Hot Jobs at ADvTECH

Job Description

• The ADvTECH Schools Division leads the private sector in the field of education, contributing meaningfully towards the sustainable development of human capacity in South Africa.

Duties required:

• Providing support with educational organisation;
• Processing and maintaining pupil applications, acceptances and records (includes data input and manual filing);
• Assisting Examinations Officer with Exams Administration;
• Performing administrative duties as and when required;
• Running of reception and switchboard;
• Various other ad hoc duties as determined by the position;
• Typing of administrative and academic material;
• Pencilbox assistant;
• School report administrator;
• Marketing liaison;
• Completion of newsletter;
• Assisting with enrolment process;
• Maintaining diaries and making appointments for management;
• Events organising.

Competencies required:

• Excellent interpersonal and communication skills;
• Good typing, organisational and administrative skills;
• Able to work accurately under pressure;
• An ability to maintain confidentiality is essential;
• Enthusiastic, energetic and creative;
• Must be a team worker;
• Computer literate;
• Microsoft office and PencilBox skilled.

Qualifications:    

• Minimum requirement is Matric, or equivalent, with typing skills. 
• Computer literacy (MS Office) is essential. 
• A secretarial qualification would be advantageous.

Experience:        

• Minimum of 2 years’ general administration experience in a similar environment.

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About the Opportunity:

• Capsicum Culinary Studio is preparing to deliver internationally recognised STCW (Standards of Training, Certification and Watchkeeping for Seafarers) courses under the accreditation of the South African Maritime Safety Authority (SAMSA).
• As part of our accreditation application, we are seeking expressions of interest from suitably qualified and experienced trainers, facilitators and assessors to join our pool of maritime educators. Successful candidates will support the delivery of STCW-compliant safety and survival training once accreditation is secured.

Key Responsibilities:

• Deliver STCW-aligned training in one or more modules (e.g. Personal Survival Techniques, Fire Prevention & Fire Fighting, Advanced Fire Fighting, Medical First Aid, Proficiency in Survival Craft, Designated Security Duties).
• Facilitate both theoretical and practical sessions, ensuring alignment with STCW and SAMSA standards.
• Conduct fair, reliable learner assessments (written, oral, and practical).
• Maintain accurate learner records, assessment documentation and reports as per QMS requirements.
• Participate in moderation, audits, and quality assurance processes.
• Contribute to the development and continuous improvement of course content and training methods.

Minimum Requirements:

• Recognised STCW certification or Certificate of Competency in the relevant subject area(s).
• Minimum of 3 years relevant sea service / operational experience (practical, shipboard, or maritime safety role).
• Proven experience in training or facilitation, ideally in maritime or technical environments.
• Competence in assessment practices (formal assessor qualification aligned to SAQA Unit Standard 115753 or equivalent advantageous).
• Strong English communication skills (verbal and written).
• Ability to work within structured Quality Management Systems (QMS) and meet audit requirements.
• Professional integrity, reliability, and strong references.

Preferred / Advantageous

• Formal qualification in education, training, or assessment (e.g. Facilitator/Assessor/Moderator certification).
• Prior experience with SAMSA-accredited training institutions.
• Cross-disciplinary capability to train multiple STCW modules.
• Simulator training / advanced safety training exposure.

Application Process

• Interested candidates are invited to submit the following:
• Detailed CV (including sea service and training experience).
• Copies of relevant STCW certificates / competency documents.
• Copies of assessor/facilitator/moderator certificates (if applicable).
• Two contactable professional references.
• A short statement (max 300 words) outlining your suitability and modules you can deliver.

Important Notes

• This is an Expression of Interest (EOI); appointments are subject to successful SAMSA accreditation of the programme.
• Shortlisted applicants may be required to complete a demonstration lesson or assessment exercise.
• By applying, candidates consent to their documentation being included as part of the accreditation evidence pack (with confidentiality protections
   

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• The Campus Bursar shall report directly to the Senior Financial Administrator and School Principal. The Campus Bursar is responsible for overseeing the schools full finance function and assisting the school principal with budgetary control and expense management. The Campus Bursar will provide financial support to staff and customers and act as a conduit between the school and Group Shared Services.

Key Responsibilities:

• Finance business partner and financial management of the school.
• Participate in campus management meetings and brand campus meetings.
• Drive and manage the annual opex and capex budget process at the school.
• Monitor school expenses against budgets.
• Customer and third-party billing accuracy.
• Overseeing procurement and accounts payable.
• Ensuring that discounts and bursaries are accurate and that processes are adhered to.
• Overseeing debt management and collections.
• Timely financial reporting.
• Accurate and complete income and expenses.
• Accurate and timely submission of CAPEX applications.
• Monitoring school event budgets.
• Preparing monthly reconciliations.
• Review and submit accurate billing information to Group Shared Services.
• Procurement and accounts payable.
• Bursaries and discounts.
• Debt management and collections.
• Financial reporting and month-end closing.
• CAPEX requisitions.
• Collections from parents for school events, grade camps and sports tours.

Education: 

• Minimum Grade 12.
• Bookkeeping diploma preferable.

Experience: 

• 7 to 10 years’ experience in a similar finance role.
• Bookkeeping / accounting knowledge is required.

Competencies: 

• Attention to detail.
• Ability to function in a high-pressured environment.
• Meticulously organised.
• Competent in problem solving and analytical thinking.
• Task driven.
• Customer centric.
• Comfortable with working on excel.
• Ability to multitask.

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Duties required:

• To be responsible for all duties as required of an academic educator;
• Commitment to subject-related activities;
• Lead a classroom first by example of conduct and then by instructing learners through teaching excellently;
• Incorporating the school’s values into daily teaching;
• Total commitment to extra-mural activities of the school.

Competencies/Skills/Requirements:

• Excellent interpersonal skills with colleagues, students and parents;
• Energetic, self-motivated and able to use own initiative;
• Enthusiastic, assertive and flexible;
• Good organisational and administrative skills;
• An open and creative outlook to education;
• Excellent communication and interpersonal skills with parents, staff and learners and willingness to engage with learners and their families on a personal level to help children in the best way possible;
• Must be a team player;
• Computer literacy is imperative;
• IEB experience is advantageous
• SACE registration.

Qualifications: 

• Minimum requirement is a recognised Degree and/or a 4-year professional Teaching Qualification.

Experience:     

• Minimum of 4 years’ teaching experience in the same and/or similar type of position and environment.
   

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Duties

Senior Phase Educators will plan, deliver and assess a rigorous and relevant academic programme to all students in the classes assigned in order to maximize the emotional, social and intellectual wellbeing of all students in their care. They will guide students, in important decisions on subject choices and create an encouraging learning environment which stimulates and inspires students and helps them to realize their full potential. They will need  :-

• to deliver future focused education in which students are motivated, inspired and challenged;
• to demonstrate strength of character, integrity and professionalism, at all times
• to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
• to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way

 They will be accountable for the following  specific areas of performance :-

• Academic Delivery
• Academic Assessment & Reporting
• Student Behaviour Management
• School Brand Ambassadorship
• Administration
• Health & Safety

Qualifications & Experience

• a Degree (NQF level 7) and PGCE or B. Education (Senior Phase or FET) and possibly a specialized degree if teaching into a specialist subject
• SACE certification and a police clearance are requirements
• 2-5 years Teaching Experience
• 2-5 years Specialist subject teaching, if applicable
• Computer and digital literacy
• IEB experience is advantageous
• First Aid

Attributes & Competencies

• A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
• Demonstrated planning and organisation skills with superior detail orientation
• Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
• A proven track record of managing professional relationships with maturity and high EQ
• Professional time management is a minimum requirement of the role
• Demonstrated evidence of the ability to think critically and problem solve appropriately
   

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Job Purpose: 

• To lead, manage and motivate the sales team to reach individual and campus appointment, application and registration targets.
• Responsible for initiating and managing relationships with prospective students through every stage of the recruitment process (Leads, Appointments, Applications and Registrations) and report on individual sales activities per set targets.
• To achieve application targets and implement campus sales and marketing initiatives and plans aimed at attracting students to apply for full-time and part-time undergraduate and postgraduate qualifications.

Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.                             
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries.                                             
• Represent our brand at career expos and other stakeholder events.        
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Meet individual targets for new student registrations.      

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

Minimum Requirements:

• 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar.

Minimum Work Experience Requirements:

• Minimum of 2 years sales experience.

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Job Description

• Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.
• Emeris National Office has a vacancy for a Senior Attorney/ Director : Law Clinic (Coastal Region). The successful candidate can be based in Durban or Cape Town. 

Duties and Responsibilities : 

• Case Management and Legal Processes
• Interpreting laws, rules, and regulations
• Manage all matters from time of consultation until such time as matter is litigated, closed or referred to an Attorney or Advocate within the required standards of the profession
• Legal advice and guidance to clients
• Drafting of pleadings and correspondence
• Negotiating and drafting of various agreements and corporate documents
• Researching law and drafting legal opinions
• Managing of serving and filling through candidate attorneys
• Participating in the interview of witnesses
• Preparing cases for trial or alternate dispute resolution
• Undertaking the legal work to the highest professional and client care standards
• Co-ordinate legal training at the Clinic
• Analysing probable outcomes based on legal precedents
• Provide legal representation in matters within our jurisdiction
• Litigating in civil courts, tribunals, and arbitrations
• Management and Administration of Clinics
• Maintaining the confidentiality of legal documents and client records
• Updating and managing case load, staff and operational requirements at Emeris Durban, Cape Town and Nelson Mandela Bay Clinics. 
• Co-ordination and reporting on case statistics to the Dean : Faculty of Law
• Oversee preparation of clinic budget for the coastal region and manage expenditure. 
• Update clients, stakeholders and attorneys on clients matters
• Play an active role in the development of policies and procedures of the Law Clinic
• Provide legal secretary/intern with instructions
• Supervision and Student Engagement
• Supervising all law students in his/her care
• Managing the practical legal component of the Work Integrated Learning (WIL) module
• Managing the monitoring of and evaluation of student performance
• Train, supervise and guide candidate legal practitioners
• Provide individual mentoring for and coaching of legal practitioners and candidate attorneys
• Monitor and evaluate the quality of work performed by the 4th year IIE LLB students in their WIL module
• Collaboration and Community Engagement
• Maintaining a professional and harmonious relationship with a wide range of stakeholders in the legal industry including NGO’s, Court personnel, law firms, potential donor funders, Legal Aid and other public interest initiatives.
• Facilitating Community and Attorney workshops
• Engaging with the different courts to hold Advice Desks

Competencies:

• Excellent English language, communication and writing skills
• Strong Analytical skills
• Computer literacy
• Conflict resolution skills. A high level of disciplinary expertise.
• Research Skills
• Excellent drafting, writing and editing skills
• Attention to detail
• Time Management Skills
• Ability to work in a pressurized work environment
• Problem-solving skills
• Ethical
• A demonstrable commitment to and interest in public interest law and social justice
• Active listening skills

Special Requirements 

• Candidate must be able to organise outreach and other community engagement initiatives on the last Saturday morning of each month.
• Be able to monitor and assess performance of yourself, other individuals or organisations to make improvement or take corrective action

Minimum Education Requirements:

• Completed LLB degree at NQF level 8. LLM at NQF level 9 will be advantageous. 
• Must be admitted as an attorney of the High Court with 10 years’ experience as an admitted attorney and right of appearance in the High Court.

Minimum Work Experience: 

• 10 years post admission experience with 5 years general legal practice and 5 years management experience. 
• Admitted Attorney on the Practising Roll
• Previous Magistrates and High Court litigation experience , civil litigation and family law will be advantageous. 
• Proficiency in additional languages will be an added advantage

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• The overall purpose of the Head: Student Experience is to manage the portfolio's that fall under the Student Experience department with the specific focus on intentional, collaborative, connected and responsive student intervention strategies to deliver student experiences that promote learning and development beyond the classroom.

Duties and Responsibilities:

Design, Implement and Monitor Student Touchpoints

• Manages the campus student experience annual calendar of events and student operational support interventions
• Continually reviews student experience processes and procedures are in place to ensure that outputs are high quality and effective
• Consolidates and supports the delivery of the multidepartment plans and ensures synergy and cohesion across departments
• Implements relevant policies that impact on the student experience
• In collaboration with the National Portfolio team supports national events and initiatives to be implemented throughout the calendar year
• Plans and oversees the new student Orientation program from a student operations perspective
• In collaboration with the SMT oversight of campus communication strategy to students regarding student operational and student experience matters
• Continuously gathers and reviews student platforms and entry points of feedback to proactively align the campus student experience activities and interventions

Holistic Student Support and Experience

• Leverages the Emeris Voice and Student Committees as a tool to collect and disseminate information and feedback
• Supports and point of escalation to addresses student queries and connects the student to the correct member of staff to resolve queries
• Drives intentional, collaborative, connected and responsive student intervention strategies to deliver student experiences that promote learning and development beyond the classroom
• Develops, manages and runs student mentorship and leadership workshop and programs
• Assist departments deal with general and complex student enquiries with the objective of identifying and remedying issues
• Ensures multidepartment synergy and cohesion to ensure seamless student experience
• Drives visibility, inclusion and awareness around each departments function relating to the student experience
• Maintain and drive a positive, empathetic and professional attitude toward our students
• Maintain a good knowledge of products and policies to advise students and staff accordingly

Oversight of Corporate Social Investment (CSI)

• Oversees the annual Corporate Social Investment (CSI) implementation plan and monitors the impact of this plan
• In collaboration with the Student Wellness Specialist facilitates and grows relationships with identified CSI beneficiaries
• Monitors the CSI budget and reports on successful outcomes
• Supports the rollout of requirements of CSI projects in conjunction with other departments
• Creates and disseminates communications to highlight CSI success.

Administration, Reporting and Budget Management

• Supports the campus team with any audits that may require administration.
• Maintains records across various responsibilities including student discipline, student experience events, projects and interventions
• Record keeping of student disciplinary matters and their outcomes
• Processes bursaries for the different student bodies in conjunction with relevant portfolio managers e.g. Emeris Cares and Student Wellness Specialist
• Compiles ad hoc administrative reports when required. 
• Creates the annual budget for Student Experience team and manages, forecasts and reports on these budgets in conjunction with campus Finance

Student Experience Team Management and Guidance

• Supports the development of individual departmental plans as aligned to the overall campus student experience plan
• Tracks and manages performance of Student Experience campus team
• Maintains oversight of all projects, events and interventions relating to the campus student experience
• Monitors compliance to specific departmental policies and procedures
• Oversees and manages fulfilment of Services Level Agreements (SLA's) across the various departments and external stakeholders
• Provides support to the team via mentoring, performance management and staff development

Student Discipline Management

• Deals with student discipline issues that may arise on campus such as ones that contravene the student code of conduct
• Addresses student disciplinary issues in consultation with the Campus Head and Campus Deputy Head.
• Where appropriate ensures that student disciplinary measures are corrective in nature
• In collaboration with the Academic Operations and Academic teams ensures that student disciplinary outcomes are contextualized so that outcomes are finalised appropriately
• Creates awareness around the Safe Campus Policy.

Competencies required:

• Administrative
• Communication skills
• Organising and planning skills
• Time Management skills
• Problem solving skills

Minimum Qualification Requirements:

• Bachelors Degree / Advanced Diploma in Education OR Marketing, Communications or similar field (NQF Level 7)

Ideal

• Postgraduate Diploma / Bachelor Honours Degree (NQF Level 8) preferable

Minimum Experience Requirements:

• Minimum of 2 years Student Administration and 4 years experience in Operations/Academic/ Student Support

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Duties and Responsibilities:

Lecturing

• Lecture on programmes (must lecture on an IIE qualification) across various modes of delivery where relevant
• Marking of assessments and feedback to students in subjects lectured. May be required to internally moderate assessments scripts that fall within their subject fields, where necessary across IIE sites of delivery

Lecturer Development and Support

• Assist in lecturer development and support processes and procedures. This may include conducting peer reviews, facilitating workshops and one-on-one consultations

Student Development & Support

• Championing/leading and managing academic development and support for a specific programme and its students
• Tracking student success and implementing support interventions where required

Research & Scholarship

• The incumbent is required to promote a culture of scholarship within their practice, discipline and campus/team and is also required to contribute towards The IIE’s Emeris achieving its annual research output targets

Competencies Required:

Technical:

Candidates should have experience in one or more of the following:

• Programming & Frameworks: C# (.NET Core, MVC, Blazor), Python, Java, JavaScript (React, Angular, Node.js)
• Cloud Platforms: Azure, AWS, Google Cloud
• AI & Machine Learning: TensorFlow, PyTorch, Scikit-learn
• Mobile Development: Kotlin (Android), Swift (iOS), React Native (cross-platform)
• Databases: SQL, Oracle, MongoDB, Firebase
• Project Management: Familiarity with Agile or similar methodologies, use of tools like Jira, Trello, Asana and MS Project, and managing full software development lifecycles
• Superior communication (written and verbal) and organisational skills
• Demonstrated ability to manage work and self proactively
• Able to demonstrate a proven track record of effective teaching in subject area based on a reflective practice
• Able to demonstrate the ability to manage relationships with managers and staff effectively in terms of motivation, quality and performance
• Passion for Customer Service
• Experience in the use of technology to enhance learning is an added advantage

Minimum Education Requirements:

• An Honours Degree in Information Technology or a closely related field is required. A master's degree is strongly preferred.

Minimum Work Experience Requirements: 

• A minimum of 3 years’ teaching experience in programming or software development is advantageous.
• Industry experience in roles such as software developer, AI/ML engineer, cloud solutions architect, or mobile app developer will be highly valued.

Working Hours:

• Monday to Friday: 08:00 -17:00

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Overall Job Purpose: 

• This position provides additional calling capacity to support campuses in converting student enquiries into confirmed appointments and enrolments. As a Call Centre Agent, you will engage prospective students, provide accurate programme and appointment information, ensure quality of bookings, and coordinate closely with campus staff. You will also assist with ad-hoc campaign and support calling to drive attendance, document submission, and registration readiness.

Key Responsibilities

Calling & Engagement

• Contact prospective students within defined response-time targets (aiming for sub-5 minutes where possible).
• Deliver a friendly, professional, and consistent caller experience aligned to scripted frameworks.
• Actively handle common objections (e.g., “too busy to visit campus”) and apply escalation paths where required.
• Accurately log call outcomes in the CRM/Overflow system.

Booking & Quality Assurance

• Secure on-campus or approved digital consultations in line with campus availability and capacity rules.
• Verify booking accuracy: correct date, time, campus, and student details.
• Uphold booking quality standards to reduce no-shows and rework.
• Support adherence to booking caps (digital and on-campus) and escalate exceptions for approval.

 Campus Coordination

• Ensure all bookings are handed over to the correct campus team with complete and accurate information.
• Collaborate with campus advisors to maximise attendance and conversions.
• Flag capacity or objection trends for review and continuous improvement.

Ad-hoc Campaign & Support Calling

• Drive attendance for Open Days, and other campus marketing initiatives.
• Follow up with students to submit outstanding documents (ID, results, proof of payment).
• Support admitted students with registration steps, including deposit and pre-registration fee confirmation.
• Conduct light retention or milestone check-in calls where required.

 Skills & Competencies

• Strong verbal communication and active listening skills.
• Ability to follow structured scripts while adapting to caller responses.
• Attention to detail in data entry and booking processes.
• Confidence in objection handling and customer engagement.
• Collaborative mindset to work with both Overflow Facility and campus teams.

Minimum Educational Requirements:

• Minimum of Matric

Requirements

• Previous customer service or calling experience (advantageous but not mandatory).
• Computer literacy and ability to work with MS Suite/CRM/calling platforms.
• Availability for flexible, part-time shifts including evenings and weekends when required.
• Commitment to delivering a professional student experience.

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Duties and Responsibilities:

Student Registration and Academic Progression Counselling

• Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
• Liaises with the Admission Centre and Academic team on all relevant registration related queries.
• Works with the Admission Centre to understand different curriculum scenarios (e.g. phase-in and phase-out etc.) to ensure that the student is advised correctly.
• In collaboration with the Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations, the Senior Student Relations Specialist supervises the Student Relations Centre during the retention Project on campus so as to ensure students are correctly advised and counselled with regards to academic progression and the timeous completion of registration contracts for the new academic year.

Active Student Engagement and Support

• Delivers the academic orientation programme for new and returning students by means of programme information presentations, an overview of pertinent academic policies and an outline of the academic year etc.
• Manages the dissemination of student related policies (new and updates).
• Attends informal meet-and-greet sessions with students.
• Facilitates Programme Information Sessions by addressing students in class with a view to explain and induct the students on the relevant policies and procedures that govern student life on campus.
• Facilitates follow-up Programme Information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations department.
• Conducts periodical class visits to canvas student concerns and share relevant information.
• Provides assignment submission support with regards to the correct anti-plagiarism tool applicable to the respective programme.

Student Query Resolution

• Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Student Relations Centre, and escalates queries to the other centres of Excellence where appropriate.
• Ensures that details of all student contact made by the Student Relations Centre is captured on the academic system accurately and timeously. 
• Provides various letters/documents that are generated from the academic system  on request by students.
• Escalates queries that are unresolved or may require further attention to ensure that they are resolved timeously.
• Assists with the roll out of all relevant customer related surveys.

Cross Departmental Query Resolution

• Liaises with various departments on campus to stay up-to-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries including those that require escalation.

Team Support, General & System Administration

• Responsible for ensuring all students notes are captured in the academic system.
• Supports the Head: Student Experience in supervising the Student Relations Centre team and providing them (and others) with training as and when required.
• Carries out an in-depth analysis of student query trends and customer satisfaction survey feedback with the respective stakeholders to identify items that require action or attention and to assess areas  of success for continued improvement and development purposes.
• Consults with the Head: Student Experience to ensure that the Student Relations Centre is adequately staffed during the Centre's operating hours so as to facilitate and promote the smooth running of the Centre.
• Supports members of the Student Relations Centre team to ensure and drive the efficient resolution of student queries.
• Supports and collaborates with other members of the Student Experience and Academic Operations teams to ensure the efficient running of the Academic Operations department as a whole.
• Ensures compliance to The Protection of Personal Information Act (POPIA) legislation relevant to the Student Relations Centre.
• Provides support to the team via performance management and management of leave.
• Drives product and policy knowledge within the Student Relations Centre in order to ensure that students are advised correctly.

Competencies required:

• Advanced Interpersonal and Communications skills
• Computer Proficiency
• Planning & Time Management skills
• Leadership skills 
• Results Driven and able to handle pressure 
• Professionalism     
• Empathy
• Customer Service Driven/Focused   
• Advanced Administrative and Organisational skills                                                                                              

Minimum Qualification Requirements:       

• Relevant 3-year Diploma or Degree in Human Resources, Public Relations, Marketing, Communications or a related field.                                    

Minimum Experience Requirements:  

• Minimum of 3 years experience in recruitment, talent acquisitions, sales or training.

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Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries.
• Represent our brand at career expos and other stakeholder events.
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Support the campus by converting applications to registrations to achieve the annual campus registration target.

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Minimum Qualification Requirements:

• 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

Minimum Work Experience Requirements:

• Minimum of 2 years sales experience

Special Requirements:

• Own car and driver's license required.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

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Duties and Responsibilities:

• Check Independent Contractor ticketing system for call logged from Campuses, regarding Contracts, Annexures and Independent Contractor Payroll queries
• Check all screen documents are received and uploaded into HR System in order to complete Independent Contractor Agreement and Annexures.
• Responsible for ensuring that all Independent Contractors agreements and annexures meet the required company and audit standards.
• Send Independent Contractor Agreement and Annexure to Campus Head/Authorised Signatory and Independent Contractor via Adobe sign, at the beginning of the year or when they start. 
• Send welcome email with onboarding documents as per the P15 check list to Independent Contractors
• Follows up on any queries or outstanding documentation from the Independent Contractor packs before filing copies into HR System as per the naming conventions
• Checks the completed pack of forms that Independent Contractor that they are completed correctly, that all supporting documentation is attached and that the entire pack of forms meets audit standards. Ensures that the relevant payroll forms are uploaded in HR System (File Manager) for each Independent Contractor and that their details are loaded correctly in the HR System (Personal Info, Independent Contractor Agreement details etc.)
• Oversees the foreign national approval and tracking (i.e. permit expiry dates etc.) processes on campus for casuals and Independent Contractor's and ensures that no offers are made prior to receiving pre-approval from National HR.
• Ensures that claim/timesheet deadlines are communicated to Independent Contractors on a monthly basis.
• Responsible for training Independent Contractors on the HR System Timesheet Process and assisting with any Timesheet queries
• Responsible for checking and capturing non timesheet user Independent Contractor claims in the HR System, in line with the claim deadlines. 
• For the new HR System, ensuring smooth rates are captured correctly in Payspace schedule for respective Campuses and balances to tracked from Campuses. All schedules are sign off by the respective Head of Academic Contractors, before we submit to Payspace.
• Check that the Independent Contractor P18 payroll reports are correct on a monthly basis to ensure that the correct tax has been deducted for Independent Contractors and all claims are reflected on the report. Ensure that the P18 form is signed by the Campus Head together with the correction schedule (if applicable), submitted with the National Human Resources / Payroll team .
• Responsible for assisting Independent Contractors with any payment queries and escalating these to the Group Payroll team if need be.   

Minimum Qualification Requirements:

• Grade 12 (matric) 
• Diploma or Degree in a related field is advantageous.

Minimum Work Experience Requirements:

• 1-2 year's payroll experience. 
• Must have experience working with HR & Payroll Systems.

Competencies required:

• Great interpersonal and communication skills
• Attention to details and quality oriented
• Team player
• Critical thinker and problem solving skills
• Good time-management skills
• Self-motivated
• Deadline driven

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• The overall purpose of the Head: Student Experience is to manage the portfolio's that fall under the Student Experience department with the specific focus on intentional, collaborative, connected and responsive student intervention strategies to deliver student experiences that promote learning and development beyond the classroom.

Duties and Responsibilities:

Design, Implement and Monitor Student Touchpoints

• Manages the campus student experience annual calendar of events and student operational support interventions
• Continually reviews student experience processes and procedures are in place to ensure that outputs are high quality and effective
• Consolidates and supports the delivery of the multidepartment plans and ensures synergy and cohesion across departments
• Implements relevant policies that impact on the student experience
• In collaboration with the National Portfolio team supports national events and initiatives to be implemented throughout the calendar year
• Plans and oversees the new student Orientation program from a student operations perspective
• In collaboration with the SMT oversight of campus communication strategy to students regarding student operational and student experience matters
• Continuously gathers and reviews student platforms and entry points of feedback to proactively align the campus student experience activities and interventions

Holistic Student Support and Experience

• Leverages the Emeris Voice and Student Committees as a tool to collect and disseminate information and feedback
• Supports and point of escalation to addresses student queries and connects the student to the correct member of staff to resolve queries
• Drives intentional, collaborative, connected and responsive student intervention strategies to deliver student experiences that promote learning and development beyond the classroom
• Develops, manages and runs student mentorship and leadership workshop and programs
• Assist departments deal with general and complex student enquiries with the objective of identifying and remedying issues
• Ensures multidepartment synergy and cohesion to ensure seamless student experience
• Drives visibility, inclusion and awareness around each departments function relating to the student experience
• Maintain and drive a positive, empathetic and professional attitude toward our students
• Maintain a good knowledge of products and policies to advise students and staff accordingly

Oversight of Corporate Social Investment (CSI)

• Oversees the annual Corporate Social Investment (CSI) implementation plan and monitors the impact of this plan
• In collaboration with the Student Wellness Specialist facilitates and grows relationships with identified CSI beneficiaries
• Monitors the CSI budget and reports on successful outcomes
• Supports the rollout of requirements of CSI projects in conjunction with other departments
• Creates and disseminates communications to highlight CSI success.

Administration, Reporting and Budget Management

• Supports the campus team with any audits that may require administration.
• Maintains records across various responsibilities including student discipline, student experience events, projects and interventions
• Record keeping of student disciplinary matters and their outcomes
• Processes bursaries for the different student bodies in conjunction with relevant portfolio managers e.g. Emeris Cares and Student Wellness Specialist.
• Compiles ad hoc administrative reports when required. 
• Creates the annual budget for Student Experience team and manages, forecasts and reports on these budgets in conjunction with campus Finance

Student Experience Team Management and Guidance

• Supports the development of individual departmental plans as aligned to the overall campus student experience plan
• Tracks and manages performance of Student Experience campus team
• Maintains oversight of all projects, events and interventions relating to the campus student experience
• Monitors compliance to specific departmental policies and procedures
• Oversees and manages fulfilment of Services Level Agreements (SLA's) across the various departments and external stakeholders
• Provides support to the team via mentoring, performance management and staff development

Student Discipline Management

• Deals with student discipline issues that may arise on campus such as ones that contravene the student code of conduct
• Addresses student disciplinary issues in consultation with the Campus Head and Campus Deputy Head
• Where appropriate ensures that student disciplinary measures are corrective in nature
• In collaboration with the Academic Operations and Academic teams ensures that student disciplinary outcomes are contextualized so that outcomes are finalised appropriately
• Creates awareness around the Safe Campus Policy.

Competencies required:

• Administrative
• Communication skills
• Organising and planning skills
• Time Management skills
• Problem solving skills

Minimum Qualification Requirements:

• Bachelors Degree / Advanced Diploma in Education OR Marketing, Communications or similar field (NQF Level 7)

Ideal

• Postgraduate Diploma / Bachelor Honours Degree (NQF Level 8) preferable

Minimum Experience Requirements:

• Minimum of 2 years Student Administration and 4 years experience in Operations/Academic/ Student Support

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Duties and Responsibilities:

Preparation of students for career and work readiness 

• Advises students on Career Services Portal offerings: interactive career resources and tools, e-learning content and self-awareness assessments 
• Guides and advises on, but not limited to CV design, interview preparation, job search strategies, and general career support 
• Offers one-on-one career consultations, assisting students in gaining self-awareness and work readiness skills in conjunction with the Career Services Portal 
• Designs and presents a range of interactive workshops in relation to career and work readiness 
• Hosts Industry Insights workshops and employer showcases where industry leaders speak and provide students with valuable industry exposure 
• Collaborates with Heads of Faculty on industry-specific career events and workshops (e.g. Law Careers Fair)  

Career Services Marketing and Events 

• Creates ongoing Career Services awareness, through awareness campaigns, in-class visits, workshops, e-mails, sms's, WhatsApp groups and daily interaction with students 
• Ensures sufficient students have accessed and engaged with the Emeris Career Services Portal by marketing the Career Services Portal and the Career Services App to students 
• Uploads and promotes student and graduate job opportunities onto the Career Services Portal job directory 
• Upskills, leads and empowers the Career Services Ambassador team to market Career Services and its platform to the student body 
• Co-ordinates and hosts career evenings / afternoon and Ready to Launch workshops for final year students 
• Co-ordinates and hosts career fairs and part time/industry immersion expos for students and alumni 
• Co-ordinates and hosts the annual Career Services Client Treat for clients 
• Co-ordinates and hosts student entrepreneurship initiatives 

Networking 

• Establishes and maintains relations with all clients 
• Ensures and enables clear and open communication between the clients and Career Services 
• Conducts regular meetings with clients  
• Always ensures compliance to the corporate identity 
• Attends and participates in networking forums resulting in the increased awareness of quality graduates 
• Identifies businesses/organisations to partner with and actively seeks job opportunities that are in-line with  the qualifications we offer 
• Markets the brand and demonstrates the value of recruiting through the Career Services 

Recruitment of Students and Alumni 

• Facilitates employer access to student and graduate talent through advertising opportunities on the Career Services Portal, ensuring opportunities are visible, accessible, and aligned with student career pathways. 
• Obtains recommendations from lecturers on suitable student candidates 
• Tracks and monitors applications submitted through the platform to support evidence-based reporting on student and graduate engagement. 
• Liaises with employers throughout the recruitment process to maintain strong partnerships, ensure a positive candidate experience, and strengthen the institution’s reputation as a source of real-world ready graduates. 

Alumni 

• Collaborates with and supports the Alumni Relations office on key alumni events such as the Alumni Connect Evening 
• Works closely with the Alumni Relations office to market and promote the Career Services Portal to alumni 
• Works closely with the Alumni Relations office to provide career support to alumni that need support
•  Perform ad hoc projects and duties as per National Career Services Manager and Head: Student Experience 

Competencies required:

• Advanced computer literacy essential 
• Excellent administration, planning and time keeping skills 
• Customer service orientation, high levels of energy and self-motivation 
• Highly effective communication and organisational skills 
• Shown ability to manage work and self proactively 
• Enjoy working, networking and building relationships with people 
• Superior Presentation Skills 
• Must be confident and outgoing 
• Proven track record 
• Must be approachable 
• Creativity, innovation and passion for graduate recruitment 

Minimum Qualification Requirements: 

• Relevant 3-year Diploma or Degree in Human Resources, Public Relations, Marketing, Communications or a related field. 

Minimum Experience Requirements:

• Minimum of 3 years experience in recruitment, talent acquisitions, sales or training.

Special Requirement:

• Driver’s license and own reliable vehicle.

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Duties and Responsibilities:

Managing and Tracking Assessment Printing

• Responsible for the steps in the assessment process from point of the Assessment Printing Tracking System (APTS) capturing to receiving crates from Colourtech.
• Responsible for ensuring that correct orders are placed and fulfilled as per the Assessment Printing Tracking System (APTS).
• Responsible for ensuring that actual student numbers are updated in the Assessment Printing Tracking System (APTS).
• Ensure that the student numbers, venue and Invigilator details have been inserted into the Assessment Printing Tracking System (APTS) as per the batching timeline to allow for prepacked assessments being delivered in the Colourtech batches.
• Responsible for checking the crate contents when they arrive from Colourtech to ensure that all the assessments have been packed and grouped as requested on the Assessment Printing Tracking System (APTS). 
• Informing national office that the centre has completed the Assessment Printing Tracking System (APTS) inserts and batch checks and of any discrepancies in the batch and crate checking process.
• Ensure that the crates and locks are returned to Colourtech timeously after the batch has been checked.

Invigilator Recruitment and Management

• Assists with Invigilator training.
• Co-ordinates the booking of Invigilators.
• Assist with Invigilating when required.
• Responsible for reconciling the Invigilator reports pre and post assessment.
• Logging assessments in and out with Invigilators.

Pre-Assessment Logistics-Initial and Replacement Assessment

• Manages all aspects of preparation for upcoming assessments.
• Informs students when Programme Assessment Schedule is uploaded and available.
• Ensures the assessments and memos are stored securely in the campus academic safe at all times.
• Responsible for the preparation of all assessment documentation.
• Pre-assessment logistics need to accommodate concession applications.
• Liaising with the IT department regarding IT assessment set up and preloads which may be required for practical assessments.
• Manages all assessments being written on campus.
• Reconcile scripts at the end of each assessment and hands over to the Results Centre for the marking, results capture and moderation process.
• Ensure all assessment documentation above is up to date at all times and compliant with all assessment and audit processes.
• Reconciliation of the Invigilator’s report that summarises all the necessary and that is batched with the scripts for delivery to the lecturer for marking. Any discrepancies must be noted on the Invigilator report and investigated.
• Management of all aspects of different location approvals.
• Management of Online Centre student assessments and scripts.

Non-exam Condition Assessment Processing

• Responsible for the set-up of student groups and deadlines on SafeAssign and Turnitin as per the Programme Assessment Schedules (PAS).
• Responsible for the collection of the assignments from the assignment submission point on campus.
• Reconciliation of assignment submission , signing sheet and identifying assignments not submitted through the online plagiarism detection software & handing over to the Results Centre.
• The Assessment Centre is responsible for collecting, collating, grouping and handover to the Results Centre.
• Manage late assignments in accordance with the Assessment Strategy and Policy.

Exam Condition Assessment Escalations

• The Assessment Centre facilitates the resolution of any escalations that may occur during the writing of an exam that relate to the exam paper in particular.
• Raising queries with Programme Operations Manager (POM) when assessments are running. The Assessment Centre receives communication in respect of the Central Academic Team (CAT) decision and is responsible for communicating in turn to all students at the various venues in which the assessment is being conducted. If escalations cannot be remedied on site during the assessment this could result in a post assessment remedy by way of a rewrite or a mark adjustment.
• Communicating query resolution to respective different location and alternate venue Invigilators.
• Manages the escorting of students to the bathroom during assessments.
• Deals with any issues/queries that Invigilators may raise during assessments.

Team Support General

• Responsible for ensuring all students notes are captured in the System for Academic Management.
• An incident report must be completed for any action which results in non compliance in the Assessment Centre for approval on the way forward. (For Action Now (FAN) Report)
• The Assessment Centre is a secure centre and access in and out of the centre must be logged.
• Assisting with campus specific projects/events (Graduation, Open Day etc.)
• Focus group sessions to reflect on the systems of the centre.

Competencies Required:

• Excellent communication and interpersonal skills
• Understanding of and passion for customer service
• Assertiveness and dynamism
• Proficient on MS Excel and MS Word
• High level of accuracy required in both typing and data capturing
• Excellent organizational and administration skills
• Best suited to a systematic person with an eye for detail

Minimum Qualification Requirements:

• Minimum of a Higher Certificate (NQF Level 5). National Diploma (NQF Level 6) or above advantageous.

Minimum Work Experience Requirements:

• Minimum of 2 years work experience in administration. Experience within a tertiary environment preferable.

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Duties and Responsibilities:

Presentation Target

• Deliver engaging presentations at targeted schools, showcasing the benefits of our institution.
• The ability to deliver a great presentation to potential students is crucial.
• Distribute marketing materials and interact with students to generate interest and enquiries.
• Represent our brand at career expos and other stakeholder events.
• Achieve monthly presentation targets as per school priorities.

Database Collection

• Meet monthly targets for collecting school databases to expand our reach.

Interview Target

• Make proactive calls to prospective students, scheduling interviews to meet daily and weekly targets.
• Follow up on online applications, ensuring proof of payments and scheduling appointments.
• Provide prompt responses to online and telephonic enquiries.
• Conduct interviews following an established script, building rapport with students and parents.
• Achieve individual targets for weekly, monthly and annual interviews.

Application Target

• Assist students with the online application process during interviews, securing applications on the spot.
• Follow up with unpaid online applications and ensuring payment is completed.
• Conduct regular calling campaigns to convert interviews into applications.
• Drive application acceptance and pre-registration fee payment.
• Achieve individual targets for weekly, monthly and annual applications.

Registration Target

• Support the campus by converting applications to registrations to achieve the annual campus registration target.

Administration and Reporting

• Maintain accurate daily reports, including call reports and interview booking trackers and the CRM system.
• Ensure interview forms are completed correctly and applications have valid supporting documentation.
• Update relevant systems and reports as required by the Head: Student Recruitment.

Minimum Qualification Requirements:

• 3 Year Diploma / Bachelors Degree (NQF level 7) in Business / Marketing / Public Relations / Communication field or similar

Minimum Work Experience Requirements:

• Minimum of 2 years sales experience

Special Requirements:

• Own car and driver's license required.

Competencies Required:

• Strong interpersonal and communication skills to effectively engage with students, parents and stakeholders.
• The ability to deliver a compelling presentation at schools is crucial.
• Friendly, tenacious, and target-driven mindset with exceptional organisational abilities.
• Excellent time management skills to handle multiple tasks and work under pressure.

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Our Choir Conductor and Vocal Specialist will have passion, a real love for music and a genuine interest in promoting vocal proficiency in students.

 The following are regarded as given:

• at least 5 years of teaching both Junior and Senior students;
• strong leadership qualities with a love for working with people;
• relevant academic qualifications and experience in this field (BMus or BA Music)
• commitment to complementary musical teaching eg: theory
• proficiency as a pianist would be an advantage;
• being a keen team player;
• the ability to communicate effectively with parents and skilled at administrative tasks;
• strong verbal and written communication skills;
• preferably SACE certified;
• in possession of a current police clearance certificate.

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Duties
Educators in the FET phase will be responsible for planning, organizing and implementing appropriate instructional programs in a high school environment that guide and encourage students to develop and fulfil their academic potential and prepare them for life after graduation. They will need  :-

• to deliver future focused education in which students are motivated, inspired and challenged;
• to demonstrate strength of character, integrity and professionalism, at all times
• to develop and maintain constructive and ongoing partnerships with colleagues, parents, guardians and members of the community
• to communicate and collaborate with all members of the learning community in a positive, respectful and open-minded way

 They will be accountable for the following  specific areas of performance :-

• Academic Delivery
• Academic Assessment & Reporting
• Student Behaviour Management
• School Brand Ambassadorship
• Administration
• Health & Safety

Qualifications & Experience

• a degree (NQF level 7) and PGCE or B. Education (FET) with a specialization in the subjects to be taught
• SACE certification and a police clearance are requirements
• 2-5 years Teaching Experience
• 2-5 years Specialist subject teaching
• Computer and digital literacy
• First Aid

Attributes & Competencies

• A Lifelong learner who continually undertakes personal inquiry, reflection and action to inform their practice and understanding of teaching & learning and remains abreast of global education trends
• Demonstrated planning and organisation skills with superior detail orientation
• Exceptional interpersonal skills with excellent written and verbal abilities and professional presentation skills
• A proven track record of managing professional relationships with maturity and high EQ
• Professional time management is a minimum requirement of the role
• Demonstrated evidence of the ability to think critically and problem solve appropriately

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Job Purpose:

• The Financial Administrator is responsible for any financial related task of the campus and ensures all finance administration is complied with on site.

Duties & Responsibilities:

• This position records the day-to-day financial transactions of the Campus and is responsible for writing up/recording, the daily receipts, payments in the correct ledger account.
• Assist with cash sales collected and banking,
• Responsible for the Cash up procedure and daily banking of all receipts, electronically or on site
• Responsible for providing copy of account statements on request.
• Billing of sundry cash receipts (Student cards/supplementary exams/special exams)
• Assist Account payers/students with Account queries (if cannot assist - Directing account payer/student telephone/booth, to talk to Central debtors
• Daily reconciliation of all Cash ups/manual receipts
• Refund requests, hand letter of requirements to Account payer/student; load all necessary documents on cheque tracking.
• Assist with suspension of student cards – from list provided by Central debtors.
• Ad hoc responsibilities as specified.

Minimum Requirements:

• Higher Certificate in Accounting/ Finance
• Diploma in Accounting is ideal.
• 1-2 years’ experience as a Financial Administrator
• Experience within a higher education institute is preferable.

Key Competencies:

• Must be highly skilled in dealing with financial and numeric data.
• Must be highly skilled in use of Excel Spread sheets.
• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

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Overall Job Purpose: 

• The Executive Dean: Academic provides strategic academic leadership across key areas, including teaching and learning (in both contact and distance modes), qualification development and accreditation, lecturer academic development support, and student academic support.
• The successful incumbent will be responsible for the management of the full academic project of the institution and for ensuring that the needs, interests and initiatives are consistent with, and inform, the policies and strategic decisions of the Institution. The Executive Dean: Academic will also be responsible for the implementation of policies approved by the faculty board and Senate, for ensuring that graduates at every level satisfy internationally accepted standards in the disciplines concerned, and for the broad management of research activities in the institution.

Duties and Responsibilities:

• Strategy leadership and governance
• Ensure the effective implementation of the mission, vision, values and strategic priorities.
• Developing, implementing and monitoring programmes and progress towards the teaching and learning and research goals in the strategic plan and national plan for Higher Education to enhance the quality and success rate of the institution's graduates.
• Academic leadership, planning and professionalisation in the areas of teaching and learning.
• Compile and submit exco reports relating to portfolio status.
• Serve as the executive academic member of the institutional executive committee and is responsible for reporting on all matters within the ambit of the academic project.
• Oversee Curriculum development, review, renewal and transformation.
• Ensure regular reviews of academic programmes and agree upon improvement targets with the Faculties.
• Strengthen the structures, strategies, processes, and programmes that facilitate career capacity development and enhancement for academic staff.

Management of Academic Excellence

• To promote the institutions in teaching, research, innovation and engagement.
• Approve and ensure development of a strong academic team (permanent and part-time) that enables a dynamic scholarly informed teaching-learning environment and experience, preparing students for the world of work.
• Promoting innovation in the academic, operations and general administration across Faculties.
• Further, develop and implement the quality assurance system to meet both internally set standards and the requirements of relevant external bodies.
• Oversee the identification and avoidance of all risk elements in the Faculty’s activities.
• Support the achievement of equity targets and the transformation of the institutional culture.
• Oversight of resources required for the effective delivery of teaching and learning, including, libraries, timetabling and space.
• Developing, supporting and monitoring the progress of curriculum initiatives which respond to the institution's imperatives.
• Implement and monitor initiatives/programmes which promote the scholarship of teaching and learning.
• Sustain and nurture new international research partnerships and collaborations.
• Work with the Institution's Faculties and Research Institutes to drive improved research performance and broader research engagement across the Institution.
• Actively participate in forums and pursue opportunities to contribute to higher education policy development.
• In collaboration with other senior leaders, develop research partnerships with industry and with international universities and other research providers to optimise research engagement with a particular focus on the Institutions Industry Engagement Priorities.
• Assess and mitigate risks in terms of student success, throughput, and student dropout rates.
• Oversee the expansion of the Undergraduate (UG) and Postgraduate (PG) qualification framework, ensuring a sustainable and reputable qualification offering for students.
• Leverage digital Teaching and Learning support technologies and data-driven insights to mitigate academic risk

Oversee and Manage the Academic Project and Quality assurance

• Oversee the development of the Qualification Framework (Academic leadership and strategic direction).
• Together with the Deans of Faculty, develop and implement the strategic plan for the each of the faculties.
• Oversee and monitor the success of the Academic Support and Teaching and Learning Portfolios, including the distance mode offering across all campuses.
• Monitor that the Research Portfolio meets institutional targets and research outputs that create and foster a culture of research and scholarship in the faculties amongst others.
• Oversee and monitor the success of Qualifications and Accreditation planning, research, and accreditation of all higher education qualifications.

People Management

• Conduct performance reviews in accordance with policies and procedures and take corrective actions where necessary.
• Lead Personal Development conversations and the completion of Personal Development Plans.
• Complete Performance Management contracts and documentation.
• Provide coaching and feedback to employees on how to improve and sustain their performance.
• Ensure that disciplinary actions are implemented as per the company’s policy and procedure, where necessary.

Financial Management

• Manage faculty budgets with direct reports, ensuring financial sustainability and resource optimisation.
• Contribute to the annual budget planning process and compile the annual budget for the Academic programme.
• Monitor and oversee cost-effective management of academic costs, targets and ratios in line with annual and revised budgets.
• Manage, monitor and control the budget and take corrective action as appropriate.
• Take full responsibility for the financial resources within the area of accountability.

Minimum Education Requirement :

•  PhD in a relevant discipline

Minimum Work Experience Requirement:

• Academic with a track record of academic leadership and eight or more years of experience in a senior leadership role within a higher education institution, such as a Dean or Senior Head of an Academic Department.
• Knowledge and experience in digital scholarly resources, online learning, and technology.
• Familiarity with innovation systems and approaches
• Innovative leadership in devising curricular and co-curricular strategies for graduates to be ready for the future world of work.
• Understands the operations and affairs of a higher education/university environment

Competencies required
Skills: 

• Leadership
• Writing skills
• Communication skills
• Research writing
• Entrepreneural skills
• Behavioural Attribute: 
• Organisational and ability to multitask
• Conflict management
• Strategic thinker
• Networking abilities
• Research

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Overall Job Purpose: 

• To provide academic and strategic leadership, sound governance, development of academic capacity, and representation for the Faculty across the institution, its campuses, and other stakeholder groups.
• To ensure alignment of the Faculty strategies, tactics, and operations, to the vision and mission of the Institution. 
• To forge and strengthen links with external partners such as professional bodies, industry players, academia, and government in order to grow the Faculty’s academic credibility, gravitas and market share.

Duties and Responsibilities:

Academic leadership and management

• Develop, implement and align the strategic plan for the Faculty in conjunction with the long-term vision of the Institution as a quality higher education provider.
• Lead and manage the Academic Excellence of the Faculty in the Institution.
• Provide academic leadership for future-focused, innovative, and relevant undergraduate, post-graduate curricula, and continuing professional development (CPD) of the Faculty if applicable.
• Facilitate collaboration with the Academic Centre of Excellence (ACE), internal and external institutions, and across Campuses.
• Ensure timely delivery of academic material.
• Oversight of quality assurance within all aspects of the Faculty.
• Participate in key governance structures, processes, and committees.
• Ensure Faculty decisions reflect in Senate and other appropriate governance structures and processes to enable implementation.
• Ensure alignment of relevant, future-focused, innovative, and responsive Academic Community Engagement strategy and initiatives across the Faculty.
• Drive integration between the areas of Research, Teaching and Learning, and Community Engagement, as well as relevant evidencing.
• Facilitate alignment between the Faculty and other Institutional portfolios such as the Career Centre, Alumni Centre, Student Engagement etc.
• Facilitate student engagement and participation in quality assurance.
• Inform and oversee the implementation of relevant teaching and learning initiatives.
• Ensure Academic and Industry relevance (research, new/updated qualifications, professional bodies, industry/market research, innovation).
• Collaborate with team members to analyse, report on, and improve students’ academic results and success and guide appropriate interventions where necessary.
• Contribute to/or assist in the development of new qualifications in collaboration with Faculty teams and ACE.
• Collaborate with Faculty teams, and National and Campus portfolios to develop appropriate initiatives within the Faculty school based on current industry, academic, and research trends.
• Collaborate with ACE, Faculty teams, and National and Campus teams to design an appropriate teaching model for the Faculty to provide optimal delivery of curriculum, teaching, learning and assessment.
• Provide leadership, in collaboration with the Faculty teams, to plan relevant resource allocation and budgeting for all aspects of running successful qualifications.
• Collaborate with National portfolios and ACE to develop the National and Campus academic teams for Faculty-aligned academic excellence.
• Coordinate Heads of Qualification (HoQ), Discipline Leads (DL), and Module Leads (ML) across the Faculty, in conjunction with the Deputy Dean (DD).
• Provide specialist knowledge and support to the national marketing team for the development of a marketing strategy for the Faculty.
• Actively teach or supervise to serve as an exemplar in best teaching practice including scholarly activities such as setting and marking of assessments.
• Provide strategic oversight and guidance to Deputy Dean(s) and Faculty Manager(s) to ensure the successful delivery of their functions.
• Drive and participate in the development and implementation of academic and operational policies, strategies, and governance processes for the Faculty/School, at national, regional, and campus levels, aligned with the long-term vision of the Institution as a quality higher education provider.
• Provide input into broader institutional policies, strategic planning, and governance processes.
• Ensure that academic programs meet accreditation standards and other regulatory requirements, in collaboration with AQA.
• Prepare reports and documentation for accreditation bodies and government agencies, in collaboration with AQA.
• Ensure that the Faculty pursues a formal programme of module and qualification review and implements the agreed outcomes.
• Contribute to the development and improvement of processes and systems where required. 
• Contributes to the overall quality assurance processes of the Institution.
• Evaluate and oversee curricula aligned with institutional standards and student, societal, and market needs.
• In accordance with the authority and regulatory frameworks, drive improvements and development on modules or qualifications, consulting and communicating accordingly.
• Escalate governance and compliance concerns to the Registrar or Academic Manager as appropriate.
• Annually plan and review team workloads.
• Participate in the recruitment of new team members.
• Manage and quality assure the work of team members.
• Support the development of the skills and capacity of team members, managing associated budgets and resource allocation.
• Execute line manager functions such as performance management, leave processes and staff expenses such as travel.
• Encourage and monitor participation towards research targets and postgraduate qualification (where appropriate).
• Assist and mentor academic team members with further studies where appropriate.

Scholarship and academic citizenship

• Develop and maintain strategic partnerships and network relationships across Higher Education Institutions (HEIs), industry, government, and others for ongoing quality development, alignment and responsiveness, student career and development opportunities, professional training, and sponsorships, amongst others.
• Facilitation of, and involvement in professional and scholarly bodies and activities (e.g. Law Society). Represent the institution on external partner faculty boards, committees and professional bodies.
• Serve as the key liaison with professional and academic partners in the cognate area.
• Develop and implement an internationalisation strategy for the development of collaborations and partnerships with international stakeholders.
• Facilitates compliance with partners and provider's policies, regulations and procedures and develop MOUs where needed.
• Develop a research profile for the Faculty, including leading and mentoring the research activities of relevant team members.
• Create a culture of research and scholarship in the Faculty/School.
• Actively contribute towards the research capacity and output of the Faculty/School and the institution.
• Build own scholarship profile through invited talks, peer review of conference papers and journal articles, external moderation and formal reviews of other academic institutions, and thought leadership/ opinion pieces.
• Promote excellence in research and scholarship amongst both students and staff.

Campus support

• Implement formal communication structures within the Faculty/School, at a campus level.
• Actively teach a module(s) and/or present guest sessions and/or supervise research in a specialist field to serve as an exemplar of best practice.
• Work closely with the relevant campus Faculty representative(s) and support the development of that role.
• Support the campuses in the recruitment, selection, approval and development of the teaching team in the cognate area. Monitor the quality of appointments in the Faculty outside of the National.
• Guide teams on CESM approval of lecturers per module (Faculty specific).
• Support the Registrar with Recognition of Prior Learning (RPL) applications and credit transfers within the Faculty.
• Support the campus in the operation of bursaries and exchange programmes (where applicable).
• Communicate directly, and facilitate communication from the Faculty teams, with the campuses on new developments, recommendations and trends and facilitate troubleshooting.
• Ensure collaboration with student experience teams to ensure the school is represented appropriately in campus initiatives.
• Provide support relating to issues and escalations that may impact the Faculty and the Institution.

Research output

• Produce research outputs as agreed, aligning with career progression and postgraduate studies.
• This KPA can also be aligned to an increased focus on scholarship or community engagement, depending on Faculty context.

Minimum Educational Requirement:

• PhD 
• Doctoral Degree (NQF Level 10) in a cognate field and postgraduate teaching qualification would be advantageous
• Candidates with meaningful progress towards a PhD or Doctoral studies will also be considered.

Minimum Work Requirement:

• 5-10 years Teaching and Learning (including research supervision) experience (preferably in higher education environment)
• 2 years industry or academic experience in relevant field
• 3 years Academic Management and / or curriculum development within a higher education environment. 
   

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Overall Job Purpose: 

• To support and assist the Dean in providing academic and strategic leadership, sound governance, development of academic capacity, and representation for the Faculty across the institution, its campuses, and other stakeholder groups.
• To support and assist the Dean in the alignment of the Faculty strategies, tactics, and operations, to the vision and mission of the Institution.
• To forge and strengthen links with external partners such as professional bodies, industry players, academia, and government in order to grow the Faculty’s academic credibility, gravitas and market share.
• To provide qualification-specific and discipline-specific focus to the Faculty, developing team cohesion and collaboration within these contexts.

Duties and Responsibilities:

Academic leadership and management

• Lead and manage the Academic Excellence of the Faculty in the Institution.
• Provide academic leadership for future-focused, innovative, and relevant undergraduate, post-graduate, and continuing professional development (CPD) of the Faculty if applicable.
• Facilitate collaboration with the Academic Centre of Excellence (ACE), internal and external institutions, and across Campuses.
• Inform the curriculum for qualifications and disciplines in the Faculty.
• Ensure timely delivery of academic material.
• Oversight of quality assurance within all aspects of the Faculty.
• Participate in key governance structures, processes, and committees.
• Ensure Faculty decisions reflect in Senate and other appropriate governance structures and processes to enable implementation.
• Ensure relevant, future-focused, innovative, and responsive Academic Community Engagement strategy and initiatives across the Faculty.
• Drive integration between the areas of Research, Teaching and Learning, and Community Engagement, as well as relevant evidencing.
• Facilitate alignment between the Faculty and other Institutional portfolios such as the Career Centre, Alumni, Student Engagement.
• Facilitate student engagement and participation in quality assurance.
• Inform and oversee the implementation of relevant teaching and learning initiatives.
• Ensure Academic and Industry relevance (research, new/updated qualifications, professional bodies, industry/market research, innovation).
• Collaborate with team members to analyse, report on, and improve students’ academic results and success and guide appropriate interventions where necessary.
• Develop, implement and align the strategic plan for the Faculty in conjunction with the long-term vision of the Institution as a quality higher education provider.
• Contribute to/or assist in the development of new qualifications in collaboration with Faculty teams and ACE.
• Collaborate with Faculty teams, and National and Campus portfolios to develop appropriate initiatives within the Faculty school based on current industry, academic, and research trends.
• Collaborate with ACE, Faculty teams, and National and Campus teams to design an appropriate teaching model for the Faculty to provide optimal delivery of curriculum, teaching, learning and assessment.
• Provide leadership, in collaboration with the Faculty teams, to plan relevant resource allocation and budgeting for all aspects of running successful qualifications.
• Collaborate with National portfolios and ACE to develop the National and Campus academic teams for Faculty-aligned academic excellence
• Coordinate Heads of Qualification (HoQ), Discipline Leads (DL), and Module Leads (ML) across the Faculty, in conjunction with the Deputy Dean (DD).
• Provide specialist knowledge and support to the national marketing team for the development of a marketing strategy for the Faculty.
• Actively teach or supervise to serve as an exemplar in best teaching practice including scholarly activities such as setting and marking of assessments
• Oversee all aspects of the successful execution of the functions of the Deputy Dean(s) and Faculty Manager(s).
• Drive and participate in the development and implementation of academic and operational policies, strategies, and governance processes for the Faculty/School, at national, regional, and campus levels, aligned with the long-term vision of the Institution as a quality higher education provider.
• Provide input into broader institutional policies, strategic planning, and governance processes.
• Ensure that academic programs meet accreditation standards and other regulatory requirements, in collaboration with AQA.
• Prepare reports and documentation for accreditation bodies and government agencies, in collaboration with AQA.
• Ensure that the Faculty pursues a formal programme of module and qualification review and implements the agreed outcomes.
• Contribute to the development and improvement of processes and systems where required.
• Contributes to the overall quality assurance processes of the Institution.
• Evaluate and oversee curricula aligned with institutional standards and student, societal, and market needs.
• In accordance with the authority and regulatory frameworks, drive improvements and development on modules or qualifications, consulting and communicating accordingly.
• Escalate governance and compliance concerns to the Registrar or Academic Manager as appropriate.
• Annually plan and review team workloads.
• Participate in the recruitment of new team members.
• Manage and quality assure the work of team members
• Support the development of the skills and capacity of team members, managing associated budgets and resource allocation.
• Execute line manager functions such as performance management, leave processes and staff expenses such as travel.
• Encourage and monitor participation towards research targets and postgraduate qualification (where appropriate).
• Assist and mentor academic team members with further studies where appropriate.

Scholarship and academic citizenship

• Develop and maintain strategic partnerships and network relationships across Higher Education Institutions (HEIs), industry, government, and others for ongoing quality development, alignment and responsiveness, student career and development opportunities, professional training, and sponsorships, amongst others.
• Facilitation of, and involvement in professional and scholarly bodies and activities (e.g. Law Society). Represent the institution on external partner faculty boards, committees and professional bodies.
• Serve as the key liaison with professional and academic partners in the cognate area.
• Develop and implement an internationalisation strategy for the development of collaborations and partnerships with international stakeholders.
• Facilitates compliance with partners and provider's policies, regulations and procedures.
• Develop a research profile for the Faculty, including leading and mentoring the research activities of relevant team members.
• Create a culture of research and scholarship in the Faculty/School.
• Actively contribute towards the research capacity and output of the Faculty/School and the institution.
• Build own scholarship profile through invited talks, peer review of conference papers and journal articles, external moderation and formal reviews of other academic institutions, and thought leadership/ opinion pieces.
• Promote excellence in research and scholarship amongst both students and staff.

Campus support
Implement formal communication structures within the Faculty/School, at a campus level.

• Actively teach a module(s) and/or present guest sessions and/or supervise research in a specialist field to serve as an exemplar of best practice.
• Work closely with the relevant campus Faculty representative(s) and support the development of that role.
• Support the campuses in the recruitment, selection, approval and development of the teaching team in the cognate area. Monitor the quality of appointments in the Faculty outside of the National.
• Guide teams on CESM approval of lecturers per module (Faculty specific).
• Support Registrar with Recognition of Prior Learning (RPL) applications and credit transfers within the Faculty.
• Support the campus in the operation of bursary and exchange programmes (where applicable).
• Communicate directly, and facilitate communication from the Faculty teams, with the campuses on new developments, recommendations and trends and facilitate troubleshooting.
• Ensure collaboration with student experience teams to ensure the school is represented appropriately in campus initiatives.
• Provide support relating to issues and escalations that may impact the Faculty and the Institution

Research output

• Produce research outputs as agreed, aligning with career progression and postgraduate studies.
• This KPA can also be aligned to an increased focus on scholarship or community engagement, depending on Faculty context.

Minimum Educational Requirement:

• Masters
• Candidates holding a Masters qualification, will be required to commence Doctoral studies within 1 year of appointment
• Doctoral Degree (NQF Level 10) in a cognate field or PhD preferable

Minimum Work Requirement:

• 5-10 years Teaching and Learning (including research supervision) experience (preferably in higher education environment)
• 2 years industry or academic experience in relevant field
• 3 years Academic Management and / or curriculum development within a higher education environment.