Fresh Jobs at Dream Hotels & Resorts

Job Overview:

• As the Lodge Custodian, you will be responsible for overseeing all aspects of the hotel and resort operations, ensuring the highest standards of guest satisfaction, financial performance, and employee engagement. You will play a pivotal role in shaping the guest experience, maintaining the property's reputation, and driving the achievement of business goals. Dream Hotels & Resorts is an equal opportunity employer and values diversity in the workplace. We encourage candidates of all backgrounds to apply.

Qualifications and Experience

• Diploma or Degree in Hospitality Management or related field.
• 4 years minimum of 4-star resort operations and leadership experience in a similar position.
• Strong financial acumen and experience managing budgets.
• Demonstrated ability to drive revenue and improve operational efficiency.
• In-depth knowledge of hotel management software and industry best practices.
• Advanced computer literacy (including APEX and PLUSPOINT).
• Timeshare/Share block experience is advantageous.
• Excellent Food and Beverage Skills
• Valid driver’s license.
• Excellent knowledge and understanding of OTA’s

Deadline:4th September,2026

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Job Overview:
As a Food and Beverage Lead, your primary responsibility is to oversee and manage all aspects of the food and beverage operations within the Blue Marlin All-inclusive Seascape Resort.  Key focus areas are:

• Menu Planning and Development: Collaborate with chefs and culinary team to create menus that appeal to customers, align with the establishment's concept, meet budgetary requirements, and comply with food safety regulations.
• Purchasing and Inventory Management: Source and purchase food, beverages, and supplies, negotiate with vendors, manage inventory levels, and ensure cost-effective purchasing practices while maintaining quality standards.
• Team Management: Recruit, train, schedule, lead, and motivate food and beverage service team members, including waiters, bartenders, kitchen teams, and other personnel, to provide excellent customer service.
• Customer Service: Ensure high standards of customer service are maintained by interacting with guests, addressing feedback and complaints, and resolving any issues that may arise during service.
• Quality Control and Compliance: Monitor food preparation, presentation, and service to ensure quality and consistency, as well as compliance with health, safety, and sanitation regulations.
• Financial Management: Develop and manage budgets, analyse financial reports, track expenses, and implement cost-control measures to maximize profitability and achieve financial targets.
• Event Planning and Catering: Coordinate and oversee food and beverage services for events, conferences, weddings, and other special occasions, ensuring that client expectations are met and that events run smoothly.
• Marketing and Promotions: Collaborate with the Resort Custodian, marketing and Sales team to develop strategies to promote food and beverage offerings, drive sales, attract customers, and enhance the overall dining experience.
• Vendor and Supplier Relations: Build and maintain relationships with food and beverage suppliers, negotiate contracts, monitor performance, and seek opportunities for partnerships that benefit the establishment.
• Trends and Innovation: Stay informed about industry trends, new technologies, and innovations in food and beverage service to continuously improve offerings, stay competitive, and meet customer preferences.

Theoretical Knowlledge and Qualifications:

• Diploma or degree in Hospitality Management or related field 
• Proven food and beverage leadership experience of more than 3 years in a 4-star establishment
• Proficiency in MS office - Word, Excel & Outlook, Restaurant management software, POS, Preferably HTI with Pluspoint, Plus Central and Apex 

Deadline:11th September,2026

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Job Overview:

• We are on the look-out for an Activities Guide to join our team! Are you passionate about wildlife conservation and eager to share your knowledge with guests from around the world? Join Finfoot Lake Reserve as a Game ranger and be a key contributor to our commitment to providing an unforgettable and educational safari experience to our guests.

Theoretical Knowledge:

• Driver’s license, no pdp
• Proven experience as a Field Guide or in a related field.
• Experience within the Hospitality & Tourism Industry
• FGASA level 1
• Flexible and willing to help and learn in other areas of the business, multi-tasking role.
• Must be able to prioritise and manage tasks independently and work within a multicultural team.
• Must be a member of Eco Team and/or Fire and Evacuation Squad
• Responsible for presenting the Kids Club
• Game Ranger will be tasked with conducting weekly activity and vehicle checks, as well as managing orders related to vehicle maintenance and operational requirements.

Additional responsibilities:

• When no guests, should be able to do maintenance duties and bush clearance.
• Porter duties: Assist with carrying equipment and supplies during patrols and other field activities.

Deadline:11th September,2026

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Job Overview:

• As a Customer Experience Executive at Dream Hotels and Resorts, you will be at the forefront of delivering outstanding service to our guests. Your primary responsibility will be to manage all customer interactions, ensuring a seamless and memorable experience from reservation to departure. This role requires you to handle reservations, manage customer complaints, provide information about our services, and build strong relationships with clients to ensure repeated business. You will also support administrative functions, oversee the training and development of staff, and ensure compliance with company standards and policies. By consistently maintaining high service quality, you will play a crucial role in enhancing customer satisfaction and loyalty.

Key responsibilities:

• Manage and process all reservation requests, modifications, and cancellations.
• Handle exchanges, rental pools, welcome calls, incoming calls, and queries.
• Verify owner and guest details across timeshare, exchange, and rental bookings.
• Maintain accurate stock levels of flexi and fixed timeshare units.
• Provide product and destination information to clients, owners, and guests.
• Deliver professional, courteous service and resolve complaints effectively.
• Input and retrieve information using reservation systems (eRes, Nebula, in-house).
• Prepare quotes, confirmations, and invoices for bookings.
• Collect, verify, and manage payments from clients and OTAs.
• Perform general administrative duties and provide support to supervisors.
• Build strong client relationships and encourage repeat business.
• Maintain accurate records and ensure account clean-up and age analysis.
• Compile and present accurate monthly reports.

Qualifications and Experience

• 0 – 2 years of experience in the hospitality industry
• Computer literate (Microsoft Word, Excel, Outlook).
• Fully bilingual in English and Afrikaans.
• Solid geographical knowledge of South Africa.
• Familiarity with basic accounting and debtors’ functions. Own reliable transport and willingness to travel if required.
• Experience using reservation systems (e.g., eRes, Nebula, Opera, Galileo).
• Understanding of the timeshare and exchange ecosystem.
• Basic knowledge of OTA (Online Travel Agency) platforms.
• Must have knowledge of SANparks

Deadline:11th September,2026

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Job Overview:

• We are seeking a passionate and driven Chef de Partie to join our dynamic kitchen team. The ideal candidate will assist in the preparation, cooking, and presentation of high-quality dishes, maintaining standards of hygiene and safety. This role provides an excellent opportunity to grow within a structured kitchen environment and learn under the guidance of the executive chef

Key Responsibilities:

• Prepare and cook menu items in your designated section with consistency and attention to detail.
• Assist in the development of new dishes and menus.
• Ensure all mise en place is completed before service.
• Maintain cleanliness and organisation of your station.
• Follow kitchen procedures, food safety regulations, and hygiene standards at all times.
• Communicate effectively with other kitchen and service staff.
• Support senior chefs with training and supervision of kitchen staff as needed.
• Participate in stock control, deliveries, and inventory checks.
• Minimise waste and contribute to efficient kitchen operations.

Education and Experience:

• Culinary qualification or equivalent practical experience.
• Previous experience in a professional kitchen environment preferred.
• Strong work ethic, reliability, and a willingness to learn.
• Ability to work under pressure in a fast-paced environment.
• Good time management and organisational skills

Deadline:11th September,2026