Fresh Jobs at Premier FMCG (Pty) Ltd

Job Description    

To contribute to the performance of the Call Centre through accurate order taking and monitoring, customer liaison and communication with internal functional departments

Key Responsibilities

• Processing of orders according to the information received from customers
• Ensure pricing on captured orders are correct
• Ensure queries, complaints, concerns resolved or escalated as per procedure
• Ensure daily filing is done according to departmental requirements
• Ensure that all reports are completed and communicated
• Workflows completed as per system requirements
• Ensure that clients’ needs are met according to their expectations

Qualification Requirements    

• Grade 12 with numerical ability and PC Literacy

Experience Requirements    

• At least 2 years’ experience in FMCG sales environment
• At least 2 years’ experience in the field of sales administration, executions or call centers

Other Requirements

• Pressurised environment
• 6-day position
• Required to work Saturdays, Sundays and Public Holidays when required.
• Ability to work in a team environment to achieve daily deadlines.

Key Outputs    

• Business procedures, rules, and processes
• In house systems
• Product and portfolio
• Assertiveness
• Communication skills (written and verbal)
• Numerical ability
• Problem solving
• Innovation
• Teamwork
• Accountability
• Sense of urgency

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Job Description    

Responsible for maintaining and growing existing targets across client base in the Informal trade. 

Key Responsibilities

• Floor walk, Stock management and presentation
• Returns, Administration
• Orders, New business accounts
• Sales growth (by category)
• Communication and interdepartmental synergy, Sales targets
• Crate Control, Cold Calling, Buildings Displays
• Relationship building internal and external customers, Route Riding

Qualification Requirements    

• Matric 

Experience Requirements    

• 3-5 years sales experience
• Experience in an FMCG environment

Other Requirements

• Need to balance office and trade
• Relationship building is imperative.
• Flexibility in terms of relevant client location
• Code 08 license
• Field Marketer
• Merchandising experience
• Required to work Saturdays, Sundays and Public Holidays

Key Outputs    

• Business procedures, rules and processes
• Competition / competitor activity
• Client / Consumer relationships
• Organisational understanding, Sales Processes, Analytical thinking
• Accuracy / attention to detail, Communication, Decision making.
• Assertiveness, Conflict handling & influencing / negotiating
• Proactivity, Interpersonal skills
• Innovation / continuous improvement
• Teamwork, Accountability
• Sense of urgency, Respect & IR

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Job Description    

Responsible for on time in full delivery.

Key Responsibilities

• Truck housekeeping
• Ensuring all incidents and accidents are reported timeously
• POD control
• Safe working practices
• General Housekeeping
• Following Standard Operating Procedures

Qualification Requirements    

• Grade 12 Essential

Experience Requirements    

• 5-7 years’ experience in relevant trade within FMCG
• Exposure to FMCG environment will be an advantage.

Other Requirements

• 5 - day position and may be required to work overtime and unusual working hours (after hours) from time to time.
• May be required to work on Saturdays, Sundays and Public holidays as per shift roster including night shift.
• Must have a valid code 14 driver’s license and a valid PDP (it is the drivers’ responsibility to ensure that their PDP is renewed timeously each year.

Key Outputs    

• Knowledge of business processes, rules and procedures
• Understand Safe working practices.
• Good Communication skills
• Have a sense of urgency/results orientation.
• Strong numerical ability
• Must be Innovative with high focus on Continuous Improvements
• Must be able to work in a Team.
• Must be Accountable and self-motivated.
• Must have Respect for self and others.