Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
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Job Summary
- The Specialist, Digital Adoption will play a key role in supporting the successful adoption of Absa’s digital products and services across all customer touchpoints. This role will involve executing digital adoption strategies, engaging with internal teams, and ensuring seamless customer experiences across digital channels.
- You will work closely with the Digital Adoption team to track user behavior, optimize engagement efforts, and enhance the overall customer journey with our digital offerings.
Job Description
Key Skills & Experience required:
Experience:
- 3-5 years of experience in digital adoption, customer experience, digital marketing, or a similar field, preferably in banking or fintech.
- Practical experience in executing digital marketing campaigns, customer engagement strategies, and using data analytics tools to measure campaign performance.
Skills:
- Strong understanding of digital banking products, mobile apps, and web platforms.
- Excellent communication skills, with the ability to explain complex digital concepts to a broad audience in an accessible and engaging way.
- Proficiency in analytics tools (Google Analytics, Power BI, or similar) to assess customer behavior and campaign performance.
- A solid understanding of customer-centric strategies and digital trends within the banking and financial services industry.
- Familiarity with digital engagement tools and software, such as marketing automation platforms and CRM systems.
Education:
- Bachelor’s degree in Digital Marketing, Business, Information Technology, or a related field. Additional certifications in digital transformation or customer experience management are a plus.
Competencies:
- Customer-Centric: Ability to identify customer needs and design strategies to meet those needs through digital channels.
- Analytical Thinking: Strong ability to analyze data and extract meaningful insights to optimize strategies and campaigns.
- Collaboration: Able to work effectively across teams, with a focus on achieving common digital adoption goals.
- Communication Skills: Clear and persuasive communication, both written and verbal, to drive engagement and influence decision-making.
- Adaptability: Comfortable working in a fast-paced environment and adaptable to the changing needs of the business and customer.
Key Responsibilities:
Support Digital Adoption Strategies:
- Assist in the development and execution of direct and digital marketing campaigns designed specifically to increase digital adoption of Absa’s mobile apps, online banking, and digital wallets.
- Work with the team to personalize direct marketing efforts (Whatsapp,email, SMS, direct mail) for different customer segments, with the primary goal of driving digital product usage and adoption.
- Implement automated digital marketing campaigns aimed at encouraging customers to transition to digital platforms, leveraging data to optimize the customer journey and maximize adoption rates.
Customer Experience Optimization:
- Collaborate with UX/UI and product teams to ensure that all digital touchpoints, from mobile apps to web interfaces, are optimized for easy adoption, providing a seamless digital experience.
- Gather customer feedback from digital adoption campaigns and direct marketing efforts to identify pain points, making recommendations to improve the user experience and facilitate easier transitions to digital channels.
Campaign Execution & Monitoring:
- Help design and execute targeted digital and direct marketing campaigns (Whatsapp, email, SMS, in-app messaging) to boost digital product adoption, ensuring that the messaging is aligned with Absa’s adoption objectives.
- Monitor campaign performance with a focus on metrics like Cost per install, digital product adoption rates, engagement, retention, and conversion. Adjust campaigns based on data to achieve higher adoption and engagement of Absa’s digital platforms.
Data-Driven Insights:
- Use analytics tools to track customer behavior, gather insights on digital adoption trends, and identify opportunities for optimizing digital adoption campaigns.
- Provide regular feedback to cross-functional teams on key performance indicators (KPIs) related to digital adoption goals, ensuring that campaigns are aligned with overall adoption targets.
Internal Support & Collaboration:
- Collaborate with marketing, product, and customer support teams to align on messaging and campaign objectives that are focused on increasing digital adoption and ensuring a consistent experience across all digital touchpoints.
- Support internal training efforts to ensure employees understand how to communicate the benefits of digital products and adoption effectively to customers.
User Training & Education:
- Develop educational content that supports digital adoption efforts, such as guides, tutorials, webinars, and targeted emails to help customers understand how to use digital products effectively.
- Use direct marketing channels (email, SMS, etc.) to educate customers about the ease and benefits of digital platforms, helping them make the switch from traditional banking methods to digital options.
Product Knowledge & Advocacy:
- Stay up-to-date with Absa’s digital products and services, becoming an expert in the features, benefits, and functionalities.
- Serve as an advocate for digital adoption both within the organization and in external communications with customers.
Customer Feedback & Continuous Improvement:
- Collect and analyze customer feedback to continuously improve the digital adoption experience.
- Work with customer support teams to address customer queries, concerns, and suggestions related to digital products.
Education
- Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)
End Date: October 8, 2025
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Job Summary
- Incumbent must have min 5+ years experience, with at least 12 exam passed. Experience should include actuarial pricing and data science in short-term insurance background essential. To provide specialist advice and support in the development and implementation of actuarial services, enabling the provision of sound commercial and financial expertise.
Job Description
- Incumbent must have min 5+ years experience, with at least 12 exam passed. Experience should include actuarial pricing and data science in short-term insurance background essential.
- Administrative and operations support: Provide Actuarial administrative and operations support against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: October 8, 2025
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Job Summary
- Leads the implementation of the strategic digital roadmap of specific single business roadmap across multiple channels.
- Delivers complex, large scale digital products through the integration and optimisation of the internal value chain but limited to a single roadmap.
Job Description
Education/Qualifications & Experience Required:
- NQF 7 - 8 / Bachelors' Degrees within disciplines of Media/Digital, Engineering, Business, Commerce, Marketing or Design
- 4-8 years relevant experience
Skills & Competencies required:
- Certified Product Manager (Advantage)
- Agile and Waterfall Project methodologies and development
- Material and customer centered design
- Basic marketing and go to market planning
- Quantitative Analysis and Analytical thinking
- Continuous improvement Lean startup
- Leading teams
- Working with and building colloborative teams / culture
- Planning organising and project delivery
- Functional and operational strategy
- Results orientation
- Customer focus
- Reasoning
- Systems thinking
- Creative innovative thinking
- Application of digital technologies
- Business acumen
Key accountabilities
- Accountable to deliver specific end to end features or projects on a specific digital channel. Will engage with various stakeholders and functional areas to achieve the delivery of the end to end product
- Creates and delivers a quality product and optimises the operational metrics for a single product set on a specific channel. This includes maximising the outcomes for the project deliverables
- Accountable to ensure the adherence to standards and best practices in delivering the outcomes. Schedules customer reviews and uses data and key painpoints to articulate further improvement opportunities
- Delivers the commercial outcomes of a specific feature and makes reccomendations to improve commercial outcomes. Uses data insights to indentify opportunities and make recommendations for investment
- Participates in continuous improvement projects and is a key member assigned to specific outcomes to continuously improve the functional profession chapter. Stays in touch and continuously learns the emerging trends in digital and digital product ownership
- Participates in innovation solutioning and provides input into problem solving. Contributes by providing alternatives and differring view points. Accountable to deliver implemented innovation experiments, design the testing systems and gather experimental data for decision making
- Works with functional specialist to deliver specific product and project outcomes. Contributes towards a culture of continuous improvement. Ensures adherence too various standards and protocls. Takes end to end accountability to deliver specifc business metrics for the digtial assets under direct control.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: October 8, 2025
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Job Summary
- Utilize your 5 years experience within a Banking Industry background to conduct competitor benchmarking, preparing business cases and financial models, implementing new strategies, managing stakeholder engagement, and tracking the progress and impact of key strategic projects for senior leadership.
- Provide complex advice and support in facilitating long term strategy development.
Job Description
- Utilize your 5 years experience within a Banking Industry background to conduct competitor benchmarking, preparing business cases and financial models, implementing new strategies, managing stakeholder engagement, and tracking the progress and impact of key strategic projects for senior leadership. Provide complex advice and support in facilitating long term strategy development.
- Business Development: Conduct and facilitate strategic and market analytics to drive out customer and business insights. Extract key intelligence to present to the Management on a monthly basis to support their strategy definition and tactical change decision making. | Business Strategies and Planning: To facilitate and develop targeted segment specific strategies | Research: Investigate and embark on a continuous market scanning to identify and stay abreast of market trends and activities to inform opportunities for new or enhanced products and services | Stakeholder Management: Develop relationships with business leadership, and ensure that business improvement recommendations are monitored and sustained.
- Preparing detailed business cases and scenario models for potential new strategies or initiatives.
- Creating and refining financial models that quantify potential revenue, cost, and customer metric impacts.
- Supporting the development of new products and services aligned with the bank's overall strategic goals.
- Working with analytics teams to translate data into actionable business recommendations.
- Facilitating strategic planning sessions and providing analytical support to facilitate strategy formulation.
- Assisting in the preparation of the bank's annual and other strategic reports.
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: October 8, 2025
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Job Summary
Job Description Summary
- To provide a solution orientated sales and service to customers in Short-term Insurance risk and give advice. To provide solutions for the client's short-term insurance needs in both Commercial and Personal Lines. To service customers on request and regularly reviewing the client's portfolio in order to build a sustainable client base.
Job Description
- Establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisers and Virtual Agents). Telephonically meet sales and/or growth targets. Personal Development: Manage own broker practice.
- FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
- FSCA-Approved Qualification
- Regulatory Exam for Representatives (RE5)
- Experience As Per the FAIS Act
- Product Specific Training once Onboarded
- Class Of Business Training
- Continuous Professional Development
- Attest To Honesty, Integrity, and Good Standing
Minimum Qualification
- NQF5 in Short-term Insurance
- RE5
Minimum Experience
Education
- Further Education and Training Certificate (FETC)
End Date: October 8, 2025
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Job Summary
Job Description Summary
- To provide a solution orientated sales and service to customers in Short-term Insurance risk and give advice. To provide solutions for the client's short-term insurance needs in both Commercial and Personal Lines. To service customers on request and regularly reviewing the client's portfolio in order to build a sustainable client base.
Job Description
- Establish and maintain a professional relationship with all stakeholders (Client, Bank personnel, Product providers, Virtual Advisers and Virtual Agents). Telephonically meet sales and/or growth targets. Personal Development: Manage own broker practice.
- FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service):
- FSCA-Approved Qualification
- Regulatory Exam for Representatives (RE5)
- Experience As Per the FAIS Act
- Product Specific Training once Onboarded
- Class Of Business Training
- Continuous Professional Development
- Attest To Honesty, Integrity, and Good Standing
Minimum Qualification
- NQF5 in Short-term Insurance
- RE5
Minimum Experience
Education
- Further Education and Training Certificate (FETC)
End Date: October 8, 2025
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Job Summary
- To take full responsibility of selling Payment solutions offering to potential customers and drive acquisition of new to bank and new to segment Business Banking and Enterprise customers with a primary focus on acquiring new business as well as switching merchant acquiring relationships from competitor banks.
- To build and maintain professional relationships and drive sales via sales campaigns, leads and cold calling and achieve sales and turnover targets.
- Ensure the execution of the sales capability that delivers excellent customer service and relationship management for our merchants and internal business partners.
Job Description
Responsibilities
Accountability: Revenue and merchant growth through sales enablement
- Identify sales opportunities and offer solutions appropriate for the merchant's needs, goal and objectives by using the tools which outlines the products merchants currently have and the propensity for new product take-up.
- Adopt a commercial approach to appropriate cost to serve versus value generation.
- Achieve the agreed new business turnover, new business and other revenue targets as agreed.
- Achieve the agreed Merchant Service Fee targets by negotiating additional charges, pricing and any other applicable fees relevant to the product/solution sold to the merchant.
- Complete new applications and ensure that process is finalized within the agreed service level turnaround times with a continuous follow up on progress of outcomes. This will also entail the communication of the decision outcome to the merchant.
- Implement an individual sales plan that is linked to the regional sales plan and overall Payment Solutions strategy and business plan.
- Participate in the design and execution of the regional sales plan to ensure that targets are delivered on.
- Action all sales leads received from potential merchants as well as all internal business partners within the agreed service level agreements and turnaround times.
- Adhere to the laid down sales processes and procedures within the Payment Solution frameworks.
- Negotiate pricing, complete and sign new merchant agreements prior to implementation.
- Execute on the regional sales plans by ensuring an increase in the percentage of customers taking merchant acquiring solutions by conversion of qualified leads into sales by selling offers, which benefit the merchant as well as the organization.
- Achieve sales (new business and existing growth) that will establish Payment Solutions as a center of excellence for Sales execution across the Commercial markets.
- Negotiate pricing and allocate rates within the allocated mandate and refer to the next mandate holder where outside of mandate with the appropriate business motivation.
- Relationship manages the engagement with merchants and relevant internal and external stakeholders in the relevant business units by attending meetings with internal business partners (Management Committee meetings, customer meetings, events, etc.)
- Align and implement sales initiatives with the Business Banking units with the aim of implementing a sales methodology that will lead to cross segment revenue and customer growth.
- Monitor effectiveness of regional sales campaigns to ensure delivery thereof and implement remedial improvements for future campaigns where required.
- Execute on the regional retention plans in alignment with STP objectives and Customer Experience strategy.
- Work closely with internal and external business partners to ensure that our sales execution delivers on best in class products, services and support.
Accountability: Sales performance and execution
- Agree relevant sales plans, campaigns and targets with team manager as well as other internal sales units that will achieve the business plan objectives and STP.
- Monitor individual sales performance on a daily/weekly/monthly/quarterly and annual basis and provide feedback to direct manager on how to improve performance.
- Create and execute opportunities and prospects for new business by working through potential customer lists and find new innovative ways of selling other than the normal channels.
- Review national competitor information, market trends on a regular basis and propose solutions to direct manager to ensure that Payment Solutions offers a competitive product or make a recommendation to introduce a better product or offer.
- Check that approved deals have been taken up to increase market penetration in new and existing business. Ascertain reasons for deals not taken up by liaising with the relevant internal business partner (Business Bank, Acquisitions, Enterprise, etc.).
- Understand the relevant product features and benefits to ensure that accurate information and solutions are shared with merchants and internal business partners.
- Analyze sales data (financials) and customer insights to enhance lead to sales generation and feedback responses to internal business partners to assist in adopting a sales methodology that is not silo focused. Investigate customer and internal business partner requirements and implement a desired Payment Solution footprint that will ensure the achievement of revenue streams.
- Reporting on individual sales performance.
Accountability: Relationship Management
- Reposition the Payment Solution regional stakeholder management in order to improve key relationships and change the acquisition methodology with internal business partners.
- Establish stakeholder needs and expectations in order to develop effective stakeholder engagement plans.
- Personally relationship manages the top merchants in the region and ensures that an effective and efficient relationship model is in place to retain merchants within the allocated portfolio.
- Update the direct manager as well as regional business partners on the sales performance and provide input where required.
- Internal and external customer meeting attendance where required.
- Engage with the RBB business partners with the aim of promoting the value proposition of Payment Acceptance.
Accountability: Customer Experience Execution
- Execute on the business unit's Customer Experience strategy and ensure that customer experience is a valuable differentiator within the value chain.
- Work closely with the direct manager to drive a focused customer experience agenda that will help the region achieve its' sales and after sales support objectives.
- Ensure smooth and effective migration and on-boarding of new merchant relationships.
- Use the feedback of the internal and external customer experience measurements to drive change and improvement that will benefit the sales strategy of the region.
- Adhere to Customer Experience and service quality standards in line with Group Customer Experience strategy.
- Implement improvement initiatives that will ensure high quality standards and customer experience.
- Constantly keep abreast of the latest developments and trends with regard to customer expectations and service.
- Ensure that all allocated complaints have been resolved within the allocated time frames as per the Treating Customers Fairly (TCF) principles.
- Accept primary responsibility for merchant satisfaction through excellent service by ensuring that Payment Acceptance is the market leader in terms of turnaround times, pricing and value for money.
Accountability: Risk and Compliance Management
- Maximize sustainable risk by adjusted portfolio contribution.
- Work closely with the Risk and Control Assurance team and direct manager to determine appropriate RCA's and adherence to RCA requirements.
- Review risk and controls that exist in the region and own the adherence to control assurance.
- Embed legislation affecting Sales and Sales procedures.
- Complete required compliance and other attestations and ensure that impacted team members complete their attestations and compliance tests.
- Complete attestations to testify to the adequacy of controls in the region on request.
Education and Experience Required
- NQF level 7 qualification (Finance, Sales, Commerce) – preferred
- (3) years' experience within a client facing role (commercial/or financial industry)
- (3) years relationship management experience in a financial services industry –Preferred
Knowledge & Skills Required
- Strong Commercial Management
- Sales performance and sales administration
- Customer Relations Management
- Negotiation
- Risk Management
- Retention
Competencies required
- Deciding and initiating action
- Learning and researching
- Entrepreneurial and commercial thinking
- Relating and networking
- Adapting and responding to change
- Persuading and influencing
- Creating and innovating
General
- Must have driver's license and own car. Regular travelling between areas and (extensive travelling)
- Preference will be given to South African Citizens and permanent residents of South Africa with proof of permanent resident status
- The appointment will be made in line with the Absa Employment Equity strategy
- No criminal record
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: October 31, 2025
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Job Summary
- The Operations Manager oversees the full operational lifecycle of VAS products, ensuring fulfilment, partner performance, and risk governance. They lead incident response, trend analysis, and continuous improvement across internal and external stakeholders. This high-impact role reports to the Head: Value-Added Services and ensures long-term sustainability of the VAS ecosystem.
Job Description
- The Operations Manager for Value Added Services (VAS) is responsible for the end-to-end operational oversight of the VAS product portfolio, ensuring seamless fulfilment, partner performance, SLA compliance, and risk governance. This role plays a critical part in maintaining the health and reliability of VAS offerings such as Prepaid airtime and data, Prepaid Electricity, Lotto, bill payments, digital vouchers, and other lifestyle offerings.
- The Operations manager will lead daily monitoring, incident response, exception trend analysis, and partner reviews, while driving continuous improvement through root cause analysis, backlog prioritization, and strategic planning. The role also serves as a key liaison between internal teams (technology, risk, compliance, finance, change, and product) and external partners to ensure operational excellence and long-term sustainability of the VAS ecosystem.
Key Responsibilities:
Daily Operational Oversight
- Monitor real-time fulfilment and transaction flows across all VAS products.
- Detect and respond to operational exceptions proactively.
- Track and resolve incidents in collaboration with internal and external stakeholders.
- Maintain fulfilment dashboards and operational health metrics.
Exception & Incident Management
- Conduct weekly exception trend reviews (e.g., failed fulfilments, reconciliation mismatches).
- Generate partner performance snapshots (e.g., file delivery, response times).
- Flag SLA breaches and initiate early warning interventions.
- Produce monthly service review reports
- Track root cause analysis (RCAs) for significant incidents and drive remediation.
Partner & SLA Performance Management
- Monitor upstream provider performance and maintain scorecards.
- Review support ticket summaries and backlog trends.
- Facilitate monthly formal service reviews with partners.
- Ensure SLA and XLA compliance scoring is tracked and reported.
- Build strong relationships with internal Centres of Excellence (i.e. Risk, Compliance, Technology, Finance) to ensure operational alignment, shared accountability, and timely resolution of escalations.
Governance & Risk Oversight
- Lead quarterly governance council sessions and systemic risk reviews.
- Ensure compliance with 3 Lines of Defense and internal control frameworks.
- Manage change backlog prioritization and approval gates.
- Collaborate with risk, legal, and compliance teams to mitigate operational risks.
Strategic Planning & Portfolio Health
- Conduct annual VAS portfolio health checks and roadmap refreshes.
- Align strategic partner objectives and renew SLAs.
- Support onboarding of new VAS products and capabilities.
- Contribute to long-term planning cycles and capability maturity assessments.
Skills & Qualifications:
Core Competencies:
- Strong operational and analytical mindset with attention to detail.
- Ability to interpret data and trends to drive decisions.
- Excellent stakeholder management and communication skills.
- Experience in incident management, SLA tracking, and partner governance.
- Familiarity with fulfilment platforms and operational dashboards (e.g., Electrum).
- Proven ability to lead through influence and navigate complex stakeholder landscapes without direct line authority.
Educational Background:
- Bachelor’s degree in Business, Operations, Information Systems, or a related field.
Industry Experience:
- 3–5 years in operations management, preferably within banking, fintech, or digital services
- Proven experience managing VAS products and partner ecosystems.
- Understanding of fulfilment processes, reconciliation, and SLA frameworks.
Technical Skills:
- Proficiency in operational monitoring tools and dashboards.
- Basic data analysis skills (Excel, SQL, etc.).
- Familiarity with incident tracking systems and ticketing platforms.
Personal Attributes:
- Collaborative: Works effectively across cross-functional teams.
- Proactive: Anticipates issues and drives early resolution.
- Strategic: Balances short-term operational needs with long-term planning
Education
- Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
End Date: October 9, 2025
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Job Summary
- To deliver Accounting Control process execution services.
Job Description
Manage financial information completion process (60%)
- Act as a process executor for completion of financial information, including the accountability for the following key processes:
- Journals and month-end close
- Reconciliation
- Completion of Supplementary information
- Interdiv and Elimination
- Tax
- Accounting Functions
Support to Subject Matter Expert (SME) on processes, resolution of issues and ad hoc requests from stakeholders including:
- Cluster Financial Controller
- Cluster CFO/BP&A team members
- Other Financial Control functions
Support SME on obtaining TAG opinions and ad hoc queries on accounting issues:
- Act as the process executor for implementation of new standardized processes where relevant;
- Provide feedback to stakeholders on results reflected in the financial accounting system, as well as issues identified where there are potential risks to numbers;
- Act pro-actively in correcting issues and implement a sustainable process;
- Ensure that principles of the Financial Control Operating Model are complied with and sustained.
- Maintain and enhance processes
- Identify areas of improvement in completion, review and or submission processes to drive and implement a sustainable and effective process in support of quality and accuracy.
- Identify synergies between different reporting processes and implement new and or enhanced processes.
Provide support to other process executors through motivation and employee engagement (20%)
- Understanding and managing team dynamics to maximize performance;
- Escalate issues around allocation of resources to process architects tasks to ensure delivery of team objectives;
- Ensure continued development of resources, through coaching and mentoring, to empower value added delivery of tasks.
Process Execution (20%)
- Execution of processes as designed;
- Constantly review, improve and maintain own activities to enhance the effectiveness and efficiency of processes;
- Recommend areas for improvement in order to reduce cycle times, improve productivity, create capacity and improve process reliability and customer satisfaction;
- Assist in the implementation of new and/or enhanced processes;
- Identify activity-specific risks and work with Process Owner / Process Architect to mitigate risks;
- Maintain awareness of own activities and the impact thereof on related / interdependent activities.
Education and Experience Required:
- B degree/similar qualification in a financial/related discipline or CA(SA);
- Non CA: 4-6 years relevant experience / CA : 1 to 2 years PQE experience;
- Business experience in a Banking environment gained from a Finance, Product.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: October 9, 2025
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Job Summary
- Resource and Project Finance (RPF) sits within Absa’s Corporate and Investment Banking (CIB) division and reports into the Head of CIB. The team is responsible for identifying, structuring, and executing RPF banking opportunities across Africa.
- The senior Investment Banker will be responsible for leading the structuring and execution of project finance transactions. The candidate will hold a minimum 5-7 years’ experience in an Investment Banking Project Finance role.
Job Description
Responsibilities:
- Lead role in the origination and execution of resource and project finance transactions.
- Undertake detailed transaction due diligence, including the review and analysis of financial, legal, commercial, and technical reports.
- Lead client / bank / advisor interaction and ensure the smooth running of transactions.
- Support all areas of execution from origination to financial close in compliance with the Bank’s risk appetite.
- Preparation of term sheets and negotiation of loan documentation.
- Preparation of the credit analysis and relevant documentation for review and approval by credit committees.
- Preparation and presentation of marketing materials and pitching to target clients.
- Cross-sell products from other areas of the Bank.
- Assist with the portfolio management of existing transactions including credit reviews, redeterminations, waivers and amendments.
- Assist in delivering the strategy and promoting the profile of the Bank.
- Manage, mentor, and develop more junior members of the team!
Qualifications:
- University Degree or equivalent with professional qualifications
- 5-7+ years of experience in project finance.
- Demonstrable understanding of typical structures used in project finance, structured trade and commodity finance, reserve based lending and corporate facilities.
- In-depth knowledge of natural resources and energy, power, and renewable energy sectors.
- Strong credit and financial analysis / financial modelling skills.
- Good team player with an ability to work independently when required.
- Strong communication skills - oral, written and presentation.
- Strong track record in delivering initiatives and solutions in a high-pressure environment.
- Leadership experience in delivering timely, high-quality outcomes both independently and collaboratively in a small-team environment
End Date: October 13, 2025
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Job Summary
- Provide complex advice and support in the positioning of finance operating models and frameworks in a broadly defined group functional strategy; enabling operating model, strategy and value chain formulation and alignment.
Job Description
Financial Planning - Strategy participation:
Outputs to deliver this accountability:
- Contribute to the development of the strategy for the cluster by providing a view on the profitability of business units through analysis and performance forecasts.
- Ensure the provision of advice on the financial, tax planning and financial risk management aspects.
- Review and approve the consolidated financial plans for the Business Unit (RAF, MTP and STP) before presenting to the Business Unit Exco and Head for final approval.
- Advise the Business Unit Exco on the business performance of all business units in the Cluster against the strategic objectives and financials.
- Facilitate the discussions on the way forward.
- Participate in the reviews of new business opportunities (joint ventures, acquisition 2 potential, new products or services) by conducting analysis on the financial soundness of the opportunity.
- This could include due diligence on existing practices in the other organisation or checking forecasts of potential earnings. Approve or decline.
- Continuously consider the interplay between the SBU and the larger Group, the competitive environment and the financial market to identify new opportunities for cost reduction or revenue enhancement and advise the Exco of the area on which opportunities to pursue.
- Support the business unit seniors to understand their financial and management accounts, with a particular focus on how expenditure is allocated, the impact of transfer pricing on their profit and loss accounts and how to conduct financial planning and forecasting.
- Coordinate the transfer pricing process and negotiation and sign off the transfer pricing charges with the Business Unit's different internal service providers. Formulate creative solutions to enhance cost effectiveness and operating efficiency of the Business Unit.
- Influence business unit seniors to buy in to the proposed enhancements, ensure that actions are documented and assigned to clear owners and monitor the financial effects of implementation.
Performance measurement and reporting:
- Direct and oversee the preparation of financial reports, special data analysis, and adhoc information reports by managing a team of financial and management accountants and analysts and communicating the standards for activities and outputs.
- Sign off the financial quarter-end, half year-end and year-end Financial and Tax packs including results published to the Financial Markets and External Analysts.
- Together with the Business Unit Head, participate in bi-annual discussion forums with Financial Analysts on the published results and performance of the Business Unit.
- Analyse financial results on a monthly basis and summarise it so as to enable business unit management to take timely appropriate actions and to ensure a rational utilisation of assets.
- Manage the optimisation of Economic Capital for the Business Unit through analysis of economic capital and profit, reporting on it and providing advice and proposals to the Business Unit Exco on optimisation initiatives.
- Present and report accurate and timely historical financial information of the cluster to Group Finance on or before Group Finance deadlines. Financial reports have to meet generally accepted accounting practice and Absa Group financial reporting standards and data definitions.
- Coordinate all financial reporting requirements for Absa Group Limited report requirements and participate in performance review discussions with Absa Group Limited seniors, product owners and Absa Group Limited GRCB Finance.
- Oversee the review of financial and management accounting reporting practices in place in the Business Unit to ensure that they meet the required standards. Implement corrective or improvement actions when required.
- Arrange for the preparation of budgets and variance reports by department and ensure timely distribution to cost centre owners.
- Budgets include financial plans, headcount, IT plans, project/programme expenditure.
- Highlight variances from the business plan - under spend and overspend and work with business unit seniors to develop corrective actions
- Financial systems, analysis tools and models:
- Based on the standards determined by Group Finance, arrange for the evaluation and update of the financial systems in place in the business units or cluster (systems include budget tools, tax planning tools, financial reporting systems, asset registers etc.).
- Make recommendations to Group Finance on systems enhancements required.
- Participate in the development of data definitions for financial reporting to ensure that Group Standards are understood and maintained within the business unit, and that business unit requirements are incorporated into Group Standards (example of definitions for Headcount may include certain types of 3 contractors and others not).
- Where standard systems and tools do not meet reporting/analysis/forecasting requirements of the business, investigate alternative solutions and make comprehensive recommendations to the Business Unit Exco and Group Finance to source and implement alternatives. Oversee the programme management of the implementation.
- Based on the criteria and frameworks developed by Group Finance, establish and maintain a system to evaluate all strategic initiatives/major projects prior to launch together with the cluster Exco, prioritise projects and project funding.
- For major projects, support the project sponsors to develop the business case, in particular the financial components.
- Provide tools and support business unit seniors in the process of scenario planning including economic forecasting and modelling. Oversee and prioritise the activities and focus areas of the MI team.
Compliance:
- Ensure compliance with governance and budgetary reporting requirements by always keeping abreast with new governance and policy developments and ensuring ridged implementation in the business unit's finance area.
- Develop and implement finance, accounting, billing, and auditing procedures by ensuring that records systems are maintained in accordance with generally accepted auditing standards.
- Establish and maintain appropriate internal control safeguards in line with Absa Group requirements.
- Comply and adhere to tax regulations and regulatory compliance to properly reflect the financial position of the business unit.
- Ensure the production of timely, reliable and complete financial information to meet the various needs of the senior management, regulatory authorities, and government agencies.
- Act as subject matter expert by frequently communicating financial policies, procedures, standards and guidelines in the cluster and BU finance teams and the broader business unit.
- Participate in the development of the business units BCM (Business Continuity Management) plan by reviewing recovery arrangements from a cost perspective and ensuring the critical financial processes are adequately covered and tested.
- Interact with Absa Internal Audit, Management Assurance and External Auditors during the setting of audit or review scope, furnishing information required and reviewing findings. Advise the business unit's Exco on appropriate corrective actions.
- Coordinate the resolution of all internal and external audit findings related to yearend financial audits
Financial Risk Management:
- Counsel senior management on risk and control matters as well as potential impact on profitability by preparing presentations on risk management.
- Work with the operational risk team to develop Key Risk Scenarios and Detailed Risk and Control Assessments (DRACA's) with a particular emphasis on the capital reserves required to cover potential failures.
- Ensure that control issues are escalated to process owners to keep capital requirements to a minimum.
- Evaluate the risks identified in strategic initiatives or projects and make recommendations to the project sponsors on whether the risks are worth the return.
Minimum Requiremnets
- 10 years financial services experience
- Post Grad / CA (SA) preferred qualification
Education
- Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
End Date: October 10, 2025
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Job Summary
- Provide strategic financial support and insight to the coverage business, enabling informed decision-making and driving performance. Partners with stakeholders to deliver budgeting, financial analysis, performance management and commercial advice aligned to business goals.
Job Description
- We are seeking a dynamic and analytical Senior Finance Business Partner to assist with end-to-end client reporting within the corporate and investment bank. This role is ideal for a finance professional who thrives on data-driven insights, enjoys solving complex problems creatively, and is passionate about delivering exceptional reporting and performance management solutions that drive strategic decision-making.
- The successful individual will be primarily responsible for the reporting for the ARO and the International coverage teams, Pan Africa RWA analysis as well as the management of automated banker and sector heads/in-country coverage heads scorecards.
- The above includes month end reporting; Working with the MyMI team to understand the data and resolve issues; Address adhoc questions from bankers and heads; Run scorecards;Work with the numerous stakeholders to derive a budget that aligns with product and makes sense considering sector, country and macroeconomic nuances.
- The individual will be expected to translate the numbers into a story that can be easily understood and use the data to provide valuable insights that allow the business to make decisions.
- The role will involve a level of agility as the team is flexible around tasks each member is responsible for to avoid key-man dependency and ensure constant opportunities for learning and development.
Key Responsibilities:
Client-Focused Financial Reporting
- Oversee end-to-end month-end reporting for the ARO and International coverage businesses, ensuring timely, accurate, and insightful financial outputs.
- Collaborate with internal stakeholders (Finance, Product Teams, Risk, Capital Management, Bankers etc) to understand reporting needs and deliver tailored solutions.
- Work with the MyMI team to develop automated reporting tools and dashboards.
- Identify and implement creative solutions to streamline reporting processes and improve data quality.
- Translate complex financial data into clear, actionable insights for both internal and external clients.
- Act as a trusted advisor to business units, providing financial guidance and performance analysis.
- Ensure compliance with internal controls.
- Continuously explore and adopt new technologies and data tools to enhance reporting capabilities.
Scorecard Development & Performance Tracking
- Design and maintain performance scorecards for bankers and client teams, incorporating KPI’s that align to the broader CIB scorecard.
- Work with the MyMI team and developers to implement automated scorecards and ensure what is published monthly aligns to expectations.
- Provide monthly and bi-annual performance reviews with commentary and anomaly analysis.
- Be able to solve adhoc questions that arise from bankers and heads with regards to their scorecards.
Budgeting, Forecasting & Planning
- Lead the annual budgeting process for the ARO and International coverage businesses, working closely with product, sector heads, countries and corridor heads to align financial plans with strategic objectives.
- Develop rolling forecasts and scenario models to support agile decision-making.
- Analyze budget vs. actuals and provide actionable insights to improve financial performance.
RWA and capital management engagement
- Support initiatives to optimize capital usage across the organization
- Perform analysis of RWA’s across sectors and teams
- Work with capital management to cascade the RWA budget to client
Data Quality & Management Information (MI) Collaboration
- Work closely with the Management Information (MI) team to ensure data integrity, consistency, and completeness across all reporting platforms.
- Collaborate on the development of reconciliation processes and controls to improve reporting reliability.
Business Partnering & Strategic Insight
- Act as a trusted advisor to business, providing financial insight and challenge to support strategic initiatives.
- Translate complex financial data into clear, actionable insights for non-financial stakeholders.
Education and Experience Required:
- Bachelor’s degree in Finance, Accounting, or a related field (CIMA/CA(SA)/ACCA preferred).
- 5+ years of experience in a finance role within the banking or financial services sector or audit.
- Proven experience in client reporting, financial analysis, and business partnering.
- Strong proficiency in MS Office. Proficiency in other data tools is beneficial.
- Demonstrated ability to solve problems creatively and drive process improvements.
- Excellent communication skills with the ability to present complex data clearly to non-financial stakeholders.
- Ability to work with vast quantities of data.
Education
- Postgraduate Degrees and Professional Qualifications: Financial Sciences (Required)
End Date: October 10, 2025
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Job Summary
- Formulate tactical strategy and associated delivery plans related to single practice areas. Ensure proactive integration and operational tactical enhancement.
Job Description
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
- Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
- Business Management: Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team.
- Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
- Customer Experience: To provide service excellence and achieve customer satisfaction.
Education
- National Diplomas and Advanced Certificates: Business, Commerce and Management Studies
End Date: October 10, 2025
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Job Summary
- Exciting Commercial Asset Finance opportunity based on Welkom. Join the CAF team and use your CAF sales and Business Banking experience to provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
- Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures
- Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy
- Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
- Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: October 14, 2025
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Job Summary
- Are you a Commercial Asset Finance expert based in Rustenburg, Klerksdorp or Potchefstroom. This is an exciting opportunity to advance your CAF career by providing specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
- Relationship Management: Establish and maintain professional relationships through networking with industry leaders, regulators and policy makers as well as business partners that are key in the development of new ventures
- Delivery Business Development: Champion and manage business bulk acquisition strategic plan in line with Absa Business unit strategy
- Market Intelligence: Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking on a daily basis to keep abreast of market developments
- People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development
- Operations & Compliance: Actively keep up to date with all relevant knowledge, legislation and developments within the business unit and banking industry that may have an impact on the Business Advantage.
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: October 14, 2025
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Job Summary
- To lead and strategically manage the Microinsurance division within the bank, ensuring sustainable growth, profitability, regulatory compliance, customer-centric product development, and operational excellence.
- The role is pivotal in driving financial inclusion through accessible insurance solutions tailored to underserved and low-income segments.
Job Description
Accountability: Strategy Development
- Develop and execute the Microinsurance strategy aligned with the bank’s broader financial inclusion and insurance goals.
- Identify market opportunities and trends to expand the microinsurance portfolio.
- Drive product, operational, and distribution strategy, collaborating across the Group to unlock synergies and expand market share through integrated channels
- Lead innovation in product design, distribution channels, and customer engagement.
- Monitor external trends to assess their impact on insurance operations and strategy
Accountability: Business & Service Management
- Oversee the design and pricing of microinsurance products (e.g., funeral cover, hospital cash plans, credit life).
- Ensure products meet regulatory requirements and customer needs.
- Monitor product performance and customer feedback for continuous improvement.
- Manage the unit’s P&L, budgeting, financial reporting and shareholder return expectations.
- Optimize operational efficiency and cost structures to maintain competitive advantage
- Drive digital transformation and automation of processes to support the bank’s digital transformation strategy
- Evaluate investment opportunities and allocate capital within mandate.
- Define and monitor balanced scorecard performance indicators for the portfolio.
- Take ownership for the business performance and business outcomes reporting on variances against RAF and STP targets.
Accountability: Business Development, Partnerships & Relationship Management
- Build strategic partnerships with fintech’s, mobile network operators, community organizations, and government bodies.
- Drive channel diversification including digital, branch, agent, and mobile platforms.
- Oversee marketing and outreach initiatives to increase product uptake.
- Meet annually with the ombudsman and regulatory bodies to maintain strong relations and identify improvement areas.
- Participate as a member of the relevant Industry bodies and collaborate with various industry leaders to influence trends in the marketplace.
- Build and develop relationships across the group with various stakeholders with the intention of breaking down silos to maximise business growth.
Accountability: People Management
- Lead a multidisciplinary teams including actuaries, underwriters, product managers, and sales professionals to deliver against strategic priorities.
- Foster a high-performance culture and talent development within the business including promoting diversity, equity, and inclusion within the team.
- Own people risk management, monitor metrics, and implement corrective actions.
- Ensure effective execution of performance development standards.
- Co-develop and resource a learning strategy aligned to business needs.
- Maintain and update succession plans for key roles.
- Embed and meet group transformation objectives.
- Interview and recruit direct reports with People Partner support.
- Review workforce plans and reallocates resources as needed.
- Approve performance ratings, incentives, and consistency check outcomes.
- Act on employee survey insights to enhance EVP.
Accountability: Risk Management
- Ensure full compliance with the South African Microinsurance Regulatory Framework
- Implement robust governance, risk management, and actuarial oversight
- Liaise with the relevant regulatory bodies to manage and mitigate risk
- Own principal risks per the Enterprise Risk Management framework and ensure effective controls.
- Foster a proactive risk and compliance culture.
- Lead resolution of audit, assurance, and compliance findings; oversee closure and assurance testing.
- Assess and attest to control status of the portfolio.
- Take full ownership of relevant risk categories within the portfolio
Accountability: Reporting and Committee Participation
- Represent Micro Insurance in the relevant meetings sign off packs ahead of distribution.
- Serve as Managing Executive for Microinsurance in Absa Insurance board meetings and participate in subsidiary boards across the bank.
- Attend keyboard sub-committees, including Actuarial and Audit Risk & Compliance Committees.
- Engage in governance forums and review financial reports, including monthly management accounts.
- Contribute to the Cluster Executive Committee, reporting progress against the annual business plan.
Prefferred Education
- NQF Level 7 – Honours / master’s degree (preference a technical Insurance qualification).
- Minimum 10 years’ experience in insurance or financial services, with at least 5 years in a senior
- 10 – 15 years in a corporate or commercial banking role, building trusted relationships with clients and presence in the industry
- Experience in setting a vision for long-term organisational success at regional business level and proven track-record implementing respective strategic plans
- Exposure at an Executive Committee level, contributing to the development and execution of business strategic objectives, plans and policies
- Experience engaging internal and external stakeholders at the highest levels, including Board members and senior executives, to build and manage key relationships
- Track-record building and maintaining commercial corporate client relationships (corporates, multinationals, global) across multiple sectors and geographies
- Has operated within periods of both sustained economic growth and turbulence, in a sector that is highly regulated, competitive and going through transformation
Education
- Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
End Date: October 9, 2025
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