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Job Description

Head of Campus/General Manager (Education) JB1712

Cape Town

Market Related
 
Campus Manager /GM (Operations /Higher /Tertiary Education) Campus Manager for higher/ tertiary education with Operations Management to oversee all aspects of the campus for their private education team. The successful Operations Manager should have exceptional organizational skills and the ability to multi-task is required and previous management experience within a tertiary education environment. Seeking a strong hands-on leader who is prepared to step in and get their hands dirty, lead by example and not only delegate.

 Educational requirements:

• Relevant Degree
• ETQA Experience
• 3 years plus experience in a management role
• Experience: 3-10 years’ experience in Training and Development environment
• High level of competency in MS office, Particularly Word and Excel
• Must come from tertiary academic environment
• TVET Experience is highly beneficial

 
Duties and Responsibilities:

• Oversee, direct, and lead the daily operations of the campus to ensure a high-quality service to every student
• Driving the performance of the sales team on a daily, weekly and monthly basis to achieve/exceed the campus annual targets
• Ensure service levels to students are optimized and that the turnaround times to resolve issues are raised by students is within the agreed parameters
• Manage and co-ordinate marketing activities at campus level and work closely with the head office marketing team in this regard
• Staff management: interacting, coaching, recognizing superior performance and addressing substandard performance of team members
• Key objective is to achieve the budgeted EBIDA for the campus for the period under review. This involves manage both the revenue and operational expenses daily.
• To ensure the highest quality of teaching and learning on campus. This includes continuous assessments of lecturers’ performance, working closely with committees and academic boards in head office and the academic department at head office
• Ensure that campus is fully complaint with all accreditation requirements from a statutory perspective
• To ensure that rollover and retention ratios for the campus are attained, and corrective action plans put in place to address non-compliance thereto
• Ensure that the campus is always presentable i.e. well maintained, clean, everything is working, all IT systems and equipment are operational

Ensure management interaction with students is optimized including things like the SRC, CSI projects at campus level, sports days, parents function etc

Qualifications

Educational requirements:
Relevant Degree

• ETQA Experience
• 3 years plus experience in a management role
• Experience: 3-10 years’ experience in Training and Development environment
• High level of competency in MS office, Particularly Word and Excel
• Must come from tertiary academic environment
• TVET Experience is highly beneficial

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Job Description

Dean of Academics (JB1986)
Sandton, Gauteng
Market Related

Aligned to the organisations vision and strategy, the Dean of Academics is responsible and accountable for academics in all respects. The Dean of Academics provides academic leadership to faculty and provides the structure for optimal management of Academic operations, teaching and learning, library resourcing, academic and administrative support to students and the coordination of work integrated learning. The Dean is responsible for managing Faculty, Programme reviews, learning materials and new programme development. The Dean portfolio includes the promotion of integrated quality assurance, academic governance, and the implementation of policies and procedures for compliance.

Educational Requirements:

• PHD or Doctorate required in cognate subject field
• At least 5 years at Snr academic level in higher education
• At least 3 years high level academic management experience
• Proven teaching and research portfolio with curriculum development and assessment design experience
• Experience in dealing with regulatory affairs and academic quality assurance processes within a higher education environment

Duties and Responsibilities:

• Academic leadership and quality assurance of programmes
• Management and quality assurance of academic operations assessment system, teaching and learning and MIS
• New programme design, development and accreditation
• Academic governance, committees, calendars, policies and procedures
• Work integrated learning monitoring, coordination and academic support for students
• Faculty academic staffing, approvals, development and scholarship

Qualifications

Educational Requirements:

• PHD or Doctorate required in cognate subject field
• At least 5 years at Snr academic level in higher education
• At least 3 years high level academic management experience
• Proven teaching and research portfolio with curriculum development and assessment design experience
• Experience in dealing with regulatory affairs and academic quality assurance processes within a higher education environment

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Job Description

RESPONSIBILITIES 

• Build and maintain ongoing relationships with the identified key persons within client organization 
• Identify and recommend enhanced and new services that answer clients' business needs 
• Have a comprehensive understanding of NielsenIQ products and services
• Analyse data to improve customer experience
• Handle and resolve customer requests, problems and questions
• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared  with senior management  
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and by providing value-added analyses and response to special requests.  
• Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings  

A LITTLE BIT ABOUT YOU 

You’ve dabbled in research and analytics. And you have the communication chops to translate it all into conversation or presentations. While you’ve worked with global cross-functional teams, you can also put your head down and focus on independent projects. Seeing the big picture takes attention to details. Keeping up with the fast-changing world of digital media measurement takes someone who recognizes that. You know what’s happening in big data and you’re ready to influence what’s next

Qualifications

• Bachelors degree with 4-6 years’ experience in FMCG / Service / Retail industry
• Strong Client Focus and Proactiveness 
• Working knowledge of research techniques and methodologies 
• Strong presentation skills, Logical thinking, Strong command on excel  
• Effective writing skills