Fresh Opportunities at Epiroc

Main Responsibilities or Functions of Job

To ensure that the shift maintenance is conducted within the required parameters for Legal requirements, Safety and Environment requirements, Maintenance and Production Performance requirements, Quality requirements and Financial limits.

• To adhere to environment, health and safety programmes and requirements
• To do first line staff management
• To supervise maintenance and breakdown teams
• To plan and schedule tasks and activities
• To oversee tasks and activities
• To ensure maintenance standards are adhered to
• Manage the relationship between Epiroc and the client to the benefit of both companies.
• Ensure that Epiroc comply with the signed agreement between Epiroc and the clients.
• Enforce Epiroc policies and guidelines as described in “The Way we do Things”.
• Maintain high quality of service delivered by Epiroc under all circumstances.
• Ensure that all employees in area of responsibility maintain a high ethical standard.
• Coach and train staff.
• Maintain good morale under all employees.
• Efficiently manage the Epiroc labour’s variable compensation.
• Compile monthly report to Epiroc and the client.
• Responsible for workshop vehicles, plant, tools and machinery.
• To drive for process improvement
• To control stock and non-stock supplies
• To ensure continuous improvement takes place
• To Manage training of your team
• To report at required intervals about team performance and other agreed parameters
• Cleanliness of the workshop and storage area / Good housekeeping. Accept full responsibility and accountability for all work designated to him within his area of responsibility.
• Report any contraventions of standards, Legal requirements or procedures as well as health and safety hazards to his immediate supervisor after he has done all that are reasonably possible to rectify the situation.
• Ensure that all subordinates and contractors working in his area of responsibility are appointed and that all subordinates and contractor personnel are competent to carry out their duties and all machinery and equipment used by the contractors conform to the mine standards and procedures.
• The proper record keeping of all work done in logbooks provided for all machinery and equipment in his area.
• Keep record and report breakdowns, call-outs, spares usage etc. for all equipment in his area of responsibility and for the interest of continual condition monitoring purposes. Assist the Maintenance planner in compiling reports and feedback to the maintenance planning system.
• All hazards must be identified in his section and remedial measures drawn up and implemented to eliminate accidents incident. (All accidents incidents in his section must be reported to his immediate supervisor without delay.)
• He must adhere to all relevant Policies and Procedures, Engineers Instructions, Engineer’s Work Practices, Codes of Practices and Engineering Standards pertaining to his area of responsibility.
• Hold safety meetings with all his sub-ordinates daily and also after an accident incident in his section.
• Schedule leaves for all his sub-ordinates.
• Plan weekend work for subordinates and parade the correct people for a specific job.
• Diligently execute all projects given to him.
• The respective personnel must be conversant with electricity in his area of responsibility.
• He must complete the times sheets correctly and submit them to the time administration when required.
• He will be responsible for the recognized on-the-job safety of subordinates reporting to him.
• Ensure that PPE is worn during all tasks.
• Manage damages reporting and invoicing on machine

Required Skills and Capabilities

• Supervisory skills (POLC)
• Interpersonal skills
• Problem solving skills (formal training)
• Team leadership skills and teamwork control
• Relevant experience in maintaining a trackless mining fleet
• Good product knowledge
• Good understanding of the Production process
• Project planning and execution

Closing Date: 15th, July 2022

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Mission

• Develop and maintain a customer-focused team, and continuously drive customer share and customer satisfaction to the highest level possible.
• Establish a wide and solid customer base, by continuously finding new ways to grow service penetration & part sales.
• Support the customer in continuous improvement projects and initiatives and develop a preferred supplier status.
• Drive service excellence and Epiroc machine performance towards the customers, by offering & implementing value-added services for all Epiroc machines on site.

Main Responsibilities

• Provide specialized support on Epiroc machines systems including automation.
• Carry out scheduled services and breakdown repairs on Epiroc ADS equipment.
• Coaching Epiroc and Mine employees on how to operate, troubleshoot, and repair Epiroc autonomous and other equipment systems.
• Fault finding, perform root cause analysis, and rectify the issue.
• Market and promote Field Service work and other Aftermarket services and products to customers to support the business growth of the Aftermarket Department
• Participate in RCA initiatives to identify reoccurring failures and work together with the Product Company to find sustainable solutions.
• Participate in productivity and efficiency improvement projects.
• To take responsibility for the safe storage and maintenance of the company’s vehicles and equipment in your care.
• Work well in a team to drive a successful output that meets customer requirement.
• Liaise with Epiroc Product Company Engineering representatives to further develop our product.
• Be able to carry out set tests on behalf of the Product Company and report on results.
• Willingness to travel as and when required in the performance of your duties and training.
• Ensure timely implementation of Epiroc Safety Campaigns (Technical Service News Bulletin)
• Work closely with the Demand Planning team to ensure the correct spare parts (mix) in the Country and Region to support the customer.
• Develop maintenance practices for Epiroc equipment and customers aligned with automation.

Experience requirements

• Technical knowledge of Epiroc Surface Rotary Blasthole Drills
• Advanced RCS Troubleshooting Skills
• Trimble High Precision GPS Experience 
• Automation Implementation expertise will be advantageous.
• Proficient in troubleshooting all drill systems
• Good interpersonal skills
• Computer Literate  
• Microsoft Office proficiency (Word, Excel, Outlook, and Powerpoint)
• Good planning and organizational skills
• Ability to work unsupervised at Epiroc standards
• Valid driver’s license

Educational requirements

• Grade 12 with a suitable trade qualification
• Technical Qualification, N4 and/orN5 and/or N6 or equivalent

Communication

• Submit comprehensive daily Site Reports.
• Timeously report on safety issues to relevant Epiroc and Customer personnel.
• Submit weekly machine performance report
• Formal email communication when required.
• Timeously respond to customer inquiries 

Closing Date: 18th, July 2022

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Mission

We are looking to hire a highly driven senior business analyst to assist the company to improve business efficiency. The senior business analyst’s responsibilities involve developing new business strategies and models, communicating to management on how these strategies and models will enhance business efficiency, and creating monthly reports on the performance of the business. You should also be able to utilize the monthly reports to identify business areas in need of improvement.

To be successful as a senior business analyst, you should be able to effectively manage the business analyst team. Ultimately, a top-performing senior business analyst should be able to identify ways in which to improve customer satisfaction.

Main Responsibilities or Functions

• Identifying and addressing operational, financial, and technological risks within the business.
• Maintaining, testing, and improving business and systems operations.
• Building and maintaining relationships with key stakeholders.
• Identifying and capitalizing on improvement opportunities.
• Identifying innovative ways to increase customer satisfaction.
• Evaluating the performance of project teams to ensure that targets and deadlines are met.
• Communicating ideas and viewpoints to senior management.
• Acting as a liaison between business and IT groups.
• Supervising the design of new products and evaluating how these will perform on the market.
• Creating monthly performance reports
• Develop real-time KPI dashboards for the Regional Customer Care Team that show current performance against set targets (e.g open order management, OSMI, stock accuracy)
• Measure and report on customer centric KPIs related to order delivery KPIs (e.g lead-time from order entry to entry to invoice)
• Analyze existing backorder data to identify opportunities within the CC that will improve on customer fill rates for strategic customers
• Present findings on backorder analysis to Senior Management and provide recommendations that address areas of improvement
• Drive improvement projects with the CC expediting team that will assist in managing open customer orders and identifying ETA date changes using automation tools and sound data analysis techniques
• Actively participate in strategic projects (e.g., CRM, Shop-Online, B2B projects, data strategy)

Education and Experience

• Bachelor’s degree in business, accounting, IT or any related field.
• Proven experience as a business analyst.
• Proven training in Business Process Modeling.
• Proficiency in MS Office (MS Word, Excel, PowerPoint).
• Knowledge of Microsoft Visio and Access is advantageous.
• The ability to handle multiple projects in a fast-paced environment.
• Effective communication and leadership skills.
• Excellent problem-solving and analytical skills.

Competence

• Good understanding of information systems,
• Good understanding of process design, data flow and data visualization
• Good communication skills internally and externally and willing to develop strong relations with different stakeholders,
• Strong Customer Care focus with strong desire to deliver best practice solutions for our customers
• A highly motivated, enthusiastic and results driven individual
• Good interpersonal communication skills

Closing Date: 15th, July 2022

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Your mission

Your mission as General Manager is to lead and develop the business in all its dimensions with full Profit & Loss responsibility including targets for revenue, profitability, operational efficiency, capital efficiency etc. for Epiroc MineRP.

As General Manager, you have full responsibility for the consolidated operations in the region, driving the business with a focus on creating a supportive and growth-oriented atmosphere in the organization. The execution of the success should be through growing passionate and customer-centric teams, profitability as well as finding business synergies between different divisions, building new business opportunities, and creating competitive customer solutions. Your role is multidimensional, and you are expected to be a facilitator, manager, team builder as well as a challenger to our local teams in line with our vision, “Dare to think new”.

You are responsible to continuously developing and improve performance in terms of sales, profitability, and capital efficiency for the operations in which safety awareness is the highest priority, and minimal environmental impact is a natural part of the culture.

Key focus areas in the role are:

• Develop One Team to further strengthen collaboration resulting in greater customer and employees’ satisfaction, securing the combined strength of all Epiroc business lines and legal entities.
• Promote the sustainable company People Leadership through Epiroc core values, attitude, performance and competence development.
• Fostering a high performing organization, being the employer of choice with innovative and efficient people processes, where people flourish in our culture and there is a strong talent pipeline.
• Organic growth built on a solid understanding of our customer-base and market potential for our product offering, with strong territory, key account and business partner management process to grow market share and increase consolidated profitability in the region.
• Drive the Digital transformation initiatives to prove the long-term vision of modern lean-agile company is approached successfully
• Ensuring transparency and predictability in the company’s financials in the region. Profitability based on good price management, functional cost efficiencies and operational excellence. Maintaining high focus on working capital management.
• Working closely with the Regional Centre of Excellence (Finance and HR) and Regional Supply Chain for boosting internal efficiency and external customer satisfaction respectively.

Closing Date: 29th, July 2022

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Job description:

• Responsible to provide all necessary Technical Support to existing and upcoming EDS Fleet in the region (Excluding Automation site)
• Responsible to maintain one to one ration (MOL) for all EDS equipment with aim of 100% compliance
• Responsible for 100% implementation of Product Safety bulletin /TSBN
• Manage team of EDS field service and ensure 100 % utilization of labour hours with aim to maintain zero service variance
• Proactively plan for Equipment Commissioning, Resource planning, Service tools
• Responsible to handle warranty claims both internally and Externally
• Grow service footprint and service revenue
• Work very closely with Sales & Marketing team of PSD and Capital Equipment and provide all necessary inputs e.g.  Running cost & LCC
• Work very closely with Sales & Marketing team in developing new Service Agreement proposals  
• Responsible to manage and execution of service level agreements at customer site by proactively planning of required resources, tools, facilities etc.
• Assist Sales & Marketing team in developing Midlife Rebuild business by conducting Rig Scan Audit / Equipment Audits
• Provide all necessary technical support to workshop on equipment modification and actively participate in PDI process 
• Assist Sales & Marketing team / Contract team in Critical spare planning and forecasting
• Grow service footprint and service revenue
• Liaise with Product Companies in USA and China
• Ensure that all safety related aspects are managed and adhered to in field service
• Safeguard a safe and healthy working environment in your domain and ensure that "The Way We Do Things" & "Code of Conduct" is followed.
• Drive competence & technical training plan for all Field Service & Contract technicians
• Hold the legal responsibility of Middleburg area

Education and Experience

• Grade 12 or equivalent plus a Technical or Engineering qualification.
• Tertiary Technical qualification NQF 6/7 would be preferable.
• A minimum experience of 3 - 5 years Technical and maintenance experience products in a similar industry.
• Advanced English and computer skills

Closing Date: 25th, July 2022

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Job description

Some of the main responsibilities will include checking and verifying the financial performance of the entity. Analysing business risk and opportunities, financial analysis to improve business profitability. You will need to communicate with the Managers about the financial performance and promote accountability and the use of self-service BI-reports for financial follow-ups. You will take the lead in the financial planning process and participate in Business Review Meetings as well as follow up on accounts receivables in cooperation with customer centers.

 Review for accuracy, maintain for consistency, and develop for efficiency processes in the Regional Distribution Center related to: 

• Unadjusted Gross Profit analysis
• Inventory cost
• Net transport cost
• Other lines in Adjustment to Cost of sales
• Handling cost
• Inventory analysis and follow up
• Support in process of application for investments and follow-up of effects 
• Maintain and develop procedures for calculation and execution of cost allocation and distribution, MO-rates
• Maintain and develop monthly closing and reporting procedures with collaboration with the Centre of Excellence
• Participate in projects
• Give financial training and support to employees at all levels 
• Responsible for the audit process in the local site through close cooperation with the Centre of Excellence
• Other duties assigned by the Supply Chain Business Controller and Regional Supply Chain Manager

Knowledge and experience  

• Minimum 3-5 years of controlling, finance and accounting
• Business, Finance, Supply Chain Management qualification
• Strong analytic skills
• Special Knowledge, Certification or Licenses in Finance/Controlling area is an asset
• M3, ECS, BI and MS Excel user
• Thorough knowledge of The Epiroc Way
• Thorough understanding of supply chain processes 
• Strong English and local language (not mandatory) communication skills both verbal and written 
• Additional Languages are preferred

Your profile

• Positive attitude and willingness to collaborate with all functions for the good of Epiroc
• Business and supply chain oriented and able to communicate effectively with colleagues at all levels
• Strong analytical and problem-solving capability
• Ability to look for weaknesses in processes, propose solutions and implement chosen solutions monitoring the outcome
• Openness to change and adaptable
• Well organized and focused on continuous improvement - there is always a better way!
• Presentation skills are a must
• Excellent planning and execution capabilities
• Passion and commitment towards the best interest of the company
• Ability to work in a team
• A well-developed sense of ethics and the courage to stand up for ethical principles.
• To promote integrity through visible role models, value statements that are published and enforced, and cultural interventions such as training

Other

• In this role, occasional traveling is required. You will report to the Regional Supply Chain Manager

Closing Date: 21st, July 2022