Fresh Jobs at AVI Limited

Job Specification:

KEY PERFORMANCE AREAS:

Fielding Customer Calls

• Assist Customers (internal or external) in a professional friendly and effective manner
• Resolve Customer calls telephonically, using Technical skills, experience and Q Cards
• Email these resolved calls to the customer and keep a record of these calls
• Opening job cards in SAP, ensuring all info such as address, tel. numbers, contact person, equipment type, and proper description of fault is recorded
• Responsible to follow up on open job cards (updates, returns etc.)
• Capture relevant and accurate information on the job card which will assist the service technician when preparing for his call.

Managing Field Service Calls

• Tracking Technician progress throughout the day by monitoring incoming completed calls
• Monitor incoming calls throughout the day and route to available technicians where possible
• Rerouting Technicians and/or calls in order to ensure all calls will be completed without “over utilizing” a technician
• Monitor incoming calls to ensure technician comments are accurate and complete.
• Reroute all updates/Returns for the following day
• Inform Customers when we cannot meet our deadlines or attend to their calls timeously
• Coordinate Installations and Upliftments with sales department

Spares

• Liaise with stores to ensure outstanding job cards due to spares waiting get resolved and escalate to management

QUALIFICATIONS AND EXPERIENCE:

• 3 years’ experience in a technical administration and customer focused role
• Technical Repair experience will be advantageous
• Field Service Experience will be advantageous
• Minimum grade 12 
• Equipment Specific & coffee course will be advantageous

KNOWLEDGE REQUIRED:

• Computer Literacy - Microsoft applications
• Exposure to ERP systems

COMPETENCIES:

• Meeting Deadlines
• Attention to detail
• Planning & Organising
• Keeping Commitments
• Documenting Facts
• Building Relationships
• Staying Composed
• Working together

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Job Specification:

Key Performance Areas:

Administration of the AVI Community Trust

• Scheduling of Trustee Meetings
• Preparation of the packs for Trustee meetings
• Compilation of minutes and agendas
• Oversight of the financial reporting and liaison with Finance Shared Services
• Administer all payments including correspondence
• Assist with the annual financial audit
• Ensure compliance with governance requirements by potential and existing beneficiaries
• Manage all requests for funding
• Ensure the keeping of full and proper records in respect of all Trust activities and beneficiaries
• Draft reports as required

Monitoring and Evaluation of Community Social Investment projects

• Ensure proper due diligence is completed for all new beneficiaries
• Conduct regular site visits to beneficiaries
• Manage and co-ordinate monitoring and evaluation of material projects
• Ensure full and proper partnering with beneficiaries

Management of the Employee Volunteer Programme (EVP)

• Annually plan and implement the EVP programmes for AVI businesses
• Implementation of the communication plan for the EVP
• Record and report back on the activities and outcomes of the EVP

Reporting, monitoring and Audits

• Monitor and report on SED Beneficiary progress, as per BBBEE audit requirements.
• Assist with the collation of relevant verification documentation and ensure adherence to all requirements for annual rating processes for SED.
• Insert accurate SED information into the AVI Group’s BBBEE reporting system, for collation and completion of the overall BBBEE scorecard.

Collaboration with and management of third party providers and relevant external stakeholders

• Maintain good working relationships with AVI’s BBBEE verification agents.
• Check draft verification reports for to ensure the accuracy thereof and that all related activities, or interventions, are properly captured and recognised.
• Build relationships with relevant stakeholders to ensure support for AVI’s best interests.

Minimum Requirements:

Experience:                                                                   

• 3 - 5 years' experience, gained in a similar role,
• 3 years experience working in a corporate environment
• 2 – 3 years experience in a Community Social Investment (CSI) role

Qualifications:

• A Bachelor’s Degree or Diploma
• BEE MDP preferred qualification

Additional Requirements:

• Broad-Based Black Economic Empowerment Act and Codes
• Community social investment trusts or similar entities
• Financial understanding for the purposes of understanding the financials of the CSI Trust
• Non-governmental organisations
• Project management skills
• Review multiple data sources and make good assessments and
• Recommendations
• Business acumen and commercially astute
• Sound judgment - able to review multiple data sources and make good assessments and recommendations
• Advanced proficiency in all aspects of Microsoft Office

Competencies:

• Excellent administration and management skills and the ability to cogently share information
• On-going development and application of appropriate technical expertise
• Ability to build, maintain and use key internal and external relationships
• Excellent communication skills, both verbal and written
• Ability to work with a large and diverse range of persons
• Excellent composure and resilience, particularly when under pressure
• Ability to take the initiative and achieve results
• Manage and share information
• Develop and apply technical expertise
• Plan ahead
• Build and use key relationships
• Impact and influence others
• Remain composed and resilient
• Uphold standards and ethics
• Initiate and achieve results

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 Job Specification:

Key Performance Areas:
Reporting and analysis of stock

• Ensure compliance with financial policies and confirm accuracy and validity of data collected, presented, and used for decision making purposes.
• Ensure all entries processed through SAP which includes:

Stock movements in SAP – to ensure all stock transaction per the stock program is captured on SAP.

• Ensure Live WIP, Dried WIP, Can WIP & Frozen WIP is moved in and out of SAP.
• Ensure stock is timeously moved out of WIP to Finished Goods on SAP.
• Park monthly entries for posting by the financial manager.
• Reconcile the stock counts/ stock program volumes to SAP GL accounts and eventually the Trial Balance.
• Compile and complete monthly reporting for Biological Assets, Finished Goods, Work in Process (WIP) – volumes and values.
• Ensure all variances noted are investigated, understood, reported, and provides proper motivation (with supporting documents) in-line with approved accounting methods for clearing variances.
• Prepare month–end pack and year-end pack and supporting financial schedules – with supporting documents for external audit.

Stock Counts

• Work closely with the Data Analytics Manager, Stock Controller and Financial Manager to plan and execute biological asset stock counts – every quarter is a focused count.
• Biological Assets Stock counts: Consolidate stock sheets and compare/ correct data inputs to actual counts. Ensure any movements of stock is well documented and clearly tracked – if there are movements during the counts.
• Analyse stock count results and prepare stock count reports.
• Conduct stock reconciliations and compare the physical counts to the Stock Program.
• Present results and possible adjustments with the financial impact of these adjustments within agreed timeframes.
• Develop strategies to reduce stock variances.
• Identify and develop processes of efficiently conducting stock counts.
• Perform periodic stock counts on Finished Goods – at the Factory.

Supervision of stock and stores

• Prepare stock journals; and ensure correct stock movement for Aquaculture’s critical spares, consumable stock, packing stock on hand and used, Abfeed, diesel etc.
• Prepare, conduct, and report on all stock-takes (spares, critical assets and consumables on site) at the business unit –along with business unit owners.
• Projects to improve efficiencies related to inputs to stock systems.
• MRP maintenance and updating process flows and SOPs’ in -line with best practices.

Test controls, develop procedures and ensure compliance with current processes

• Twice a week, audit the controls at grading – calibration of scales, test counts per batch and ensure compliance thereof.
• Twice a week – do test counts and audits on documents at the Factory – WIP and Finished Goods – compared to what is on SAP.
• Review and update relevant standard operating procedures and ensure that results are auditable.
• Understand the Innova software and the stock program.
• Ensure bar-coding and or other tracking methods that are introduced are managed and controlled to mitigate all input Risks.

Minimum Requirements:

Experience:

• 3 Year similar experience in FMCG

 Qualifications:

• Finance Degree NQF 6

 Additional requirements:

• SAIPA or SAIBA certification advantageous
• Completed Articles
• SAP business processes

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Job Specification:

Key Performance Areas:

• Safety and Health
• Environment and Waste Management
• Fire Risk
• Security Risk

Minimum Requirements:

Experience:                                                                   

• Specialist knowledge and experience in implementing and maintaining ISO 45001:2018
• Occupational Health and Safety Act and the Occupational Injuries and Diseases Act
• Risk assessment/management
• At least 5 years management level Risk/Safety profession experience

Qualifications:

• Relevant Tertiary Diploma / Degree
• Formal training and / or auditor status in an integrated Safety, Health and Environment (SHE) programme (e.g. ISO 45000)
• Bachelor’s degree in Safety, Health, Engineering or Diploma/Bachelor's Degree (Bachelor of Technology in Environmental Health) preferred

Additional Requirements:

• Strong organisational and administrative skills with attention to detail and a methodical approach
• Specialist knowledge and experience in implementing and maintaining ISO 45001:2018 - Occupational Health and Safety Act and the Occupational Injuries and Diseases Act
• Professional approach in dealing with issues and employees
• ISO 14001 environmental management systems
• Comprehensive understanding of Windows based programmes to include Word, Excel and Outlook is essential

Competencies:

• Documenting Facts
• Thinking Rationally
• Thinking Conceptually
• Building Relationships
• Articulating Information
• Working Together
• Minimising Risk
• Planning & Organising

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Job Specification:

Key Performance Areas:

Inventory Control

• Following the relevant SOP’s to ensure stock is actioned as required and accurately controlled in the following areas:
• Receipt of stock (General item as well)
• Receipt of export Materials
• Movement of stock
• Control movement of all raw materials
• Issue of stock
• Return of stock
• Disposal of stock (record)
• Action any stock discrepancies when identified by following the relevant SOPs.
• Ensure effective FIFO management, stock location and space utilization
• Ensure that all stock adjustments are actioned timeously
• Manage stock counts and be accountable for overall stock accuracy.
• Update the SAP system correctly with all physical stock transactions carried out.
• Conduct daily/ weekly cycle counts and investigate significant discrepancies picked up during cycle counting.
• Ensure stock rotation takes place
• Ensure proper completion of Incoming Vehicle Inspection
• Liaise with the factory with regards to materials availability
• Consult with Buyers on call-offs, expediting deliveries, and collection of rejected products - Isolate rejected stocks
• Ensure mid-year and year-end stock count is conducted
• Ensure that only tested and released stock is issued to production for use
• Ensure confirmation of Raw material requirements for production
• Conduct physical checks and confirm material availability 24 hours prior to production and report shortages to the Logistics team.
• Oversee the monitoring of the Silos: Cleaning and changing of silo bags
• Oversee the monitoring of all cold rooms
• Oversee the Monitoring and reporting of Critical ingredients on a weekly basis
• Oversee the Monitoring and Recording of BB dates
• Oversee the Monitoring and reporting of Critical ingredients on a weekly basis
• Ensure proper documentation for materials that come in (Vehicle Inspection)
• Ensure delivery quantities correlate with what is on the delivery note
• Manage Incident reporting within store (OPLs)
• Work with raw & packaging buyers and stores controllers to ensure sufficient material availability.
• Ensure live recording of incoming material and issues, transfers & returns.
• Frequently analyse capacity constraints of all stores operations.
• Focus attention on potential bottlenecks in stores and warehouse to ensure optimum space efficiency.

Safety & House Keeping

• Identifying possible hazards and eliminating them
• Ensure that checklists are filled in for all forklifts.
• Ensure that the working environment is always clean and tidy.
• Defects on machinery were reported and Job Cards were opened and submitted to the Engineering team.
• Participate actively in the Site Health and Safety training program/courses.
• Efficient operation of the Store
• Completion of incident reports for any incidents that took place.
• Oversee the receipting and completion of proforma invoices for collection
• Ensure safety and Environment are adhered to as a priority
• Attend to Audits- maintaining Hygiene and safety standards

Sanitization & Hygiene

• Perform personal hygiene practices in accordance with the required standards
• Clean working environment regularly to maintain required standards
• Sign off Cleaning Verification Book
• Food Safety checklists are completed at all times
• Manage the maintenance and cleanliness of all equipment

Administration & Controls

• Carry out any routine administrative duties that may be required to do so.
• Delivering results at all times
• Monitoring Buhler system (stock levels)
• Oversee Creating Jobs for loading/offloading
• Manage fault acceptance on the system.
• Manage the Receipting of stock.
• Lead stock counts
• Prepare and monitor Shop-ware (job cards)
• Update weekly weigh bridge Recon- Tolerances
• Compile weekly/monthly reports

Compliance

• Ensure proper documentation for materials that come in (Vehicle Inspection)
• Ensure delivery quantities correlate with what is on the delivery note
• Ensure Silo bags
• Attend weekly GMP and AIB meetings
• Address returns and rejected materials issues
• Report incidents to the Logistics Coordinator
• Investigate system-related queries with regard to materials
• Manage Incident reporting within stores (OPLs)
• Attend to Audits- maintaining Hygiene and safety standards.
• Ensure sufficient communication to relevant parties before licenses expire (Forklifts or Electronic).
• Participate in Food Safety inspections and audits
• Knowledge and Compliance: Stay updated with relevant business information, policies, processes, and procedures. Enforce compliance with legislative and statutory requirements, as well as GMP’s (Good Manufacturing Practices).

People- contact Management

• Lead team meetings
• Share information and performance results
• Develop, train and motivate team members
• Ensure effective utilization of resources (labour and equipment)
• Ensure IR procedures are complied with (e.g. absenteeism, poor work performance, etc.)
• No deviation from employee policies and procedures.
• Monitoring time and attendance of allocated team and reporting any deviations/ variances to the logistics coordinator.
• Conduct Monthly SHE Talks/Food safety talks with the team
• Manage team performance of daily tasks and escalate abnormalities to the Logistics Co-ordinator
• Consult with Buyers on call-offs, expediting deliveries, and collection of rejected products
• Update meeting results on boards and share interpretation with the team
• Discuss training needs with HR
• Call conflicts of process and/or people to the attention of management who need to participate in resolving the problems

Minimum Requirements:

Experience:                                                                   

• At least 4 years of stores and inventory experience of which a minimum of 2 years experience in a Supervisory function
• At least 2 years experience with forklift driving
• Experience within a manufacturing or FMCG environment

Qualifications:

• Matric (Grade 12)
• Qualification in stores/ Inventory Management or Warehousing
• Computer Literate

Additional Requirements:

• SAP and Shopware experience
• Willing to work overtime
• Driver’s License

Competencies:

• Planning and organizing
• Maintaining productivity
• Meeting deadlines
• Teamwork
• Building relationships
• Staying composed
• Problem-solving
• Making decisions
• Initiative – Self-starter

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Job Specification:

Key Performance Areas:

• To ensure that the highest quality and food safe products are produced through management of GMP audits, deep cleaning schedules and processes, fumigation schedules and practices, ensuring the highest cleaning and pest control standards
• To manage the cleaning, sanitation, hygiene and pest control contracts effectively.
• To manage product safety and quality through AIB, FSSC 22000 and HACCP systems, ensuring site compliance.
• To manage the Allergen Control Program for the site
• To manage and improve the site’s HACCP Program.
• Conduct Food Safety Training and Inductions for site personnel

 Minimum Requirements:

Experience:                                                                   

• Ideally, 5 years’ experience in the food industry in quality assurance and food safety.

Qualifications:

• National Diploma/ Degree in Food Technology or equivalent qualification essential
• Certification in FSSC 22000; AIB and Auditing would be advantageous

 Additional Requirements:

• Analytical/investigative nature
• Audit and compliance knowledge
• AIB and FSSC 22000 standards
• Pest control prevention and GMP’s

Competencies:

• Documenting Facts
• Thinking Analytically
• Interpreting Data
• Articulating Information
• Recovering from Setbacks
• Meeting Deadlines
• Attention to Detail
• Planning & Organizing

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Key Performance Areas:

Manufacturing Support and C.I.

• Actively support manufacturing in troubleshooting
• Participate in customer complaints and investigations on product issues
• Participate in optimisation projects run by factory
• Participate in validation and verification of processes and operating procedures
• Master Secondary processing
  • Mixing
  • Chocolate processing
  • Jam Processing
• Provide technical support and training 

Procurement related activities

• Carry out raw material analysis (lab testing)
• Related product trial and analysis
• Conduct and analyse sensory data.
• Review raw materials; product; process specifications 

NPD & R&D Project

• Produce concept samples projects by working with the Biscuit Specialist
• Testing and measurements of prototypes
• Conduct literature surveys on process, ingredients and acts and regulations for the purpose of developing or optimizing analytical methods, processes and products
• Produce (formalise) process instructions
• Develop product and process assessment methods
• Update/create process specification

Department management

• Participate in Capex preparation and Commissioning
• Participate in GMP and HACCP initiatives
• Initiate process and product change requests (workflow)
• Participate in SHE initiatives 

Minimum Requirements:

Experience:                                                                   

• 3-year experience in a similar food processing environment
• Experience in large baking facilities (i.e. industrial bakeries) will be highly advantageous 

Qualifications:

• BSc in Food Sciences & Technology
• MSc in Food Science & Technology is an advantage 

Additional Requirements:

• Working knowledge of:
  • Food Science or Food Technology
  • Biscuit technology
  • Chocolate and coating technology
  • Food product, process testing and sensory science
• Data analysis, statistics and report writing
• Acts & Regulations pertaining to food product manufacturing 

Competencies:

• Articulating Information
• Attention to Detail
• Planning and Organising
• Thinking Analytically
• Continuously Improving
• Recovering from Setbacks
• Minimising Risk
• Persisting