Job Openings at Nedbank

Job Purpose

To provide a future pipeline of forensic accounting support to Nedbank Group to ensure fraud and reputational risks are identified and mitigated; criminal liability mitigated, and regulatory requirements met.

Job Responsibilities

• Contribute to a culture of transformation goals by participating in  culture building initiatives, business strategy and CSI.

• Influence the enhancement of business processes and methodologies.

• Deliver forensic evidence to stakeholders.

• Assist stakeholders by providing forensic evidence and secondary evidence in support of internal disciplinary processes.

• Assist stakeholders in the investigations and quantification of fraud.

• Enumerate external and internal claims, quantify and qualify fraud exposure.

• Provide support to stakeholders and assist in conducting high profile and complex investigations.

• Identify and report control weaknesses, process and product inadequacies, recommend actions and solutions to business, and highlight implications of not implementing recommendations for corrective action.

• Conduct forensic accounting investigations and/or ad hoc requests to qualify and quantify fraud exposure.

• Deliver the required output by preparing working papers and files according to rules of evidence for future reference in court cases and disciplinary hearings.

• Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.

• Improve client service and results. Improve business performance and prevent further potential losses and reputational risk.

• Prevent and/or reduce potential losses by ensuring that forensic issues are reported to the relevant Enterprise Risk Committee (ERCO) for the implementation of preventative strategies across Nedbank.

• Improve personal capability and stay abreast of developments in field of expertise.

• Ensure personal growth and application of new competence to enable effectiveness in performance of roles and responsibilities.

• Ensure upskilling and effective handover to relevant responsible person.

• Obtain buy-in for developing new and/or enhanced processes to improve the functioning of stakeholders' businesses.

• Meet with various stakeholders to obtain an understanding of their forensic accounting needs.

• Provide independent expert opinion and evidence to either support, or refute claims and/or allegations by assistinge to, consult with, internal and external stakeholders.

• Ensure stakeholders needs and expectations are managed and met.

• Build and maintain relationships with stakeholders, including those that aid in internal forensic accounting investigations and external criminal investigations.

Minimum Experience Level

• Not applicable though previous vacation or practical work in banking/ investigation/ accounting environments would beneficial

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Post Graduate Diploma: Risk Management , Advanced Diplomas/National 1st Degrees

Preferred Certifications

• Certified Fraud Examiner (CFE), Institute of Commercial Forensic Practitioner membership (ICFP) - not essential

Type of Exposure

• Conducting root cause analysis

• Analysing situations or data that require an in depth evaluation of multiple factors

• Developing ways to minimize risks

• Drafting reports

• Managing conflict situations

• Influencing stakeholders to obtain buy-in for concepts and ideas

• Sharing information in different ways to increase others' understanding

• Comparing two or more sets of information

• Analysing and interpreting quantitative and qualitative data Working with a group to identify alternative solutions to a problem

• Building and maintaining effective relationships externally and internally

• Managing multiple projects

• Answering customer questions

• Identifying fraud trends

• Giving evidence

• Conducting forensic accounting investigations

Technical / Professional Knowledge

• Business Acumen

• Cluster specific operations

• Compliance reporting

• Industry trends

• Interviewing techniques

• Legal Risk and practice management

• Principles of project management

• Risk management process and frameworks

• Forensic accounting methodology

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Job Purpose

To create a unique client experience by attending to enquiries and teller related transactions, client queries, banking requirements, the needs of clients and refer cross sell opportunities while mitigating risk and contribute to branch objectives.

Job Responsibilities

• Authenticate clients and transactions.

• Prevent fraud, risks and losses.

• Mitigate risks and meet legislative requirements.

• Provide client service and meet identified client needs.

• Issue VISA application letters based on client requests.

• Comply with risk standards and take corrective action.

• Minimise losses and ensure corrective action is taken as per procedure and policy.

• Balance and secure branch stock holding.

• Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.

• Stay abreast of developments in field of expertise, ensuring personal and professional growth.

• Seek opportunities to improve business processes and systems.

• Act as brand ambassador.

• Add value to Nedbank by supporting the implementation of new processes, policies and systems.

• Deliver on identified client needs and requirements.

• Build and maintain client relationships.

• Educate and converse with clients by informing them of alternative self-service channels that will be cost effective, time saving and convenient.

• Create synergetic internal relationships.

• Identify quality sales leads and enable cross-selling (without advising).

• Meet client information needs and facilitate the processing of sales.

• Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.

• Reach individual and branch usage (touch points) targets.

• Remain current and stay abreast of Nedbank risk and compliance requirements.

• Understand and embrace the Nedbank vision and values, leading by example.

• Ensure knowledge management, continuity, team success and that information is provided in the correct way to stakeholders.

Minimum Experience Level

Preferable 6 - 12 months client service experience in a financial industry or bank teller experience.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Business Relevant Certificate or Diploma or Institute of Banking.

People Specification

Essential Certifications

Type of Exposure

• Answering client questions

• Interacting with external customers

• Changing behaviour to meet the demands of changes at work

• Managing client expectations

• Interacting with diverse people

• Performing teller transactions

• Adjusting to a new work process

• Performing Foreign Exchange teller transactions

• Reconciliation cash and stock balances on hand

• Working with clients to solve client problems

Technical / Professional Knowledge

• Customer service principles

• Relevant product knowledge

• Branch processes and procedures

• Branch service offerings

• Corporate Governance & Compliance

• Cluster specific operations

Behavioural Competencies

• Building Customer Loyalty

• Applied Learning

• Collaborating

• Communication

• Managing Work

• Stress Tolerance

• Quality Orientation

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Job Purpose

To support the business cluster in the implementation and execution of the cyber resilience risk management framework that includes implementation of cyber risk assessments, strategy, cyber security programme, policies, standards, reporting of all cluster-specific cyber security programme elements and regulatory matters as it relates to cyber security.

Job Responsibilities

• Become the information security expert for the cluster by providing expert advice on information security matters.

• Build and maintain professional relationships by information sharing and professional networking within the bank.

• Build and maintain internal stakeholder relationships through collaboration with stakeholders and regular communiction via various media.

• Drive compliance to security policies and standards on cluster infrastructure.

• Primary interface between the cluster and the CISO office.

• Represent business an an Information Security representative on the ISSC; ensure alignment and implementation of CRRMF in clusters.

• Assist the cluster in the completion of cyber secuity risk assessments ensuring that they are understood, captured in the risk management processes that appropriate controls are embedded in the day-to-day operation, and remediation of non-compliance is documented and addressed.

• Report of all cluster specific information security programme elements; work closely together with all stakeholders.

• Actively executes the cyber security programme elements and other information and cyber security plans developed by the business.

• Assist the cluster with identification of critical assets ("crown jewels") and feeding that back into the business impact analysis and risk management processes.

• Work with the business to develop processes and procedures to ensure information security policies and standards are integrated and assist with third party supplier information and cyber security risk assessments and assurance.

• Support the achievement of the business strategy, objectives, and values by ensuring delivered systems, process, services and solutions are aligned.

• Identify training courses and career progression for self through input and feedback from management.

• Ensure all personal development plan activities are completed within specified timeframe.

• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.

• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders businesses by highlighting benefits in support of the implementation or recommendations.

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building intiatives (e.g. staff surveys etc).

People Specification

Essential Qualifications - NQF Level

• Professional Qualifications/Honour’s Degree

Preferred Qualification

Master's Degree

Preferred Certifications

• Certified Information System Manager (CISM);

• Certified Risk and Information Systems Control (CRISC);

• Certified Information System Auditor (CISA);

• Certified Information Systems Security Professional (CISSP).

Type of Exposure

• Analysing situations or data that requires an evaluation of multiple factors

• Displaying high level of ethics, integrity and confidentiality

• Conducting root cause analysis

• Information security investigations e.g. virus outbreaks

• Conducting digital forensic analysis

• Presenting to senior leaders

• Networking and building relationships

• Monitoring adherence and compliance

• Conducting Business Continuity planning and testing

• Conducting Business Impact Analysis

• Implementing governance frameworks; architecture policies; procedures and standards

• Conducting research from multiple sources

• Identifying business risks

• Managing a team of people

Minimum Experience Level

Minimum 5 years experience in Information Security Risk.

Technical / Professional Knowledge

• Business continuity standard

• Digital computing (hardware components)

• Digital forensic tools and techniques

• Ethics and Fraud

• Forensic examination

• Information systems

• International Security Forum (ISF) Standards

• Nedbank policies and procedures

• Nedbank vision and strategy

• Relevant software and systems knowledge

• Relevant regulatory, compliance and risk legislation

Behavioural Competencies

• Earning Trust

• Continuous Learning

• Decision Making

• Facilitating Change

• Influencing

• Technical/Professional Knowledge and Skills

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Job Purpose

To develop high level end to end design and Macro design in the context of the high level solution architecture to realise the business requirements. To perform consulting servicesto find suitable solutions tovarious business requirements

Job Responsibilities

• System Maintenance

• System Support

• System/Application Development

• Scrum Master

• Jira Kanban Board planning execution

• Execute SAFe Construct

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Bcom Information Technology

Minimum Requirements

• 3- 5 Years experience in C# and Java(Applets/servlets)
• ASP.NET MVC + .NET Core,ASP.NET Web API,ASP.NET WebForms
• WinForms,MSMQ,WCF
• LINQ,Entity Framework,Unit testing frameworks
• Mocking framework,Mapping frameworks,Jasmine
• Castle Windso,StructureMa,Spring.Net

Type of Exposure

• Achieved Management and Process Results

• Achieved transformation and innovation results

• Designed Workforce Planning Solutions

• Executed Workforce Planning Deliverables

• Managed Transformation & Innovation

Technical / Professional Knowledge

• Principles of project management

• Relevant design tools

• Relevant regulatory knowledge

• Relevant software and systems knowledge

• Research methodology

• Role relevant related technologies

• System Development Life cycle(SDLC)

• Systems Analysis and design

• Technical System Interfaces

• Testing principles and processes

Behavioural Competencies

• Collaborating.

• Compelling Communication

• Decision Making

• Driving for Results

• Influencing

• Innovation

• Technical/Professional Knowledge and Skills