Job Openings at The South African Revenue Service (SARS)

Job Purpose

• To facilitate the adoption of new leading edge ‘Game Changer’ concepts in support of the SARS enterprise strategy. This is achieved through research and benchmarking, participating in open collaboration networks, identifying and conceptualising innovation solution designs, the incubation of concepts (e.g., prototyping, piloting, etc.) and implementation of solution designs.
• The outcomes are utilised to define product features, develop their implementation roadmaps in the SARS business architecture and business solutions landscape, and ensure that the designs support the achievement of sustainable business results, including the provision of design and implementation support and conducting stakeholder engagement

Education and Experience

Minimum Qualification & Experience Required

• Honours / Postgraduate Diploma (NQF 8) in Industrial Engineering; Computer Science and Min. 10-12 years' experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Alternative#

• Relevant bachelor’s degree / Advanced Diploma (NQF 7) in Industrial Engineering or Computer Science and 15 years’ experience in an innovation, design, and technology environment, of which 3-4 years at a specialist level.

Job Outputs:

Process

• Innovation
• Collaborate with local and international owners, partners and stakeholders
• Conduct local and international research and benchmarking
• Develop, socialise and publish fore-sighting reports
• Draft idea elevator pitches
• Understand business problem using data driven approach
• Design Innovation Solutions
• Draft Innovation Business Cases
• Build, test and demonstrate prototypes
• Manage prototype governance
• Track solution benefits
• Solutioning
• Build relationships with Business, Product and Segment Owners
• Build stakeholder and partner networks
• Assess the strategic landscape
• Draft or facilitate the drafting of modernisation and solution strategies (5-10-year horizon)
• Socialise modernisation and solution strategies
• Analyse and understand problems
• Collaborate on the detailed designs
• Draft Business Cases
• Participate in the development and testing cycle
• Track solution benefits

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations &discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job

Finance

• Implement and monitor financial control, management of costs and corporate governance in area of accountability
• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial.

Client

• Build strong relationships and develop service level agreements that promote SARS with internal and external stakeholders.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Honesty and Integrity
• Fairness and Transparency
• Accountability
• Problem Solving and Analysis
• Conceptual thinking
• Influencing others
• Driving Excellence
• Leveraging diversity
• Accurate understanding
• Building sustainability

Technical competencies

• Strategic Planning
• Tax Knowledge
• Effective Business Communication
• Problem analysis and judgement
• Planning management and measurement
• Decisiveness
• Business acumen
• Functional Policies and Procedures

Knowledge Compliance Competency

• Knowledge of innovation, industry and technology trends
• Understand a situation or problem by breaking it into smaller pieces/tracing the implications of situation in a step-by-step way
• Knowledge of own organisations, policies, procedures, services, products and business operating models
• The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS

Deadline:15th February,2026

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Job Purpose

• To support clients with high complexity requirement analysis and systems configuration, implementation, and support of respective SAP modules. This role uses consulting skills, business knowledge, and SAP solution experience to effectively integrate SAP technology into the client’s business environment in order to achieve client expected business results.
• To participate in the cost effective and efficient Production, Quality Assurance, Alpha and RTR environment to support organisation's goals and objectives through SAP Basis/Core Architecture Platform Technology Installation, design, implementation and support.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree / Advanced Diploma (NQF 7) in Information Technology AND 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level.

OR

• Senior Certificate (NQF 4) AND Relevant IT Qualification (s) / Certification (s), and 5 - 7 years’ experience in an SAP Basis environment, of which 2 - 3 years must be at a technically skilled level AND additional requirements specified in Min Functional requirements, where applicable.

#ALTERNATIVE

• Senior Certificate (NQF 4) AND 10 years’ experience in and SAP Basis, of which 2 - 3 years at a technically skilled level

Minimum Functional Requirements

• At least 5 years' experience in SAP environment, of which 2-3 years ideally at SAP Basis specialist level
• 5 years’ experience and knowledge of key integration points between SAP modules
• Experience and knowledge of SAP Basis and key integration points between SAP modules
• Relevant SAP Basis training or certification
• Relevant SAP Basis analysis and configuration experience

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. 
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. 
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. 
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. 
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. 
• Initiate and assist in the implementation of new or revised Policies and Procedures. 
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. 
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. 
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
• Perform high complex tasks during the implementation and support of various SAP modules to enhance the business functionality and overall performance, while maintaining customer satisfaction.
• Carry out high complex assignments requiring the development of new or improved procedure.
• Analyse requirements, perform configuration enhancements, and testing in various SAP Modules such as Finance, Human Resources, Procurement, Revenue Management, Governance, Application Lifecycle Management, cloud solutions, etc.
• Analyse the current business processes and scenarios of the client and recommend/develop solutions to meet the client's need.
• Support the successful implementation of SAP applications, providing technical expertise, presentation, and advise on SAP products to clients.
• Perform in-depth analysis of the current business processes and scenarios of the client then recommend or configure solutions to meet the client’s needs according to industry best practices.
• Acts as liaison with client for troubleshooting: investigate, analyse, and solve SAP related application problems and map client business requirements, processes and objectives and develop necessary product modifications to satisfy clients' needs.
• Incident Resolution for severity 2 and 3 issues and assist with Business escalations for issues raised.
• Maintain a thorough knowledge of the organization and adhere to all organizational standards.
• Communicate and disseminate the policy and procedures to relevant stakeholders and the employees.
• Test new and current software for acceptance into the production environment.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. 

 People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. 
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. 

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. 
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. 
• Implement continuous improvements and shorter turnaround times in line with Service Level Agreements with stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking  
• Attention to Detail 
• Adaptability
• Commitment to Continuous Learning 
• Conceptual Ability 
• Customer service
• Fairness and transparency
• Honesty and Integrity
• Organisational Awareness 
• Respect
• Trust

Technical competencies

• Computer Literacy
• Functional Policies and Procedures
• Customer Relationship Management
• System Thinking
• Problem Analysis and Judgement
• Administrative Support
• Business IT Systems
• Solves problems and applies a range of IT systems skills
• SARS Systems Products
• Effective Business Communication

Deadline:16th January,2026

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Job Purpose

• To manage and provide accurate South African Sign Language (SASL) interpreting and translation services at all SARS events and assist in the development and promotion of SASL and multilingualism in general.

Education and Experience

Minimum Qualification & Experience Required

• Bachelor's Degree in Language Practice with applicable majors at NQF 7/ Advanced Diploma (NQF 7) AND 5-7 years' experience as a South African Sign Language (SASL) Interpreter of which 2-3 years is at a technically skilled level as a Language Practitioner in South African Sign Language (SASL) interpreting services.

ALTERNATIVE

• A Senior Certificate (NQF 4) AND 10 years related experience as a South African Sign Language (SASL) Practitioner interpreting linguistics service of which 2-3 years is at a technically skilled level as a Language Practitioner in South African Sign Language (SASL) interpreting services.

Minimum Functional Requirements

• Sound knowledge of the Use of the Official Languages Act, 2012 (Act No.12 of 2012) and its Regulations. Knowledge of SARS Language Policy. Knowledge and understanding of Deaf culture and SASL grammatical structure. Interpreting and translation skills. Knowledge of correctly interpreting in SASL. Good interpersonal and communication skills. Computer literate. Planning and organisational skills. Strong administration skills. Database development and maintenance. Basic research skills. Conflict resolution. Willingness to accept responsibility. Ability to work under pressure and maintain a high level of confidentiality. Ability to manage time efficiently.

Job Outputs:

Process

• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
• Monitor and engage on possible violations of procedures and standards regarding communication organisational corporate identity.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Plan and organise own work tasks within specific guidelines given in the said area of work.
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Promote and support inclusive SASL communication practices. Attend training in relation to SASL.
• Identify applications and tools that need to be developed for SASL. Support budget processes related to SASL services.
• Translate documents, speeches, or audio content into SASL and/or video formats.
• Coordinate and attend meetings. Conduct research and develop a stakeholders’ databases.
• The incumbent manages and provides SASL Interpreting and translation services in the interpretation schedules. Interpret spoken language into SASL and vice versa in meetings, departmental events and official engagements.
• Research about SASL and producing reports for various stakeholders
• Analyse and interpret information relevant to SASL.
• Provide support towards the promotion, development and use of SASL. Create communication content and notices in SASL.
• Conduct training and workshops to create awareness among employees on SASL and the Deaf culture
• Assist with language policy implementation ie SASL.
• Formulate and implement strategies to ensure compliance with the Use of the Official Languages Act and relevant legislation.
• Assist to develop and maintain a glossary of government-related SASL terminology.
•  Assist in SASL orthography and terminology development.
• Identify applications and tools that need to be developed for SASL.
• Support budget processes related to SASL services. Liaise with relevant stakeholders such as PanSALB, Academic Institutions, Deaf organisations, etc.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Behavioural competencies

• Accountability (V) - The acknowledgement and assumption of responsibility for actions, products, decisions, and policies within the scope of the role or employment position.
• Adaptability - Adaptability is the willingness to alter behaviour, opinions or actions in the light of new information.
• Analytical Thinking - Understands a situation, issue, and or problem by breaking it into smaller pieces, or tracing the implications of a situation in a step-by-step way
• Attention to detail - The ability to take all relevant details into account to ensure that a task is completed to required standards.
• Commitment to Continuous Learning - Commitment to continuous learning is the commitment to think about current and future development needs
• Communicating with Impact - Communicates effectively in both the written and verbal format. Delivers clear, succinct messages and ensures understanding of others message
• Conceptual Ability - The ability to identify patterns or connections between situations that are not obviously related and to identify key or underlying issues in complex situation.
• Creativity - Degree, to which one analyses problems, makes decisions and thinks innovatively.
• Expertise in Context - Degree to which one possesses definitive technical and or fundamental understanding of the business
• Fairness and Transparency (V) - Build diverse and inclusive workplaces where decisions, practices, processes and transactions are transparent and fair.
• Honesty and Integrity (V) - The quality of being upright, truthful, sincere and freedom from deceit or fraud (H). Guided by values, ability to demonstrate moral judgement and doing the right thing consistently (I).
• Initiative - Refers to the identification of a problem, obstacle, or opportunity and taking action
• Organisational Awareness - Knowledge of own organisations, policies, procedures, services, products and business operating model
• Problem Solving and Analysis - Must be able to systematically identify, analyse and resolve existing and anticipated problems in order to reach optimum solutions in a timely manner
• Trust (V)- Displays commitment to organisational values and personal trust
• Respect (V) - Firm belief in the reliability, truth or ability of someone or something.

Technical competencies

• Business Knowledge - Activities, tasks and practices associated with obtaining and using high level of knowledge in business areas, functions and products.
• Business Writing Skills -Understands and applies advanced forms of business communication Business Writing Skills -Understands and applies advanced forms of business communication
• Corporate Communications Strategy - The ability to plan, implement, manage and review corporate communications to support organisational strategy in terms of vision, values and brand awareness
• Data Collection and Analysis - Ability to determine trends from raw data to assist decision-making in various aspects of work
• Efficiency improvement - Contribution to improving the operational efficiencies within the team, incl. re-evaluation of processes, policies, procedures and provision of recommendations to enhance operational efficiency
• Functional Policies and Procedures - The knowledge and interpretation of the functional policies and procedures, including monitoring their consistent application internally within SARS.
• Quality Orientation - Promotes and maintains high standards of quality at work
• Reporting - Ability to create reports for various SARS stakeholders as relevant, in a lucid and effective manner, keeping in mind the purpose of the reports.
• Research - Conduct research, analyse trends and produce quantitative and qualitative information to inform business decisions
• Risk Management - The examination of the essential elements of risk such as; assets, threats, vulnerabilities, safeguards, consequences and the likelihood of the threats materialising
• Written Communication -Ability to express ideas, request actions, formulate plans, & policies, etc. by means of clear and effective writing, in order to support professional communication internally within SARS and externally

Deadline:20th February,2026

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Job Purpose

• To research and prepare customs and excise pre-litigation and litigation matters involving complex and less complex interpretive or quantitative issues and adhere/contribute to internal governance processes.

Education and Experience

• Bachelor’s degree / Advanced Diploma (NQF7) in Law, LLB AND 5-7 years’ experience in a Customs and Excise field or International Trade Law environment, of which 2-3 years at technically skilled level. 

Alternative Qualifications & Minimum Experience:

• Senior Certificate (NQF4) AND 10 years in a Customs and Excise field or International Trade Law environment, of which 2 - 3 years at a technically skilled level

Minimum Qualification & Experience Required

• Bachelor’s degree / Advanced Diploma (NQF7) in Law, LLB advantageous AND 5-7 years’ experience in a Customs and Excise field or International Trade Law environment, of which 2-3 years  at functional specialist level. 

Job Outputs:

Process

• To prepare cases involving intricate interpretive or quantitative issues in the Magistrates Courts, Higher Courts, the SCA and the Constitutional Court, where applicable.
• To enter into settlement negotiations with taxpayers and their representatives.
• Analyse and make recommendations about improvements to specialist systems, procedures and associated area's practice.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Execute specialists input through investigation and opportunities within the product process including risk concern
• Finalise legal matters by identifying facts, accessing relevant sources, analysis, application, advice and implementation of the course of action.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Perform operations in a specialised area to technical specifications and contribute to operational result delivery within predefined standards
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives
• Provide reports with recommendations applicable to area of specialisation.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.
• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Commitment to continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Dispute Resolution
• Effective Business Communication
• Efficiency Improvement
• Functional Policies and Procedures
• General Advisory and Litigation
• Legal Advisory and Interpretation
• Legal Knowledge and Knowledge of Ethics
• Reporting

Deadline:16th February,2026

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Job Purpose

• To ensure effective and efficient planning and execution of compliance risk activities to regulate taxpayer compliance and maximise tax revenue collections by conducting, analysing and recommending compliance interventions for Prominent Individuals and Restricted Entities Segment Taxpayers in order to continuously enhance service delivery and voluntary compliance.

Education and Experience

Minimum Qualification & Experience Required

•  Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Accounting / Auditing/ Taxation AND  8-10 years' experience working with in Taxpayer Risk profiling of which 3-4 years at Junior Management level.

Job Outputs:

Process

• Plan and manage projects in area of accountability that impact on different business areas.
• Apply functional area policies to enhance unit's ability to advise business in complex field and or professional discipline.
• Develop and plan functional unit's quarterly plan in line with the area's annual plan and execute to achieve target's/objectives.
• Plan and report on unit's outputs, identify possible deviations and problems which may affect outputs and develop and implement alternative plans.
• Research and support workable recommendations/solutions that meet business needs through information analysis.
• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Use the insights gained through integrated business reports to measure success & realign tactical strategy implementation objectives appropriately.
• Plan for handling work outputs, pull together interdependent activities & specify priorities, standards & procedures to ensure tactical implementation.
• Recommend changes to optimise processes, systems, policies, and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Proactively identify interconnected problems, determine its impact, and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Timeously communicate top-down policy and associated single practice area modification, objective achievement progress and critical success factors to impacted stakeholders.

Governance

• Monitor and promote the application of governance and required legal compliance in the context of policy and processes.
• Implement governance, risk, and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Encourage and enable teamwork, by enabling collaboration with others and commitment to pursuing set goals.
• Develop and maintain a team that is capable for operating to their full capability and provide appropriate skills, knowledge, and experience.
• Plan & implement enhanced organisational efficiency by identifying and addressing development requirements & providing tools for people resources.
• Create a positive work climate & culture to energise employees & give meaning to work, minimise work disruption and maximise employee productivity.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems, and achieve objectives.
• Develop & implement appropriate people capacity plans in line with delivery & efficiency targets, on budget & in partnership with specialised area.

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Establish revenue targets for individuals and teams and identify and pursue opportunities to increase revenue collection in area of accountability.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency

Client

• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.
• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.

Behavioural competencies

• Conceptual Thinking
• Championing the Mandate
• Influencing Others
• Mobilising Teams
• Driving for Excellence
• Leveraging Diversity
• Accurate Understanding
• Developing Others
• Fairness and Transparency
• Accountability
• Problem Solving and Analysis
• Honesty and Integrity
• Trust
• Respect
• Building Sustainability

Technical competencies

• IT Strategy and Planning
• Risk Knowledge
• Risk Awareness
• Functional Policies and Procedures
• Reporting and Interpretation
• Managerial Budgeting
• Tax Knowledge
• Effective Business Communication
• Problem Analysis and Judgement
• Planning, Management and Measurement
• Decisiveness
• Business Acumen

Deadline:27th February,2026

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Job Purpose

• To provide expertise, advice and support to develop operational implementation plans and / or associated service delivery processes, by implementing and coordinating the execution of the Human Resources tactical plan within the business unit, in order to continuously enhance service delivery.

Education and Experience

Minimum Qualification & Experience Required

• Relevant Bachelor's Degree / Advanced Diploma (NQF 7) in Human Resource Management/ Organisational Development/ Labour Relations/ Industrial & Organisational Psychology/ Social Sciences or a related qualification AND 5-7 years' experience within a similar or related HR Business Partnering environment, of which 2-3 years at a functional specialist level.

ALTERNATIVE #

• Senior Certificate (NQF 4) AND 10 years’ experience within a similar or related HR Business Partnering environment, of which 2-3 years at functional specialist level.

Minimum Functional Requirements

• Ability to handle and protect highly sensitive information in accordance with Government Official Confidentiality (GOC) standards
• Advanced MS Excel skills, including data analysis, understanding and interpreting dashboard including HR metrics reporting.
• Strong presentation and visual storytelling skills, able to translate HR insights into clear, compelling business presentations.
• Excellent communication and engagement skills, with the ability to interact effectively at all levels of the organisation, including senior leadership.

Job Outputs:

Process

• Analyse Employee Engagement results, monitors the effect of business decisions on people and advise management on the addressing of employee concerns.
• Provide day-to-day performance management guidance to line management (coaching, counselling, career development, disciplinary actions) provoking positive changes in the management of people and performance improvement.
• Participate and support effective programme and project management of HR integrated projects or interventions to ensure successful execution and delivery of divisional objectives.
• Provide high quality workplace relations advice and services to Line and interpret HR policies and employment legislation.
• Analyse trends and provide inputs in partnership with the HR team to provide inputs to developing solutions, programs and policies.
• Consider the interdependencies in design and implementation of policy, practice, process and delivery systems in relation to business unit goals.
• Customise and apply change management methodology and organisational development strategies, influence and assist change initiatives in support of overall business strategy.
• Drive people processes (performance, development and career) to ensure that employee's level of performance and capabilities meet current and future standards and business needs.
• Ensure correspondence and information received from external and internal sources is verified and receive the necessary attention.
• Ensure that HR services are provided as appropriate to client needs, identify new opportunities where HR can add value and maintain leading edge knowledge of HR issues.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Implement initiatives relating to projects that will lead to improved key processes across the business.
• Manage specific projects as determined in the annual HR operational plan as well as participating in functional and cross-functional HR initiatives.
• Provide authoritative, specialist expertise and advice to internal and external customers based on the broader People Strategy and the implementation thereof.
• Support line management in forecasting and planning talent pipeline requirements in line with business strategy and workforce plans.
• Provide reports with recommendations applicable to area of specialisation.
• Provide project team support and coordinate, monitor and report on project activities according to project management principles and standards.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)
• Integrate customised solutions for customer base using a variety of HR products, policies and procedures.
• Use practical and applied knowledge and judgement to arrive at decisions that will improve operational efficiencies.
• Provide business-focused and operational HR advice and services for delivery on the SARS Human Capital Development Strategy.

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)

People

• Maintain professional interaction and ensure ethical dealings with clients at all times by constantly building customer relationships.
• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs. (I)

Client

• Build a strong understanding of existing and potential customer needs and requirements.
• Monitor service level agreements made with internal and external stakeholders that meet or exceed client expectations and recommend adjustments.
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning 
• Conceptual Ability
• Customer Service
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Initiative
• Leading Change
• Organisational Awareness
• Problem Solving and Analysis 
• Relationship Management and Networking
• Respect
• Trust

Technical competencies

• Business Knowledge 
• Data Collection and Analysis  
• Efficiency improvement
• Employee Relations
• Functional Policies and Procedures
• Human Resource Consulting
• Integrated Talent Management
• Knowledge of HR Policies and Procedures
• Reporting
• Service Delivery

Deadline:17th February,2026