Current Vacancies at Telkom

Core Description
Accountable for the integrated marketing communications plan across all segments, channels, and product portfolios using ATL and BTL assets. Functional Areas:

• Brand & CI
• Media Planning
• Marcomms direct & indirect
• Sponsorships

Job Responsibilities

• Re-enforce Telkom Consumers market position through brand positioning, recognition and affinity
• Define brand positioning, promise and execution through marketing communications
• Ensure brand equity and brand reputation support measures are in place to identify opportunities to drive brand development and performance.
• Develop and manage the Consumer Corporate Identity manual and framework to ensure brand consistency.
• Design and manage the integrated marketing communications plan across all segments, channels and products for ATL and BTL applications
• Align Consumer Segments, Trade Marketing and the Sales channels on the same communication messages and brand focus.

Competencies

• Leveraging Opportunities
• Displaying Creativity
• Communicating Effectively
• Sharing Information

Core Competencies
FUNCTIONAL KNOWLEDGE

• Marketing in the Telecommunications industry; Corporate communication; Stakeholder management; Sponsorships and events; Media planning & execution

ATTITUDES/ LEADERSHIP COMPETENCIES

• Practical; Proactive; Customer Focus; Assertive; Proactive; Integrity; Self Responsibility; Independent; Ethical; Conceptualisation; Decision making; Strategic thinking
• Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches; CPP/ Providing Insights
• Market Leadership: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
• Business Leadership: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
• People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
• Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values Aligned with Telkom Values

Education

• NQF 6: 3 year Diploma/ National Diploma in Marketing/Sales

Experience

• 7 Years relevant experience, of which at least 2 years on management level

Key Stakeholders

• Marketing
• Direct/ Indirect Sales Channels
• Operations and external vendors/ partners.

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Core Description

Accountable for defining and developing the brand and integrated marketing communications plans with the aim of targeting Telkom's key segments through multiple touchpoints using ATL and BTL campaigns. Functional Areas:

• Media Planning & Strategy
• Marketing & Brand Communications
• Sponsorships & Events
• Digital Marketing
• Trade Marketing
• Public Relations

Job Responsibilities

The primary functions of the Executive: Brand & Comms are to:

• Define and reinforce Telkom’s market position through brand positioning and affinity-driving campaigns.
• Design and manage the integrated marketing communications plan across all segments, channels, and products for ATL and BTL using innovative and customer-oriented go-to-market strategies.
• Manage and drive CSB’s marketing efforts across online and offline channels.
• Align marketing communications with go-to-market trade marketing.
• Optimize media channels, media networks and available properties.
• Liaise with HR Heads to develop measures that will drive employee advocacy and position Telkom as an employer of choice.
• Provide oversight on brand framework and architecture design including developing and maintaining a comprehensive set of brand identity tools and guidelines across the Telkom group.
• Define, manage and evolve Telkom’s sponsorship strategy and portfolio to uplift brand equity.

Competencies

• Acting Strategically
• Acting as a Champion for Change
• Creating and Maintaining Networks
• Controlling Costs

Core Competencies

FUNCTIONAL KNOWLEDGE

• Marketing in the Telecommunications or fast-paced service industries; Corporate communication; Stakeholder management; Sponsorships and events

FUNCTIONAL SKILLS

• Brand Development; Media planning & execution; Supplier Management

ATTITUDES/ LEADERSHIP COMPETENCIES

• Thought Leadership: Develop strategies and create ideas and insight for the function.
• Market Leadership: Develop expertise to seize opportunities, influence acquisitions and improve market position.
• Business Leadership: Pursue strategies, goals and actions to drive implementation and achieve targets.
• People Leadership: Empower, influence and direct people to make decisions.
• Personal Leadership: Embrace change and work in a team with an alignment of self-values

Education

• NQF 7: 3 year Degree

Experience

• 8 Years relevant experience, of which at least 3 years on senior management level

Certifications

• Relevant Certification will be an advantage

Key Stakeholders

• Group Executive Committee
• CSB Executive Committee
• Board Social and Ethics Committee
• Group Communications
• Management Committee (peers across all functional areas of the business)
• Marketing Executives across Telkom Group Business Units
• External agency partners
• External Media and Broadcast Partners

Additional Information

Qualifications and Experience:

• Qualification preferably in marketing and communications.
• A post-graduate qualification would be beneficial.
• Relevant experience in a telecommunications or fast-paced environment, of which at least 3 years on senior management level.
• Demonstrable marketing experience and brand-building experience.

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Core Description

• To plan and engineer the Switching, Access, Transmission, Radio/ Microwave, Data, DC Power, Metro Ethernet or Fibre network within a limited/ defined range to enable our customers to communicate.

Job Responsibilities

OUTPUT 1

• Processed Application

SUB-OUTPUTS

• Receive and record application
• Analyse and validate application
• Liaise with relevant parties
• Initiate planning process
• Feedback information

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 2

• Conducted Feasibility Study

SUB-OUTPUTS

• Gather information
• Analyse information
• Perform preliminary planning
• Conduct site/ field survey
• Determine infrastructure requirements
• Compile feasibility report
• Provide feedback
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 3

• Compiled Engineering Specification

SUB-OUTPUTS

• Submit requests to other related parties
• Perform detailed dimensioning
• Compile work instruction/ statement of work
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 4

• Compiled "Bill Of Quantities"

SUB-OUTPUTS

• Compile material list (e.g. cat & non-cat)
• Compile equipment spec (DI)
• Compile labour requirements
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 5

• Compiled Detailed Estimate

SUB-OUTPUTS

• Capture detailed estimate (e.g. Projestim)
• Initiate CPA creation
• Capture information on relevant systems

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 6

• Compiled Engineering Executable File

SUB-OUTPUTS

• Obtain all relevant documentation (e.g. WAP, wayleaves, install work
• instruction)
• Compile project summary sheet
• Complete ticksheet and verify
• File office copy
• Capture information on relevant systems
• Forward executable file to RBMC

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 7

• Monitored Network Capacity

SUB-OUTPUTS

• Monitor network utilization
• Identify network to be expanded (expanded) (increased) (enhanced)
• Initiate/Plan corrective action

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

OUTPUT 8

• Resolved Queries

SUB-OUTPUTS

• Receive request
• Analyse request
• Gather information
• Process information
• Liaise with role players
• Compile report
• Provide feedback

RANGE

• Switching
• Access
• Transmission
• Radio/ Microwave
• Data
• DC Power
• Fibre
• Facilities

Competencies

• Acting Decisively
• Demonstrating Self-Insight and Awareness
• Driving Continuous Improvement
• Controlling Costs

Core Competencies

FUNCTIONAL KNOWLEDGE

• Project Estimate;
• Telkom Procedures;
• Planning Procedures;
• Telkom Structure;
• Telkom Policies;
• Infrastructure Technology;
• Systems

FUNCTIONAL SKILLS

• Interpersonal;
• Communicating;
• Computer Applications;
• Report Writing Techniques;
• Analytical;
• Problem Solving

ATTITUDES/ LEADERSHIP COMPETENCIES

• Diplomatic;
• Committed;
• Dynamic; Assertive;
• Trustworthy;
• Customer Focus

Education

• NQF 4: Grade 12 and relevant modular training

Experience

• 3 Years relevant experience

Certifications

 

Special Requirements

• Valid Drivers license
• Ability to work outside of normal working hours
• Ability to travel and stay out overnight

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces

Key Stakeholders

Additional Information

Experience: 

Ex-/ Current Telkom Full Time Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months relevant experience.

Special Requirements

• 4x4 Driver training where applicable.
• Knowledge of Health and Safety Requirements.

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Core Description

Perform acceptance/ commissioning/ repairs/ installation/ recoveries/ projects and maintenance activities on Telkom's power equipment, at operational level, to ensure Telkom's network reliability at all times.

Job Responsibilities

OUTPUT 1

• Repaired Equipment/ System

SUB-OUTPUTS

• Receive and analyse fault information
• Diagnose fault/ identify requirements and source spares
• Repair fault/take corrective action
• Conduct functionality tests
• Update records
• Provide report back/ recommendations

RANGE

• Power Equipment
• Solar and Wind turbine
• Batteries
• Network Management system
• Earthing and Bonding
• Distribution reticulation
• Add hoc Projects
• Rectifiers
• Alternative Systems

OUTPUT 2

• Installed Equipment/ System

SUB-OUTPUTS

• Receive and analyse request for installation
• Obtain installation details
• Install equipment / system
• Evaluate information on software/ hardware
• Configure software/ hardware
• Perform functional test
• Update records
• Provide report back/ recommendations

RANGE

• Power Equipment
• Solar and Wind turbine
• Batteries
• Network Management Systems
• Earthing and Bonding
• Distribution reticulation
• Add hoc Projects
• Rectifiers
• Alternative Systems

OUTPUT 3

• Recovered Equipment/ System

SUB-OUTPUTS

• Receive and analyse request for recovery
• Recover equipment
• Scrap/return equipment
• Store instruments/equipment
• Update records
• Reconfigure network elements
• Provide report back/ recommendations

RANGE

• Power Equipment
• Solar and Wind turbine
• Batteries
• Network Management Systems
• Earthing and Bonding
• Distribution reticulation
• Add hoc Projects
• Rectifiers
• Alternative Systems

OUTPUT 4

• Commissioned / Accepted Installations

SUB-OUTPUTS

• Receive specification / requirement
• Confirm equipment requirement
• Perform quality conformance test / audits
• Perform functional quality tests
• Test alarms and remote management
• Ensure Certificate of compliance is issued Cut over equipment
• Perform final quality and acceptance tests
• Complete administration
• Provide report back/ recommendations

RANGE

• Power Equipment
• Solar and Wind turbine
• Batteries
• Network Management Systems
• Earthing and Bonding
• Distribution reticulation
• Add hoc Projects
• Rectifiers
• Alternative Systems

OUTPUT 5

• Maintained Equipment/ Systems/ Perform routines

SUB-OUTPUTS

• Monitor equipment/system performance
• Determine maintenance/ TBI activities
• Execute maintenance/ TBI activities
• Provide assistance on request
• Update records
• Conduct audits
• Provide report back/ recommendations

RANGE

• Power equipment
• Batteries
• Rectifiers
• Network Management Systems
• Distribution reticulation
• Add hoc Projects
• Alternative Systems
• Solar Systems and Wind Turbines

Competencies

• Acting Decisively
• Demonstrating Self-Insight and Awareness
• Driving Continuous Improvement
• Controlling Costs

Core Competencies

FUNCTIONAL KNOWLEDGE

• Installation/ Maintenance Procedures;
• Power; Mechanical Aids;
• Internet Working Protocols;
• Safety & EMS Regulation & Standards;
• Network Management Systems;
• Power DC and AC

FUNCTIONAL SKILLS

• Testing Techniques;
• Planning;
• Computer Configuration;
• Organizing Techniques;
• Decision Making;
• Problem Solving;
• Interpersonal;
• Analytical; 
• Computer Literacy;
• Communication;
• Technical& Test Eq Handling;
• Techniques;
• Technical Design;
• Mast and Tower Climbing;
• Database Maintenance and Administration;
• Software Testing and Upgrading;
• Planning and Administration

ATTITUDES/ LEADERSHIP COMPETENCIES

• Accurate;
• Supportive;
• Team Player;
• Dedicated;
• Quality Awareness;
• Responsible;
• Pro-active

Education

• NQF 6: 3 year Diploma/ National Diploma
• NQF 4: Grade 12 and relevant modular training in Mathematics or Science

Experience

• 6 months/ 1 Year relevant experience
• OR 3 years relevant experience

Certifications

• Electrical Certificate Phase 1 - 2

Special Requirements

• Valid Drivers license
• Ability to work after hours
• After hours call out (stand by)
• Ability to work overtime
• Prepared to travel

Physical Requirements

• Colour Vision
• Work at Heights
• Work in Confined Spaces