Fresh Jobs at Rola Motor Group

Job Advert Summary    

We are seeking a talented and motivated Marketing Coordinator to join our team with Rola Ford. The successful candidate will play a critical role in supporting the development and execution of marketing strategies and campaigns that drive awareness and revenue for our company, across all 5 of our Ford dealerships. 

The Marketing Coordinator will serve as the main point of contact with dealerships in assistance with online and offline marketing-related matters. The candidate will ensure that marketing activities are planned and implemented in order to assist the dealership in reaching its targets. Responsible for developing marketing campaigns based on current trends to reach our predetermined goals.

What we offer: 

• Competitive salary
• Provident Fund and Medical Aid Benefits

Minimum Requirements    

• Bachelor's degree in Marketing, Communications, or a related field.
• 3+ years of experience in marketing, automotive experience advantageous.
• Excellent communication and interpersonal skills.
• Strong project management skills and attention to detail.
• Proficiency in Microsoft Office and Adobe Creative Suite.
• Experience with website content management systems, social media platforms, and email marketing tools.
• Ability to understand social media trends in the digital content and social media space.
• Proficiency with video and photo editing tools and digital media formats.
• Ability to work independently and as part of a team in a fast-paced environment.

Duties and Responsibilities    

• Develop, implement, and manage marketing campaigns to promote the products and services of a dealership.
• Identify trends and insights, and optimize spend and performance based on the insights.
• Assist in the planning and execution of marketing campaigns, promotions, and events.
• Collaborate with various departments to ensure consistent messaging and brand identity across all dealerships.
• Adjust ongoing campaigns accordingly to ensure the best possible results.
• Manage the production and distribution of marketing materials, including print, digital, and social media.
• Monitor and analyze market trends, competitor activities, and customer feedback to inform marketing strategies.
• Develop and maintain relationships with media contacts, influencers, and partners.
• Coordinate the company's presence at trade shows and other industry events.
• Conduct market research and gather customer insights to inform product development and positioning.
• Implement and develop initiatives and strategies in conjunction with the Marketing Manager.
• Maintain and update the company's website, social media profiles, and other digital channels.
• Assist in the creation and execution of email marketing campaigns.

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Job Advert Summary    

The ideal candidate should possess excellent communication skills and be able to work effectively in a fast-paced environment. Additionally, you should have a positive attitude, be detail-oriented, and have a passion for delivering outstanding customer service.

If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity!

Minimum Requirements    

• High school diploma or equivalent
• Knowledge of vehicle maintenance and repair procedures (advantageous)
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Detail-oriented with strong organisational skills
• Positive attitude and willingness to learn
• Proficient in computer applications and software
• Valid driver's license and clean driving record

Duties and Responsibilities    

• Greet customers and assess their vehicle repair and maintenance needs
• Provide accurate estimates of repair costs and timeframes
• Schedule service appointments and ensure that repairs are completed on time
• Communicate with technicians and parts department to ensure timely completion of repairs
• Educate customers on preventative maintenance and recommend appropriate services
• Maintain accurate records of service history and ensure that all necessary paperwork is completed accurately and on time
• Address customer concerns and complaints in a timely and professional manner
• Follow up with customers after service to ensure satisfaction and promote customer loyalty