Current Vacancies at Pick n Pay Stores Limited

Job Description

• 1 year experience in managerial position. (or previous reliever experience for a minimum of 6 months)
• Grade: 12 (NQF Level 4) or equivalent.
• Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
• Willingness to work irregular hours, including evenings and weekends and stock takes after hours
• Willingness to be moved from store to store if and when need be
• Willingness and ability to undertake physical hands-on tasks
• Complete an assessment

Competencies

• An absolute passion for the product
• Good interpersonal & communication skills
• Conscientious, attentive to detail, accurate
• Good staff management and development skills
• Sense of urgency, enthusiasm and high energy level
• Assertiveness
• Customer centric approach
• Ability to work under pressure
• Motivation, self confidence and the use of initiative
• Team player who is results driven.

Key Responsibilities

Customer Journey:

• Customer centric approach
• Ensuring customer service standards are rigorously applied
• Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.

People Management: (Assist Store Manager with functions)

• Manage all people related aspects on an ongoing bases for staff.
• Able to deal with employee shortcomings if/when needed.
• Assist with recruitment on a store level according to company policy and procedures.
• Assist with Identify training and Development initiatives for employees.
• Assist with performance management – focus on talent management and succession planning.
• Able to lead and manage a team of employees.
• Assist with identify training initiatives and develop staff accordingly.

Daily Operations/Stock Management/Risk Management:

• Opening and locking of store in accordance with the company security procedures
• Conducting start & end of day reporting and procedures
• Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
• Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
• Monitoring quality and controlling soilage of merchandise and taking appropriate action
• Controlling shrinkage
• Ensure that OHS standards are adhered to at all times

Sales/Promotions:

• Promoting sales to achieve budgets and monitoring sales, turnover and participation.
• Conducting promotions
• Implementation of markdowns and RTC’s

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Job Description

• Grade: 12 (NQF Level 4) or equivalent.
• 2 years experience as an assistant manager/Related
• Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
• Willingness to work irregular hours, including evenings and weekends and stock takes after hours
• Willingness to be moved from store to store if and when need be
• Willingness and ability to undertake physical hands-on tasks
• Complete an assessment

Competencies:

• An absolute passion for the product
• Good interpersonal & communication skills
• Conscientious, attentive to detail, accurate
• Good staff management and development skills
• Sense of urgency, enthusiasm and high energy level
• Assertiveness
• Customer centric approach
• Ability to work under pressure
• Motivation, self confidence and the use of initiative
• Team player who is results driven.

Customer Journey:

• Customer centric approach
• Ensuring customer service standards are rigorously applied
• Attending to all customer service requests, advertising on product and services.
• Ensure that VM standards are adhered to and execution of all plans and promotions.

People Management:

• (Assist Store Manager with functions)
• Manage all people related aspects on an ongoing bases for staff.
• Able to deal with employee shortcomings if/when needed.
• Assist with recruitment on a store level according to company policy and procedures.
• Assist with Identify training and Development initiatives for employees.
• Assist with performance management – focus on talent management and succession planning.
• Able to lead and manage a team of employees.
• Assist with identify training initiatives and develop staff accordingly.

Daily Operations/Stock Management/Risk Management:

• Opening and locking of store in accordance with the company security procedures
• Conducting start & end of day reporting and procedures
• Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
• Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
• Monitoring quality and controlling soilage of merchandise and taking appropriate action
• Controlling shrinkage
• Ensure that OHS standards are adhered to at all times

Sales/Promotions:

• Promoting sales to achieve budgets and monitoring sales, turnover and participation.
• Conducting promotions
• Implementation of markdowns and RTC’s

go to method of application »

Job Description

• 1 year experience in managerial position. (or previous reliever experience for a minimum of 6 months)
• Grade: 12 (NQF Level 4) or equivalent.
• Computer literate – MS Outlook, Excel, Word. MS Teams/Zoom.
• Willingness to work irregular hours, including evenings and weekends and stock takes after hours
• Willingness to be moved from store to store if and when need be
• Willingness and ability to undertake physical hands-on tasks
• Complete an assessment

Competencies

• An absolute passion for the product
• Good interpersonal & communication skills
• Conscientious, attentive to detail, accurate
• Good staff management and development skills
• Sense of urgency, enthusiasm and high energy level
• Assertiveness
• Customer centric approach
• Ability to work under pressure
• Motivation, self confidence and the use of initiative
• Team player who is results driven.

Key Responsibilities

Customer Journey:

• Customer centric approach
• Ensuring customer service standards are rigorously applied
• Attending to all customer service requests, advertising on product and services. Ensure that VM standards are adhered to and execution of all plans and promotions.
•  
• People Management: (Assist Store Manager with functions)
• Manage all people related aspects on an ongoing bases for staff.
• Able to deal with employee shortcomings if/when needed.
• Assist with recruitment on a store level according to company policy and procedures.
• Assist with Identify training and Development initiatives for employees.
• Assist with performance management – focus on talent management and succession planning.
• Able to lead and manage a team of employees.
• Assist with identify training initiatives and develop staff accordingly.

Daily Operations/Stock Management/Risk Management:

• Opening and locking of store in accordance with the company security procedures
• Conducting start & end of day reporting and procedures
• Conducting administration (staff scheduling & leave, invoices, pricing, costs, floats & banking, expense control, reconciliations, CDC and head office instructions etc) per company standards and procedures
• Ensuring merchandise is offloaded, captured, packed, merchandised & displayed per company policy
• Monitoring quality and controlling soilage of merchandise and taking appropriate action
• Controlling shrinkage
• Ensure that OHS standards are adhered to at all times

Sales/Promotions:

• Promoting sales to achieve budgets and monitoring sales, turnover and participation.
• Conducting promotions
• Implementation of markdowns and RTC’s

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Minimum requirements

• Finance related degree
• Minimum 2 years experience
• SAP R3/EWM or other SAP WMS experience will be an advantage
• Driver’s license
• MS Office experience
• Preferable experience in distribution centre operations

Competencies

• Self motivated
• Organised
• Analytical skills
• Leadership skills - Can consistently lead teams in following process
• Problem solving skills
• Communication Skills
• Report writing skills

Key responsibilities

• Ensure detailed investigations are performed to determine root causes:
• Store level
• Transport level
• DC operations level
• Supplier level
• Ensure monthly store training is conducted with all high claiming stores
• Conduscting store visits and delivery audits
• Ensure/ maintain claims KPI’s
• Ensure claims are investigated and processed within 72 hours
• Publish and analyse claims reporting data
• Publish and report on high-claiming stores claims data
• Audit and investigate high-value claims and follow up on feedback to close these claims

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Job Description

• Grade 12 (matric)/N3 equivalent/Clothing degree
• 5 - 8 years experience as an Area Manager - ideally within the Clothing retail sector
• Knowledge of merchandising principles and fashion
• Strong leadership and team building skills
• Must be computer literate
• SAP knowledge is an added advantage – run/analyze and interpret reports.

Competencies

• Customer-centric
• Strategic, innovative, and autonomous approach to problem solving
• Strong retail business acumen and trader mentality
• Strong and effective negotiation skills
• Decision-making skills
• Numerical, analytical and interpretive ability
• Computer literacy
• Assertive and able to communicate effectively
• High attention to detail
• Align with Pick N Pay values
• Networking and relationship-building skills
• Self-motivated and own development-driven mi
• Lead and support a team of managers and Crew in the Flagship store.
• Implement strategies to drive business performance to achieve targets
• Ensure operational efficiency and adherence to company policies
• Analyze performance metrics and create actionable plans for improvement
• Recruiting and managing staff
• Managing stocktake planning and process
• Managing of disciplinary action and ER cases
• Ensuring Admin, Trade and people checks are in line with business standards
• Foster a positive and productive work environment
• Ensure Visual merchandise standards are adhered to in the store.
• Monitors staff appearance
• Monitors backup areas
• Monitors new lines available and merchandise according to dispatch guidelines
• Monitor total range display
• Monitors store/department housekeeping standards
• Monitors customer service standards adhered to
• Identifies staff training needs and coaches Crew
• Communicates expected standards and processes to the Manager/Crew
• Provides on-the-job knowledge skills and expertise to Managers/ Crew/Supervisors
• Approves store Kronos schedules
• Monitors store overtime costs
• Ensures promotion and display standards are adhered to
• Ensures general maintenance standards are adhered to –authorises any necessary

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Minimum requirements

• Preferably relevant university Degree
• 3+ years retail Buying and Category Management experience essential (Fruit will be an added advantage)
• Proven and consistent success on financial KPI’s
• Extensive commercial knowledge
• In-depth knowledge of store operations combined with category knowledge and in store execution
• SAP knowledge is an added advantage

Competencies

• Sound knowledge of buying fundamentals and in depth knowledge of product costings
• Ability to understand building of recipes and factoring in various relatable costs, from raw material to packaging
• Ability to understand and analyse complex detailed information to identify the source of the issues and recommend solutions to enhance the category performance
• Have the understanding of all Commercial levers in Foods retail
• Commercial and Financial Acumen
• Judgement and Decision Making
• Networking and Relationship Building
•  Excellent Communications skills (Verbal and Written)
• Sound Negotiation and Influencing skills
• Good Presentation skills

Key responsibilities

• Understand negotiating position, key drivers, and desired outcomes; develop and present factual, rational, and compelling arguments to build support and gain commitment from other parties; understand when to engage in counter-negotiations to reach win-win outcomes
• Anticipate negotiating roadblocks and objections, ensuring any contractual agreements entered into are structured according to the regulatory controls in place
• Develop and recommend business strategies that target category-specific growth
• Evaluate merchandising plans and their business impact; make recommendations for modifying plans based on findings 
• Identify and recommend process improvements that target performance, quality, work efficiency / cost reduction
• Maintain a solid working knowledge of assigned category, industry, and market; use knowledge of industry practices, business trends, distribution methods, and the competitive environment to develop buying plans
• Implement and execute tactical buying plans, ensuring alignment with category-specific growth strategies, as well as Pick n Pay’s overall business strategy
• Integrate with Store Operations and Store teams to drive the implementation of the category plan
• Communicate regularly with suppliers to mutually share financial and other performance criteria; use metrics to identify performance gaps and hold suppliers accountable for achieving financial and other mutually agreed upon goals; develop and implement contingency plans to close performance gaps
• Demonstrate confidence and expertise when interacting with suppliers whilst reinforcing the importance of Pick n Pay’s values, buying strategies and corporate initiatives
•  Implement and execute Private Brand category strategy, ensuring alignment with category-specific growth strategies, as well as PnP’s overall business strategy
• Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance of the category

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Job Description

• Manages all aspects of hygiene and safety within the Bakery Department. Manages production process and stock inorder to maximise gross margins and profits. Ensures that operating standards are maintained

Qualification

• Preferably NQF 3 Bakery qualification
• Experience as a Baker / Bakery Supervisor.
• Minimum of 3 years Baker experience
• The incumbent may also be expected to perform other duties as assigned from time to time.
• This position will require transferability between stores.

Competencies

• Monitor and develop other’s performance. Acknowledges good performance, confronts and corrects poor performance
• Solves new/unfamiliar problems by generating workable solutions
• Ability to identify/prioritise urgent matters and attend to them immediately
• Willing to be flexible and multi-skilled
• Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that services and products are provided to customers in the above manner by all bakery staff
• Plan and co-ordinate daily, weekly and monthly production of all Bakery products according to company specifications
• Order and manage stock effectively
• Follow up and control expenses according to laid down standards
• Ensure that all admin procedures are complied with and completed on time (including scheduling of staff, leave requests, pricing, costs etc.)
• Conduct regular quality checks
• Prevent wastage/shrinkage/damages
• Ensure that all administration is completed accurately and timeously
• Analyse, maintain and update relevant information/documentation, take required action when necessary
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services.
• Analyse profitability of department, make recommendations or take required actions
• Manage employees to ensure standards are maintained by competent, motivated employees

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Job Description

• Correctly receives all deliveries to stores, and despatch of returns to vendors. Minimises shrinkage risk on receiving doors.
• Responsible for disposal of stock in terms of company policy and all Admin functions relating to receiving procedures - including those linked to receiving such as Visitors/merchandisers entry control etc.

Minimum requirements

• Matric Grade 12
• 2 - 3 years Receiving supervisor experience required
• Read and interpret reports
• Achieving results through others
• Able and willing to work long/flexible retail hours
• Able to work in a physically demanding and pressurised eviroment
• Willing to work in Weather conditions – required to receive goods in open areas under all weather conditions

Competencies

• Proven high level of confidentiality
• Be able to solve unfamiliar problems by generating workable solutions
• Reliable and trustworthy
• Completes tasks fully to high standards of quality in a precise and accurate manner
• Ability to identify/prioritise urgent matters and attend to them immediately
• Works according to rules and regulations
• Focuses on completeness and accuracy of the task. The ability to constantly identify discrepancies, inconsistencies and mistakes
• Co-operates and participates with others to achieve goals.  Plays an active role as a member whilst supporting other team members.  Actively promotes the company  image through teamwork
• Listens carefully and responds appropriately.  Talks in a clear and understandable manner.  Keeps to the subject at hand.  Maintains eye contact
• Asserts influence confidently, firmly and fairly. Overcomes opposition to unpopular decisions. Challenges opinions held by other
• Customer Orientation
• Adhere to standards, procedures and policies
• Communication skills – clearly conveying message and actively listening
• Business mindedness
• Plan, organize and follow up on activities and plans
• Good personal communications skills

Key responsibilities

• Receive and return goods systematically and accurately according to laid down company policies and procedures
• Conduct quality checks
• Ensure that the cold chain is maintained
• Ensure that hygiene, housekeeping and safe working standards are maintained
• Ensure that security procedures are adhered to
• Assist with relieve security procedures at the back door
• Prevent wastage/shrinkage/damages
• Complete all relevant administration/documentation
• Operate equipment according to laid down standards
• Communicate effectively with employees, management, customers and suppliers

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Job Description

• Matric / Grade 12 (attach certified copy to application)
• 2- 3 years retail experience an added advantage
• Sound Numeracy skills and knowledge of retail industry
• Must be flexible and willing to be transferred between stores
• Must have a valid South African ID (attach copy to application)
• Must have a valid Driver’s license code 08 (attach certified copy of license)

Competencies:

• Management skills - Monitor and develop other’s performance. Acknowledges good performance, confronts and corrects poor performance
• Problem Solving skills - Solves new/unfamiliar problems by generating workable solutions
• Time Management - Ability to identify/prioritise urgent matters and attend to them immediately
• Leadership Skills - Ability to influence confidently, firmly and fairly
• Attention to detail
• Team Player - Building relationships and promote teamwork
• Communication Skills - Be able to communicate effectively at all levels
• Results orientated
• Ensure that hygiene, housekeeping and safe working standards are maintained (floor and back-up)
• Ensure that security procedures are adhered to
• Ensure that merchandise/display standards are adhered to
• Conduct regular quality checks, ensure that stock is rotated. Damaged/expired stock is removed.
• Prevent wastage/shrinkage/damages
• Check correct pricing e.g. labels
• Ensure that all administration is completed accurately and timeously
• Analyse, maintain and update relevant information/documentation, take required action when necessary 
• Approach and advise customers on the product, listen to customers’ requests, provide the required product or services
• Monitor budgets and take required action
• Analyse profitability of department, make recommendations or take required actions
• Optimize stock levels e.g. always in stock, never overstocked through effective ordering
• Manage employees to ensure standards are maintained by competent, motivated employees

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Job Description

• Ensure the safety and security of all staff and customers while ensuring all procedures and policies are adhered to

Qualification

• Grade 12 / Matric
• Must have a security qualification with a minimum of 2 years Retail Industry experience
• Must be registered with SIRA/SOB and grade C registration
• Must have own reliable transport
• Able to work flexible hours/shifts 
• Must be contactable at all times

Competencies:

• Efficiency - Complete tasks in an accurate and precise manner 
• Assertive - Being assertive in exerting influence confidently, firmly and fairly 
• Governance
• Even tempered of character, remaining calm and levelheaded while dealing with difficult / stressful situations 
• Leadership Skills

Key Responsibilities:

• Interact with customers / employees in a courteous manner while applying security policies and procedures and offering an efficient security service 
• Must be able to evaluate security systems and procedures and make recommendations for improvement where necessary 
• Must be able to liaise with senior management as well as outside security organizations and the SAP services 
• Perform all security duties according to company policies and procedures  
• Follow correct emergency procedures 
• Ensure that security procedures are adhered to by employees and customers 
• Identify possible security risks, take appropriate action and inform relevant people 
• Safeguard company assets 
• Be consistently alert / vigilant / aware of what is going on by scanning for areas that need attention and by taking the required corrective action 
• Handling challenging customers, standing for long hours and routine work 
• Must be able to assist with alarm call outs if necessary

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Job Description

• To optimize the performance of Deli departments by ensuring that the in-store execution is according to the commercial strategy, guidelines and standards in regions. Monitor, regulate and assist Corporate Stores to adhere to best practices.
• The incumbent needs to drive production planning and margin analysis in addition to developing and implementing action plans to achieve the budgets.

Minimum requirements

• Matric Grade 12; Retail Management Diploma (advantageous)
• Minimum of 5 years experience in Deli Management
• Indept knowledge of Deli in store process and procedures
• Excellent understanding of Deli instore operations
• Valid SA ID
• Valid Drivers License

Competencies

• Communication and influencing skills
• Business Insight
• Business Acumen
• High levels of energy
• Influencing and Negotiation
• Ability to work under pressure
• Understand key drivers, desired outcomes and Deli Standards
• Regular communication with region, store and instore Fresh management
• Identify and implement contingency plans to close performance gaps
• Maintain a solid working knowledge of assigned business area industry and market knowledge and trends.
• Uses knowledge of industry practices, business area, business trends, trade patterns and the competitive environment to develop trading and production plans
• Develop and recommend business strategies that target growth produce
• Make specific recommendations for development on company initiatives
• Develop and implement action plans to enable the attainment of financial goals, leveraging knowledge of factors and trends that are likely to impact financial performance
• Monitor budgets, production planning and take action to align sales
• Train and develop Fresh managers
• Assist stores with weekly stock takes and compile store reports
• Conduct regular quality checks and audits
• Ensure that  display and quality standards are adhered to
• Ensure optimal range availability at all times
• Ensure back and front stock rotation is done daily to minimize shrink

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Job Description

• To optimize the performance of Liquor by ensuring that the in-store execution is according to the commercial strategy, guidelines and standards in regions. Monitor, regulate and assist Corporate Stores to adhere to best practices.

Minimum requirements

• Matric Grade 12
• Retail Management Diploma (advantageous)
• Minimum of 5 years experience in Liquor Management
• In-depth knowledge of Store operations process and procedures
• Excellent understanding of fresh operations in retail
• Valid SA ID
• Valid Driver's License

Competencies

• Communication and influencing skills
• Business Insight
• Business Acumen
• High levels of energy
• Influencing and Negotiation
• Ability to work under pressure

Key responsibilities

• Guide Corporate Store in the execution of SOP’s
• Implement the commercial strategy within the Corporate Stores to maintain Brand integrity
• Provide critical insights into specific market opportunities
• Identify and recommend the removal of Non selling products within the network and at site level
• Ensure optimal range availability at all times
• Ensure back and front stock rotation is done daily to minimize shrink
• Guide the Corporate Store and the regional specialist on budgeted turnover.
• Monitor the financial performance of Liquor departments and address any deviations. Utilizing specialized knowledge of area, provides input into manning hours.
• Procure stock and promotions daily and weekly to ensure that Corporate Stores get best prices and are aware of price trends.
• Communicate weekly negotiated price list to the network.
• Define the layout and range requirements for stores and make recommendations.
• Sign off plans for new and revamp stores.
• Ensure that the store is ready for the launch and monitor the progress.
• Identify new products and make recommendations.
• Select ranging for prescribed demographic.
• Ensure correct administration procedures are followed in order to sell the product.
• Identify and analyze customer needs related to Liquor and put plans in place to meet customer needs.
• Train all relevant staff and SOP implementation.
• Continual engagement with Commercial team.
• Develop and maintain relationships with suppliers; demonstrates confidence and expertise when interacting with suppliers. 
• Work with suppliers according to company values; makes non-purchasing commitments to suppliers based on business goals and follows through on these commitments.

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Job Description

• To optimize the performance of Produce by ensuring that the in-store execution is according to the commercial strategy, guidelines and standards in the KZN region. Monitor, regulate and assist Corporate Stores to adhere to best practices.
• The Co-ordinator will guide and support store teams to maximum sales and promotions while driving activities that improve the customer offering and instore experience. The incumbent needs to drive production planning and margin analysis in addition to developing and implementing action plans to achieve the budgets

Minimum requirements

• Matric Grade 12
• Minimum of 5 years experience in Fresh Management
• In-depth knowledge of Store operations process and procedures
• Excellent understanding of fresh operations in retail
• Retail Management Diploma (advantageous)
• Valid SA ID
• Valid Driver's License

Competencies

• Communication and influencing skills
• Business Insight
• Business Acumen
• High levels of energy
• Influencing and Negotiation
• Ability to work under pressure

Key responsibilities

• Guide Corporate Stores in the execution of SOP’s
• Implement the commercial strategy within the Corporate Stores to maintain Brand integrity
• Provide critical insights into specific market opportunities
• Identify and recommend the removal of Non selling products within the network and at site level
• Ensure optimal range availability at all times
• Ensure back and front stock rotation is done daily to minimize shrink
• Guide the Corporate Store and the regional specialist on budgeted turnover.
• Monitor the financial performance of Produce departments and address any deviations. Utilizing specialized knowledge of area, provides input into manning hours.
• Procure stock and promotions daily and weekly to ensure that Corporate Stores get best prices and are aware of price trends.
• Communicate weekly negotiated price list to the network.
• Define the layout and range requirements for stores and make recommendations.
• Sign off plans for new and revamp stores.
• Ensure that the store is ready for the launch and monitor the progress.
• Identify new products and make recommendations.
• Select ranging for prescribed demographic.
• Ensure correct administration procedures are followed in order to sell the product.
• Identify and analyze customer needs related to Produce and put plans in place to meet customer needs.
• Train all relevant staff and SOP implementation.
• Continual engagement with Commercial team.
• Develop and maintain relationships with suppliers; demonstrates confidence and expertise when interacting with suppliers. 
• Monitor budgets, production planning and take action to align sales
• Assist stores with weekly stock takes and compile store reports
• Conduct regular quality checks and audits
• Ensure that display and quality standards are adhered to

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Job Description

• Provide general corporate law advise to the Supermarket Retail business unit

Minimum requirements

• LLB Degree
• Admission as an attorney of the High Court
• A tertiary business/commercial qualification (advantageous)
• 10+ years post admission experience in a corporate and commercial environment
• Franchise experience with a well-known franchise brand is essential and non-negotiable
• Strong drafting (contractual and opinion writing)

Competencies

• Good leadership qualities.
• Highly organised
• Excellent attention to detail
• Strong decision making and problem-solving skills.
• High level of confidentiality
• Strong interpersonal skills.
• Excellent oral and written communication skills
• Strong negotiation skills
• Strong analytical and research skills
• People skills – able to positive interact with Franchisees, Corporate colleagues and legal associates effectively
• Computer literate (Office Suite)
• Research skills (internet and other legal resources)
• Multi-tasking skills
• Self-motivated.
• Ability to work well under pressure and stick to tight deadlines
• Ability to work on own and within a team.
• Working knowledge of legal systems of all countries in which the company operates – Common law countries (Zambia, eSwatini, Lesotho, Botswana, Namibia and Nigeria)

Key responsibilities

• Lead the Franchise Legal team and take overall responsibility for the provision of strategic legal advisory services for the Franchise division.
• Provide general corporate advise to the Franchise business unit.
• Draft and manage legal documents for all Franchisees, which include: franchise agreement, notarial bond, guarantee, and acknowledgment of debts.
• Manage the sale and/or conversion of franchise stores to Pick n Pay corporate stores (and vice versa), including Competition Commission approvals.
• Manage litigation relating to Franchisees (with oversight from Group legal), including the perfection of stores.
• Manage and oversee the Company’s contracts - Franchise Legal Document Repository.
• Collaborate with stakeholders to educate on regulatory compliance and to continuously promote a culture of ethics and compliance.
• Work with the Franchise business unit to develop Training Programmes for Franchisees.

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Job Description

• The Hypermarkets are looking for an experienced Admin Assistant.
• The Admin Assistant in the Senior Buyer's office plays a vital role in supporting the buying and procurement processes within a retail environment.
• This position involves managing day-to-day administrative tasks, coordinating communication between suppliers and internal departments, and assisting the Senior Buyers in maintaining efficient and organized operations.
• The ideal candidate will possess strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced retail setting.

Qualification

• Diploma / Degree in business related studies
• 3 years retail experience
• 1 year in retail buying working knowledge
• Previous experience in buying office will be advantageous
• Valid Driver’s License
• Excellent computer skills i.e. Excel and SAP

Competencies:

• Excellent communication skills
• Methodical/Structure work ethic plan
• Organise and follow up on activities and plan
• Attention to detail
• Detail Orientation
• Numerical Reasoning
• Independence
• Adaptive to changing business environment
• Adhere to standards and policies
• Customer orientation
• Relationship between good stock control and sales

Key Responsibilities:

• Reports - Collate and pull adhoc statistical report and exception reports on request.
• Administrative Support -Provide general administrative support to the Senior Buyers, including managing schedules, organizing meetings, and preparing reports and presentations.
• Operational Vendor Management - Serve as a point of contact between the Senior Buyer, suppliers, and internal departments, ensuring clear and timely communication regarding orders, deliveries, and any issues that arise.
• Document Management - Organize and maintain all necessary documentation, such as contracts, invoices, and product specifications, ensuring they are readily accessible for the Senior Buyer.
• Vendor Relations - Support the Senior Buyer in maintaining relationships with vendors, including coordinating meetings, handling inquiries, and managing correspondence.
• Expense Reporting - Assist in the preparation and submission of expense reports for the Senior Buyer and maintain accurate records of all financial transactions.
• Project Assistance - Support the Senior Buyers in special projects, including product launches, seasonal campaigns, and inventory audits. Prepare presentations buyer presentations for meeting and projects.
• Maintain accurate promotional tracking. Load promotional deals into tracker, assist with briefing and co ordinate changes accordingly.
• Promotion and Marketing responsibilities include managing - Deal Banks, RMS, Adnote, Face of trade, Minutes/contact report and Vendor listing and management.

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Job Description

• Provide exceptional Customer Service and uphold the company values with the community.

Qualification

• Matric
• 12-18 months face-to-face customer service experience
• Driver's License

Competencies Self-driven  

• Basic computer literate (MS Office) 
• High energy levels 
• High attention to detail 
• Ability to think on your feet when resolving problems 
• Customer service centric 
• Sense of urgency 
•  Professional 
• Analytical skills 
• Good communication skills 
• Good intrapersonal skills 
• Customer service ethos 
• Gain understanding on the process of handling customer complaints via different mediums 
•  Understand the SOP governing the public liability process 
• Basic knowledge on food safety procedures 
• In-depth knowledge on the roles of the CSM and the community ​

Customer Service  

• Informal and formal feedback 
• Customer Complain Chart 

Store Standards 

• SOPs 

Communication 

• Informal and formal feedback 

Training 

• Customer Complaints Chart 
• Store Audits 

Social Responsibility

• Informal and formal feedback 
• Local Newspaper 

Administration 

• Informal and formal feedback 

Ad-hoc Projects 

• Project Plans 
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

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Job Description

• Provide exceptional Customer Service and uphold the company values with the community.

Qualification

• Matric
• 12-18 months face-to-face customer service experience
• Driver's License

Competencies Self-driven  

• Basic computer literate (MS Office) 
• High energy levels 
• High attention to detail 
• Ability to think on your feet when resolving problems 
• Customer service centric 
• Sense of urgency 
•  Professional 
• Analytical skills 
• Good communication skills 
• Good intrapersonal skills 
• Customer service ethos 
• Gain understanding on the process of handling customer complaints via different mediums 
•  Understand the SOP governing the public liability process 
• Basic knowledge on food safety procedures 
• In-depth knowledge on the roles of the CSM and the community ​

Customer Service  

• Informal and formal feedback 
• Customer Complain Chart 

Store Standards 

• SOPs 

Communication 

• Informal and formal feedback 

Training 

• Customer Complaints Chart 
• Store Audits 

Social Responsibility

• Informal and formal feedback 
• Local Newspaper 

Administration 

• Informal and formal feedback 

Ad-hoc Projects 

• Project Plans 
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

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Job Description

• Provide exceptional Customer Service and uphold the company values with the community.

Qualification

• Matric
• 12-18 months face-to-face customer service experience
• Driver's License

Competencies Self-driven  

• Basic computer literate (MS Office) 
• High energy levels 
• High attention to detail 
• Ability to think on your feet when resolving problems 
• Customer service centric 
• Sense of urgency 
•  Professional 
• Analytical skills 
• Good communication skills 
• Good intrapersonal skills 
• Customer service ethos 
• Gain understanding on the process of handling customer complaints via different mediums 
•  Understand the SOP governing the public liability process 
• Basic knowledge on food safety procedures 
• In-depth knowledge on the roles of the CSM and the community ​

Customer Service  

• Informal and formal feedback 
• Customer Complain Chart 

Store Standards 

• SOPs 

Communication 

• Informal and formal feedback 

Training 

• Customer Complaints Chart 
• Store Audits 

Social Responsibility

• Informal and formal feedback 
• Local Newspaper 

Administration 

• Informal and formal feedback 

Ad-hoc Projects 

• Project Plans 
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.

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Job Description

• To assist the Butchery Manager in preparing products, meat cutting and manufacturing in accordance with the specifications, as well as assisting in all admin functions and staff supervision

Qualification

• Minimum of 3 years butchery experience  
• Ability to cut, pack, manufacture and merchandise all butchery products 
• Ability to operate all the butchery equipment 
• Ability to offer friendly customer service 
• Passion and have product knowledge for butchery products 
• Good intrapersonal skills 
• High energy levels 
• Excellent personal hygiene 
• Excellent work environment hygiene standards 
• Ability to grasp new information with speed and ease 
• Learning ability to absorb new information readily 
• Pick ‘n Pay values and culture 
• Customer service ethos 
• Food safety 
• Safe work procedures 
• House rules 
• Butchery equipment 
• Specification manual 
• SOP’s 
• Health and Safety Act 

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Job Description

• Ensure the safety and security of all staff and customers while ensuring all procedures and policies are adhered to

Qualification

• Matric / Grade 12
• Must have a security qualification with a minimum of 2 years Retail Industry experience
• Must be registered with SIRA/SOB and grade C registration
• Must have own reliable transport

Competencies:

• Complete tasks in an accurate and precise manner 
• Being assertive in exerting influence confidently, firmly and fairly 
• Show reliability and commitment to Pick ‘n Pay by following directions, policies and procedures 
• Even tempered of character, remaining calm and level headed while dealing with difficult / stressful situations 
• Must be able to lead by example 
• Able to work flexible hours/shifts 
• Must be contactable at all times

Key Responsibilities:

• Interact with customers / employees in a courteous manner while applying security policies and procedures and offering an efficient security service 
• Must be able to evaluate security systems and procedures and make recommendations for improvement where necessary 
• Must be able to liaise with senior management as well as outside security organizations and the SAP services 
• Perform all security duties according to company policies and procedures  
• Follow correct emergency procedures 
• Ensure that security procedures are adhered to by employees and customers 
• Identify possible security risks, take appropriate action and inform relevant people 
• Safeguard company assets 
• Be consistently alert / vigilant / aware of what is going on by scanning for areas that need attention and by taking the required corrective action 
• Handling challenging customers, standing for long hours and routine work 
• Must be able to assist with alarm call outs if necessary