Jobs Available at Boldr

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved. 
• Provide support and administration of Azure, Intune, Azure Active Directory, Google, computer hardware, and operating systems, and perform other job-related duties as required.
• Participate in project-related work to deliver improvements in these areas.
• Learn about and assist with the support of other applications and platforms, including solutions like Atlassian, AWS, GCP, and Git.

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases
• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Overseeing CIS user testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new Tech staff.

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery of the company and client’s offerings (i.e. its products and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth.
• Writing progress reports and delivering presentations to the relevant stakeholders.

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills 
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• 3-5 years experience leading onshore/offshore teams in a remote work environment
• 3-5 years experience with ITIL and managing Critical incidents
• 3-5 years of experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 3-5 years experience with Atlassian products: Confluence, Jira Service Management, etc
• 3-5 years experience with endpoint security products.
• 2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA.
• Experience managing DNS, SPF, and DKIM.
• Experience troubleshooting in a multi-user high availability 24x7 environment.
• Experience in PC repair, troubleshooting, and deployment (Windows and MAC).
• 3+ years of experience developing and maintaining technical documentation in Confluence.
• Should have one or more of the following certifications: Azure, IAM, Intune, or other industry-relevant certifications related to Microsoft, Google, or AWS products.
• 2+ years experience working in an Agile environment, including project management of resources on the HelpDesk team.
• 2+ years of experience developing and driving process workflow improvement 
• 2+ years experience with Asset lifecycle management
• 2+ years experience in vendor management
• Experience administering Azure, AWS, Google, GCP.
• Experience with domain registrars - GoDaddy \ Route53 \ Wix.
• Experience one or more scripting languages, like PowerShell, Ansible, etc…
• Experience automating workflows.
• Experience with Modern Campus DestinyOne
• Experience with budgeting
• Experience de-escalating heated conversations
• Experience with SQL databases and queries

go to method of application »

WHAT WILL YOU DO

• This position will implement and manage technical and SaaS solutions ensuring security and quality standards are achieved. 
• Provide support and administration of Azure, Intune, Azure Active Directory, Google, computer hardware, and operating systems, and perform other job-related duties as required.
• Participate in project-related work to deliver improvements in these areas.
• Learn about and assist with the support of other applications and platforms, including solutions like Atlassian, AWS, GCP, and Git.

Team Management

• Monitor attendance and people concerns of all team members, coordinating closely with the HR Team for disciplinary cases
• Ensure that team members are properly trained and working consistently to meet client needs
• Ensure that the team meets company and client-specific KPI targets through product/service training

Internal Coordination

• Performing analyses on CIS efficiency and integration.
• Reporting to management on CIS development, implementation, and progress.
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Ensuring CIS innovation and implementation.
• Overseeing CIS user testing and adjustments.
• Ensuring that products and services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Maintaining computer network infrastructure and ensuring network security.
• Hiring and training new Tech staff.

External Communications

• Be familiar with the client’s key contacts, unique requirements, and operating processes
• Demonstrate mastery of the company and client’s offerings (i.e. its products and services)
• Understand, investigate, and solve any complex client requests or complaints
• Identify opportunities for continuous improvement and scaling growth.
• Writing progress reports and delivering presentations to the relevant stakeholders.

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills 
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• 3-5 years experience leading onshore/offshore teams in a remote work environment
• 3-5 years experience with ITIL and managing Critical incidents
• 3-5 years of experience implementing, administering, and supporting Azure AD, IAM, Intune, and M365
• 3-5 years experience with Atlassian products: Confluence, Jira Service Management, etc
• 3-5 years experience with endpoint security products.
• 2+ years experience with developing KPIs / SLAs and using those metrics to drive continuous improvement in the HelpDesk.
• 2+ years of experience integrating systems with Azure and deploying SSO + MFA.
• Experience managing DNS, SPF, and DKIM.
• Experience troubleshooting in a multi-user high availability 24x7 environment.
• Experience in PC repair, troubleshooting, and deployment (Windows and MAC).
• 3+ years of experience developing and maintaining technical documentation in Confluence.
• Should have one or more of the following certifications: Azure, IAM, Intune, or other industry-relevant certifications related to Microsoft, Google, or AWS products.
• 2+ years experience working in an Agile environment, including project management of resources on the HelpDesk team.
• 2+ years of experience developing and driving process workflow improvement 
• 2+ years experience with Asset lifecycle management
• 2+ years experience in vendor management
• Experience administering Azure, AWS, Google, GCP.
• Experience with domain registrars - GoDaddy \ Route53 \ Wix.
• Experience one or more scripting languages, like PowerShell, Ansible, etc…
• Experience automating workflows.
• Experience with Modern Campus DestinyOne
• Experience with budgeting
• Experience de-escalating heated conversations
• Experience with SQL databases and queries

go to method of application »

WHAT WILL YOU DO

• Strategically research & identify small and mid-sized companies respective to University Partners territories
• Utilize tracking tools to identify potential hiring partners through student/graduate placement found on their own for Employer Engagement Managers
• Research job descriptions and skill sets in specific markets to understand trends and industry partners' needs
• Conduct LinkedIn engagement and ongoing marketing strategy to identify potential partners and engagement opportunities
• Engage with potential industry partners via cold calling & email tactics
• Provide prospective clients with an introduction to the program and students' demographics 
• Schedule and set up appointments for Employer Engagement Managers
• Work with Employer Engagement Managers to maintain communication and identify opportunities with existing partnerships
• Support efforts for quarterly newsletter and engagement strategies for all industry partners
• Support Employer Engagement Managers by ensuring all data is entered into CRM accurately and consistently for tracking and reporting purposes
• Provide administrative support by creating detailed team activity reports on a weekly, monthly, quarterly and year-to-date basis
• Conduct and analyze survey data to understand employment trends, needs, and satisfaction of current industry partners

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Self-starter, motivated, and results-driven 
• Possesses an innate ability to connect with people and energizes them to push forward, even when encountering obstacles or pushback.
• Ability to function effectively in a fast-paced environment and quickly learn new skills to meet the organization’s needs
• Organized and detail-oriented. Always up-to-date in documentation and record creation

YOU HAVE…

• 1-2 years of customer service experience, sales, or any client/customer-facing position
• Knowledge of any sales CRM, Google Suite, Microsoft Office, and other collaboration tools.
• Strong communication skills both verbal and written
• Ability to work independently
• Ability to prioritize and complete simultaneous projects with minimal supervision

go to method of application »

WHAT WILL YOU DO

• Oversee technical design and system configuration for Netsuite, including Account Payables, Accounts Receivables, Collections, Cash Apps, Fixed Assets, Purchase Order, General Ledger modules.
• Production support (Technical and Functional) of Netsuite Account Payables, Accounts Receivables, Collections, Cash Apps, Fixed Assets, Purchase Order, General Ledger modules, and 3rd party integrations with Netsuite.
• Provide technical support to cause and resolve operational issues and work with teams in month/quarter close activities.
• Support the development activities for improvement projects. Provide programming of custom code and migrate the solutions to production. Participate in validation activities.
• Maintain the technical documentation related to Netsuite.
• Conduct gap-analysis and work with teams to customize and enhance Netsuite functionality to support the growth and changing needs of teams.
• Manage the production migration of fixes and enhancements.
• Prepare ad-hoc reports.
• Chart of accounts/Master data maintenance.

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills 
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities.
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• Bachelor's Degree preferred in Accounting, Finance, Computer Science, or a related field of study (CPA a big plus).
• Experience in implementing and administering NetSuite.
• Intermediate skills in Microsoft Excel (pivot tables, Vlookups, formulas).
• 3-5+ years working with a financial/accounting team with a variety of companies preferably in high-growth sectors.
• Experience with understanding and troubleshooting technical problems.
• Good communicator (written and oral)

go to method of application »

WHAT WILL YOU DO

• Work with external stakeholders to create and deliver reports including but not limited to collections, AR aging, enrollments, drops, transfers, refunds, and revenue
• Owns AR functions including accurate and timely invoicing and billing to clients, seamless collections, and following GAAP for accruals and write-offs
• Maintain an understanding of the company products and programs (new and existing) relative to their impact on revenue transactions and the application of ASC 606
• Works with cash analysts and AR specialists to ensure daily reports, such as enrollments and bank reconciliations are accurate and complete
• Process refund, transfer, and drop requests on a timely basis, ensuring they are in line with the respective registration policy
• Prepares complete reconciliation of sub-ledger to general ledger monthly
• Perform month-end close processes, including account reconciliation preparation, and calculation of journal entries for revenue-related accounts and contra-revenue accounts
• Accurately and timely calculate partners' revenue shares based on contractual terms and obligations
• Work directly with Internal and External Audit on revenue-related issues, providing supporting documentation as requested
• Compile information accurately and timely for weekly and monthly financial reporting to Finance Partners, Controller, and CFO
• Protects the organization's value by keeping information confidential
• Meet with the Student Success team weekly to assist with and resolve any issues or discrepancies related to student drops, transfers, and refunds 
• Collaboration with other departments to obtain necessary information for the accurate accounting of revenues

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Excellent problem-solving and analytical skills utilizing professional skepticism
• Ability to work independently, leveraging available tools and resources 
• Strong communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and projects effectively
• Strong attention to detail to ensure the accuracy of all work 

YOU HAVE…

• Bachelor’s Degree in accounting required
• Experience working directly with external stakeholders
• Advanced Excel skills (e.g., complex formulas, pivots)
• 3+ years of GL accounting is required; Revenue/AR experience is ideal
• Working knowledge of US GAAP is required
• Experience with ASC 606 revenue recognition is strongly preferred

go to method of application »

WHAT WILL YOU DO

• Verify student enrollment information to ensure accuracy.
• Ensure all invoices are processed in a timely and accurate manner.
• Monitor student statements and accounts to ensure that installments are paid timely and driving collections processes to ensure aging is current.
• Coordinate the daily activities of the AR Department to ensure that transactions and student enrollments are processed timely and accurately.
• Ensure transaction coding/accounting records accuracy.
• Liaison between AR team, operations, procurement, and accounting to coordinate and resolve issues/inefficiencies.
•  Provide reports and problem resolution to internal and external customers; research issues and drive to timely resolution; coordinate with other departments and personnel integral to the receivable process.
• Complete month-end AR account reconciliations; prepare accruals for unprocessed payments; ensure accuracy and timeliness of general ledger accounts related to accounts receivable.
• Performs month-end general ledger account reconciliations and reviews to ensure accurate monthly recognition and reporting of student enrollments and associated activities.
• Compliance with policies and procedures.
• Assist in developing, documenting and enforcing accounts receivable policies and procedures.
• Manage and drive ad-hoc projects as needed or assigned.
• In addition, other clerical and administrative duties as required are to be expected.

Requirements

WHAT WE’LL LIKE ABOUT YOU

 YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction.
• Proactive and self-motivated
• Strongly interested in learning new ideas, processes, and unique requirements. On top of that, you’re willing to share your skills and talents with the team. 
• Amenable to work at night (Preferably 9pm to 6am)
• Able to handle and prioritize multiple tasks and meet deadlines.
• Highly self-motivated and can work with minimal supervision.
• Able to maintain confidentiality and exercise extreme discretion.
• Honest and Trustworthy.
• Able to adapt to change and learn quickly.

YOU HAVE…

• Minimum of 3 years of accounts receivable or payable experience in a large organization
• Knowledge of accounts receivable processes and related accounting principles; general ledger reconciliations; accruals; payment processing (check/ACH/wire); etc. is required
• Proficiency with the financial systems, QuickBooks desired but not required.
• Must have excellent verbal and written communication skills; strong interpersonal skills.
• Intermediate or advanced Excel skills including pivot tables, VLOOKUP and high-level functions.
• Strong time management skills and ability to be both effective and efficient in work
• Proficiency in all Microsoft Office applications.

go to method of application »

WHAT WILL YOU DO

• Understand and execute complex client data operations and troubleshooting within a PHP application
• Help to build a data load system using an ETL platform (Matillion) with existing APIs and new constructs
• Work collaboratively with clients to understand, adhere to, and adopt data integration methodologies & formatting
• Possess client-centered mindset around delivery & communications, focused on client delight and success
• Implement data extraction & insertion procedures
• Work effectively with our internal and external clients to ensure timely delivery of implementation and ongoing tasks
• Build and foster strong relationships with all levels of technical and non-technical staff at client institutions
• Identify, recognize, and proactively act on opportunities for improvement in order to advance business process goals
• Ability to identify challenges, accept and implement change, and quickly adapt to dynamic situations
• Possess strong verbal and written communication skills.

Requirements

WHAT WE’LL LIKE ABOUT YOU

YOU ARE…

• Curious and authentic, just like us! #beboldr 
• An analytical and critical thinker, with an eye for even the most minute of details
• Passionate about client satisfaction

YOU HAVE…

• Bachelor's degree or higher in Computer Science or related field
• Significant experience delivering ETL data load services
• 2-5 years of professional software development experience
• 2-5 years of relational database and SQL experience, ideally on Postgres and Snowflake
• Advanced programming in any language and associated technologies including Python, SQL, PHP, JSON, HTML, JavaScript, XML, GraphQL
• Understanding of fundamental object-oriented software engineering, including data structures and programming constructs
• Substantive experience with SAML-based SSO, including various SPs and IDPs  
• Advanced understanding of internet protocols, networks, APIs, and related technologies: HTTP, REST, and SOAP web services
• Excellent customer communication and project-management skills
• 3-5 years of customer facing experience
• Experience building tools for data analysis
• ETL platform experience (Matillion preferred), SQL and Python experience
• Experience with PHP and connectivity to database