing sales teams
- Retail operations experience and knowledge
- Leadership experience
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Customer Focus
- Situational Awareness
- Organisation and Planning
- Effective Communication
go to method of application »
As the TechMarkit - Store Manager you would be responsible and accountable for the Store and all its workings.
You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience. You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
Your store would need to be synonymous with anything Mac in the customers eyes.
You need to have:
- A Completed Matric (Tertiary Qualification would be advantageous)
- 5+ years leading large teams in a complex and high turnover environment
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Understanding corporate strategic direction and targets
- Proven track record of excellent customer experience
- Experience in compiling report on store performance.
- Proven track record of driving Store targets and results
- Retail operations experience and knowledge
go to method of application »
Job Purpose
You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
Please apply today!
Method of Application
Use the link(s) below to apply on company website.
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