Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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- The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met (as per the SLA). To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively.
Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A/B registered and accredited, up to date.
- No Criminal Record or any pending cases.
- Valid driver’s license with own reliable transport.
- Minimum 2 - 5 years’ Site Supervisory or Management experience.
- Staff Management experience essential.
- Computer literacy.
- Clear Criminal Record.
- Must be physically fit and in good health.
- Must reside in the greater Bloemfontein area or willing to relocate on own cost.
- Must have own vehicle
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Clients.
- Compiling, distribution, and communication on daily, weekly, and monthly reports.
- Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
- Obtaining statements of all investigations.
- Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Disciplined staff. Attend CCMA and Labour Court if and when required.
- Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
Core Competencies:
- Good communication skills both verbal and written
- Strong planning, organizational, and administrative skills are required.
- Good interpersonal and client liaison skills are required.
- Experience in investigation techniques and report writing.
- Willing and able to work extended/flexi hours if and when required.
- Ability to work under pressure and without supervision.
- Analytical, Critical Thinking & Planning skills
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- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- PSIRA registered - Grade C
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
- Driver's license
- Own Vehicle
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
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Job Summary:
- We are seeking a reliable and experienced Armed Security Escort Driver to provide safe transportation and protection for employees, clients, and assets. The ideal candidate will have a background in law enforcement and possess all necessary certifications and licenses to carry firearms and operate a vehicle.
Responsibilities:
- Safely transport employees, clients, and assets to and from designated locations
- Provide armed security escort services to ensure the safety and security of all passengers
- Follow all company policies and procedures related to security and transportation
- Maintain constant communication with security team and clients during transportation
- Handle any security or safety incidents that may arise during transportation
Requirements:
- Valid Psira Grade A-B
- must have firearm competency certificate and firearm business purpose certificate (Handgun, Shotgun and rifle)
- Valid Code 10 driver's license with a clean driving record & PDP
- High school certificate
- Minimum of 3-4 years of experience in security/driver
- Prior experience as an armed security escort driver is preferred
- Ability to work in a fast-paced and high-pressure environment
- Excellent communication and interpersonal skills
- Strong attention to detail and situational awareness
- Must be able to pass a background check and drug test
- Must be physically fit
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- Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.
Key Responsibilities:
- Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
- Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
- Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.
Qualifications & Experience:
- Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
- Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
- Matric or equivalent qualification.
- Psria Grade C
Job Requirements & Attributes:
- Self-motivated, energetic, and driven to succeed in a fast-paced sales environment.
- Exceptional selling skills paired with strong organizational and time management abilities.
- Excellent communication, presentation, and negotiation skills to effectively engage with customers.
- Proficiency in MS Office, Email, and Internet usage.
- Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
- A hunter for new business opportunities with a passion for electronic and technical equipment.
Duties:
- Generate and close deals, leveraging both self-sourced leads and those received internally.
- Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
- Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
- Maintain administrative duties related to sales with meticulous attention to detail.
Performance Standards:
- Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
- Ensure timely follow-up on all leads and quotes to maximize conversion rates.
Competencies (Technical & Behavioural):
- Drive for results and action-oriented mindset to consistently exceed expectations.
- Customer-focused approach with perseverance and problem-solving skills to meet diverse client needs.
- Willingness to learn and adapt to new technical skills and technologies.
- Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.
Deadline:17th February,2026
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- The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met (as per the SLA). To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively.
Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A registered and accredited, up to date.
- No Criminal Record or any pending cases.
- Valid driver’s license with own reliable transport.
- Minimum 2 - 5 years’ Site Supervisory or Management experience.
- Staff Management experience essential.
- Computer literacy.
- Clear Criminal Record.
- Must be physically fit and in good health.
- Must reside in the greater Vereeniging / Vaal area or willing to relocate on own cost.
- Must have own vehicle
- Must be firearm competent
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Clients.
- Compiling, distribution, and communication on daily, weekly, and monthly reports.
- Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
- Obtaining statements of all investigations.
- Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Disciplined staff. Attend CCMA and Labour Court if and when required.
- Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
Core Competencies:
- Good communication skills both verbal and written
- Strong planning, organizational, and administrative skills are required.
- Good interpersonal and client liaison skills are required.
- Experience in investigation techniques and report writing.
- Willing and able to work extended/flexi hours if and when required.
- Ability to work under pressure and without supervision.
- Analytical, Critical Thinking & Planning skills
Deadline:6th March,2026
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Minimum Requirements:
- Matric
- Minimum 3 years cashbook clerk experience
Skills & Attributes:
- Excellent verbal & written communication skills
- Computer literate – Excel essential
- SAP experience advantageous
- Excellent telephone skills
- Excellent reconciliation skills
Job Function:
- To download bank statements on a daily basis – Nedbank and/ or Standard Bank and / or ABSA Bank;
- To download files from the Capitec site
- To capture receipts using the upload Portal into SAP, refunds and payments into system on a daily basis;
- To retrieve receipts and payments from subsidiary ledgers on a daily basis;
- To complete reconciliation on a daily basis;
- To capture accounts payable, refunds, dealer & Cash Book payments into banking system;
- To capture new or amend existing banking details into banking system;
- To ensure resolution of queries within the agreed departmental/business unit SLAs;
- To provide telephonic & written communication (feedback) to bank and region as & when the queries are resolved;
- To complete filing during the month;
- To submit completed reconciliations for review (Interim and Final);
- To review reconciliation with Reporting Accountant on a monthly basis;
- To ensure individual & departmental targets are achieved on a regular basis;
- To participate in various ad-hoc projects where necessary.
- To Assist with Forex Payments through the ABSA platform- when necessary.
- To assist with capturing ABSA manual receipting for SecureDrive and driving the process on allocations and clearing of sub-ledgers.
Deadline:16th February,2026
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- The above position is vacant at CSA Head Office based in Helderkruin, reporting to the Group BID Manager. The ideal candidate will be responsible for providing accurate and timely cost estimates for tender submissions, ensuring competitive pricing while maintaining profitability. The Tenders Administrator will collaborate with various teams within the organization to gather and analyse data, develop pricing strategies, and monitor market trends to secure new business opportunities.
Minimum Requirements:
- Grade 12/Matric.
- B. Degree/ Diploma Finance/Accounting/Business Administration or any related field will be advantageous.
- 3-5 Years’ experience in Tenders.
- Advanced proficiency in Microsoft Excel.
- Ability to work under pressure in a fast pace and demanding environment.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Valid driver’s license with own reliable transport.
- Should reside within the West Rand Area.
Responsibilities:
- Analyse tender documents and requirements to accurately estimate costs and prepare pricing proposals.
- Review tender costings against tender requirements.
- Review tender files against tender requirements before submission.
- Review, manage and update the tender pricing template monthly.
- Assist branches with increase schedules and wage to revenue calculations.
- Update, manage and report on the annual tender schedule.
- Track tender performance, specifically to analyse the successful completion of tenders.
- Use expertise to introduce systems, which enhances the effectiveness of the position and Tender department.
- Read and Understand RFQ’S, BOQ’S and all tender Specifications/ Project Specifications
- Ensuring that quotations/ Tenders are submitted timeously to clients.
- Preparing and attending presentations – where applicable.
- Prepare and present cost analysis reports to Senior Management for decision-making purposes.
- Ensure all tenders are delivered on time, within the scope and requirements.
- Maintain accurate and detailed records of pricing data and tender submissions.
Other personality attributes:
- Must be honest and reliable.
- Must have good verbal and language abilities.
- Must be assertive.
- Must be self- motivated.
- Pay attention to detail.
Deadline:18th February,2026
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Job description:
- Communication of and follow up on instructions to allocated branches with regards to monthly cash orders, packing schedules and re-deposits
- Branch liaison and real-time issue resolution with regards to cash orders, transfers, packing schedules and ATM loads, etc.
- Daily monitoring, pulling from the system (I-Cash) and review of branch capturing.
- Intermediary between client and branch with regards to instructions, issues and normal day to day business
- Balancing on ATM devices on a daily basis.
- Working on a balancing sheet, providing accurate feedback.
- Working on claims received from the client.
- Dealing with CPC Activations (stained and burnt notes)
- Mapping and reporting to National Reconciliations Manager of new ATMs as they are rolled out on monthly basis. This is to enable the client to do proper cash order planning.
- Obtaining an understanding of all reported issues from branches, keeping a log and escalating timeously and accurately to National Reconciliations Manager.
- Provision of training from time to time, to branch supervisors/Recon Clerks on the Capitec ATM process.
- Other related activities as instructed by NR Manager
- Assisting with operational queries.
Required Skills:
- A proven understanding of the reconciliation process
- Good MS Excel, Word and Outlook skills
- Able to coordinate and manage branch supervisors
- Good administrative skills and discipline
- Be able to manage effectively to work towards daily deadlines
- Good interpersonal skills to deal with positions ranging from branch tellers to client management.
Daily/monthly reporting:
- Daily ops report on float returns per branch – confirming receipt, float balance, cash order check, cash count, cash certificates and redeposits. Submitting daily all branch recons plus float certificates to Capitec.
- With each monthly cash order cycle, monitoring and daily reporting on cash order confirmations received from branches, highlighting issues and short received.
- Keeping a log of issues reported, including cash order issues, ATM technical issues etc.
- Reporting of shortage’s and surpluses on a daily basis.
Deadline:28th February,2026
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About the Role
- We’re looking for a motivated and organised Office Administrator to join our team. This role is ideal for someone who enjoys keeping things running smoothly, pays attention to detail, and is eager to grow within a supportive environment.
- The position will report to the Branch Manager. The overall purpose of this position is to assist in the administrative, Financial, and managerial responsibilities of the allocated Branch and Ops Managers.
Key Performance Areas: (Not totally inclusive)
- Provide administrative support to management and staff.
- Handle filing, data entry, and general office correspondence.
- Assist with scheduling meetings, travel arrangements, and office coordination.
- Maintain accurate records and documentation.
- Support HR and Finance teams with basic administrative tasks.
- Ensure the office environment remains tidy, professional, and well-organised.
- Ensure weekly, monthly and quarterly reports are timeously done.
- Ensure that all Payroll and Salary related concerns are handled accurately and efficiently.
Qualifications, experience and other competencies
- Grade 12 / Matric (a relevant certificate or diploma will be an advantage).
- Minimum of 3 years of administrative experience preferred.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Strong communication and organisational skills.
- Reliable, responsible, and able to work independently.
- Ability to liaise professionally with personnel at all levels.
- Must be able to work under pressure / overtime as and when required
Deadline:16th February,2026
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Main purpose of job:
- Source and sell armed monitoring and armed response agreements to potential new customers
- Source and sell new and alarm system upgrades, additions to alarm systems, CCTV systems, electric fences to potential customers
- Achieve and exceed monthly sales targets for new customers and hardware sales
Qualification & experience:
- Previous sales experience, with proven track record in sales preferably capital goods sales (not FMCG)
- Knowledge of intruder detection equipment such as IDS, DSC alarm systems is advantageous
- Matric or equivalent
Job requirements & other attributes:
- Self-motivated and energetic
- Selling skills
- Good organisational and time management skills
- Excellent communication (written & verbal), presentation and negotiation skills
- Computer Literate (MS Office, Email and Internet)
- Presentable and of sober habits
- Valid driver’s licence - (Compulsory)
- Own reliable vehicle - (Compulsory)
- PSIRA Grade C - (Advantageous)
- Hunter for new business
- Aptitude for electronic and technical equipment (alarms and alarm monitoring platforms)
Duties:
- Generate and close self-sourced deals
- Follow up on all leads received internally and via telesales
- Sell security solutions to new and existing clients
- Create solid & long-standing relationships with estate agents, builders, architects etc.
- Daily, weekly and monthly reporting
- Motivated to achieve and exceed sale targets
- Maintain all administrative duties pertaining to sales
Performance Standards
- Achieve both targets for revenue sales & for new clients
- Maintain a high standard of relationship with existing Estate clients
- Ensure that all leads and quotes are followed up on time
Competencies (Technical & Behavioural)
- Drive for results
- Action oriented
- Customer focus
- Perseverance
- Functional/Technical skills
- Problem solving
- Technical Learning
- Assertive
- Sense of urgency
Deadline:18th February,2026
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Overall Purpose of the job:
- To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Close SecureMe and SecureMe Plus deals on the phone.
Minimum qualifications and experience:
- Matric
- Post Matric qualification - preferred
- A minimum of 1-year customer service experience
- A minimum of 1 year cold calling experience within a sales call centre/
- At least 1 year’s administration experience within a client-centric environment
- Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint
- Psira Registered
Main duties & Responsibilities:
- Making outbound calls on lists to try and secure sales or sales appointments or working on Dialler lists 90% of a working day.
- Answering inbound calls as well as assist customers who have specific enquiries.
- Transferring calls to other departments as and when needed.
- Handling and resolving customer complaints or escalating on calls if in scope.
- Verifying listener information
- Passing required QA results if applicable.
- Achieving business strike rate requirement, call volume requirement and daily targets on either sales or appointments or technical calls booked.
- Working as a team and assisting colleagues with daily contact centre operational issues.
Behavioural Competencies:
- Customer focus
- Drive and create urgency with potential clients
- Being ethical
- Passion for selling
- Good follow up skills and practices on tasks
- Negotiation skills
- Drive for results
- Action orientated
- Active listening
- Attention to detail
- Able to build report telephonically
- Resilience
- Active cold calling
- Empathy
- Adaptability
- Positiveness
- Organising
- Planning
- Time Management
- Excellent communication skills (verbal and written)
- Dealing with ambiguity
- Informing
- Integrity and trust
- Patience
- Leave effective voicemails
- Closing rate of over 80-90% of deals
Deadline:18th February,2026
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- We have vacant position as a Site Manager available in the Kempton Park area.
- The overall purpose of the position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are always efficiently and professionally met (as per the SLA). To ensure the posting of Security Officers and ensure that all operations are managed timeously and effectively.
Minimum Requirements
- Grade 12 (Matric) Certificate of equivalent.
- PSIRA Grade A registered and accredited, up to date.
- No Criminal Record or any pending cases.
- Valid driver’s license with own reliable transport.
- Minimum 2 - 5 years’ Site Supervisory or Management experience.
- Staff Management experience essential.
- Computer literacy.
- Clear Criminal Record.
- Must be physically fit and in good health.
- Must reside in the greater Kempton Park area or willing to relocate on own cost.
- Must have own vehicle
Key Performance Areas: (not totally inclusive):
- Maintaining good relations between Fidelity Security Services and clients regarding security services rendered.
- Daily feedback and liaison with Fidelity Security Services Management and Clients.
- Compiling, distribution, and communication on daily, weekly, and monthly reports.
- Compiling, distribution and communication on all Incident, Accident, and Investigation reports.
- Obtaining statements of all investigations.
- Ensuring the posting of Security Officers is done timeously for full site coverage on both day shift and night shift, as per Client SLA agreement.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
- Disciplined staff. Attend CCMA and Labour Court if and when required.
- Constantly evaluating the service levels provided and making recommendations to the clients regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers on a daily basis and generating exception reports.
Core Competencies:
- Good communication skills both verbal and written
- Strong planning, organizational, and administrative skills are required.
- Good interpersonal and client liaison skills are required.
- Experience in investigation techniques and report writing.
- Willing and able to work extended/flexi hours if and when required.
- Ability to work under pressure and without supervision.
- Analytical, Critical Thinking & Planning skills
Deadline:13th March,2026
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- Overall Purpose of the Job: We are looking for a dynamic Training Specialist to develop and deliver high-impact training programs in a fast-paced environment. If you have a passion for coaching, and driving business results, this is your opportunity to make a difference!
Key Responsibilities:
- Deliver technical product, sales, objection handling, sales pipeline management training and customer‑centric training to enhance agent performance.
- Coach and mentor teams to elevate service quality and efficiency.
- Continuously improve training strategies and materials aligned with company SOPs inline with the ISO9001 standards
- Ensure teams provide accurate, courteous, and consistent customer service.
- Act as a subject matter expert, driving knowledge excellence.
- Measure training effectiveness and support performance improvement.
- Collaborate with divisional managers to optimize processes and training.
- Conduct refresher courses and manage knowledge checks.
Minimum Qualifications and Experience:
- Bachelor’s degree in human resources/management, Training or Development or any related area.
- Relevant Training Qualification
- Listener (software) experience - advantageous
- Call Centre experience - advantageous
- Security or Operations management experience
- Minimum 3 years relevant experience in the role is required
- Computer literate skills
- Solid experience with Microsoft Office
- Experience in security industry will be advantageous
- Code 08 Driver's License
Behavioral Competencies:
- Critical thinker with innovative problem-solving skills
- Familiar with traditional and modern training processes
- Strategic and creative mindset
- Growth mindset
- Excellent organisational and time management skills
- Very good command of the English language
- Meticulous attention to detail
- Good project management skills
- Communicate effectively with diverse personalities.
- Delivering results and meeting customer expectations
- Coping with pressure and setbacks
- Adapting and responding to change
- Relating and networking
Deadline:18th February,2026
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- A position exists for an Operations Manager stationed at the CashMaster KZN reporting to the Regional Operations Manager.
- The overall purpose of this position is to ensure the efficient day to day running and management of the region and that the Client’s needs are met.
Experience, Requirements and Qualifications
- Matric/Grade 12 Certificate or equivalent.
- PSIRA Grade B registered.
- Valid Driver’s License with own reliable transport is required
- At least 5 years’ experience in the operations environment. Security industry or similar role (advantageous at FSG)
- Staff management experience and knowledge of HR/IR will be an added advantage.
- Computer literacy with expert knowledge of the complete Microsoft package.
- No criminal record or any pending cases.
- Sound planning, administration, interpersonal communication and client liaison skills are required.
- Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
Key Performance Areas: (Not totally inclusive):
- Maintaining good relations between Fidelity CashMaster and the Client with regard to services rendered
- Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client
- Ensuring that all Technicians in the field meet the contractual requirements as stipulated by the Client
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
- General management and supervision of Technical staff to ensure that required performance is met at all times
- Dealing with all required administration matters
- Liaising daily with management on various operational issues
- Liaising daily with Regional Managers on various Operational matters.
- Ensuring the timeous submission of reports to both client and to the Regional Manager.
- Submitting relevant weekly / monthly incident and general reports to Management.
- Investigating incidents and reporting on such.
- Pro-active planning on various sites and clients.
- Evaluate staff on performance regularly – KPI’s
Behavioral Competencies:
- Assertiveness
- Initiative
- Strong leadership ability
- Presentable
- Analytical, Critical Thinking & Planning skills
- Leadership & Self Development
- Goal Setting & Organisational skills
- Driving & Managing change
- Driven for results
- Interpersonal skills
- Communication direction & skills
- Development of others
- Customer focus
- Teamwork
Deadline:20th February,2026
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Job Description:
- We are looking for a highly skilled Security Site Manager to join our team at ARAMEX. The Security Site Manager will be responsible for overseeing all security operations at our location, ensuring the safety and security of our employees, customers, and facilities.
Key Responsibilities:
- Develop, implement, and enforce security policies and procedures to protect ARAMEX assets.
- Manage security staff, including hiring, training, and scheduling.
- Conduct regular security assessments and audits to identify and address any vulnerabilities.
- Coordinate with local authorities and emergency services in the event of a security incident.
- Monitor security systems, including CCTV cameras and access control systems, to ensure they are functioning properly.
- Respond to security alerts and incidents in a timely and appropriate manner.
- Provide security training to all employees to promote a culture of safety and security awareness.
Qualifications:
- AVSEC Level 3 (Cargo) certification.
- DGR – Group A certification.
- Valid criminal background check.
- CAT6 certification.
- Previous experience in security management or a related field.
- Excellent communication and leadership skills.
- Strong attention to detail and problem-solving abilities.
- Ability to work independently and make decisions under pressure.
Deadline:28th February,2026
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QUALIFICATIONS & EXPERIENCE:
- Matric
- Minimum 3-5 years’ experience as an alarm technician
- Previous programming, wiring, installations and fault-finding experience
MAIN PURPOSE OF JOB:
- A Technician at this level is suitably qualified and experienced (to the Company’s standard) to install & maintain domestic alarm systems as well as perform on-site programming and testing of such systems. This technician can also perform basic fault finding and install radio communication devices
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Valid driver’s licence essential
- Must be PSIRA registered (Grade C)
- Knowledge of Listener advantageous
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
- Basic Knowledge of CCTV, Intercom systems and access control advantageous
- Able to work standby as per duty sheet
DUTIES
- Conduct service calls / maintenance and repairs of alarms
- Program alarm panels
- Complete handovers and quotations
- Complete invoices and job cards after every service call
- Complete links up for new clients
- Re-programme alarm systems when the current alarm was part of a takeover
- Treat all clients with respect
- Always ensure neatness and in full uniform
- Assist with any problems or complaints
- Ensure the vehicle assigned to you is roadworthy and clean
- Check and inspect the vehicle thoroughly before leaving the office/hub
- Ensure the vehicle assigned to you is roadworthy and clean
- Check and inspect the vehicle thoroughly before leaving the office/hub
- Report all faults to the Senior Supervisor, Installations
- Complete daily drive sheets
- Complete job reports and technical invoices
- Quote clients on upgrades
- Conduct vehicle, electrical and ladder inspection checks and give feedback to the manager
- Complete a stock control check
- Keep the company vehicle clean and tidy
Deadline:18th February,2026
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The Operational Sector Manager – Critical Infrastructure Security holds full accountability for the end-to-end operational leadership, compliance enforcement, and client service delivery of security deployments within high-risk, high-value environments. This role integrates the strategic command of complex, multi-site operations with rigorous governance of personnel, equipment, technology, fleet, and compliance systems, ensuring all contractual, legal, and safety obligations are consistently met. The incumbent is responsible for sustaining operational readiness, intelligence-led crime prevention, and effects-based security operations through proactive engagement with clients, law enforcement, and internal stakeholders—safeguarding assets, ensuring service continuity, and enhancing the client experience.
- Strategic Operational Command · Lead integrated deployments of ground patrols, tactical units, and aerial surveillance (RPAS/drones), guided by live intelligence and risk assessments. · Develop, implement, and align operational plans with Critical Infrastructure Methodology, Fidelity SOPs, and legislative standards. · Drive effects-based operations to disrupt criminal activity, protect infrastructure, and prevent downtime. KPI Measures: · Operational plans implemented and aligned with SLA requirements: 100% · Intelligence-led deployments executed: ≥ 95% · Reduction in incident response times: ≥ 90% SLA compliance
- Client Relationship & SLA Management · Maintain strong client engagement, providing daily operational feedback and structured weekly/monthly reviews. · Ensure services consistently meet or exceed Service Level Agreement (SLA) requirements. · Conduct site inspections and ongoing risk assessments.
- Compliance & Governance · Enforce compliance across firearms, FAMS, PSIRA, medicals, PPE, TFR induction, fleet licensing, and readiness. · Conduct weekly/monthly compliance audits with corrective actions. · Escalate and close non-compliance issues within defined timeframes.
- Incident Management & Investigation · Command rapid response, ensuring SAPS dockets are opened under the Criminal Matters Amendment Act 18 of 2015. · Oversee arrest and observation statements, drone footage reports, and property identification statements. · Ensure Sector Managers lead incident debriefs with corrective actions. · Submit Transnet incident debriefing reports within required timelines.
- Operational Coordination · Approve and oversee duty rosters ensuring full SLA manning compliance. · Escalate short deployments daily from 481, Guarding Branches & Mvikile. · Conduct parades, toolbox talks, and readiness checks. · Ensure patrol tagging and infrastructure inspections are complete
- Fleet & Equipment Management · Oversee daily/weekly/monthly vehicle inspections and update the Fleet Compliance Matrix. · Ensure firearms, radios, PPE, and vehicle tools are accounted for. · Manage fuel spend, MVAs, traffic fines, speeding violations, and Autocam camera accuracy.
Deadline:19th February,2026
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The Operational Sector Manager – Critical Infrastructure Security holds full accountability for the end-to-end operational leadership, compliance enforcement, and client service delivery of security deployments within high-risk, high-value environments. This role integrates the strategic command of complex, multi-site operations with rigorous governance of personnel, equipment, technology, fleet, and compliance systems, ensuring all contractual, legal, and safety obligations are consistently met. The incumbent is responsible for sustaining operational readiness, intelligence-led crime prevention, and effects-based security operations through proactive engagement with clients, law enforcement, and internal stakeholders—safeguarding assets, ensuring service continuity, and enhancing the client experience.
- Strategic Operational Command · Lead integrated deployments of ground patrols, tactical units, and aerial surveillance (RPAS/drones), guided by live intelligence and risk assessments. · Develop, implement, and align operational plans with Critical Infrastructure Methodology, Fidelity SOPs, and legislative standards. · Drive effects-based operations to disrupt criminal activity, protect infrastructure, and prevent downtime. KPI Measures: · Operational plans implemented and aligned with SLA requirements: 100% · Intelligence-led deployments executed: ≥ 95% · Reduction in incident response times: ≥ 90% SLA compliance
- Client Relationship & SLA Management · Maintain strong client engagement, providing daily operational feedback and structured weekly/monthly reviews. · Ensure services consistently meet or exceed Service Level Agreement (SLA) requirements. · Conduct site inspections and ongoing risk assessments.
- Compliance & Governance · Enforce compliance across firearms, FAMS, PSIRA, medicals, PPE, TFR induction, fleet licensing, and readiness. · Conduct weekly/monthly compliance audits with corrective actions. · Escalate and close non-compliance issues within defined timeframes.
- Incident Management & Investigation · Command rapid response, ensuring SAPS dockets are opened under the Criminal Matters Amendment Act 18 of 2015. · Oversee arrest and observation statements, drone footage reports, and property identification statements. · Ensure Sector Managers lead incident debriefs with corrective actions. · Submit Transnet incident debriefing reports within required timelines.
- Operational Coordination · Approve and oversee duty rosters ensuring full SLA manning compliance. · Escalate short deployments daily from 481, Guarding Branches & Mvikile. · Conduct parades, toolbox talks, and readiness checks. · Ensure patrol tagging and infrastructure inspections are complete
- Fleet & Equipment Management · Oversee daily/weekly/monthly vehicle inspections and update the Fleet Compliance Matrix. · Ensure firearms, radios, PPE, and vehicle tools are accounted for. · Manage fuel spend, MVAs, traffic fines, speeding violations, and Autocam camera accuracy.
Deadline:19th February,2026
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Job Description
- The aim of a Site Manager is to ensure that the Site is managed in an efficient and professional way. The Site Manager will be reporting to the Branch Manager.
- Your role is to continuously add value to our company and carry out any reasonable instructions from management, thus ensuring that all teams meet company objectives.
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12/Standard 10 or equivalent.
- Previous Supervisor/Junior management experience.
- PSIRA registered (Grade A)
- Firearm Competency for business purposes.
- At least 3 years’ experience in the security industry
- At least 2 years' experience in Mall security
- Working Knowledge of the Firearm Act and Firearm competency.
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- Computer Literate (MS Office, advanced Excel, PowerPoint) will be an advantage
- Valid driver’s license (Code 08/EB)
- Sound knowledge of FSS disciplinary procedures
- Clean Disciplinary record
KEY PERFORMANCE AREAS
- Client liaison.
- Staff turnover.
- Administration experience.
- General (have expert knowledge about all facets pertaining to your position).
- Standard operating procedures.
- People management (general management and supervision of security staff to ensure that required performance is met at all times).
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Introduction
- Collect on outstanding amounts ensuring good results in: debtors days (DSO), cash collection and reduction of bad debt expense/write off
Minimum Requirements
- Matric
- Credit Management or Finance related qualification
- 2-3 Years Collections experience in a high volume consumer environment
- Strong knowledge of Microsoft Office & Excel
- Working knowledge of LSN and SAP
- Strong People & Communication skills
Job Specification
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears
- Accurately record notes resulting from outbound calls to clients in the Listener system;
- Ensure that the minimum number of prescribed collection calls are achieved daily;
- Capture debit order resubmissions in the Listener system;
- Verify client information in the Listener system when making contact with clients;
- Convert clients from printed communication to electronic communication;
- Obtain commitment from clients to settle their overdue accounts within the shortest possible period of time;
- Follow up on client payment commitments;
- Issue letters of demand & suspension to clients in accordance with the collection policy;
- Review the regional suspense accounts on a daily basis to identify and transfer client payments not yet allocated to the correct account;
- Request the suspension of overdue accounts where the prescribed number of calls and/or communication has been completed;
- Understand & communicate company policies, collection policies & service-specific information to clients;
- Identify the nature of client queries, record the queries in the Listener system (and/or query management tool) & to re-direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function;
- Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients;
- Forward, electronically or printed, copies of client invoices, statements & other relevant documentation as requested by the Contact Centre or by the client directly;
- Address & resolve client queries (where the query pertains to a Credit Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool);
- Communicate the outcome of the resolved query to customers (both internally & externally);
- Accurately prepare various administrative documents including: credit note requests, transfer of funds, client refunds requests, master data amendments, etc. (electronically and/or written);
- Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed on a daily basis;
- Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments (refunds or transfers);
- Ensure individual & departmental collection & bad debt provision targets are consistently achieved;
- Always maintain a high standard of customer service, client courtesy & professionalism when interacting with clients;
- Participate in various ad-hoc projects within the Credit Control Department;
- Ensure a high standard of housekeeping at all times.
Skills and behavioural competencies:
- Excellent verbal & written communication skills
- Excellent customer service skills
- Ability to work under pressure & with difficult customers
- Excellent telephone skills
- Computer literate – intermediate Excel skills requirement
- Accuracy & attention to detail essential
- Excellent reconciliation skills
- Attention to detail
- Interpersonal skills
- Consistency
- Resilient
Deadline:19th February,2026
Method of Application
Use the link(s) below to apply on company website.
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