Job Openings at Bolt

We are looking for ​Business Sales Specialists​ to join Bolt Business. The BSS will be responsible for researching companies that fit our targeting criteria, identifying key decision-makers based on our personae, securing Sales Qualified Appointments (SQAs) and, selectively, assisting in moving qualified leads through the sales funnel to a successful close.

This individual will be responsible for identifying key influencers and decision-makers within the senior management and executive teams of prospective accounts, internal stakeholders and cross-functional teams.

Bolt Business has big targets, the product is evolving, getting better and better and our ambitions are high - aiming for 10X growth in the next 12 months. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent - just waiting for the opportunity to show us what they can do. In this role, you’ll get plenty of autonomy, authority and you’ll be working on big deals every day with real businesses. It’s an amazing time to join!

Your daily adventures will include:

1. Identify, qualify, acquire and convert prospective customer interest in Bolt Business into initial sales presentations with prospects.
2. Track funnel metrics using CRM to ensure a disciplined and efficient process for acquiring potential new leads. Use these metrics to guide your work and uncover hidden areas of opportunity.
3. Following up with potential customers who expressed interest but did not purchase any goods or services.
4. Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
5. Collaborating with Business Development Managers to ensure the company's goals and targets are met.
6. Achieve aggressive quarterly SQA targets for both the quantity and quality of prospects.
7. Develop a thorough understanding of the SaaS industry; our target markets; and the competitive environment including knowledge of competitive product offerings.
8. Develop a clear understanding of our offerings with special emphasis on feature/benefit and ROI rationale.
9. Work directly with the Country Sales Lead to increase volume and velocity of SQAs in the pipeline

We are looking for:

1. BA/BS degree or equivalent experience including 2+ years of sales experience in SaaS, software, or applicable fields
2. Demonstrated “coachability” with a hunger to learn and succeed
3. A rejection-proof individual with experience prospecting, qualifying, and cold-calling companies
4. Demonstrated success in meeting and exceeding sales targets or goals using a consultative, solutions-focused approach
5. Driven to deliver exceptional customer satisfaction
6. Ability to work with data, technology, product, and internal business owners to ensure alignment in the sales prospecting process
7. Sound business judgment, proven ability to influence others
8. Strong analytical skills using data visualisation tools like Looker and Google Sheets
9. Experience using CRM, Apollo, and other relevant tools
10. Superior telephone etiquette, communication, time management, and presentation skills
11. Ability to thrive in a fast-paced, ambiguous and constantly changing environment
12. Ability to prioritize and manage multiple responsibilities
13. Creative, has initiative, wants to learn and succeed

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We’re looking for hungry and ambitious ​Sales Managers​ to join Bolt Business. You’ll be driving our growth machine, reaching out to businesses, meeting clients, pitching, negotiating and closing deals with businesses of all sizes.

Bolt Business is growing fast, with plans to 10X the business and we expect this to be a multi €BN+ part of Bolt. Operating in more than 40 countries, with ~100 people in the Bolt Business team already, we’re continuing to ramp up globally.

We offer great solutions for businesses to get their employees moving in the easiest way possible, whilst retaining the control and visibility they need. It’s an epic product that businesses around the world love and we need an amazing sales team to get even more businesses using it!

We’re looking for a driven individual, a real hunter with experience of B2B selling who can turbo charge and drive the success of Bolt Business. We need a superstar who knows how to sell, with a history of great results. You’ll need to be driven, confident and ambitious. We’re moving quickly and this is an exciting role, one with great scope for growth and impact. If you’ve worked in high growth B2B sales and you want to win big, then let’s talk.

Your daily adventures will include:

1. Managing your own sales pipeline, in other words: prospecting, leading meetings/negotiations and deal closing with business stakeholders in all industries
2. Negotiating and closing deals, the bread and butter of your role will be all about sales. You’ll be negotiating with clients daily, winning deals and brining new revenue to Bolt
3. Proactive sales of Bolt Business solutions into the SME and mid/large size business space
4. Achieve growth and smash sales targets, with an uncapped commission scheme you can win big here
5. Build and promote strong customer relationships by partnering with key stakeholders and understanding their needs and requirements
6. Develop your biggest clients, mature and settle your newly won deals, before passing them on the account management team
7. Work closely and give market feedback to the product team regarding Bolt Business solutions and how we should develop - you’ll be seeing and hearing what businesses need, so you’ll be an essential voice to our product teams
8. Present sales and revenue forecasts to the management team. It’s your pipeline, so you’ll be able to inform and update the management team on your progress and successes
9. Identify emerging markets, opportunities and market shifts. You’ll have your finger on the pulse of the industry and what our competition are doing. You’ll be spotting shifts, opportunities and changes and making sure we respond and take steps when we need to

We are looking for:

1. 2-4+ years of fast paced B2B sales experience
2. Be a hunter, driven to win and close deals every day
3. Organised, process driven, with a great knowledge of sales techniques in B2B sales
4. A self starter, who understands how to build and manage their own pipeline of opportunities
5. Excellent communication skills in both English and the local language, with a strong confident personality
6. Strong business sense and industry expertise of selling business services into SME and large businesses
7. Experience of religiously using a CRM (Pipedrive would be advantageous)
8. Experience on-boarding clients and doing some account management with larger signings would be advantageous
9. Be an owner and proactively find solutions to business problems

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We’re looking for hungry and ambitious ​Sales Managers​ to join Bolt Business. You’ll be driving our growth machine, reaching out to businesses, meeting clients, pitching, negotiating and closing deals with businesses of all sizes.

Bolt Business is growing fast, with plans to 10X the business and we expect this to be a multi €BN+ part of Bolt. Operating in more than 40 countries, with ~100 people in the Bolt Business team already, we’re continuing to ramp up globally.

We offer great solutions for businesses to get their employees moving in the easiest way possible, whilst retaining the control and visibility they need. It’s an epic product that businesses around the world love and we need an amazing sales team to get even more businesses using it!

We’re looking for a driven individual, a real hunter with experience of B2B selling who can turbo charge and drive the success of Bolt Business. We need a superstar who knows how to sell, with a history of great results. You’ll need to be driven, confident and ambitious. We’re moving quickly and this is an exciting role, one with great scope for growth and impact. If you’ve worked in high growth B2B sales and you want to win big, then let’s talk.

Your daily adventures will include:

1. Managing your own sales pipeline, in other words: prospecting, leading meetings/negotiations and deal closing with business stakeholders in all industries
2. Negotiating and closing deals, the bread and butter of your role will be all about sales. You’ll be negotiating with clients daily, winning deals and brining new revenue to Bolt
3. Proactive sales of Bolt Business solutions into the SME and mid/large size business space
4. Achieve growth and smash sales targets, with an uncapped commission scheme you can win big here
5. Build and promote strong customer relationships by partnering with key stakeholders and understanding their needs and requirements
6. Develop your biggest clients, mature and settle your newly won deals, before passing them on the account management team
7. Work closely and give market feedback to the product team regarding Bolt Business solutions and how we should develop - you’ll be seeing and hearing what businesses need, so you’ll be an essential voice to our product teams
8. Present sales and revenue forecasts to the management team. It’s your pipeline, so you’ll be able to inform and update the management team on your progress and successes
9. Identify emerging markets, opportunities and market shifts. You’ll have your finger on the pulse of the industry and what our competition are doing. You’ll be spotting shifts, opportunities and changes and making sure we respond and take steps when we need to

We are looking for:

1. 2-4+ years of fast paced B2B sales experience
2. Be a hunter, driven to win and close deals every day
3. Organised, process driven, with a great knowledge of sales techniques in B2B sales
4. A self starter, who understands how to build and manage their own pipeline of opportunities
5. Excellent communication skills in both English and the local language, with a strong confident personality
6. Strong business sense and industry expertise of selling business services into SME and large businesses
7. Experience of religiously using a CRM (Pipedrive would be advantageous)
8. Experience on-boarding clients and doing some account management with larger signings would be advantageous
9. Be an owner and proactively find solutions to business problems

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We’re looking for hungry and ambitious ​Sales Managers​ to join Bolt Business. You’ll be driving our growth machine, reaching out to businesses, meeting clients, pitching, negotiating and closing deals with businesses of all sizes.

Bolt Business is growing fast, with plans to 10X the business and we expect this to be a multi €BN+ part of Bolt. Operating in more than 40 countries, with ~100 people in the Bolt Business team already, we’re continuing to ramp up globally.

We offer great solutions for businesses to get their employees moving in the easiest way possible, whilst retaining the control and visibility they need. It’s an epic product that businesses around the world love and we need an amazing sales team to get even more businesses using it!

We’re looking for a driven individual, a real hunter with experience of B2B selling who can turbo charge and drive the success of Bolt Business. We need a superstar who knows how to sell, with a history of great results. You’ll need to be driven, confident and ambitious. We’re moving quickly and this is an exciting role, one with great scope for growth and impact. If you’ve worked in high growth B2B sales and you want to win big, then let’s talk.

Your daily adventures will include:

1. Managing your own sales pipeline, in other words: prospecting, leading meetings/negotiations and deal closing with business stakeholders in all industries
2. Negotiating and closing deals, the bread and butter of your role will be all about sales. You’ll be negotiating with clients daily, winning deals and brining new revenue to Bolt
3. Proactive sales of Bolt Business solutions into the SME and mid/large size business space
4. Achieve growth and smash sales targets, with an uncapped commission scheme you can win big here
5. Build and promote strong customer relationships by partnering with key stakeholders and understanding their needs and requirements
6. Develop your biggest clients, mature and settle your newly won deals, before passing them on the account management team
7. Work closely and give market feedback to the product team regarding Bolt Business solutions and how we should develop - you’ll be seeing and hearing what businesses need, so you’ll be an essential voice to our product teams
8. Present sales and revenue forecasts to the management team. It’s your pipeline, so you’ll be able to inform and update the management team on your progress and successes
9. Identify emerging markets, opportunities and market shifts. You’ll have your finger on the pulse of the industry and what our competition are doing. You’ll be spotting shifts, opportunities and changes and making sure we respond and take steps when we need to

We are looking for:

1. 2-4+ years of fast paced B2B sales experience
2. Be a hunter, driven to win and close deals every day
3. Organised, process driven, with a great knowledge of sales techniques in B2B sales
4. A self starter, who understands how to build and manage their own pipeline of opportunities
5. Excellent communication skills in both English and the local language, with a strong confident personality
6. Strong business sense and industry expertise of selling business services into SME and large businesses
7. Experience of religiously using a CRM (Pipedrive would be advantageous)
8. Experience on-boarding clients and doing some account management with larger signings would be advantageous
9. Be an owner and proactively find solutions to business problems

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

Bolt Food is looking for a passionate Account Manager to drive our business, developing, managing and growing our partner restaurants in South Africa.
As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.
In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

Your daily adventures will include:

1. Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
2. Analyze key performance metrics to gain insights and improve customer performance
3. Forecast growth and evaluate the achievement of our business goals
4. Execute and refine our operational strategy, solve daily commercial and operational issues
5. Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
6. Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
7. Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

We are looking for:

1. 3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
2. Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
3. Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
4. Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
5. Ownership: ability proactively find solutions to business problems
6. Passion: drive to work with new technologies or with food tech
7. Excellent communicator: ability to effectively communicate with many stakeholders involved
8. Outstanding project manager: capable managing multiple projects, resources, priorities and time
9. Minimum language requirements: Native or Business level English speaker

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for a Courier Operations Specialist to join our Food Delivery team in South Africa.

This person will be responsible to optimise the acquisition, onboarding and activation process of our courier fleet. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a global food delivery platform.

Let’s build the future of transport together!

Your daily adventures will include:

1. Support all Bolt's food delivery operations in South Africa.
2. Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month.
3. Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users couriers and restaurants.
4. Develop and execute strategies to increase our efficiency and solve all kind of operational challenges.
5. Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process.
6. Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements.

We are looking for:

1. Have 2 years experience in an analytical position.
2. Have a data-driven analytical mindset (good Excel skills are a plus).
3. Amazing negotiation and communication skills.
4. Be a hustler, not stopping after 20 obstacles a day.
5. Be passionate about new technologies and food tech.
6. You will get extra credits for:
7. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company.
8. Experience in product launches or running a business.

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for a Courier Operations Specialist to join our Food Delivery team in South Africa.

This person will be responsible to optimise the acquisition, onboarding and activation process of our courier fleet. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a global food delivery platform.

Let’s build the future of transport together!

Your daily adventures will include:

1. Support all Bolt's food delivery operations in South Africa.
2. Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month.
3. Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users couriers and restaurants.
4. Develop and execute strategies to increase our efficiency and solve all kind of operational challenges.
5. Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process.
6. Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements.

We are looking for:

1. Have 2 years experience in an analytical position.
2. Have a data-driven analytical mindset (good Excel skills are a plus).
3. Amazing negotiation and communication skills.
4. Be a hustler, not stopping after 20 obstacles a day.
5. Be passionate about new technologies and food tech.
6. You will get extra credits for:
7. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company.
8. Experience in product launches or running a business.

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

Your daily adventures will include:

1. Launch and manage courier operations in the market.
2. Hire, train and lead a team dedicated to courier operations to ensure we have good relationships with couriers and fleet partners (if applicable).
3. Create, improve and scale courier operations processes.
4. Manage the onboarding process of couriers to ensure service levels are met.
5. Monitor, improve and optimise key delivery metrics to increase efficiency and ensure a great experience for our users couriers and partners (groceries & restaurants).
6. Scale courier operations to new cities in the country.
7. Work closely with the Country Manager, operations teams and HQ functions to develop local strategy and implement global initiatives.
8. Solve blockers such as forecasting supply and lead the team by example - be confident to roll your sleeves and get things done.
9. Build complex financial and operational models focussed on optimising each component of deliveries.

We are looking for:

• BS degree in Business Administration or related field.
• 3+ years of previous relevant experience in operations, sales operations, consultancy or analytics.
• You are an analytical thinker who loves to solve problems (advanced Excel skills are a must).
• Be an owner and proactively find solutions to business problems.
• You are organised. You deliver stuff on time & handle stress well.
• You are social. You can easily network with people of all backgrounds.
• Excellent communication & written skills in English.

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

Bolt Customer Support is looking for a Head of our Rentals Support business. This is a senior lead working globally with customers, employees and business stakeholders to deliver great experiences that attract and retain customers. The successful candidate will have proven experience leading global support organisations, managing both inhouse and supplier delivery to high levels of resolution and satisfaction in a fast paced industry. Our rental business can be highly seasonal so experience of managing significant changes in demand is required.

Your daily adventures will include:

1. Ensure our Rentals customers receive timely solutions that feel easy
2. Clearly narrate our Rental customer and people outcomes, proactively and reactively to ensure clarity and credibility with our business stakeholders
3. Create and deliver continual improvements to our customer, colleague and employee experiences
4. Be a role model leading our support readiness for existing and predicted challenges and share ideas to decrease the workload and improve the quality and speed of Bolt’s customer support
5. Contribute to peer success through collaboration, creativity and giving critical constructive feedback
6. Identify problems and opportunities to support our purpose and then initiate, own and contribute to solutions
7. Role model our Leadership framework to ensure your People are highly engaged, feeling inspired and fulfilled by their work
8. Lead initiatives to reduce the need for customer support
9. Build and maintain transparent and productive relationships with CS business stakeholders - ensure CS has influence to improve the Customer experience by providing timely, high quality analysis regarding the Customer’s current experience.

We are looking for:

1. You will have successfully led significant support functions - improving both customer experience and efficiency
2. You are a proven leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English
3. You are data-driven with excellent analytical and spreadsheet skills
4. You are a team player with proven interpersonal skills managing internal and external partner relationships
5. You are experienced hiring, developing and leading culturally diverse people and teams
6. You are able to develop psychologically safe teams who bring the best version of themselves to their work.

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

Bolt Customer Support is looking for a Head of our Delivery Support business. This is a senior lead working globally with customers, employees and business stakeholders to deliver great experiences that attract and retain customers.

The successful candidate will have proven experience leading global support organisations, managing both in-house and supplier delivery to high levels of resolution and satisfaction in a fast paced industry.

Your daily adventures will include:

1. Clearly narrating our customer and people outcomes, proactively and reactively to ensure clarity and credibility with our business stakeholders
2. Creating and delivering continual improvements to our customer, colleague and employee experiences
3. Being a role model leading our support readiness for existing and predicted challenges and sharing ideas to decrease the workload and improve the quality and speed of Bolt’s customer support
4. Contributing to peer success through collaboration, creativity and giving critical constructive feedback
5. Identifying problems and opportunities to support our purpose and then initiate, own and contribute to solutions
6. Role modelling our Leadership framework to ensure your People are highly engaged, feeling inspired and fulfilled by their work
7. Leading initiatives to reduce the need for customer support
8. Building and maintaining transparent and productive relationships with CS business stakeholders - ensuring CS has influence to improve the Customer experience by providing timely, high quality analysis regarding the Customer’s current experience
9. Engaging our Customer Support Outsource Suppliers effectively to support our purpose
10. Optimising our Customer Support Costs through efficient service, reduction in support volume per customer order, smart geographical location choices and ongoing support agent efficiencies

We are looking for:

1. You will have successfully led global multi million euro support functions - improving both customer experience and efficiency
2. You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English
3. You are data-driven with excellent analytical and spreadsheet skills
4. You are a team player and strong interpersonal skills managing internal and external partner relationships
5. You are experienced hiring, developing and leading culturally diverse people and teams
6. You are able to develop psychologically safe teams who bring the best version of themselves to their work

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for an experienced Customer Support Specialist, who will make it easy and effortless for all Bolt users regardless of their country of location.

Your daily adventures will include:

• Represent Bolt in any Dutch and English spoken market
• Support all Bolt's users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
• Be a key player in building a support team in a challenging growth environment

We are looking for:

1. Understand what does outstanding customer support look like and be ready to go the extra mile
2. Be ready to work in shifts
3. Be always ready to put customers first, be passionate about helping others
4. Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
5. Be a hustler, not stopping after 20 obstacles a day
6. Have excellent spoken and written Dutch and English skills, any other language is a plus
7. Be passionate about new technologies and ride-sharing

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our South Africa ride-hailing operations.

You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.

Your daily adventures will include:

1. Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
2. Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the driver community
3. Hands-on supply management in South Africa- working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
4. Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
5. Develop and execute strategies/initiatives to increase positive engagement with the driver community

We are looking for:

• You have 2+ years experience in an analytical position
• You are a strong collaborator with excellent communication skills (both verbal and written) in English
• You are highly analytical and have a data-driven mindset with excellent Excel skills
• You are a hustler, not stopping after several obstacles a day
• You are passionate about new technologies and ride-hailing
• You have a strong motivation to solve problems creatively and efficiently
• You thrive in a fast-paced environment
• You are detail-oriented and organised
• You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

You will get extra credits for:

1. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
2. Experience in product launches or running a business

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our South Africa ride-hailing operations.

You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.

Your daily adventures will include:

1. Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
2. Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the driver community
3. Hands-on supply management in South Africa- working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
4. Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
5. Develop and execute strategies/initiatives to increase positive engagement with the driver community

We are looking for:

• You have 2+ years experience in an analytical position
• You are a strong collaborator with excellent communication skills (both verbal and written) in English
• You are highly analytical and have a data-driven mindset with excellent Excel skills
• You are a hustler, not stopping after several obstacles a day
• You are passionate about new technologies and ride-hailing
• You have a strong motivation to solve problems creatively and efficiently
• You thrive in a fast-paced environment
• You are detail-oriented and organised
• You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

You will get extra credits for:

1. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
2. Experience in product launches or running a business

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our South Africa ride-hailing operations.

You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.

Your daily adventures will include:

1. Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
2. Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the driver community
3. Hands-on supply management in South Africa- working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
4. Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
5. Develop and execute strategies/initiatives to increase positive engagement with the driver community

We are looking for:

• You have 2+ years experience in an analytical position
• You are a strong collaborator with excellent communication skills (both verbal and written) in English
• You are highly analytical and have a data-driven mindset with excellent Excel skills
• You are a hustler, not stopping after several obstacles a day
• You are passionate about new technologies and ride-hailing
• You have a strong motivation to solve problems creatively and efficiently
• You thrive in a fast-paced environment
• You are detail-oriented and organised
• You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

You will get extra credits for:

1. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
2. Experience in product launches or running a business

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our South Africa ride-hailing operations.

You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.

Your daily adventures will include:

1. Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
2. Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the driver community
3. Hands-on supply management in South Africa- working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
4. Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
5. Develop and execute strategies/initiatives to increase positive engagement with the driver community

We are looking for:

• You have 2+ years experience in an analytical position
• You are a strong collaborator with excellent communication skills (both verbal and written) in English
• You are highly analytical and have a data-driven mindset with excellent Excel skills
• You are a hustler, not stopping after several obstacles a day
• You are passionate about new technologies and ride-hailing
• You have a strong motivation to solve problems creatively and efficiently
• You thrive in a fast-paced environment
• You are detail-oriented and organised
• You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

You will get extra credits for:

1. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
2. Experience in product launches or running a business

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

We are looking for an analytical and solutions-driven Operations Specialist to manage supply in our South Africa ride-hailing operations.

You will be working closely with the Operations Manager(s) and Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.

Your daily adventures will include:

1. Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
2. Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the driver community
3. Hands-on supply management in South Africa- working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
4. Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
5. Develop and execute strategies/initiatives to increase positive engagement with the driver community

We are looking for:

• You have 2+ years experience in an analytical position
• You are a strong collaborator with excellent communication skills (both verbal and written) in English
• You are highly analytical and have a data-driven mindset with excellent Excel skills
• You are a hustler, not stopping after several obstacles a day
• You are passionate about new technologies and ride-hailing
• You have a strong motivation to solve problems creatively and efficiently
• You thrive in a fast-paced environment
• You are detail-oriented and organised
• You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth

You will get extra credits for:

1. Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
2. Experience in product launches or running a business

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

The Head of Diversity, Equity and Inclusion (DEI) is responsible for advising, initiating, implementing and monitoring programs and initiatives to promote DEI at Bolt.

They will work together with Bolt's managers and People team on Bolt's DEI programs to drive the business results and build a diverse, inclusive and equitable company culture.

The Head of Diversity, Equity and Inclusion (DEI) will also plays an instrumental role in contributing to world-class People Experience and Bolt's internal and external employer brand.

Your daily adventures will include:

1. Assist in fostering and sustaining a clear organizational commitment to Diversity, Equity and Inclusion (DEI).
2. Strategy, tactics and operations - Identify, design, implement and deliver DEI strategies, plans, guidelines and interventions in collaboration with the organisation. Acting as a spokesperson for DEI both internally and externally.
3. Stakeholder Management and Support - Successful communication between different groups of stakeholders, from top management to employees. Connect various stakeholders and departments to align on the business value and outcome of DEI goals and agendas. Supporting strategic collaboration between departments and leadership.
4. Analytics and data - Proactively identify, prepare and monitor DEI data. Provide reports and analytics to the Management team as well as People Partners to be able to make decisions based on relevant data and analytics.
5. Change management - Advise, assist and/or lead bigger change projects.
6. Performance & Talent Management - Support the managers and people partners in ensuring and implementing inclusive and equitable Performance & Talent Management processes.
7. Workforce planning & Recruitment - In cooperation with Division People Partners, analyse, plan and support the managers in building diverse and representative teams. Working with recruiting to develop talent pipelines, diversity metrics and reporting and returns on investment.
8. Compensation & Benefits - Oversee and drive DEI specific C&B strategies aligned with Bolt’s overall C&B strategies and initiatives.
9. People projects & initiatives - Participate in or lead internal People projects and initiatives.
10. As People Manager, coach, support and develop team members to perform at their best. Handle all Manager tasks & responsibilities in an effective and timely manner.

We are looking for:

1. Experience at a senior level in building, developing, implementing and executing DEI strategies and plans.
2. Previous track record of building and implementing an organizational inclusion roadmap.
3. Proactive and forward-thinking.
4. Experience from rapid growing and international organisations.
5. Ability to personally facilitate and deliver engaging and result oriented DEI projects.
6. Ability to influence key stakeholders and develop strong working relationships.
7. Excellent communication skills.
8. Fluency in English (written and verbal).
9. Passionate, collegial, and good hearted.
10. Ability to travel 30%-50% of the time.

Why you’ll love it here:

1. Your daily duties will have a meaningful impact on millions of people all over the world.
2. You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
3. As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
4. You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
5. Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!