Fresh Jobs at Nando's

Job Description    
To lead and manage Casas within an allocated portfolio to improve performance, growth and profitability. Manage multiple Franchise and Corporate owned Casas.                                                                                                                                                                                                                                                                                          

Minimum Requirements    

• Degree or equivalent NQF Level 7 qualification (Business Management, Financial Management, Hospitality Management)
• Driver’s License and own vehicle 
•  5-8 years’ experience in a middle management role in a restaurant or retail environment

Knowledge

• Knowledge of restaurant operations including people, product and customer processes (Advanced)
• Knowledge of running of multiple restaurants / business units (Advanced)
• Knowledge of real estate for business and footprint expansion (Intermediate)
• Knowledge of labour practices and bargaining councils (Advanced)
• Knowledge of Nando’s Technical Operations Standards and back office systems (Advanced)
• Knowledge of operations audits (Advanced)
• Communication skills – both written and verbal (Advanced)
• Financial acumen (Advanced)
• Coaching and mentoring skills (Advanced)
• Microsoft Office skills (Advanced) 

Duties and Responsibilities    
People management

• Provide input and implement Nando’s People policies and procedures
• Coordinate activities and manage performance of Patraos in the portfolio to ensure operational excellence, to maximise returns on investments, and to increase productivity
• Manage the IR climate of the business, in conjunction with IR service providers and People partners, to mitigate risk and improve employee relations
• Work with People partners in dealing with grievances and disciplinary issues and ensure their effective implementation and management, including attending CCMA / Bargaining Council hearings
• Monitor behaviour in the Casa to ensure that any form of abuse of Nandocas is reported, addressed and managed accordingly
• Draw on internal and external sources to develop a sufficient pipeline of permanent and temporary managers for the portfolio
• Motivate and drive Nandocas to participate in the League of Champions and similar recognition and incentive opportunities

Operational management

• Oversee Casa activity including Escudo (Internal Compliance Audit), Talk to Nandos, SOS, Qpro (External Compliance Audit) and sales growth indicators to ensure alignment with corporate goals and operational objectives
• Manage adherence to Brand standards and operating policies and procedures
• Implement and enforce Company regulations and ensure strict compliance with Occupational Health and Safety, Labour and other related legislation
• Conduct regular Casa visits to identify problems, concerns and opportunities for improvement and to guide Patraos in the implementation of solutions
• Address and resolve customer complaints that have been escalated
• Address and rectify identified breaches and operational directives
• Maintain an optimum headcount for Casas within portfolio that balances EBITDA (Profit) targets with seasonal fluctuations and customer service requirements
• Coordinate activities for revamp and acquisition projects
• Ensure trading, liquor and Halaal licenses/certifications are in place
• Monitor gross profit in line with monthly theoretical
• Identify risks and factors affecting business continuity and implement plans to improve the business following quarterly meetings with FRS and Patrao
• Track the scorecard (HHIYH/ Brand Scorecard) for Casas and work with the Patrao to address concern areas
• Report on key metrics for the portfolio, including presenting a quarterly review
• Onboard new and acquisition Casas for the portfolio, ensuring comprehensive due diligence and the implementation of Corporate standards
• Work with the Loss Prevention Officer to identify and implement risk management and prevention controls in the portfolio and contribute to the investigation process

Marketing and business development

• Provide input into development and implementation of plans and strategies for growth within portfolio
• Monitor the implementation of national, regional and local marketing plans and initiatives
• Work with Marketing to identify and manage marketing activation and stimulate localised marketing initiatives
• Coordinate and execute quarterly CSI and community initiatives
• Scan the local area portfolio to identify emerging trends that will affect the Casas
• Work with the Patrao to identify opportunities to increase customer headcount and generate sales growth through in-casa marketing campaigns- including initiating contact to drive large scale orders

Budgeting and financial management

• Provide input into the annual budget and forecasting process
• Monitor adherence to financial policies, processes and budgets
• Monitor Casa performance and daily sales figures versus budget and targets
• Monitor Casa expenses, analysing variances and initiating corrective action
• Coordinate the financial review process (202)
• Report operational and financial risk to senior management for analysis and mitigation
• Submit requests to sell or dispose of assets
• Submit new asset requisition and tagging paperwork
• Decide on the repair and replacement of equipment and submit capex request in line with finance policy
• Verify and authorise repairs and maintenance invoices 

Property management

• Manage relocation, enlargement and revamp projects
• Identify opportunities for new viable sites within the portfolio and inform the General Regional Manager
• Complete the required questionnaire for revamps and relocations, including size, competition in the portfolio, and the impact on existing casas in the portfolio

go to method of application »

Job Description    

• To operate all components of the pouch line to ensure quality standards are met and production targets are achieved. Also, to supervise pouch line and both sachet lines staff. 

Minimum Requirements    

• Grade 12
• A mechanical and or electrical trade will be an advantage.
• At least 2 years experience operating similar equipment in a food manufacturing environment.
• Experience with leading a team.
• First hand knowledge of food safety programs eg. BRC, HACCP, FSSC ISO 22000.

Duties and Responsibilities    
KEY PERFORMANCE AREAS 

•  Do daily start-up checklist on the line. 
•  Attend pre-start up meetings. 
•  Always wear PPE correctly while in the plant. 
•  Ensure team members are always working safely. 
•  Follow production plan. 
•  Ensure sauce and packaging material is available to meet the shift production targets. 
•  Do correct machine set up as per machine specification. 
•  Ensure all machines runs at correct operation speed. 
•  Ensure correct batch and date code applied on product and sign off on on-line QC sheets. 
•  Ensure work area is always kept clean during production and work area is cleaned after the shift. 
•  Do line CIP’s correctly when required. 
•  Ensure BRC food safety standards are adhered to all the time. 
•  Measure waste and report to manager if more than allowed. 
•  Report any technical breakdowns to maintenance personnel. 
•  Ensure all primary packaging (film) is covered while in storage. 
•  Manage team members time sheets. 
•  Manage team’s leave balances. 
•  Ensure team members follow the company rules and apply discipline if and when necessary. 
•  Assist the maintenance team with preventative maintenance tasks on machines. 
•  Ensure all downtimes are booked timeously on Shopware. 

EDUCATION/QUALIFICATION 

•  Grade 12 
•  A mechanical and or electrical trade will be an advantage. 

EXPERIENCE 

•  At least 2 years experience operating similar equipment in a food manufacturing environment. 
•  Experience with leading a team. 
•  First hand knowledge of food safety programs eg. BRC, HACCP, FSSC ISO 22000. 

SELECTION CRITERIA

•  Must be willing to work shifts. 
•  Must be pro-active. 
•  Must be willing to work week-ends when required. 
•  Must have leadership skills. 
•  Must be willing to go the extra mile. 
•  Must have a positive attitude. 

go to method of application »

Job Description    

• To operate all components of the pouch line to ensure quality standards are met and production targets are achieved. Also, to supervise pouch line and both sachet lines staff.           

Minimum Requirements    

•  Grade 12 
•  Basic literacy and numeracy 
•  Basic Food Hygiene and certificates an advantage 
•  Manual handling 

Duties and Responsibilities    
KEY PERFORMANCE AREAS 

•  All goods in / goods out work instructions are carried out correctly and efficiently.
•  All goods are stored neatly and correctly and proper stock rotation is carried out.
•  Adhere to health and safety regulations, ensuring that they work within ‘safe systems of work’ including all types of mobile pallet moving equipment.
•  Ensure that all materials are handled and dealt with in accordance to the company's guidelines and specifications and are available to internal customers to meet production requirements on time and in full.
•  Ensure all materials are correctly labelled, stored, recorded and maintained.
•  Ensure SAP transactions are completed within the Company’s timeframes, with precision and accuracy.
•  Maintain Company operating procedures and work with the Quality Assurance team, completing appropriate QA documentation ensuring product quality and standards are adhered to.
•  Ensure full compliance with Company Quality, Food Safety, Health & Safety and Environmental requirements.

EXPERIENCE 

•  To hold a recognised forklift certificate relevant to the Company’s requirements. 
•  To have a good work understanding of total quality, hygiene, and general housekeeping requirements. 

SELECTION CRITERIA

•  FLT and Ride On Licence essential.
•  Attention to detail is vital.
•  Good Verbal & Written Communicator.
•  Honest Approach.
•  Good Timekeeping and attendance.
•  PC literacy preferred.

go to method of application »

Job Description    

• The CI Specialist is responsible to identify and improve the outcomes of manufacturing and operational processes to improve efficiencies, reduce cost and increase customer satisfaction. They will manage, coordinate and control of manufacturing process reporting data via SHOPWARE, Scada and SAP and ensure that all goods & services are produced efficiently and that the correct amount is produced at the right cost and level of quality. As the CI Specialist, you will assist the transformation into a World Class Manufacturing Operation following TPM and Lean methodologies.

Minimum Requirements    
EDUCATION/QUALIFICATION

•     Bachelor's Degree in Science, Operations or Industrial Engineering 
•     Advanced Technical Diploma 
•     Extensive experience using MS Office Suite (Outlook, Word, Excel and PowerPoint), ERP and other relevant computer software and systems effectively 
•     Operational systems knowledge of SHOPWARE, Scada, Visio, AutoCAD and SAP 

EXPERIENCE 

•  3 + years of experience applying Lean and 5S techniques in a Lean manufacturing environment 
•  3+ years shift production experience in a food, chemical, beverage and BRC, ISO 9001 manufacturing experience 
•  3+ years of experience in cross-functional project or program management 
•  2+ World Class Manufacturing exposure to both processes and equipment 

Duties and Responsibilities    
KEY PERFORMANCE AREAS 

•     Be the leader in implementing and driving SHOPWARE and SCADA as the manufacturing tool throughout the operational business. 
•     Meet OTIF%, ATP%, Downtime% and MPS% KPI’s 
•     Ensure full conformances to quality standards and specifications. 
•     Create, implement, and continuously improve department processes and standards to ensure alignment, compliance, and to meet customer requirements. 
•     Maintain and implement the daily, weekly and monthly Shopware reporting processes. 
•     Implement, manage and drive efficiencies in the company.
•      Set, standardize and monitor key processes to improve efficiencies and reduce costs. 
•     Implements and drive plans to correct and address any issues and or non-conformances identified identifying root cause analysis and oversees specific corrective action plans. 
•     Ensure that equipment is timeously maintained, and efficiencies are achieved above 80% OEE.
•     Identify and facilitate process improvement projects, training/ workshops to drive cultural change.
•     Conduct root cause analysis to determine metrics, troubleshoot manufacturing/ business and assembly issues, material flow, project plans, production capacity, facility design and create process documentation.
•     Carrying out advanced data collection and analysis for process mapping, develop budgets and cost analysis to determine project feasibility.
•     Design Install and debug tooling and capital equipment as it relates to process improvement.
•     Drive value stream mapping to define “As-Is Analysis” and the transition to Future State.
•     Develop and conduct compliance audits, program evaluations and reviews to drive results with the fortitude to ensure change is permanent and in line with World Class.