Fresh Opportunities at RMB - Rand Merchant Bank

Job Description

To take full accountability for delivering value to business in accordance with their specific requirements whilst adhering to the organisation’s architectural standards and guidelines across technology tiers and/or products. This could include creating, supporting and/or customizing solutions for clients.

• Interpret Functional Specifications provided by Business Analysts, System Analysts and/or Systems Architects.
• Produce, modify and maintain solutions.
• Develop SQL queries, views and stored procedures.
• Participate in JAD sessions.
• Provide detailed technical solutions.
• Ensure all new developments, modifications and fixes are documented.
• Provide accurate time estimates to complete work based on written and verbal briefs.
• Provide user/maintenance/technical documentation.
• Improve existing knowledge and acquire skills through self-education, research and development, some of which may be outside of normal working hours.
• Maintain a high awareness of industry issues and trends and keep team members informed as appropriate.
• Disseminate technical knowledge to team members where possible.
• Actively contribute to discussions and brainstorming sessions.
• Ensure all work are delivered on time to the highest possible standard, working outside of normal hours if required.
• Prioritize and manage workload effectively.
• Perform unit testing.
• Troubleshoot software issues

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Job Description

To partner at the segment level on the legal advisory services and legal risk and to optimise the risk management performance of the segment by assisting business to identify; recommend (through reporting; insights and risk analytics) and execute legal risk management strategies within the Group/Segment’s defined risk appetite.

To assess and navigate the segment legal and regulatory landscape, establish policies and procedures for seamless operational implementation.

• Identify and mitigate legal risk through providing specialist legal advice, drafting and vetting contracts, managing regulatory actions or litigation against the bank and ensuring that the company remains legally compliant.
• Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to.
• Provide risk advice to assist and enable business to achieve its risk objectives by developing; managing and executing policies; procedures; practices of a risk nature.
• Meet internal stakeholder requirements by providing governance, policy and advisory services.
• Report on the risk management process and litigation matters by generating and presenting risk reports.
• Contribute to the planning and execution of the annual performance plan and business plan of the Legal Service Delivery in the segment and to participate in the Segment and Business Unit strategic planning processes and committees.
• Manage, supervise and evaluate the performance of a central legal team.
• Provide strategic and substantive guidance on legal matters and cases handled by team members in order to ensure expeditious and effective legal decision making to prevent regulatory/legal contraventions.
• Provide and supervise the provision of timely and well researched legal advice to the key stakeholders in segment and business units.
• To oversee and partner with the FRG Centre of Expertise on potential litigious matters and to facilitate/manage the consultation processes and o instruct, brief and manage attorneys and counsel representing the segment.
• Assist in negotiating and concluding consent and settlement agreements and co-ordinate, facilitate and execute activities to build internal capacity for legal compliance.
• Ensure continued satisfaction of stakeholders by meeting turnaround times for requests and identifying and addressing issues or concerns through the provision of risk advice.
• Stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
• Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Partner closely with the RMB Compliance and Operations communities to assist with compliance and enhance process development and deployment.

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Job Description

To identify, initiate and execute transactional sales origination, cross-sell and client engagement in the RMB Corporate Transactional Banking business unit to achieve transaction banking financial goals and secure primary banker status with clients in the C& I segment

• Participate in planned activities that are appropriate for own development Identify opportunities to expand customer base with potentially profitable customers
• Ensure development and continuous value add improvement to operational processes
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
• Identify and utilise opportunities for revenue growth to deliver on sales targets
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships Ensure that the customer is at the centre of the business philosophy, operations and ideas .Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement
• Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies
• Drive strategic projects, change management and platform integration across operations
• Leverage Group capability to exploit opportunities
• Ensure and encourage adherence to an operational framework of policies and procedures
• Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks
• Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
• Be aware of, and responsive to local conditions
• Influence the development of appropriate organisational structures, capacity and delivery systems. Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
• Develop and implement a personal development plan
• Demonstrate a commitment to continuous personal improvement as a life-long learner and encourage the same in others
• Share information and empower others to act

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Job Description

Drive the delivery of all Service functions within the Business Unit in conjunction with the HC Business Partner. Perform research, data analysis, co-ordination and reporting activities that contribute to the delivery of the HC plan within the respective Business Unit.

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact. United by our proud heritage, strong ethics, and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.

Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

Are you someone who can: 

• Take overall accountability and is the coordinator and executor of all functional reporting requirements, collating data and performing detailed analysis to inform the team of emerging people trends in the unit.
• Support the Business Partner in performance management by coordinating the execution of: The performance management cycle calendar execution
• Analyse Attrition rates, monitor trends and insights
• Facilitate Exit interviews
• Build rapport with peers and leaders in the HC unit and Bank.
• Communicate effectively and ensure closed loop feedback to clients, to maintain and enhance the HC team brand of client centricity

You will be an ideal candidate if you: 

• Have a  HR qualification
• Have at least 3 years HR experience

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Job Description

To support the TXB Sales team and the Head of TXB Sales by managing client implementation processes against client expectations, as well as providing SME technical support during the sales discussion.

• Support the TXB Sales Manager during the sales cycle by engaging with the client on technical readiness and scope.
• Once a sale has been formally concluded, meet client and scope the solution, making sure that what was proposed is still valid.
• Apply project management skills to plan and implement delivery.
• Throughout the process, continually meet with clients to discuss their needs and ensure the solution is being implemented to their requirements.
• Continually manage clients’ expectations and resolve / escalate ongoing issues.
• During implementation, identify cross-selling opportunities and refer to relevant TXB Sales team member.
• Post implementation, obtain client sign-off and analyze lessons learnt.
• Based on lessons learnt, apply remedial measures and resolve / escalate appropriately.
• Continually engage with internal teams to scope projects and involve them throughout the implementation process.
• As issues arise, liaise with internal teams to resolve.
• Ensure service delivery is consistent and aligned with client expectations.
• During and/or post implementation, identify lessons learnt, gaps and opportunities to improve
• Resolve / escalate process issues.
• Post implementation, analyze trends and recommend improvements.
• Drive process improvements and track the success thereof.
• Initiate dialogue to build professional working relationships with all stakeholders, displaying excellent abilities to listen, advise, influence, negotiate and present at all levels.
• Lead and facilitate difficult conflict situations into consensual agreements.
• Integrate opinions and information provided by various sources to make strategic decisions.
• Adapt communication styles to meet the needs of different audiences.
• Continually scan the industry to identify opportunities to create strategic partnerships with key individuals and bodies.
• Find opportunities to leverage relationships and promote knowledge sharing, ideas and insights.
• Demonstrates pride in the organization’s brand, services and products by consistently delivering on the brands promise.
• Drive best-in-class solutions and practices.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Stay relevant and up to date with legislations and new development.
• Maintain a positive attitude and respond openly to feedback.
• Handle stress in ways that do not negatively impact others.
• Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed timeframes and according to quality standards.
• Take ownership of personal career development, leveraging formal and informal opportunities.
• Accurately reads situations and organizational realities.
• Able to set aside personal agenda for the greater good.
• Act in an ethical, transparent and morally defensible manner, including highlighting unethical practices.
• Continually share, debate and communicate learning’s.
• Flag and debate issues constructively.
• Promote a friendly, co-operative climate, understand group dynamics and apply appropriate facilitation techniques in working with others to achieve collective goals.
• Skilled at mentoring/coaching others and resolving conflict.

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Job Description

To ensure legislation is adhered to with regards to on-boarding of clients to ascertain relevant KYC information by verifying client information in order to mitigate risk and enable trade to take place

• Proactively engage clients for KYC purposes before due date
• Maintain client’s contact details and relevant communications on the banks CRM tools and update all details re client across KYC tools to streamline review process (data cleansing)
• Work with Coverage and BU’S to streamline the gathering of onboarding and regulatory documentation from clients
• Communicate with clients telephonically in order to obtain necessary documentation or provide explanations where needed. 
• Be aware and familiar with the RMB Value Chain and the on boarding maintenance process across different Business Units and understand the Banking rules and regulations.
• Ensure that documentation and client KYC information is acquired in accordance with the company data privacy policy.
• Ensure that response to client or internal stakeholder requests or queries for documentation or KYC information is done timeously.
• Provide support to ensure that the client request/query is understood and that the correct documentation or details are selected. This includes the confirmation of correct resolution details for different legal entities
• Ensure that client information is verified and documentation pre-populated before forwarding to the client. This includes ensuring that there are quality checks in place to vet documentation for correctness and secure the relevant approvals  
• Look for opportunities to refine processes and improve workflows across the team. This includes the investigation of disputes or discrepancies

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Job Description

To provide a quantitative service to Global Markets Trading and Structuring by valuing and providing a risk management service for exotic trades, performing ongoing research and development and developing quantitative solutions for a variety of Global Markets issues

• Analyse and research specific products. Initiate and implement mathematical modelling of the trade in line with given requirements
• Provide Traders and Structurers with functionality so that they can use the model, depending on urgency, liaise directly with Traders
• Provide ongoing checking for relevance and alignment if prices differ vastly 
• Support any trade or business approved by the DCF
• Model the pricing and run standard and VAR stresses on the model and its output prices
• Provide information to Market Risk as well as base validations of trades to the accounting systems and downstream feeds to various other internal systems
• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

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Job Description

To resolve issues being experienced by Traders, systems or operations as efficiently as possible as well as report on profits daily

• Deliver against operational and cost targets
• Prioritise resource allocation to minimise and reduce wastage
• Monitor costs for the financial year according to the operational plan
• Allocate and approve expenditure
• Review cost reports and resolves or explains variances to the budget
• Identify, control and escalate potential risks that may lead to increased costs
• Manage costs or expenses within approved budget to achieve cost efficiencies
• Understand the business of the desk to provide commentary on large profit or loss movements on a daily and monthly basis
• Ensure timely and accurate reporting, analysis, submission and communication or distribution of daily PnL
• Reconcile finance PnL to the risk attributed PnL and front office estimates, and understand and resolve any material differences identified
• Provide daily commentary on PnL movements and variance investigation to front office and finance management
• Ensure that internal financial controls over PnL are adhered to
• Liaise with operations teams to resolve any settlement issues
• Liaise with platform support teams to resolve any source system issues
• Report relevant PnL and Balance sheet positions and complete the applicable reconciliations, identifying and resolving any issues
• Provide advice to the business on the PnL impact of trades and the interaction of the trading and finance systems, especially regarding proposed new trades
• Ensure that applicable accounting standards are adhered to regarding PnL reporting
• Provide PnL data and commentary to the market risk governance team for regulatory reporting
• Identify and recommend enhancements to PnL controlsm and production processes
• Promote teamwork and inclusivity amongst team members and demonstrates behaviours that respect diversity
• Partner and collaborate with team members to achieve team success
• Share information and knowledge that benefits the team

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Job Description

To lead an Information Technology team in the Business with the purpose of supporting and enabling the realisation of business strategies and objectives

• Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
• Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
• Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
• Anticipate consequences and adapts problem solving based on continual feedback
• Act speedily to resolve problems queries and complaints
• Adapt communication styles to meet the needs of different audiences
• Take full responsibility for performance management of all direct reports managing their performance in relation to quality standards and agreed benchmarks and objectives focusing on all aspects of sound people management
• Engage in recruitment development, performance management, remuneration and rewards, career path planning, on the job training, coaching, and mentoring
• Ensure appropriate levels of management and accountability
• Motivate, delegate, and empower appropriately, enabling direct reports to take responsibility and display appropriate creativity and initiative
• Work with the team to actively grow their skills and lead them in operational excellence
• Plan technical debt road maps and plan run and change activities
• Co-ordinate people and resources to achieve agreed objectives
• Provide hands-on direction, guidance, coaching and mentoring to team members as required
• Represent the area at relevant BT and business forums
• Address root causes of problems
• Keep abreast of relevant regulations
• Monitor minimum requirements for IT projects andensure minimum IT standards are implemented
• Ensure audit capabilities are delivered, and collaborate with IT Auditors on annual system and IT audits
• Ensure accurate reporting to SARB
• Assist with promoting and supporting life-cycle governance processes for managing business solutions
• Conduct risk analyses and mitigate risk where appropriate
• Understand bank and application infrastructures, as well as the needs of various business processes, such as BCP, or Business Continuity Planning
• Ensure reporting and batch processing is executed successfully
• Plan DR or disaster recovery and co-ordinate testing of DR
• Ensure DR documentation is in place
• Monitor IT systems
• Ensure capacity planning in terms of infrastructure and applications and circulate to infrastructure team
• Ensure architecture alignment and that all decisions are based on the RMB and BT strategy
• Provide maintenance and support for business applications
• Produce management and stakeholder reports in line with agreed schedules and on request
• Identify and assess the hardware, software and people costs for the next financial year
• Assist with the management of resource and budget constraints, taking a Cost Value Risk approach
• Scan and analyse the environment to identify and implement continuous service improvements
• Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Stay relevant and up to date with legislations and new developments
• Maintain a positive attitude and respond openly to feedback
• Handle stress in ways that do not negatively impact others
• Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
• Take ownership of personal career development leveraging formal and informal opportunities
• Read situations and organisational realities
• Set aside personal agenda for the greater good
• Act in an ethical transparent and morally defensible manner including highlighting unethical practices
• Share debate and communicate learnings
• Flag and debate issues constructively
• Promote a friendly cooperative climate

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Job Description

To provide financial leadership and guidance to Finance Business Partners to drive the businesss financial objectives by providing accurate value-added financial management information and analysis 

• Provide input into the budgeting process and monitor utilization for the financial year according to the operational plan.
• Produce or review budget reports to make sure they accurately reflect work activity.
• Ensure financial documentation is maintained to support accurate record keeping and future legislative requirements.
• Escalate potential budget risks that may lead to increased costs or financial losses.
• Present work proposals on planned activities that will require financial resources.
• Allocate and approves expenditure Collate, analyze and evaluate data and information to forecast expenditure and cash flow trends and make recommendations to improve budget.
• Deliver against operational and cost targets.
• Prioritize resource allocation to minimize and reduce wastage.
• Monitor costs for the financial year according to the operational plan.
• Allocates and approves expenditure.
• Review cost reports and resolves or explains variances to the budget.
• Identify, control and escalate potential risks that may lead to increased costs.
• Manage costs or expenses within approved budget to achieve cost efficiencies.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Engage in cross-functional relationships to obtain and to provide work support.
• Ensure full understanding of customer needs to deliver a quality service.
• Ensure customer service solutions are aligned to the business operational plan; organizational values and service standards.
• Communicate how customer service solution will be implemented and secures buy-in.
• Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options.
• Ensure resolution of customer queries and complaints timeously and ownership of issues.
• Analyse customer feedback to help improve customer service, propose ideas to improve customer service.
• Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data.
• Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Ensure compliance with relevant statutory, legislative, policy and governance requirements in area of accountability.
• Ensure implementation of relevant policies, governance, and practice standards across the business.
• Maintain knowledge on relevant legislative amendments, industry best practices and internal compliance procedures and requirements.
• Ensure compliance is adopted in terms of systems and procedures as laid out by organization and review in response to audit findings and changes.
• Develops an understanding of risks and risk management approaches.
• Implement and provide input into the development of governance and compliance procedures and processes within area of specialization and identify risks.
• Educates others and makes suggestions for improvements.
• Networks and participates in specialist risk forums where required.
• Implement, monitor and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
• Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map.
• Research, enable and consult on improvements and opportunities to harness technology and platform enablement.
• Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies and minimize redundancy.
• Monitor customer feedback reports and align processes to maximize efficiencies.
• Provide input into the development of the business area tactical strategy in achievement of the overall business strategy.
• Develop and implement an area operational plan in achievement of Business objectives.
• Provide clear direction to the exco on what the business requirements and imperatives are by translating current business performance into actionable business objectives aimed and driving and improving performance.
• Participate as an active member of the executive.
• Committee of the business Translate strategy into meaningful operational targets for the business unit under management, ensuring that the focus areas are disseminated to all levels in the business unit.
• Ensure accountants drive enterprise risk management within their organization to manage uncertainty, opportunities, and risks in the face of significant challenges in the external environment.
• Enable the function to use their insights and business understanding to weave accurate and compelling narratives that make the organization's purpose, strategy, business model and performance tangible for external audience.
• Ensure "one version of the truth" for all reporting and that management reporting reconciles/agrees to reports produced within other areas of the business.
• Review the variance analyses for the different business units as prepared by the team and discuss major variances, on the cost and income sides, with business unit heads to gain and understanding of the reasons.
• Provide input and support during the development of business case financials for new projects or initiatives.
• Conduct reviews and evaluations for cost-reduction opportunities, Analyse costs, pricing, variable contributions, sales results, and the company's actual performance compared to the business plans.
• Manage the preparation of the business unit's budget, use financial software applications to process financials.
• Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
• Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies.
• Participate in specialist communities of practice and contribute positively to own and organizational knowledge improvement.