Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Essential Qualifications - NQF Level
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Minimum Experience Level
- 1 - 2 years
- Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
Advert closing date: 02/04/2026
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Job Purpose
- The role is responsible for developing and executing the strategy, vision, and roadmap for the client digital journey within the Digital team. This role champions digital transformation based on insights to gain strategic advantage.
- Key responsibilities include leveraging data-driven analysis to identify client behaviour trends and opportunities for improvement, integrating advanced analytics and AI for personalised experiences, and collaborating with cross-functional teams to turn insights into actionable initiatives.
- The role also provides expert digital leadership aligned with the Personal & Private Banking cluster strategy, establishes measurable KPIs for all initiatives, and ensures that results inform ongoing planning and prioritisation.
Job Responsibilities
- Build and execution the strategy, vision, and roadmap for client digital journey within Digital and Opti-channel, ensuring the team delivers on strategic initiatives, business objectives and client value.
- Champion digital transformation with relevant supporting teams and regulatory standards and internal policies, ensuring that new and existing digital solutions not only meet legal requirements but also set the benchmark for industry excellence and digital experience. Leverage compliance as a strategic differentiator, embedding robust governance practices and risk mitigation measures that drive trust, innovation, and a competitive edge in leading digital offerings.
- Provide data-driven analysis across digital channels to uncover client behaviour patterns, usage trends, bottlenecks and performance metrics. Leverage analytics tools to identify opportunities for enhancing engagement, conversion rates, and overall channel effectiveness. Collaborate with cross-functional teams to translate insights into actionable improvements and strategic initiatives.
- Lead the adoption and integration of next-generation data and analytics capabilities to drive deeper client insights, predictive modelling, and personalised digital experiences. Harness advanced analytics, artificial intelligence, and machine learning to anticipate client needs, optimise operational efficiency, and inform the ongoing evolution of the digital strategy. Establish compliant and controlled frameworks to use these tools at scale.
- Provide expert digital leadership and advisory support to ensure successful alignment with the Personal & Private Banking cluster strategy, ensuring deliver on business requirements, business case objectives, and measurable value.
- Establish clear metrics and KPIs for all actions and initiatives to ensure their impact is measurable and transparent. Integrate results into ongoing planning and prioritisation frameworks, enabling the team to unlock value efficiently and make data-informed decisions about initiative prioritisation and strategic focus.
- Continuously explore market opportunities, emerging technologies, and industry trends to identify and implement best-in-class digital solutions.
- Leverage emerging innovation insights to pilot, prototype, and incubate new digital solutions.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor’s degree (Data Analytics related)
- Honour’s degree in business, BCom IS, Engineering, Digital / Technology / Business Studies.
Preferred Certifications
- Industry/Product specific
Minimum Experience Level
- Digital, Data and Analytics related experience critical
- Minimum of 5 years’ experience in data and analytics led roles, with a strong track record of applying quantitative analysis, advanced analytics, or decision science to solve complex business problems and deliver measurable outcomes.
- Demonstrated track record in leading cross-functional teams, managing end-to-end product lifecycles, and delivering projects in a fast-paced, technology-driven environment. Experience should include responsibilities such as developing and implementing data-driven strategies, stakeholder engagement, and overseeing the integration of digital solutions to enhance business outcomes.
Technical / Professional Knowledge
- Consumer behaviour
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Microsoft Office
- Operations planning
- Organisational systems
- Principles of project management
- Relevant Nedbank product knowledge
Behavioural Competencies
- Planning and Organizing
- Decision Making
- Innovation
- Business Acumen
- Guiding Team Success
- Driving for Results
Advert closing date: 02/04/2026
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Job Purpose
Job Responsibilities
- Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
- Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
- Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
- Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
- Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
- Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
- Be proactive in client interaction by adding value through financial solutioning.
- Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
- Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
- Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
- Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
- Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
- Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
- Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
- Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
- Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
- Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BCom (Financial Management/ Accounting)/ BSc Agri)
Minimum Experience Level
- 7 - 10 years
- Relationship/portfolio management and acquisition experience in Commercial/Business Banking
Type of Exposure
- Managing and growing a portfolio of commercial clients through strategic engagement and tailored financial solutions.
- Executing segment-specific Customer Value Propositions (CVPs), go-to-market strategies, and business plans.
- Coordinating marketing and product messaging across distribution channels, including departments and digital platforms, to support client acquisition and retention.
Technical / Professional Knowledge
- Communication Strategies
- Negotiation skills
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Data Analysis and Interpretation
- Relevant software and systems knowledge
Behavioural Competencies
- Account Planning
- Targeting Sales Opportunities
- Driving Successful Customer Engagements
- Sales Negotiation
- Business Acumen
- Building Trusting Relationships
Closing Date: 7 April 2026
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Job Purpose
- To provide lending solutions, client service, as well as to educate clients on the convenience, security and functionality of these solutions; in order to meet business goals and exceed client expectations.
Job Responsibilities
- Respond to client needs by offering the right service and solution.
- Nurture strong, long-standing client relationships.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on the convenience, security and functionality of self-service solutions.
- Provide knowledgeable client service that fosters mutual trust and confidence.
- Discover client's needs through connecting, understanding and delivering financial solutions with care.
- Provide financial strategies and advice using a holistic approach to help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Identify cross-selling opportunities through client engagement and quality conversations.
- Facilitate the sales process by informing clients of the product features and benefits.
- Fulfill clients' needs through documenting needs analysis and by providing suitable financial product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Educate clients on the use of alternative, cost effective, time saving and convenient self-service channels.
- Provide complete solution to clients by networking and collaborating with internal stakeholders.
- Provide input into client financial analysis, make recommendations to credit and monitor the return of security documentation.
- Identify and recommend opportunities to enhance processes, systems and policies.
Job Responsibilities Continue
- Build a trusting relationship with clients by responding to queries and requests promptly.
- Maintain strong client relationships by proactively initiating interactions regularly.
- Nurture collaborative relationship with internal partners by referring new potential business and facilitating end-to-end process of products.
- Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- Bachelor of Commerce/Finance/Investments/Economics
Minimum Experience Level
- 3 - 6 years' experience in a Structured Lending/Retail Banking/Client Service/Sales environment.
Technical / Professional Knowledge
- Cluster Specific Operational Knowledge
- Relevant regulatory knowledge
- Industry trends
- Business terms and definitions
- Communication Strategies
- Relevant software and systems knowledge
- Decision-making process
- Banking knowledge
- Governance, Risk and Controls
- Banking procedures
Behavioural Competencies
- Advancing Sales Discussions
- Building Customer Loyalty
- Work Standards
- Collaborating
- Communication
- Managing Work
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Job Purpose
- To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists
Job Responsibilities
- Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
- Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
- Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
- Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
- Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
- Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
- Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
- Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
- Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
- Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
- Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.
Essential Qualifications - NQF Level
Preferred Qualification
- Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
- Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists
Minimum Experience Level
- 3 - 6 years relevant experience
- 1 - 2 years management experience as part of the above years
- Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.
Technical / Professional Knowledge
- Dutch Language Proficiency
- Preventative and Stabilization Mesological Care
- Archival Practice
- Museological Practice
- Budgeting and Financing
- Project Management
- Strategic Planning and Management
Behavioural Competencies
- Quality Orientation
- Managing Work
- Initiating Action
- Building Networks
- Influencing
- Courage
go to method of application »
Job Purpose
- To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists
Job Responsibilities
- Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
- Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
- Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
- Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
- Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
- Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
- Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
- Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
- Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
- Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
- Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.
Essential Qualifications - NQF Level
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
- Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists
Minimum Experience Level
- 3 - 6 years relevant experience
- 1 - 2 years management experience as part of the above years
- Deep understanding of heritage management, achival practices, museuological institutions. Expert knowledge of National Heritage Resources act 25, 1999. South African Heritage Resources Agency Guidelines. Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.
Technical / Professional Knowledge
- Dutch Language Proficiency
- Preventative and Stabilization Mesological Care
- Archival Practice
- Museological Practice
- Budgeting and Financing
- Project Management
- Strategic Planning and Management
Behavioural Competencies
- Quality Orientation
- Managing Work
- Initiating Action
- Building Networks
- Influencing
- Courage
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Job Purpose
- To contribute to the development and maintenance of best practice models and assessment strategies in line with regulations (where applicable) in order to facilitate world class risk management.
Job Responsibilities
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Research and make recommendations for corporate citizenship initiatives in area of influence
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes; models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Contribute to the development of differentiated; superior solutions (solution engineering) that meet stakeholder and business requirements through analysis.
- Ensure product and/or solution design is congruent with the required business specifications through meeting stakeholder requirements timeously.
- Ensure business needs are met by engaging and assisting business through face to face interaction and attendance at forums and committees .
- Assist the business to address queries by extracting and analysing data.Perform ad hoc analysis and complete data requests through monitoring of data as per client specification.
- Ensure continuity and knowledge base through documenting and recording processes and models.
- Provide insights enabling growth through analytical research; systems and marketing insights by delivering analytical results and making recommendations to stakeholders.
- Ensure compliance to policy through data analysis and monitoring.Create efficiencies and streamline processes through analysis.
- Establish understanding of processes by bridging the gap between operational and analytical concepts through communication.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Enable skilling and required corrective action to take place by sharing knowledge and industry trends with team and stakeholders during formal and informal interaction
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Technical Skills Required
- Proficiency in Microsoft Excel (Advanced functions, data analysis)
- Exposure to VBA, SAS and or/SQL would be beneficial
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- A relevant tertiary qualification in Finance, Economics, Mathematics, Statistics, Actuarial sience, or a related quantitative field.
Minimum Experience Level
- Graduate
- Relevant experience in a banking or financial servies environment would be advantageous
Technical / Professional Knowledge
- Business Acumen
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Risk management process and frameworks
- Business writing skills
- Microsoft Excel
- Quantitative Skills
Behavioural Competencies
- Adaptability
- Applied Learning
- Earning Trust
- Communication
- Stress Tolerance
- Driving for results
- Continuous Improvement
- Technical/Professional Knowledge and Skills
Closing Date: 08 April 2026
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Job Purpose
- To manage and execute sourcing event and supplier performance management in the Ariba sourcing module. This can include a request for information, request for proposal, request for quotation or a reverse auction.
- Manage a team of consultants responsible for executing and managing tenders and SPM’s. The role is further responsible to build and maintain strong relationships with our commodity specialist, suppliers and internal stakeholders through superior and hassle-free service delivery.
Job Responsibilities
- Manage the construction of sourcing events and SPM’s in ARIBA so that supplier and internal stakeholder can successfully view and participate in the event.
- Assist the supplier and internal stakeholder with Ariba systems training.
- Invite non- preferred suppliers to self-register on the Ariba portal.
- The incumbent needs to familiarize themselves with the procurement policy, supplier code of conduct, tender guidelines and principles as well as the competition commission act.
- Engage with suppliers to conclude extended due diligence of short-listed suppliers.
- Engage with suppliers and internal value team members to ensure all communications are executed via the message board.
- Co-ordinate the day-to-day activities within the sourcing event which includes creating shared folders, inviting suppliers to present on the day, scheduling parking and catering services.
- Manage team of tender consultants to ensure the completion pre-requisites, supplier invitations, building and inviting participants to the tender within expected timeframe.
- Responsible for the distribution of new request and the management of existing to the team.
- Work closely with the commodity specialist around escalations from business units and suppliers
- Consistently ensure work is completed to plan, progress reviewed, and corrective action taken by ensuring SLA are adhered to.
- Identify and resolve work obstacles and problems effectively and have contingency options to deliver required output.
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Provide after-sales service to employees utilising the tender-hub services by responding to their queries and requests in an efficient and timely manner.
- Make suggestions to improve customer satisfaction by identifying trends in queries and complaints and reporting these to the relevant stakeholders.
- Manage business risk by adhering to security and compliance requirements and bank's policies and procedures and ensuring that relevant documents are in place at the time the tender or SPM is initiated.
- Manage operational risk by following appropriate process.
Manage client expectations by clearly explaining process and timelines.
- Build a trusting relationship with clients by responding to queries and requests promptly.
- Maintain strong client relationships by proactively initiating interactions regularly.
- Nurture collaborative relationship with internal partners and facilitating end-to-end process improvements.
- Develop a network of internal and external service providers by identifying individuals who can assist with meeting client's needs and interacting regularly with them.
- Minutes taking for all activities that is involved in the sourcing event.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Type of Exposure
- Managing conflict
- Analyzing data
- Communicating internally and externally
- Capturing data
- Managing customer expectations
- 3+ years management experience, focusing on creating and executing tenders & SPM’s.
- 2+ years staff and team management experience
Technical / Professional Knowledge
- Cluster Specific Operational Knowledge
- Relevant regulatory knowledge
- Industry trends
- Business terms and definitions
- Communication Strategies
- Relevant software and systems knowledge
- Decision-making process
- Banking knowledge
- Governance, Risk and Compliance
Behavioural Competencies
- Building Partnerships
- Earning Trust
- Coaching
- Collaborating
- Decision Making
- Work Standards
- Leadership Disposition
- Planning and Organizing
Closing date: 6 April 2026
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Job Purpose
- Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.
Job Responsibilities
Client Engagement:
- Respond to client needs by offering the right service and solution.
- Build client trust by applying your expertise and experience to do good for your client.
- Educate clients and potential clients on how to subscribe and service their account.
- Treat clients with respect, build trust, show care and humility in all client interactions.
- Help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Entrench clients and deliver value through cross selling.
- Facilitate the sales process by informing clients of the product features and benefits.
- Document client needs analysis and provide corresponding product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
- Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
- Collaborate with internal stakeholders to provide complete financial solutions for clients.
- Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
- Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
- Act with a client first mindset in all client engagements.
Nedbank Goals:
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
- Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
- Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
- Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
- Support the achievement of the sales and service strategy objectives and values.
- Enable Nedbank's strategy of being financial experts who do good.
- Covert leads into sustainable business for Nedbank in a responsible manner.
Risk and Compliance:
- Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
- Report suspicious transactions to the relevant department.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
- Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
- Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
Essential Qualifications - NQF Level
Minimum Experience Level
Technical / Professional Knowledge
- Product sales skills
- Sales Strategies
- Product Knowledge
- Customer service principles
- Nedbank policies and procedures
- Customer relationship management
Behavioural Competencies
- Building Customer Loyalty
- Building Trusting Relationships
- Sales Persuasion
- Technology Savvy
- Planning and Organizing
- Adaptability
- Applied Learning
Closing Date
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Job Purpose
- To play a critical role in ensuring the successful development and delivery of high-quality products. Have a deep understanding of customer needs, strong business acumen, and effective communication skills to collaborate with cross-functional teams Is responsible for defining and prioritizing product features, guiding the development process, and maximizing the value delivered to customers and stakeholders on a team level for complex and high impact products and to shape the future of agile product management through thought leadership and innovation.
Job Responsibilities
- Define the scope to be delivered in the iterations in alignment with the Product Manager’s vision
- Lead iteration review meetings to share iteration performance and latest product features
- Drive the team to quantify and mitigate impediments impacting the completion of release/iteration goals, managing escalations and focus calls where necessary
- Provide input into specifications for product features so that it is clearly understood by the development teams
- Contribute to design, requirements, user stories, acceptance criteria and test cases the architectural runway and continuous value flow
- Prioritise the team backlog for implementation to prioritise against value, readiness and product priorities, which enable the timelines.
- Contribute to ART backlog prioritisation, and co-ordinate across the ART during PI Planning
- Act as an ambassador for the delivery roadmap of the product and ensure that the right solutions are built in the right way through collaboration with executives, senior stakeholders across business and technology teams and the agile team
- Lead the program increment planning product release plans and set and meet expectation for delivery of new functionalities
- Incorporate feature requests from stakeholders, requirements from the agile team, and new features or opportunities (based on product performance and customer feedback) into the product roadmap in alignment with the product manager
- Plan releases and upgrades in alignment with product requirements
- Contribute to solution design plans, product vision, roadmap and growth opportunities for the product or component owned by the Agile team
- Collaborate with development teams to deliver innovative solutions with an appropriate sense of urgency
- Enable connection between the team, senior stakeholders, and executives ensuring the identified problem and /or opportunity is solved
- Ensure alignment across customer experience standards
- Have a clear understanding of the prioritized product features to be delivered between senior stakeholders, negotiating requirements and priority as necessary
- Advocate the customer needs and priorities to the team in order to ensure the voice of customer is present in all sessions and delivery is aligned to customer needs
- Attend and contribute to agile nWoW ceremonies and PI planning to enable the Agile team to work and plan effectively to deliver value
- Coordinate any common objectives and dependencies with other Product owners to manage capacity and deliverables
- Ensure adherence to enterprise priority principles to maximise value delivery across the organisation
- Collaborate with Chapter COEs to clearly understand and adopt their practices, principles, and ways of working
- Contribute to and engage with product owner CoE to advance the practices and quality of product owners in the organisation
- Coach, mentor and support other product owners in the organisation, act as a role model for leading practices and contribute to thought leadership on Agile topics
- Lead Agile Team members to work according to Nedbank and industry best practices.
- Prepare for PI Planning by understanding the Vision and Program Increments, forecasting work through Roadmaps, and managing the Team Backlog"
Technical Skills Required
- Consumer behaviour
- Diversity management
- Strong capabilities in critical thinking, problem-solving, and prioritization to drive business outcomes.
- Hands-on experience with SAFe Agile frameworks, ensuring agile delivery and stakeholder alignment.
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Microsoft Office
- Operations planning
- Organisational systems
- Principles of project management
- Relevant Nedbank product knowledge
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Bachelor’s degree in: Business Administration/ Information Systems/ Computer Science/ Engineering or related fields.
Preferred Certifications
- Certified Scrum Product Owner (CSPO) – Scrum Alliance
- Professional Scrum Product Owner I or II (PSPO I/II) – Scrum.org
- SAFe Product Owner/Product Manager (POPM) – Scaled Agile
- Agile BA Certification
- Product Management certifications (AIPMM, Pragmatic Institute, Product School)
Minimum Experience Level
- 5–10 years of experience in a strategic product leadership role, with at least 3–5 years managing operational delivery within a commercial card environment
- Proven expertise in product ownership and product management, including defining product vision, roadmap, and execution
Technical / Professional Knowledge
- Implementing strategic plan
- Business Acumen
- Product management
- Agile methodologies
- Business Analysis
- Problem solving skills
- Strategic planning
- Industry Knowledge
- Business Communication
- Future Thinking
Behavioural Competencies
- Leadership Determination
- Thriving in Ambiguity
- Coaching
- Ignite Passion
- Digital Acumen
- Technical/Professional Knowledge and Skills
Closing Date: 07 April 2026
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Job Purpose
- To facilitate customer trading and to manage associated risks and do so profitably in order to achieve Nedbanks strategic objectives.
Job Responsibilities
This is a Johannesburg based role and requires you to be on-site
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Ensure efficiency of support staff by tracking progress of allocated responsibilities and acting where required.
- Ensure all clients are set up according to Nedbank internal; JSE and other regulatory bodies.
- Manage defined risk categories at targeted levels driven by internal and external guidelines; and regulatory/compliance/governance requirements.
- Provide quality; timeous and value-adding reports on market activity. Understand the mechanics and drivers to trade all equity products within the required frameworks.
- Identify and resolve any issues immediately and keep risks to a minimum by ensuring that all clients receive correct contract notes and reporting timeously
Job Responsibilities Continue
- Provide input into the crafting of procedures, standards, and processes.
- Generate revenue from sales trading activities to achieve profit and loss targets through contracting clients, showing flow and trading ideas.
- Ensure the retention of existing business with existing clients to maintain customers' share of wallet and actively grow the identified client base.
- Contribute to the enhancement of Nedcor Securities sales and trading profile; image; presence; credibility; ethos and reputation in the South African Stock Broking environment in support of Brand Development.
- Identify client's needs and expectations; build on relationships with existing and new clients and endeavour to expand client base.
- Develop trusting; professional relationships with internal stakeholders to smooth the flow of work through regular contact and working through challenges and obstacles. Build and maintain collaborative relationships with vendors through regular communication and contact.
- Establish sound working relationships with the team through information sharing and adding value to each other's daily tasks.
People Specification
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned. Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g., operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Honours, Masters, CFA (Chartered Financial Analyst).
Essential Certifications
- JSE Traders Exam, Registered Persons Exam
Minimum Experience Level
- Minimum of 3 years Equity trading experience in financial markets
- FAIS RE5 certification is essential
Technical / Professional Knowledge
- Change management
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Microsoft Office
- Principles of financial management
- Relevant regulatory knowledge
- Decision-making process
- Trading Skills
Behavioural Competencies
- Collaborating
- Initiating Action
- Building Trusting Relationships
- High-Impact Communication
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
- Technical/Professional Knowledge and Skills
Closing Date - 31 March 2026
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Job Purpose
- Apply domain-specific expertise in machine learning, data mining, and information retrieval to architect and build highly specialized and advanced analytic engines and services, pushing the boundaries of knowledge in the field and providing expert guidance to the enterprise.
Job Responsibilities
- Design and develop high-quality, reusable features for business-critical ML models.
- Apply advanced machine learning techniques (e.g., supervised, unsupervised, deep learning) to solve complex business problems.
- Conduct data discovery and exploratory analysis to identify valuable features and patterns.
- Contribute to the feature store lifecycle, including documentation, versioning, and governance.
- Apply graph-based techniques to model relationships and extract features for downstream ML tasks.
- Monitor and continuously improve deployed models, ensuring performance, fairness, and ethical compliance.
- Implement design of experiments, hypothesis testing, and model validation strategies.
- Build and maintain scalable, production-grade data pipelines for feature computation and model training.
- Transform raw data into clean, structured, analytics-ready datasets using modern data engineering tools (e.g., dbt, Airflow, Spark).
- Engineer real-time and batch data workflows to support ML and analytics use cases.
- Collaborate with other data engineers and scientists to ensure seamless integration of features into model pipelines.
- Implement data quality checks, monitoring, and validation processes to ensure reliability and trust in analytical outputs.
- Optimize data workflows for performance, cost-efficiency, and maintainability across cloud and on-prem environments.
- Translate complex data narratives into actionable business insights.
- Work closely with business stakeholders to understand requirements and deliver data-driven solutions.
- Architect analytical systems that support business strategy, objectives, and values.
- Contribute to use case roadmaps and prioritization aligned with strategic goals.
- Stay abreast of developments in ML, analytics engineering, and data infrastructure to drive innovation.
- Mentor junior data scientists and contribute to quality assurance across the team.
- Collaborate cross-functionally with data science, engineering, BI, and business teams.
- Promote ethical AI practices and ensure models in production are aligned with responsible AI principles.
- Support Nedbank’s culture-building and corporate responsibility initiatives.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- BSC Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification
- Masters Degree Computer Science, Engineering, Econometrics, Mathematical Statistics, Actuary Science or any STEM qualification.
Preferred Certifications
- Machine Learning and Data Engineering related
Minimum Experience Level
- 7 years’ plus experience in a statistical and/or data science role.
Type of Exposure
- Data Science
- ML Engineering
- Data Warehousing
- Advanced analytics
- Marketing analytics
- Financial analytics
- Presentations skills
- Predictive analytics
- Data mining
- Strategy formulations
Technical / Professional Knowledge
- Strong proficiency in Python (required), with experience in R, Scala, or SQL.
- Experience with distributed computing tools (e.g., Spark, Ray) and cloud platforms.
- Familiarity with graph databases (e.g., Neo4j, TigerGraph) and graph analytics.
- Deep understanding of the data science lifecycle and analytics engineering principles.
- Experience in the financial services domain, with knowledge of regulatory and business-specific data contexts.
- Excellent communication skills and ability to work in cross-functional teams.
- Exposure to feature store platforms, ML model deployment, and MLOps practices.
Behavioural Competencies
- Strong problem-solving skills
- Good communication skills
- Ability to work in teams
- Decision Making
- Innovation
- Continuous Improvement
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Job Purpose
Job Responsibilities
- Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations.
- Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling.
- Stay abreast with latest economic trends and developments (i.e., green energy and sustainable agriculture) and applying this knowledge by adding value to client engagements and identifying opportunities to the greater benefit of Nedbank.
- Identify acquisition opportunities through effective ecosystem analysis unlocking the value chain.
- Generate revenue through proactive cross sell strategies by applying specialised Industry and Banking knowledge, managing key internal stakeholder relationships, and executing identified opportunities.
- Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals.
- Conduct regular portfolio reviews with clients to identify and unlock value add opportunities that contribute to client retention.
- Be proactive in client interaction by adding value through financial solutioning.
- Establish and execute a client engagement plan to ensure all clients are interacted with frequently in line with Nedbank's growth objectives.
- Build trusting relationships through regular interactions with key decision makers within the businesses that forms part of the allocated Business portfolio.
- Earn client trust by being a trusted financial partner and by giving advice and honest constant feedback regarding financial requests.
- Provide a key interface for the client to the bank by having sound knowledge of the bank's products; services and solutions and by coordinating with relevant stakeholders.
- Communicate visitation feedback to internal stakeholders after client interaction to address actionable items and/ or take corrective action where applicable.
- Recommend tailor-made solutions to meet the client's needs by gaining an intimate understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Manage all business risks and ensure compliance by following regulatory requirements and bank's internal policies and procedures, identifying risks and non-compliances, and taking corrective action.
- Partner with credit manager to manage credit risk of portfolio to minimize potential impairment risk.
- Prepare and present large and complex credit applications consisting of multiple entities and shareholders and by incorporating specialised Industry knowledge and core Banking principles, including the pricing motivation of assets.
- Leverage subject matter expertise to support the digitization of clients in line with the 4th Industrial revolution dynamics.
- Drive client awareness and solution for sustainable development goals in line with the Nedbank purpose.
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Essential Certifications
Preferred Certifications
Minimum Experience Level
- 7 - 10 years of proven experience in Commercial Banking.
- Demonstrated ability to manage a client portfolio with annual turnover ranging from R30 million to R300 million and above.
Technical / Professional Knowledge
- Communication Strategies
- Negotiation skills
- Governance, Risk and Controls
- Relevant regulatory knowledge
- Data Analysis and Interpretation
- Relevant software and systems knowledge
Behavioural Competencies
- Account Planning
- Targeting Sales Opportunities
- Driving Successful Customer Engagements
- Sales Negotiation
- Business Acumen
- Building Trusting Relationships
Closing Date: 31 March 2026
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Job Purpose
- To recommend and or grant credit in order to place quality assets on to the book and continued risk management across Nedbank.
Job Responsibilities
- Conduct in-depth credit reviews and portfolio monitoring of large corporate exposures to ensure alignment with risk appetite and early identification of emerging risks.
- Gain consensus and highlight pertinent credit risk issues by preparing and presenting reports to various forums.
- Contribute to the development and refinement of credit policy frameworks for complex corporate lending, ensuring compliance with regulatory and internal governance standards.
- Facilitate and guide monitoring activities by obtaining legal opinion and directives.
- Establish emerging risks by studying the external environment including competitors and the macro economy.
- Contribute towards financial targets by monitoring and improving credit risk.
- Identify, establish and maintain relationships with stakeholders to ensure buy-in of monitoring activities and recommendations.
- Deliver expert credit opinions on high-value transactions, including syndicated loans, structured finance, and cross-border exposures.
- Challenge recommendations and policy changes made by the business to ensure thorough understanding of the risk involved.
- Represent Credit Risk by participating in Risk Committees and Forums.
- Ensure that the bank, in its lending practices, treats the customer ethically and fairly by being the customer's voice in Risk Committees and Forums.
- Ensure alignment to changes in regulations and Group Policy by contributing to the maintenance of an up to date credit policy.
- Deliver on the credit risk monitoring plan by managing resources and activities.
- Address immediate and emerging risks by performing ad hoc monitoring exercises.
- Ensure compliance of agreed corrective actions by continuous monitoring.
- Ensure alignment of business to policy and regulations by monitoring and making recommendations.
- Ensure clear direction of activities by establishing and following an annual visitation programme for all regions.
- Ensure accuracy and quality by monitoring work done by team.
- Mentor credit analysts and contribute to building internal expertise in complex credit structuring.
- Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
- Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.
- Contribute to team effectiveness by following the recruitment process when recruiting talent.
- Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilising the talent grid principles and developing talent retention programmes (e.g. rotation).
- Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.
- Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.
- Ensure transformational targets are met for own team through consideration of targets during the staff recruitment, retention and training process and utilising suppliers listed on the preferred supplier list.
- Create a client service culture through various required interventions.
- Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
Requirements
- NQF Level 7 or higher qualification in a Financial or Banking-related field is essential.
- A CIMA, Credit Management degree, or equivalent qualification will be advantageous.
- Minimum 5 years’ experience in Credit Assessment, Evaluation, and Decisioning within a banking environment, specifically involving large commercial or corporate clients with complex financial structures.
- Minimum 3 years’ Business Banking experience evaluating financial statements and credit reports of current and prospective large business clients to determine their creditworthiness.
- Proven track record in managing a large credit portfolio, including high-value and structured lending transactions.
- 1–2 years’ experience in a team leadership or supervisory role will be advantageous.
- Strong understanding of the legal frameworks and regulatory requirements associated with lending and collateral, particularly in the context of large commercial clients.
- Familiarity with credit policy, risk appetite frameworks, and regulatory compliance in a corporate banking environment.
- Valid driver’s license and own reliable vehicle.
- Willingness and ability to travel as required.
- Must have an Individual Credit Mandate of R30Million
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Nedbank policies and procedures
- Principles of financial management
- Principles of project management
Behavioural Competencies
- Communication
- Customer Focus
- Decision Making
- Work Standards
- Managing Work
- Technical/Professional Knowledge and Skills
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About the role
- Are you passionate about automation, quality assurance, and innovation? Join Nedbank Insurance as a Software Quality Engineer and play a key role in ensuring the delivery of high-quality, scalable solutions. You will leverage advanced frameworks and tools to design, develop, and implement reusable automated test assets, aligning with enterprise standards and best practices.
Job Purpose
- Use the automation test kit (frameworks and pre-defined test tools) to inspect, analyse, design, develop, implement and execute on re-useable automated test assets to quality assure the solution and its architecture to ensure the overall quality of the solution, whilst aligning to the prescribed enterprise quality practices and standards.
Job Responsibilities
- Build and foster deep relationship with Peers, Subject Matter Experts, Developers, Product Owner and other Stakeholders through transparent communication which align to the Nedbank Values.
- Design, develop, and execute automated test solutions using enterprise test kits and frameworks.
- Collaborate with QA Leads, Developers, Architects, and Product Owners to meet client expectations.
- Participate in Agile ceremonies: sprint planning, backlog grooming, and retrospectives.
- Integrate automation into DevOps pipelines for continuous delivery.
- Log and manage defects, perform root cause analysis, and report testing status daily.
- Contribute to technical capability improvements within the team.
- Stay abreast of industry trends and apply innovative solutions within the Nedbank ecosystem.
- Discuss the low level design and functional requirements with the QA Lead, Application/Solution Architect to understand the approach to test automation.
People Specification
Qualification
- Essential Qualification: Advanced Diploma/National First Degree in IT or related field. (NQF 7)
- Preferred Qualification: BSc (IT) or BComm (IT)
- Certification: ISTQB Advanced (required - non negotiable), Agile & DevOps Bootcamp training.
Minimum Experience Level
- 3–6 years in test automation, analysis, and design; Agile delivery; TDD/BDD; DevOps pipelines.
Technical Skills
- Development languages: Java, Object-Oriented Programming (OOP).
- Mobile Test Automation.
- SOAP & RESTful services.
- Testing tools/frameworks: Selenium, Appium, RestAssured, Karate, JMeter, Jira.
- Service & Data Virtualisation.
- Performance, load, and vulnerability testing.
Behavioural Competencies
- Technical/Professional Knowledge and Skills
- Guiding Team Success
- Building Customer Relationships
- Decision Making
- Innovation
- Driving for Results
- High-Impact Communication
Closing Date: 10 April 2026
Method of Application
Use the link(s) below to apply on company website.
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