Fresh Jobs at Newmark Hotels

Job Advert Summary    

• The Sous Chef plays a key leadership role in supporting the Executive Chef in the day-to-day management of the kitchen. This position is responsible for ensuring exceptional food quality, consistency, and presentation, while maintaining high standards of hygiene, safety, and operational efficiency. The ideal candidate is passionate about plant-based cuisine, thrives in a fast-paced environment, and is committed to delivering a world-class culinary experience aligned with the sanctuary’s standards and guest expectations

Minimum Requirements    

• Proven experience as a Sous Chef or in a similar senior kitchen role.
• Strong experience and passion for plant-based cuisine (essential).
• Creative flair with a keen eye for detail and presentation.
• Strong leadership and team management skills.
• Excellent organisational and time-management abilities.
• High standards of professionalism and personal presentation.
• Strong customer service orientation and understanding of guest expectations.
• Ability to work effectively under pressure in a fast-paced environment.
• Positive attitude with a collaborative, team-focused approach.
• Flexible and willing to work shifts, weekends, and public holidays.
• Demonstrates integrity and acts in the best interest of the company at all times

Duties and Responsibilities    

• Support the Executive Chef in overseeing daily kitchen operations and food production.
• Ensure all company policies, procedures, and standard operating procedures (SOPs) are consistently adhered to.
• Maintain the highest standards of food quality, taste, and presentation, while staying up to date with current culinary trends—particularly in plant-based cuisine.
• Coordinate and manage food preparation schedules in line with business levels, events, and occupancy.
• Supervise, guide, and support kitchen staff to ensure consistent delivery and performance.
• Enforce hygiene, health, and safety standards in accordance with HACCP requirements.
• Assist in setting kitchen goals and proactively identify and resolve operational challenges.
• Train and develop team members on menu items, preparation techniques, and presentation standards.
• Manage stock control, including monthly stock takes and ordering based on forecasted business levels.
• Foster strong working relationships with other departments to ensure seamless guest experiences.
• Ensure all kitchen staff adhere to uniform and grooming standards.
• Maintain a clean, organised, and hygienic kitchen environment at all times.
• Step into the role of Executive Chef in their absence.
• Perform any additional duties as required by management

Deadline:18th June,2026

go to method of application »

Job Advert Summary    

• To provide exceptional customer service by ensuring a high-quality dining experience through professional, courteous, and efficient service, while adhering to company standards and hygiene protocols. The Waiter plays a vital role in creating a welcoming atmosphere, anticipating customer needs, and ensuring seamless food and beverage service. This position requires a strong focus on guest satisfaction, attention to detail, and the ability to work collaboratively with kitchen and front-of-house teams. As a key representative of the establishment, the Waiter upholds brand standards and contributes to a positive, clean, and safe dining environment. The role also includes supporting daily restaurant operations, addressing guest feedback promptly, and consistently promoting a culture of excellence and hospitality

Minimum Requirements    

• Excellent communication skills in English
• Strong attention to detail
• Exceptional customer service skills
• Positive and professional attitude
• Ability to work effectively as part of a team
• Always act in the best interest of the company
• Flexible and available to work shifts, including weekends and holidays
• Well-groomed and presentable appearance

Duties and Responsibilities    

• Adhere to all company policies, procedures, and standard operating procedures (SOPs)
• Prepare the dining area for service, ensuring all mise-en-place is completed to standard
• Greet and serve guests in a professional, friendly, and timely manner
• Proactively attend to guest needs and ensure a consistently high level of service
• Prepare in advance for the arrival of individual and group bookings
• Ensure tables are properly set according to company standards, using clean and undamaged items
• Keep waiter stations fully stocked with clean cutlery, napkins, and other necessary items
• Maintain up-to-date knowledge of the menu, including specials and ingredients
• Clear tables promptly, balancing efficiency with ensuring guests do not feel rushed
• Accurately take and process food and beverage orders, ensuring timely delivery and correct billing
• Consistently uphold the highest standards of hygiene and cleanliness in all work areas
• Perform any other duties as may be reasonably required to support restaurant operations

Deadline:27th June,2026

go to method of application »

Job Purpose

• The Maintenance Manager is responsible for overseeing the repair, maintenance, and overall upkeep of the hotel/property facilities, plant, machinery, and equipment to ensure operational effectiveness, guest comfort, safety compliance, and aesthetic standards are consistently maintained.
• The role is responsible for managing the maintenance team, delegating daily tasks, implementing preventative maintenance programmes, controlling maintenance budgets and invoices, and ensuring that maintenance work is completed efficiently and cost-effectively. The Maintenance Manager is also expected to prioritise completing maintenance work in-house wherever possible before outsourcing to external contractors.
• The Maintenance Manager will oversee contractor performance, ensure compliance with statutory requirements, and maintain all facilities to company standards while supporting the operational needs of the business.

Minimum Requirements    

• Grade 12 / Matric Certificate
• Relevant technical qualification or trade certificate advantageous
• Minimum 3–5 years’ maintenance management experience, preferably within hospitality or property management
• Experience managing a maintenance team and external contractors
• Computer literacy (Microsoft Office, email, maintenance systems)
• Valid driver’s licence advantageous
• Knowledge of health and safety regulations and compliance standards

Duties and Responsibilities    
Operational Maintenance Management

• Ensure that all company policies, procedures, and SOPs are adhered to at all times.
• Supervise the repair and maintenance of buildings, rooms, public areas, back-of-house areas, and all installed mechanical equipment.
• Attend to breakdowns of plant, machinery, and equipment promptly and efficiently.
• Draw up and manage preventative maintenance schedules annually and ensure all maintenance is completed according to schedule.
• Ensure all maintenance issues are logged, prioritised, delegated, and completed within required timeframes.
• Delegate daily maintenance tasks effectively to the maintenance team and monitor completion standards.
• Ensure all rooms, public spaces, and external areas remain aesthetically pleasing, functional, and in good repair.
• Perform or oversee maintenance work related to carpentry, plumbing, electrical, painting, tiling, and general building repairs.
• Ensure emergency equipment is operational and tested regularly.
• Conduct routine inspections of facilities and identify maintenance risks or repair requirements proactively.
• Identify opportunities to complete work internally to minimise outsourcing costs where practical and operationally feasible.

Team Management

• Manage maintenance staff rosters, attendance, leave, and daily task allocation.
• Lead, motivate, and develop the maintenance team to ensure high performance and accountability.
• Conduct staff performance appraisals and disciplinary procedures where required.
• Identify training and development needs within the department and implement training initiatives.
• Promote safe working practices and ensure compliance with occupational health and safety standards.

Contractor & Service Provider Management

• Manage all external contractors and service providers performing work on the property.
• Monitor contractor performance and workmanship to ensure compliance with service agreements, warranties, lease obligations, and company standards.
• Obtain quotations and approvals for outsourced maintenance work where required.
• Ensure contractors adhere to all safety and site regulations while on property.
• Verify contractor invoices and ensure all work completed aligns with approved quotations and scope of work.

Compliance & Safety

• Maintain statutory safety records for DB boards, generators, lifts, boilers, sprinkler systems, fire equipment, and other regulated systems.
• Ensure refrigeration equipment, air conditioning systems, drainage systems, grease traps, generators, solar systems, heat pumps, and plant equipment are maintained and compliant.
• Conduct routine checks on water pressure equipment and associated systems.
• Ensure all safety files, certificates, inspections, and compliance documentation are up to date.
• Respond immediately to building and safety-related concerns and emergencies.
• Maintain clean, orderly, and hazard-free maintenance work areas.

Administration & Reporting

• Maintain accurate maintenance records, schedules, logs, and reports.
• Provide monthly maintenance reports, including expenditure, ongoing projects, breakdowns, and preventative maintenance updates.
• Attend HOD meetings and any other operational meetings as required.
• Perform any additional ad hoc duties reasonably required by management.

Core Competencies

• Strong leadership and team management skills
• Excellent communication skills (written and verbal)
• Strong organisational and planning abilities
• Good understanding of plumbing, carpentry, electrical, HVAC, and general building systems
• Good understanding of generators, solar systems, heat pumps, refrigeration systems, and IT infrastructure
• Strong knowledge of facilities machinery and maintenance equipment
• Excellent problem-solving and troubleshooting skills
• Strong contractor and supplier management skills
• Budget management and cost-control abilities
• Strong attention to detail and quality standards
• Ability to work under pressure and respond to emergencies effectively
• Highly responsible, reliable, and trustworthy
• Professional, presentable, and service-oriented
• Ability to act in good faith and in the best interests of the company at all times
• Ability to work shifts, weekends, public holidays, and after-hours when operationally required

Deadline:17th June,2026

go to method of application »

Job Advert Summary    

• The General Manager is responsible for the overall leadership, management, and performance of Future Found Sanctuary. Reporting to the Regional Operations Director or designated Executive Representative of Newmark Hotels & Reserves, the General Manager will ensure the successful operation of the property through exceptional guest experiences, strong financial performance, effective people management, and adherence to Newmark Hotels & Reserves' standards and values. The General Manager will provide strategic and operational leadership across all departments, ensuring the property achieves its commercial objectives while maintaining the highest levels of service excellence, guest satisfaction, sustainability, and operational efficiency.

Minimum Requirements    

• Bachelor's degree or diploma in Hospitality Management, Business Management, Tourism, or a related discipline.
• Minimum of 8 to 10 years' experience in hospitality management.
• At least 5 years in a senior leadership role such as General Manager, Hotel Manager, Resident Manager, or equivalent position.
• Demonstrated expertise in managing luxury hotels, lodges, resorts, or boutique hospitality venues.
• Strong financial acumen with proven ability to drive commercial success.
• Experience overseeing multi-departmental operations ensuring seamless service delivery.
• Proven track record within luxury hospitality and wellness-oriented properties.
• Excellent leadership, communication, and interpersonal skills.
• Ability to implement strategic initiatives to enhance guest experience and operational efficiency.
• Knowledge of industry trends and commitment to continuous professional development.

Duties and Responsibilities    
Strategic Leadership

• Lead and manage all aspects of the property's operations in alignment with Newmark Hotels & Reserves' strategic objectives.
• Develop and implement annual business plans, budgets, and operational strategies.
• Identify opportunities to improve revenue, profitability, guest satisfaction, and operational efficiencies.
• Drive a culture of excellence, accountability, and continuous improvement throughout the property.
• Represent the property within the local community and industry networks.

Operational Management

• Oversee the day-to-day operations of all departments, including:
• Rooms Division (housekeeping, front office, maintenance, security, spa and wellness)
• Food and Beverage
• Finance and Administration
• Human Resources
• Ensure compliance with all Newmark operational standards, policies, and procedures.
• Monitor service delivery and ensure a consistently exceptional guest experience.
• Conduct regular operational reviews and implement corrective actions where required.

Financial Management

• Assume full responsibility for the property's financial performance
• Develop and manage annual operating budgets and forecasts.
• Monitor revenue, expenses, labour costs, and departmental profitability.
• Drive revenue growth through strategic pricing, sales initiatives, and market positioning.
• Review financial reports and implement actions to achieve budgeted targets.
• Ensure effective cost control measures without compromising guest experience or service standards.

Guest Experience

• Maintain the highest standards of guest satisfaction and service excellence.
• Respond appropriately to guest concerns and ensure effective resolution of complaints.
• Foster a guest-centric culture across all departments.
• Monitor guest feedback and implement initiatives to enhance the overall guest experience.

People Management and Leadership

• Lead, mentor, and develop department heads and management teams.
• Promote employee engagement, retention, and professional development.
• Ensure workforce planning aligns with operational requirements.
• Conduct regular performance reviews and support talent development initiatives.
• Promote a positive workplace culture aligned with Newmark values.

Sales and Commercial Performance

• Work closely with the Sales and Marketing teams to maximize occupancy, revenue, and market share.
• Support the implementation of sales, marketing, public relations, and promotional strategies.
• Develop relationships with key clients, travel partners, and stakeholders.
• Monitor market trends and competitor activities.

Compliance, Risk, and Sustainability

• Ensure compliance with all statutory, legal, health, safety, labour, and environmental regulations.
• Maintain property licenses, permits, and certifications.
• Oversee risk management processes and business continuity planning.
• Champion sustainability initiatives and responsible tourism practices.
• Ensure adherence to Newmark's governance and reporting requirements

Property and Asset Management

• Oversee the maintenance and preservation of all property assets.
• Ensure preventative maintenance programs are effectively implemented.
• Work closely with property owners, asset managers, and Newmark leadership regarding capital expenditure projects and asset enhancement initiatives.
• Ensure the property consistently reflects the standards expected of a luxury hospitality destination

Deadline:16th June,2026

go to method of application »

Job Advert Summary    

• The Project Manager is responsible for coordinating and driving the successful execution of strategic and operational projects across the Newmark Hotels & Reserves portfolio. Working closely with the Operations Director and relevant leadership teams, the Project Manager will ensure that project objectives, timelines, and deliverables are clearly defined, assigned, monitored, and completed within agreed deadlines.The role serves as the central point of coordination within the PACER project management system, ensuring accountability across departments, facilitating communication between stakeholders, and providing visibility on project progress, risks, and outstanding actions.
• The position may require occasional domestic and/or international travel in support of operational, commercial, supplier, training, or corporate business activities

Minimum Requirements    

• Relevant qualification in Project Management, Business Management, Hospitality Management, or a related field.
• Proven experience in project management, project coordination, or operational management, preferably within the hospitality sector.
• Experience working with project management and workflow systems.
• Strong organizational and administrative skills with exceptional attention to detail.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Excellent communication and stakeholder management skills.
• Strong problem-solving abilities and a proactive approach to driving results.
• Advanced proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint

Duties and Responsibilities    

• Work closely with the Operations Director and departmental leaders to manage and coordinate company-wide projects and initiatives.
• Utilize the PACER system to create, assign, track, and monitor project tasks, milestones, and deadlines.
• Ensure all project activities are allocated to the appropriate departments and individuals with clear accountability and delivery expectations.
• Monitor project progress and proactively follow up on outstanding actions to ensure timely completion.
• Facilitate collaboration between operational, commercial, finance, human resources, marketing, and property teams as required.
• Prepare and maintain project schedules, status reports, action registers, and project documentation.
• Escalate risks, delays, and resource constraints to the Operations Director and relevant stakeholders.
• Coordinate project meetings, record actions, and ensure follow-through on agreed deliverables.
• Drive a culture of accountability and continuous improvement through effective project tracking and reporting.
• Support the implementation of strategic business initiatives and operational improvement projects across the group
• Ensure project updates within PACER remain accurate, current, and reflective of actual progress.
• Produce regular progress reports and dashboards for senior management.
• Oversee procurement and logistics activities related to operating equipment, tools, supplies, and other operational resources required for the efficient functioning of the property.

Deadline:17th June,2026

go to method of application »

Job Advert Summary    

• Join Onyx Hotel in Cape Town as a Porter, a crucial frontline role responsible for efficient guest luggage handling, supporting seamless arrivals and departures, and enhancing guest experience through personalized service. This permanent position requires excellent English communication skills, strong customer service orientation, reliability, and the ability to remain calm under pressure. Successful candidates will demonstrate flexibility to work shifts including weekends and public holidays, teamwork, and adherence to hotel policies and procedures. Key responsibilities include secure luggage management, assisting with guest rooming, coordinating transport arrangements with Duty Managers, and maintaining front office cleanliness and presentation. Applicants must hold a Grade 12 or National Certificate and possess a professional attitude committed to delivering exceptional hospitality within a dynamic, fast-paced environment at a leading Western Cape hotel.

Minimum Requirements    

• Minimum education level of Grade 12 or National Certificate.
• Fluent in English with excellent written and verbal communication skills.
• Proven customer service experience in a hospitality environment is preferred.
• Ability to handle guest luggage efficiently and safely.
• Strong interpersonal skills with the ability to personalize guest interactions.
• Reliable, punctual, and able to work flexible hours including weekends and public holidays.
• Physical stamina to perform manual handling and prolonged standing or walking.
• Professional attitude with a commitment to uphold company policies and standard operating procedures.
• Ability to remain calm and composed under pressure in a fast-paced environment.
• Team player with the willingness to assist colleagues and management as needed.

Duties and Responsibilities    

• Efficiently handle guest luggage during arrivals and departures, ensuring safe and secure transportation to and from guest rooms.
• Provide courteous and personalized service to guests, enhancing their overall experience and addressing their needs promptly.
• Assist with guest rooming by coordinating with Front Office and Duty Managers to ensure smooth check-in and room assignments.
• Maintain cleanliness and organized presentation of the front office and lobby areas to uphold the hotel's standards.
• Coordinate transport arrangements for guests in collaboration with Duty Managers, ensuring timely and accurate service delivery.
• Adhere strictly to all company policies, procedures, and safety protocols to promote a professional and secure environment.
• Demonstrate flexibility by working shifts, including weekends and public holidays, to support operational requirements.
• Exhibit physical stamina necessary for manual handling tasks and standing or walking for extended periods.
• Remain calm and composed under pressure, effectively managing high traffic periods with professionalism.
• Collaborate proactively with team members and support management as needed to foster a cohesive team environment.

Deadline:17th June,2026

go to method of application »

Job Advert Summary    

• Join our Onyx Hotel team in Cape Town as a Receptionist in the Front Office department, where your exceptional customer service skills and attention to detail will ensure a welcoming and efficient guest experience. As a key front desk professional, you will manage guest information using Opera PMS, coordinate room allocations with Housekeeping, and maintain compliance with credit and billing policies. This permanent role requires fluency in English, strong communication, teamwork, and reliability. You will assist Duty Managers with front desk operations, handle group arrivals, and perform administrative tasks during shifts including weekends and public holidays. Thrive in a dynamic hospitality environment promoting professionalism, accuracy in registration processes, and seamless coordination with porters. 

Minimum Requirements    

• Minimum education level of Grade 12 or National Certificate
• Proficient in English with excellent verbal and written communication skills
• Previous experience in a receptionist or front office role within the hospitality industry preferred
• Basic knowledge of Opera PMS or similar property management systems
• Excellent organizational and multitasking abilities to manage guest information and front desk operations efficiently
• Strong interpersonal skills to provide professional and courteous guest service
• Ability to work shifts including weekends and public holidays
• Reliable, punctual, and capable of working professionally in a team environment
• Attention to detail in completing registration forms, reconciling reports, and adhering to company policies
• Well-groomed appearance and professional demeanor at all times

Duties and Responsibilities    

• Greet and welcome guests promptly and courteously upon arrival at the front desk.
• Manage guest check-in and check-out processes efficiently using Opera PMS 
• Handle room reservations, cancellations, and changes in coordination with the Housekeeping department.
• Maintain accurate guest records and ensure compliance with registration procedures and company policies.
• Provide clear information on hotel services, amenities, and local attractions to enhance guest experience.
• Coordinate with porters and other staff to ensure smooth guest arrivals, departures, and luggage handling.
• Assist Duty Managers with front desk operations and administrative tasks during shifts, including handling group arrivals.
• Respond promptly and professionally to guest inquiries, complaints, and requests, ensuring high service standards.
• Prepare and reconcile daily front office reports, credit, and billing documentation meticulously.
• Work efficiently as part of a team, maintaining a professional appearance and demeanor while adhering to shift schedules, including weekends and public holidays.

Deadline:17th June,2026

go to method of application »

Job Advert Summary    

• Your role is to serve as our guests’ first point of contact on arrival and manage all aspects of their accommodation. Responsibilities include checking in late arrivals and processing early departures, responding to guest requests, and managing reservations registering guests, managing reservations and providing information about rooms, amenities, rates, inclusions, exclusions, activities available, mealtimes, do and don’ts, emergency contacts and general information about the Area. You need to have a passion for customer service. Ultimately, you will help create a pleasant and memorable experience for our guests.

Minimum Requirements    

• Experience: 1–3 years in hotel reservations or front office management, with previous experience.
• Grade 12 (Matric) or equivalent
• Technical Knowledge: Proficiency in Property Management Systems (PMS) like Opera Cloud and channel management tools like FreshDesk. Strong command of Microsoft Office Suite
• Communication: Strong interpersonal skills for client negotiation and team management. 
• Exceptional attention to detail and organizational skills.
• Ability to work under pressure, prioritize tasks, and handle multiple requests
• Customer-focused mindset with a proactive approach to service

Duties and Responsibilities    

• Perform all Late check-in and early check-out tasks
• Responsible for the "End of Day" process in the hotel program and printing all financial reports related to accounting.
• Manage online and phone reservations in coordination with central reservations
• Inform customers about payment methods and verify their credit card details and collect payments as stipulated in your check in and check out SOP’s
• Collect all relevant guest information; Passport / ID copy, payment details, nationality, country of residence, phone number and email address of guest
• Checks for any outstanding financial issues (e.g., uncharged items or necessary corrections)
• Assign rooms to guests, this is usually done in the mornings before the HOD and staff meeting
• Act as the customer relations liaison by attending to guest complaints and passing on any information to the respective HODs within a timely manor
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs and or extra requests
• Confirm group reservations and arrange personalized services for VIP customers
• Upsell additional facilities and services
• Maintain updated records of bookings and payments
• Organize transport services for guests at their request
• Assist the night auditor with the night audit preparation
• Check reviews and add to your morning briefing documents for the AM shift
• Attend to after-hours guest requests
• Work with security in securing the building

CORE COMPETENCIES

• Clear communication skills – both written & verbal
• Presentable, well-spoken & professional individual
• Fluent in English, both oral and written.
• Good understanding of Maths
• Good Knowledge of the Reserves’ Software(OPERA)
• Customer service orientated
• Excellent communication and organizational skills
• Ability to deal with guests
• Excellent time management skills
• Ability to take initiatives
• Good decision-making abilities
• Good use of MS software such as Excel and Word

Deadline:30th June,2026