Current Vacancies at TMF Group

Job purpose

As a key contributor within TMF’s Global HR and Payroll Practice, the Consultant will own numerous engagement projects that are the backbone of the global HRP Consultancy Services delivered to TMF clients.  In particular, a specific focus of the Consultant will be leading “outbound” projects requested by clients within the same region, as well as supporting “inbound” projects requested by clients headquartered outside the region.

All HRP personnel will not only promote and leverage the existing suite of services available within the TMF network, but will themselves have a commercial sensitivity and generate significant consulting revenue, with chargeable resources helping to deliver the services on each consulting project.  The Consultant will be responsible for a delivery component of the projects offered and accepted, and be held to account to have high chargeability, whilst meeting the quality standards set forth. This role will be a very experienced consultant leading and advising prospects and clients on payroll and HR consulting assignments, having a strong transformation background. The Consultant will be expected to work as one team with the sales department, identifying opportunities and be a key member of the sales support to ensure the solution is agreed accordingly.

At this role you will have possibility to work remotely or from one of our offices in EMEA region. 

Key Responsibilities:

• Lead complex transformational consultancy projects for global payroll and HR clients, with a focus on payroll transformation
• Be a transformer, create high client satisfaction through the quality of work and advice provided
• Provide assistance and support for the less senior roles leading the delivery of consulting projects, as needed.
• Assist with ensuring the on time, accurate and complete delivery of all HRP Consultancy solutions sold, while at the same time attaining the chargeable utilization target.
• Contribute to the efforts needed to scope, price, deliver, and invoice each engagement, working with local TMF partners, or third parties as necessary.
• Work with the sales team to draft proposals and engagement letters for approval
• Understand trends in the global HR and Payroll market to suggest fit-for-purpose consultancy solutions to respond to client needs.
• Develop methodologies, tools and techniques for use by the team on future engagements
• Identifying and surfacing opportunities based on current market trends and the broader economical context of the industry
• Work simultaneously with other business units to ensure complete collaboration and cooperation across the HR and Payroll service line

Key Requirements:

Key Competencies

• Vision and Values: Understands, supports and is a role model for the Company’s vision, mission and values.
• Client focused: Understands, identifies, and anticipates potential client issues, while being sensitive to the fact that in our business “a client’s perception is reality”. Passionate about doing their part to ensure the effective delivery of agreed solutions. Effectively communicates client feedback to all team members.
• Communication and presentation: Is an articulate, informed and persuasive communicator.  Displays diplomacy and discretion in communicating with others. Monitors audience understanding and reaction, and modifies presentation method and content accordingly.
• Leads and adapts to change: Proactively identifies potential obstacles to changes. Seeks opinions, ideas and suggestions from others. Develops strategies to overcome obstacles. Demonstrates the advantages to others through actions as well as words and ensures support for change initiatives.  Champions new and better ways of operating; creates an environment that fosters a reasonable level of risk taking.
• Management, team work and development: Takes initiative in helping others understand the value of working as a team. Shares information and best practices. Takes a collaborative approach.  Easily approachable and not afraid to give constructive feedback, state their opinions or assist others.
  Problem Solving: Analyzes problems by recognizing component parts of a situation. Attempts to anticipate obstacles and think ahead.  Understands the facts by asking relevant questions, before making a decision. Commits to a course of action within the necessary time frame

Qualifications and Experience

• Bachelor’s Degree: Business Administration or equivalent, with a concentration in Accounting, Human Resources, Payroll or International Business. Master’s degree preferred.
• At least 10 years work experience, either in an operational role or consulting role, having experience in both payroll and HR consultancy, operations or transformation. 
• Expert knowledge in a specific area of HR and/or Payroll expertise is a plus, such as global mobility, benefits, Shared Services Center organization, Mergers & Acquisitions,…
• Experience working in an advisory practice, delivering consultancy services, and meeting billable time and revenue targets.
• Strong English language written and verbal skills, with proficiency in a second foreign language a plus.
• Excellent analytical and quantitative problem-solving skills
• Ability to adapt to an evolving environment
• Motivated self-starter who has the ability to take on initiatives with little management oversight
• Transformational experience, ensuring benefits are realized
• Ability to communicate effectively with senior personnel, both internally, and with existing and prospective clients.

Skills and Knowledge

• Demonstrated success as a leader, manager and team player.
• Experienced Subject Matter Expert able to lead a prospect from an initial conversation until contract closure, demonstrating commercial acumen.
• Dependable, consistent performer, with a positive attitude, and an ability to listen and work collaboratively across an organization.
• Organized and detail oriented.
• Self-motivated, results oriented, and driven with the ability to meet deadlines.
• High personal standards and integrity.
• Candidate must be open to the opportunity for periodic travel, including internationally.
• Knowledge and interest in global trends, and an ability to translate these into potential impacts on clients – for example, nowadays, Covid-19 impact, Earned Wage Access, hybrid working, EU Working Time Directive,... 

Working at TMF Group offers: 

• Different benefits depending on candidate location

Applications close: 30 Apr 2024 India Standard Time

go to method of application »

TMF Group is committed to offering a world class service with a focus on specific client needs in conjunction with our local office network capabilities to deliver an optimal global solution.  A key part of TMF’s Client Integration & Migration team focus is to develop and deliver fit-for-purpose integration solutions for multi-jurisdictional clients, considering the local country-specific requirements, to enhance the TMF Global HRP offering to both prospective clients and for existing client HR System migrations and keeping client engagement at the forefront of HRP solutions.

This position requires a HR & Payroll professional experienced in Systems Integration to play a significant role in supporting our HRP Global Practice and Global Solutions team in offering and delivering a wide range of options to meet the ever-changing requirements in the global HCM technology landscape.

Key Functions and Responsibilities

• Provide professional support and input into delivering TMF's Integration Service offering to prospective local and regional clients and guidance into the best fit to meet a client's specific requirements in collaboration with Onboarding teams.
• Support the roll-out of TMF's integrations to new clients including new features and functionality.
• Support the development and delivery of TMF Integration Service for clients utilizing other HCM solutions
• Undertake periodic reviews of solution optimisation, document process improvements and work with IT Services to roadmap the improvements.
• Ensure integrations are maintained to manage ongoing country deviations/Workday functionality enhancements.
• Work with local offices and TMF IT development to build mappings documents to support transformation of client integration files for processing by TMF Local Offices
• To take responsibility for the ongoing development of HRP integration solutions and effectively manage the liaison with internal stakeholders and Client Onboarding Teams.
• Supports complex client technology transformation projects including leading the business requirement gathering and ownership of blueprinting phase.
• Become technical SME on all global TMF integration solutions.
• Ensure documentation and internal communications relating to the evolution of the HRP Integrations are complete, current, and appropriately shared.  This could include high-level training/webinars.
• Track, escalate and support the resolution of any solution or integration risks and issues as necessary in conjunction with TMF and/or Client Project Manager(s).
• Support Global Solutions Team in pre-sales activities where required including presentations on technical solutions to both new and existing clients.
• Share Knowledge & contribute to internal discussion forums with initiatives aimed at improving and promoting both the way TMF structures its HRP global offerings and the related global on-boarding process.

Technical Skills

• Strong understanding of web services and API’s (Application Programming Interfaces) to enable seamless communication between multiple HRIS system like Oracle, SAP, or Workday
• Advanced proficiency of MS Visio, MS PowerPoint, MS Word
• Intermediate proficiency of MS PMO, Power BI & CRM
• Solid knowledge if SQL (Structured Query Language and database management to handle data extraction, transformation and ETL Process
• Expertise in understanding Web Services protocols like SOAP, REST API frameworks
• Expertise in either Workday Integration Cloud Connect for Workday or Oracle Integration Cloud service architecture or SAP Integration tools like SAP Cloud Platform Integration (CPI)
• Knowledge of XML and XSLT for data transformation and manipulation
• Experience working in Agile development methodology to manage development projects effectively
• Proficiency in version control systems like SVN, GIT or similar

Project Management

• Project Plans and internal project documents are kept up to date.
• Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues.
• Attend and provide all required Project updates, providing the most up-to-date and correct details to ensure accurate forecasting.
• Monitor the project/s assigned, ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented, escalating appropriately where required
• Perform Lessons Learned where appropriate and share with relevant stakeholders.
• Team player, support development of more junior team members through delivering constructive feedback and support as needed.
• Attend required internal and external meetings.
• Establish and maintain relationships with both clients and TMF local delivery teams throughout the Implementation phase.

People

• Build effective relationships with team members and peers
• Managing communication up and down the organization

Others

• Ensure timely turnaround on all assigned personal duties and tasks
• Manages the allocation of resources in relation to business needs
• Undertake billable work as necessary
• Other duties as assigned

Competencies and Skills

• Ability to manage/collaborate with both internal stakeholders and external Strategic Technology Partners to drive change in an international matrix environment.
• Experience of business requirements gathering.
• Confident communicator with good presentation skills who can articulate and demonstrate the benefits of the TMF integration proposition to both clients and TMF local offices.
• Works in a consultative way with colleagues with varying levels of technical understanding to achieve goals while ensuring compliance with contractual obligations.
• Able to work remotely under a hybrid environment.
• Able to Travel as required.

Experience and Qualifications

• At least one years of experience working in the HR & Payroll sector
• At least three years of experience working on integrations with HCM and ERP systems. Previous experience with HCM including integration methodology is a must.
• As this is a client-facing role, presentation skills and background in working with functional and technical stakeholders are a must.
• Knowledge of standard payroll processes an advantage.
• Methodical and consultative approach in supporting or clients and local teams.