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  • Posted: Jan 31, 2022
    Deadline: Not specified
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  • Imagine a world where people live healthier, more enhanced and protected lives… A world in which each organisation is a powerful influencer and responsible corporate citizen, committed to being a force for social good. As a leading innovator in healthcare, wellness, insurance, investments, financial and life planning, Discovery works ceaselessly to...
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    Forensic Administrator

    Job Purpose

    To perform administrative and clerical tasks within the Forensics department by working alongside management and investigators

    Key Outputs may include but are not limited to:

    • Training/Conference/Workshop bookings
    • Filtering of inquiries to determine cases for registration.
    • Registering of filtered cases to investigators.
    • Assisting management and the investigators in the efficient control of workflow,
    • Diverting non forensics inquiries to the correct departments.
    • Performing general departmental administrative functions, i.e. logging of calls, control of assets, orders, courier services, stationary control, etc.
    • Payments of invoices, salaries, staff reimbursements, probes, whistle-blowers, etc.
    • Managing the legal process and recoveries of outstanding amounts where perpetrators have defaulted on payments.
    • Responsible for conducting his/her own minor queries/investigations.
    • Liaising with internal and external clients / providers / members etc.

    Work Experience
    Required

    • 1-2 years Medical Scheme and administrative experience
    • Computer Literacy
    • Microsoft Office including Excel and Outlook

    Preferred (would be advantageous)

    • Knowledge of Medical scheme insurance industry, including:
    • Basic understanding of healthcare legislation
    • Experience of working in a healthcare environment

    Education / Qualifications / Accreditations with Professional Body

    Required

    • Grade 12

    Preferred (would be advantageous)

    • Administrative qualification

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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    Systems Architect

    Key Purpose

    Define the systems architecture, standards, and methodologies in accordance with industry best practices. Ensure the good functioning of the System Architecting Process. Serve as the high-level designer of the systems to be implemented. Establish the basic structure of the system, defining the essential core design features and elements that provide the framework for all that follows. Provide the architects view of the users' vision for what the system needs to be and do, and the paths along which it must be able to evolve, and strive to maintain the integrity of that vision as it evolves during detailed design and implementation.

    Areas of responsibility may include but not limited to

    • Adhere to enterprise architecture standards, procedures, policies.
    • Match system requirements with IT strategy and objectives.
    • Balance system properties with internal design properties.
    • Balance stakeholder needs with system context, during the entire system life cycle.
    • Manage consistency across the various organizational and design boundaries.
    • Maintain repository of systems architecture artefacts
    • Monitor high-level system performance
    • Data Security Management
    • Develop systems architectures containing logical models of the components and interfaces involved.
    • Produce detailed component specifications from systems architectures, taking into consideration the intended uses of the architectures as a whole.
    • Translate component specifications into detailed designs for implementation using selected products.
    • Produce documentation for systems architectures, making sensible use of both text and graphics (UML).
    • Maintain a good knowledge of current practice and awareness of current developments within own area(s) of expertise.
    • Demonstrates awareness of areas outside own specialism, as appropriate.
      Lead architecture developments for small systems.
    • Establish policy for the selection of systems architecture components.
      Co-ordinate design activity between the systems architecture, application development and service delivery functions to ensure consistency.
    • Contribute to the organization’s enterprise architecture technology and vision, and ensure alignment with the group strategic architecture direction
    • Document and communicate information about emerging technologies to relevant functional management.
    • Establish policy for the selection of systems architecture components.
    • Help to develop systems architecture strategy in an organization.
    • Help to improve systems architecture design techniques and to promote the discipline.
    • Provide architecture guidance to assigned projects.
    • Provide the architectural view of the users' vision for the system.
    • Take full responsibility for ensuring that systems architectures balance functional, service quality and systems management requirements as indicated by the business requirement.

     

    Personal Attributes and Skills

    • Excellent understanding of Object Orientated principals and Java language fundamentals
    • Knowledge of commonly used design patterns
    • EJB
    • HTML
    • JSF
    • JAXB
    • UML
    • XML/XSD
    • SQL 

    Behavioural Skills:

    • Action orientated go-getter, hungry to learn and add real value
    • Structured and analytical problem solver: Obsessive about finding solutions to problems: action oriented problem solver.
    • Able to plan, organise and prioritize own work
    • Able to multitask
    • Able to work independently

    Team player: reliable, works actively with others towards common goal, communicates constructively, shares information, knowledge and experience, treats others in a respectful and supportive manner

    Education and Experience

    • B. Sc (Informatics or Mathematics) beneficial
    • At least 1 to 2 year’s experience in an architectural role with at least 6 - 7 years exposure to software development in Java and J2EE

    Or

           3 – 5 year’s experience in a technical lead / governance role.

    • SDLC. Project Management. Systems Architecture
    • Technologies [Java, JavaEE, SQL, UML, JMS, MOM, Web-Services, JSON, RESTful, SOAP, EJB, Camel]
    • Technical Architecture, Process & Data Mapping, Entity Diagram mapping Advanced Problem solving. Analytical and systemic thinking.
    • Intermediate SQL skills, preferably in Oracle and Postgres

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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    Team Leader Coach - Bankmed Service Team

     Key Purpose              

    To manage, guide and coach a team of consultants to provide excellent service delivery and quality through Bankmed Service Standards.
    Key Outputs

    • Manage a team of 12-14 staff members
    • Develop, coach and motivate a team of Call Centre consultant to excel in performance and service delivery
    • Responsible for the performance management of staff
    • Build the team and identify talent
    • Ensure that the service levels are maintained
    • Handle the administrative functions required
    • Identify quality issues and take corrective steps by actioning quality trends
    • Responsible for doing call assessments and resolving escalated calls
    • Relationship building with internal and external clients to achieve objectives
    • Quality audits on all information captured on DNA
    • Available to work overtime when required

    Competencies            

    Behavioral Competencies

    • Deciding and initiating action
    • Persuading and Influencing
    • Planning and Organizing
    • Delivering Results through others
    • Integrity and trust
    • Analytical Ability
    • Diversity Management
    • Adapting and Responding to Change
    • Strategic Thinking
    • Achieving personal work goals
    • Written Communication

    knowledge

    • Discovery Health systems
    • Bankmed Product and process knowledge
    • Function specific experience

    Skills

    1. Time Management
    2. Verbal and written communication
    3. Numeric

    Qualifications & Experience

    Essential

    • Matric
    • Intermediate MS Office Knowledge
    • Minimum 12 months customer service experience

    Advantageous

    • Minimum of 6 months in Core
    • Minimum of 6 months in Spec
    • Relevant Tertiary qualifications

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Java Developer (Intermediate) - CEM

    Key Purpose

    Work closely with a passionate development team to design, develop and maintain Java based solutions for a dynamic, multi-national company that sets the benchmark in its industry.

     

    Areas of responsibility may include but not limited to

    • Develop, test, and maintain high quality application software.

    • Analyse, maintain and enhance existing application and troubleshoot issues. 

    • Assist with the production of technical specifications and designs

    • Promote new technologies and share knowledge within the team.

    • Recommend improvements to development processes, contribute to implementation plans, and assist in rollout

    • Perform code reviews

     

    Personal Attributes and Skills

    • Passionate about technology and development.

    • Results oriented with the ability to work under pressure and juggle multiple concurrent projects with changing priorities and deadlines 

    • Strong analytical and problem solving skills.

    • Able to deal with complexity and migrate between detailed and high level requirements.

    • IMPORTANT: Self-starter who takes ownership, is accountable, and is able to work with minimal supervision.

    • Excellent written and verbal communication skills.

     

     

    Education and Experience

    Minimum 

    • Matric/Grade 12 and formal Java qualifications.

    Preferred

    • IT related Degree or Diploma (BSc/BTech or similar).

    Minimum

    • 3 years Java systems development experience.

    • Java EE knowledge and experience.

    • Experience with XML/XSD/JAXB and Web Services. 

    • Unit testing and mocking frameworks.

    • Experience with industry standard Application Servers (preferably WebLogic).

    • Knowledge of OO design principles and development patterns.

    • Spring Framework. 

    • ORM/Hibernate/JPA experience.

    • JMS, Tibco EMS experience.

    • Oracle and PL/SQL knowledge.

    • SOAP (XML/JSON)

    Preferred

    • Presentation layer development (HTML5, CSS, JavaScript, jQuery, GWT, Spring MVC)

    • Experience with Business Rules Management Frameworks.

    • Experience using formal modelling languages (UML, etc.) and modelling tools (Enterprise Architect, Visual Paradigm etc.)

    • Exposure to Agile principles and methodologies, including Continuous Integration and Test Driven Development

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    Front-End Web Designer

    Key Purpose

    The front-end web developer is responsible for implementing visual and interactive elements that users engage with through their web browser when using a web application. The position will be supported by back-end web developers, who are responsible for server-side application logic and integration of the work front-end developers do.

    Combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between UI design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

    Areas of responsibility may include but not limited to

    • Design and prototype web-based applications

    • Develop new user-facing features

    • Build reusable code and libraries for future use

    • Ensure the technical feasibility of UI/UX designs

    • Optimize application for maximum speed and scalability

    • Assure that all user input is validated before submitting to back-end

    • Collaborate with other team members and stakeholders

    • Providing all developers and systems teams within the Group with support on DUI (Discovery UI Framework)

    • Maintain and update DUI

    • Contributing to the development and operationalization of the Front-end web design processes adopted by Digital Channels

    • Contributing to the skills development curriculum for Front-end web designers in the chapter

    • Mentoring and coaching of other Front-end web designers

    • All technical front-end requirements and API integration for Discovery Design System

    Personal Attributes and Skills

    • Proficient understanding of web markup, including HTML, CSS/SCSSS

    • Proficient understanding of server-side CSS pre-processing platforms, such as SASS

    (including mixins, maps and functions)

    • Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

    • Proficient understanding of Bootstrap

    • Good knowledge of Flexbox and/or CSS Grid

    • Basic knowledge/experience with Angular is advantageous

    • Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Adobe and Figma is a plus.

    • Proficient understanding of cross-browser compatibility issues and ways to work around them.

    • Exposure/Experience to Gulp/Handlebars/GIT and code version controlling

    • Git repository management (Bitbucket) knowledge would be advantageous.

    • A solid understanding of responsive web design techniques

    • Good understanding of SEO principles and ensuring that application will adhere to them.

    • Customer Service Orientation, Result Orientation, Negotiation skills

    • Personal organisation and time management skills

    • Professional Communication (written, verbal/presenting and listening)

    • Ability to build relationships with people from all different backgrounds and at different job levels

    Education and Experience

    • Minimum

      • Matric/Grade 12

      • Relevant web and application design/development qualification

      • 3 years working experience

    • Advantageous

      • DevOps/Continuous integration

    Experience in UX and UI design 

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    go to method of application »

    Business Analyst (Intermediate) - CRM

    Key Purpose

    Understanding the technical requirements, and through a structured process documenting, validating and translating it into functional specifications that are used by developers to craft a technical solution. Testing and validating the functionality of the technical solution against the technical requirements. Interfacing between the Systems Architect, client (where relevant) and the development team with regards to the technical, business and functional requirements. Ensuring that the technical and/or the business requirements are delivered in the implemented solution. Working with multiple systems and business areas and multiple teams that require deep integration of solutions. Building and maintaining strong relationships with clients, and acting as consultant on the application.

    Areas of responsibility may include but not limited to

    Business Case

    • Assist the Systems Architect and/or business to articulate the benefits they wish to realize with the solution. Facilitating the development of a Technical Design or Business Case.

    Agile Methodology

    • Design and validate the functional solution using Agile Methodology.

    • This involves interpreting the product / technical requirements into Agile Epics and Stories

    • Plan Agile Sprints and Stories for the Sprint

    • Apply knowledge of the system, interfaces and dependencies to highlight integration aspects that must be considered.

    • Identify a set of stakeholders that need to be involved in creating and validating the Agile Story Board by interview business and technical owners, as well as experienced members of the development team (Development Manager, Architect, Snr BA).

    • Design a set of test cases/scripts, test scenario's and test data sets to accompany the Agile Story Board

    • Validate the Agile Epics and Test Basket with the identified stakeholders and obtain sign-off.

    Release Notes & Training Material

    • Update and publish release notes related to the current system changes implemented, and notify impacted parties. Maintain and update the Agile Story Board (Epics and Stories) with any added content.

    Personal Attributes and Skills

    Behavioral Skills

    • Stress Management

    • Time management and prioritization

    • Creativeness

    • Learning orientation

    • Negotiation skills

    • Innovation

    Technical Skills

    • Agile Methodology

    • Project Management

    • SQL queries

    • Business Writing Skills

    • Presentation and Facilitation Skills

    • Solution Architecture

    • Process Mapping

    • Entity Diagram mapping

    • Software testing pack design, functional testing

    Education and Experience

    Minimum

    • Informatics or other relevant degree

    • 3 year Business Analyst experience

     

    • Advantageous

    • 1 year User Interface analyst experience

    • 1 year Software Development experience

    • Honours degree

    • Genesys Software

    • Paradigm Software

    Methodologies

    • Agile Methodology

    Tools

    • Enterprise architect

    • Visio

    • SoapUI (SOAP) / REST client (JSON)

    • Atlassian tool suite (Jira, Confluence)

    Processes

    • ITIL (Incident, Release, Problem Management)

    Technologies

    • SQL (Oracle and IBM Netezza)

    • UML

    • XML

    • JSON

    Other

    • Software architecture

    • JAD sessions

    • Data modelling techniques

    go to method of application »

    Senior Payments Specialist

    About the Payments team

     

    Discovery Bank wishes to enhance our current payments offering and to also introduce additional payment stream capabilities in the near future.   As such, we need to complement our current capacity and capabilities within the Payments team. 

    We are looking for a smart, energetic, experienced and dynamic achiever who take initiative and ownership, and who thrive on constant challenges and high-speed change to join the Payments team on this journey.

    If you have an entrepreneurial mind and appreciate calculated risks, then the Discovery Bank “Payments” team will liberate you to realise your full potential.

     

    Job Purpose 

     

    • To ensure that the Bank’s payment offerings are innovative, differentiated and disruptive

    • To provide expert input into product design and delivery from a payments and acquiring perspective.

    • To ensure payment offerings are compliant with industry regulations

    • To represent the Bank into the payments industry.

     

    Areas of responsibility may include but not limited to 

     

    • Assist in developing, enhancing and delivering the SME, card acquiring and payments strategy for the bank

    • Monitor and evaluate emerging payment technologies and business models both in South Africa and the rest of the world

    • Analyse key indicators and competitor information to ensure that emerging industry trends are noted and understood

    • Continuously look for opportunities create competitive or innovative payments differentiators for the Bank

    • Provide expert advice and guidance to the Product, Customer and Operations teams to ensure optimal development and management of acquiring and payments

    • Liaise with the PASA and any other relevant Association(s) to receive and understand latest mandates, compliance and system related features which are to be enhanced or to be included into Bank’s own systems

    • Liaise with payments representatives from other banks and suppliers on applicable commercial and acceptance issues.

    • Assist the teams building a new SME payments and acquiring streams and enhancing current payment offerings, including mapping out processes while assessing the business and customer experience and the commercial impact.

    • Ensure that industry and scheme rules are correctly interpreted and implemented in the design process.

    • Ensure that payments reporting to the SARB is correctly specified

    • Working with and influencing industry strategies at PASA and attendance at relevant PCHs and other industry forums

     

    Personal Attributes and Skills 

     

    • Strategic thinker able to conceptualise and translate acquiring and payments strategy into tangible outputs

    • An ability to deal with complex issues and migrate between detail and high level requirements

    • Exceptional analytical and problem solving skills

    • Flexible with an ability to deal with ambiguity and continuous change

    • Independent self-starter who also works well in a team-environment

    • Deep knowledge and experience of the card acquiring and payments industry, schemes and regulations and more specifically, the National Payment System (NPS)

    • Basic business analysis skills

    • Negotiation skills and an understanding of the commercials underpinning payments and acquiring

    • Action oriented with a can-do attitude and to get things done

    • Attitude of “end-to-end ownership” for payments, from CX, product profitability, operations and compliance.

    • Strong business analysis skills with the ability to deliver insight on how to make process improvements

    • Advanced written and verbal communication skills, able to translate payment concepts into general business concepts

     

    Education and Experience 

     

    • A formal financial / business / science / engineering degree

    • Minimum 5 years’ work experience in SME, card acquiring and payments related roles

    • Must be conversant with VISA, MasterCard Acquiring rules and PASA clearing rules, regulations and transaction flows

    • A good understanding of the technology and commercials that support acquiring and payments

    • Comprehensive knowledge of SME, Acquiring, payment systems, payments strategy & design

    EMPLOYMENT EQUITY   
                                 
    The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

    Method of Application

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