Job Opening at Tetra Tech

What you will do

• Manage customer relationship from a service perspective through a structured communication approach
• Understand customer needs through proactive continuous customer diagnosis
• Create, implement and follow-up service account plans in alignment with customer and account team
• Create, implement and follow-up quality plans per account in line with customer and account team
• Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals and drive growth of profitable service contracts
• Manage internal interfaces and customer to assure efficient delivery of service and quality account plans
• Support resolution of technical issues by being responsible for communication with customer and issue driver

We believe you have

• BSc Degree in Mechanical/Electrical Engineering is preferred
• 5-10 years’ experience a Services Key Account Manager role (Preferably in the Food Processing & Packaging industry)
• Knowledge of specialized Tetra Pak processing and packaging machinery would be advantageous
• Customer relationship management experience
• High level of customer focus  
• Experience in value-add selling of product offerings
• Proficiency in MS Office - PowerPoint, Excel etc.
• SAP knowledge an advantage
• Willing and able to travel extensively (both nationally & internationally)

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What you will do

• Lead specific operational or customer management activities / projects with the customer:(mostly with key accounts or strategic accounts)
• Support Sales Director in forecasting: liase with CSR and customer on demand projections, validate the customer forecast, compile necessary information regarding new launches
• Support Sales Director in Value Selling: collect from customer and external sources data required for building value argumentation: support the value selling case build-up, preparation of sales contract: follow-up implementation with relevant stakeholders
• Support Sales Director in Relationship Management: analyse relevant internal and external data required for KA planning: set-up KA Team meetings, follow-up on RCS and EDCS process: results and action planning
• Support Sales director in Credit Management: Collection: follow-up receivable reports, flag issues and follow-up on actions

We believe you have

• A university degree in Business Administration, Economics, Marketing or Engineering
• Minimum 5 years’ experience in sales or customer facing role
• Experience from value selling 
• Good knowledge in Sales Force or Smart Sales
• Solid knowledge from the beverage package and/or processing industry
• Fully fluent in English, both written and spoken

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Job Summary

We are seeking a Sales Director/Head of Sales to independently drive the business growth in a specific territory within a market company based on industry mapping, identify, prioritize and pursue business opportunities with new customer prospects and secure future business. Develop and drive execution of prospect account plan aligned to Tetra Pak and customer business objectives.

What you will do

• Relevant industry mapping (within the assigned territory) and creation of prospection plan
• Sales Management,  Relationship Management
• Lead the sales to identified prospects in the assigned territory
• Customer Management during start up phase
• Portfolio Deployment
• Providing inputs to MPM (intelligence, portfolio requirements etc)

We believe you have

• Minimum of 10 years experience in B2B business development and/or sales
• Have successful track record of generating new business (suspect to prospect)
• Understanding of local market / customers / categories mapping to identify opportunities
• Ability to assess and qualify opportunities along with other functions – TS / Processing etc.