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Telkom SA SOC Limited is a South African wireline and wireless telecommunications provider, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.
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Core Description
Accountable for the integrated marketing communications plan across all segments, channels, and product portfolios using ATL and BTL assets. Functional Areas:
- Brand & CI
- Media Planning
- Marcomms direct & indirect
- Sponsorships
Job Responsibilities
- Re-enforce Telkom Consumers market position through brand positioning, recognition and affinity
- Define brand positioning, promise and execution through marketing communications
- Ensure brand equity and brand reputation support measures are in place to identify opportunities to drive brand development and performance.
- Develop and manage the Consumer Corporate Identity manual and framework to ensure brand consistency.
- Design and manage the integrated marketing communications plan across all segments, channels and products for ATL and BTL applications
- Align Consumer Segments, Trade Marketing and the Sales channels on the same communication messages and brand focus.
Competencies
- Leveraging Opportunities
- Displaying Creativity
- Communicating Effectively
- Sharing Information
Core Competencies
FUNCTIONAL KNOWLEDGE
- Marketing in the Telecommunications industry; Corporate communication; Stakeholder management; Sponsorships and events; Media planning & execution
ATTITUDES/ LEADERSHIP COMPETENCIES
- Practical; Proactive; Customer Focus; Assertive; Proactive; Integrity; Self Responsibility; Independent; Ethical; Conceptualisation; Decision making; Strategic thinking
- Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches; CPP/ Providing Insights
- Market Leadership: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
- Business Leadership: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
- People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
- Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values Aligned with Telkom Values
Education
- NQF 6: 3 year Diploma/ National Diploma in Marketing/Sales
Experience
- 7 Years relevant experience, of which at least 2 years on management level
Key Stakeholders
- Marketing
- Direct/ Indirect Sales Channels
- Operations and external vendors/ partners.
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Core Description
Accountable for defining and developing the brand and integrated marketing communications plans with the aim of targeting Telkom's key segments through multiple touchpoints using ATL and BTL campaigns. Functional Areas:
- Media Planning & Strategy
- Marketing & Brand Communications
- Sponsorships & Events
- Digital Marketing
- Trade Marketing
- Public Relations
Job Responsibilities
The primary functions of the Executive: Brand & Comms are to:
- Define and reinforce Telkom’s market position through brand positioning and affinity-driving campaigns.
- Design and manage the integrated marketing communications plan across all segments, channels, and products for ATL and BTL using innovative and customer-oriented go-to-market strategies.
- Manage and drive CSB’s marketing efforts across online and offline channels.
- Align marketing communications with go-to-market trade marketing.
- Optimize media channels, media networks and available properties.
- Liaise with HR Heads to develop measures that will drive employee advocacy and position Telkom as an employer of choice.
- Provide oversight on brand framework and architecture design including developing and maintaining a comprehensive set of brand identity tools and guidelines across the Telkom group.
- Define, manage and evolve Telkom’s sponsorship strategy and portfolio to uplift brand equity.
Competencies
- Acting Strategically
- Acting as a Champion for Change
- Creating and Maintaining Networks
- Controlling Costs
Core Competencies
FUNCTIONAL KNOWLEDGE
- Marketing in the Telecommunications or fast-paced service industries; Corporate communication; Stakeholder management; Sponsorships and events
FUNCTIONAL SKILLS
- Brand Development; Media planning & execution; Supplier Management
ATTITUDES/ LEADERSHIP COMPETENCIES
- Thought Leadership: Develop strategies and create ideas and insight for the function.
- Market Leadership: Develop expertise to seize opportunities, influence acquisitions and improve market position.
- Business Leadership: Pursue strategies, goals and actions to drive implementation and achieve targets.
- People Leadership: Empower, influence and direct people to make decisions.
- Personal Leadership: Embrace change and work in a team with an alignment of self-values
Education
Experience
Certifications
- Relevant Certification will be an advantage
Key Stakeholders
- Group Executive Committee
- CSB Executive Committee
- Board Social and Ethics Committee
- Group Communications
- Management Committee (peers across all functional areas of the business)
- Marketing Executives across Telkom Group Business Units
- External agency partners
- External Media and Broadcast Partners
Additional Information
Qualifications and Experience:
- Qualification preferably in marketing and communications.
- A post-graduate qualification would be beneficial.
- Relevant experience in a telecommunications or fast-paced environment, of which at least 3 years on senior management level.
- Demonstrable marketing experience and brand-building experience.
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Core Description
- To plan and engineer the Switching, Access, Transmission, Radio/ Microwave, Data, DC Power, Metro Ethernet or Fibre network within a limited/ defined range to enable our customers to communicate.
Job Responsibilities
OUTPUT 1
SUB-OUTPUTS
- Receive and record application
- Analyse and validate application
- Liaise with relevant parties
- Initiate planning process
- Feedback information
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 2
- Conducted Feasibility Study
SUB-OUTPUTS
- Gather information
- Analyse information
- Perform preliminary planning
- Conduct site/ field survey
- Determine infrastructure requirements
- Compile feasibility report
- Provide feedback
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 3
- Compiled Engineering Specification
SUB-OUTPUTS
- Submit requests to other related parties
- Perform detailed dimensioning
- Compile work instruction/ statement of work
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 4
- Compiled "Bill Of Quantities"
SUB-OUTPUTS
- Compile material list (e.g. cat & non-cat)
- Compile equipment spec (DI)
- Compile labour requirements
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 5
- Compiled Detailed Estimate
SUB-OUTPUTS
- Capture detailed estimate (e.g. Projestim)
- Initiate CPA creation
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 6
- Compiled Engineering Executable File
SUB-OUTPUTS
- Obtain all relevant documentation (e.g. WAP, wayleaves, install work
- instruction)
- Compile project summary sheet
- Complete ticksheet and verify
- File office copy
- Capture information on relevant systems
- Forward executable file to RBMC
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 7
- Monitored Network Capacity
SUB-OUTPUTS
- Monitor network utilization
- Identify network to be expanded (expanded) (increased) (enhanced)
- Initiate/Plan corrective action
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 8
SUB-OUTPUTS
- Receive request
- Analyse request
- Gather information
- Process information
- Liaise with role players
- Compile report
- Provide feedback
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
Competencies
- Acting Decisively
- Demonstrating Self-Insight and Awareness
- Driving Continuous Improvement
- Controlling Costs
Core Competencies
FUNCTIONAL KNOWLEDGE
- Project Estimate;
- Telkom Procedures;
- Planning Procedures;
- Telkom Structure;
- Telkom Policies;
- Infrastructure Technology;
- Systems
FUNCTIONAL SKILLS
- Interpersonal;
- Communicating;
- Computer Applications;
- Report Writing Techniques;
- Analytical;
- Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
- Diplomatic;
- Committed;
- Dynamic; Assertive;
- Trustworthy;
- Customer Focus
Education
Experience
Certifications
Special Requirements
- Valid Drivers license
- Ability to work outside of normal working hours
- Ability to travel and stay out overnight
Physical Requirements
- Colour Vision
- Work at Heights
- Work in Confined Spaces
Key Stakeholders
Additional Information
Experience:
Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.
Special Requirements
- 4x4 Driver training where applicable.
- Knowledge of Health and Safety Requirements.
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Method of Application
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