Job Opportunities at ACDC Dynamics SA

PURPOSE OF THE ROLE:

• Key Accounts Associate present and sell products or services to clients/organizations. They contact potential buyers, present products and services, answer questions and discuss pricing. Improve sales and overall business growth by building long-lasting customer relationships.

RESPONSIBILITIES:

• Analysis of the marketplace as well as possible designing of a market strategy based on their product offering and relative to the client base demographics
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio
• Liaising with Senior Management and ensuring that sales targets are met
• Analysing current marketplace and ensuring feedback is given regarding important market and competitive information
• Training clients on products as and when required
• Executing sales strategies
• Generating new leads and developing existing customers
• Responding to customer enquiries
• Achieving high sales targets and goals
• Building new business relationships using existing industry contacts
• When required, giving sales presentations to various levels of audiences
• Managing employer’s expectations, client relationships and providing these with excellent service and support
• Providing feedback regarding suggestions for improvement and market research
• Ability to deal with and respond to high volumes of emails
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events
• Quotation formulation and follow up of these
• Attending Sales Meetings and providing the necessary information/ statistics etc
• Planning as well as submission of weekly calls and reporting on weekly activities
• Customer account maintenance
• Attending of ad hoc training sessions
   

Requirements

• Valid Drivers License
• Own car essential
• Experience knowledge in an Electrical manufacturing/sales environment requirement
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years’ in related sales function
• Proven marketing and sales competencies and ability to analyse market and set new strategy
• Ability to establish new markets/ establish new business relationships and train clients on products
• Preferably bilingual in English, and Afrikaans
• Able to commence employment immediately
• Reside in or around Fourways area
• A stable work record, and have contactable references
• Matric Certificate
• A willingness to represent the Company in a responsible manner, always promoting and maintaining a professional image.
• Appearing well presented and neat
• Experience knowledge in an Electrical manufacturing/sales environment will be an advantage
• Technical product knowledge of our products will be advantageous
   

ATTRIBUTES:

• Time keeping abilities
• Dynamic, go-getter attitude
• Excellent Communication and Interpersonal skills
• Ability to work well under pressure
• Strong negotiation, influential and persuasion skills
• Well spoken and presented

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PURPOSE OF THE ROLE:

• We are looking for an HR Administrator to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners.
• Your main administrative duties include maintaining personnel records, managing HR documents (e.g., employment records and onboarding guides) and updating internal databases. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner.

Responsibilities

• Maintain filing system;
• Ensure all perspective personnel information is received prior to on-boarding
• Administration of recruitment
• Assisting to prepare warnings with Line Managers
• Follow up with line manager on performance of new employees during the probationary period;
• Placing of job adverts and arranging interviews, which includes contacting prospective employees or interviewees, setting up of appropriate and adequate interview panels, and supervising the interviewing process.
• Deal with both external and internal queries from both staff of the company and external bodies.
• Prepare job descriptions before job advert placement is made both for internal and external recruitment
• The administrator’s duties also include assisting in the preparation of all letters of contract for any necessary changes in employee terms and condition.
• Preparing management reports on data HR relevant data.
• Organize and maintain personnel records
• Prepare HR documents, like employment contracts and on-boarding documents
• Revise company policies (Adhoc)
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules, terminations)
• Coordinate the interviewing, screening, recruitment, and appointment of new staff.
• Take minutes in HR staff meetings
• Follow up on terminations in respect to termination documentation and return of tool of trade
• Any adhoc HR/IR assistance.

Requirements

• National Diploma in Human Resources Management or similar.
• Proven experience in an HR role.
• Excellent telephone, verbal, and written communication skills.
• Sound knowledge of labor laws and practices.
• The ability to keep sensitive information confidential.
• Strong critical thinking skills.

ATTRIBUTES:

• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good Communication and Interpersonal skills
• Good organizational and Admin skills

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PURPOSE OF THE ROLE

• Help Desk Administrator provide support to a company's clients. Essential job duties for this role include ensuring a pleasant customer experience, diagnosing, and solving customer issues, managing customer accounts, taking incoming phone calls.

RESPONSIBILITIES

• Ensure customer satisfaction
• Manage all desk administrative duties
• Follow up with customers as needed to ensure any problems are resolved
• Ensuring high levels of customer satisfaction through excellent sales service
• Welcome and greet customers
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company policies and procedures
• Requirements
• Matric Certificate
• Ability to prioritize
• Willing to work overtime
• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Friendly, helpful, confident, and engaging personality
• Basic administration skills
   

ATTRIBUTES:

• Initiative
• Willingness to learn
• Adaptability
• Confidence
• Willing to work under pressure
• Time management
• Teamwork skills
• Attention to details

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Purpose Of the Role:

• The cashier will oversee processing and receiving accurate payments.
• Working the cash register (processing payments, issuing receipts).
• Greeting customers and helping them with any questions they may have.

Key Performance Arears: 

•  Manage transactions with customers using cash registers
•  Scan goods and ensure pricing is accurate
•  Collect payments whether in cash or credit
•  Issue receipts, refunds, change or tickets
•  Redeem stamps and coupons
•  Cross-sell products and introduce new ones
•  Resolve customer complaints, guide them, and provide relevant information
•  Greet customers when entering or leaving the store
•  Maintain clean and tidy checkout areas
•  Track transactions on balance sheets and report any discrepancies
•  Bag, box or gift-wrap packages
•  Handle merchandise returns and exchanges
•  Assist when and where needed Key Performance Indicators
•  Accurately ring up all purchases
•  Balance till at the end of the day or shift with the store manager
•  Greet all clients who approach the till
•  Always maintain a friendly demeanour
•  Build good relationships with clients and store staff
•  Build product knowledge
•  Maintain till area to a high standard
•  Packing and wrapping to required, specified standard
•  Efficient picking, transferring, completion of refunds and exchanges

Requirements

•  Work experience as a Retail Cashier or in a similar role.
•  Basic PC knowledge.
•  Good math skills.
•  Strong communication and time management skills.
•  Customer satisfaction oriented.

go to method of application »

Purpose Of the Role:

• The cashier will oversee processing and receiving accurate payments.
• Working the cash register (processing payments, issuing receipts).
• Greeting customers and helping them with any questions they may have.

Key Performance Arears: 

•  Manage transactions with customers using cash registers
•  Scan goods and ensure pricing is accurate
•  Collect payments whether in cash or credit
•  Issue receipts, refunds, change or tickets
•  Redeem stamps and coupons
•  Cross-sell products and introduce new ones
•  Resolve customer complaints, guide them, and provide relevant information
•  Greet customers when entering or leaving the store
•  Maintain clean and tidy checkout areas
•  Track transactions on balance sheets and report any discrepancies
•  Bag, box or gift-wrap packages
•  Handle merchandise returns and exchanges
•  Assist when and where needed Key Performance Indicators
•  Accurately ring up all purchases
•  Balance till at the end of the day or shift with the store manager
•  Greet all clients who approach the till
•  Always maintain a friendly demeanour
•  Build good relationships with clients and store staff
•  Build product knowledge
•  Maintain till area to a high standard
•  Packing and wrapping to required, specified standard
•  Efficient picking, transferring, completion of refunds and exchanges

Requirements

• Work experience as a Retail Cashier or in a similar role.
•  Basic PC knowledge.
•  Good math skills.
•  Strong communication and time management skills.
•  Customer satisfaction oriented.

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Purpose of the role:

• A counter salesperson is the first contact who meets customers when they first enter the store and provides excellent customer service. They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.

Responsibilities:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Must treat all the customers with respect and courtesy
• Counter Sales which will include Quotations & Queries
• Must come from an Electrical Background
• Maintaining own Back Order Report
• Maintain good Time Management
• Ensuring that Specials and Brochures are up to date that are on the Trade Counter
• Additional responsibilities deemed necessary by Management
• See to all telephonic sales quotations and queries
• Load / Capture all sales orders and quotations on the computer system
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist when and where needed

Requirements

• Matric
• Electrical Qualification an advantage
• Experience in a consumer / retail environment in selling electrical products.
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina

Attributes:

• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good Communication and Interpersonal skills
• Good organizational and Admin skills

go to method of application »

Purpose of the role:

• A counter salesperson is the first contact who meets customers when they first enter the store and provides excellent customer service. They are responsible for answering customer queries and resolve all their queries professionally to ensure maximum customer satisfaction.

Responsibilities:

• Greeting customers and taking orders
• Possessing excellent product knowledge to inform and increase sales
• Following up on orders to prevent delay and frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assist all customers at the counter with their queries
• Must treat all the customers with respect and courtesy
• Counter Sales which will include Quotations & Queries
• Must come from an Electrical Background
• Maintaining own Back Order Report
• Maintain good Time Management
• Ensuring that Specials and Brochures are up to date that are on the Trade Counter
• Additional responsibilities deemed necessary by Management
• See to all telephonic sales quotations and queries
• Load / Capture all sales orders and quotations on the computer system
• Manage all back orders on all the above entered orders and follow up regularly
• Advise customers of stock availability
• Regularly monitor all quotes given
• Assist when and where needed

Requirements:

• Matric
• Electrical Qualification an advantage
• Experience in a consumer / retail environment in selling electrical products.
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina

Attributes:

• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good Communication and Interpersonal skills
• Good organizational and Admin skills

go to method of application »

Purpose:

• A Retail Floor Assistant sells products and assists customers in a store or retail outlet. Their primary duties include assisting, resolving customer issues and keeping the shop orderly.

Key Performance Arears:

•  You are to be always on the retail floor no more standing or being at the self-help point and no sitting while customers are in the shop or when there is work to be done.
•  You are to greet customers as they walk in and direct them to where they need to go or take them through to the shelves to get stock and assist them.
•  You are to inform them of specials we have running and hand out flyers that are available.
•  You can assist customers with part numbers if they do not have them which assists us at the trade counter.
•  You are to familiarise yourselves with the retail store and where to find items and find locations.
•  You are to try upselling to customers by asking them what else they need or use.
•  You are to pick stock for the salespeople behind the trade counter but only in retail not at the warehouse.
•  Please note that quotes required are to be done by the sales staff behind the trade counter you are merely to assist the customer with parts he needs for his quote.
•  If a customer just needs a price you may assist with this using the self-help point.
•  You will be given 3 aisles to maintain which will be your responsibility to always keep merchandised and neat.
•  You will be required to work until the last customer leaves the store daily.
•  Uniform and name badges are to be always worn.
•  There will be no eating allowed on the retail or any food at the counters. Tea and coffee are allowed but these are to be kept under the counter and out of sight.
•  There will be other duties that you will be required to do from time to time which may not be stipulated in your contract.
•  Assist when and where needed.

Requirements

• Grade 12
•  2-3 years’ Experience in retail
•  Computer literacy
•  High attention to details
•  Ability to work under pressure

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Purpose of the Role

• To provide secure and timely driving services to transport goods timeously and ensuring excellent customer service.

Key Performance Areas

• Maintain a professional and respectful behaviour towards ACDC Staff, Clients, and Customers
• Act with integrity always
• Delivery/ Collection of orders and any other driver related tasks deemed necessary by management.
• Maintain vehicles according to company requirements.
• Maintain a trip logbook and ensuring it is up to date.
• Ensure Company vehicle is always clean.
• Comply with all road traffic and driving regulations.
• Plan route, for effective and efficient service delivery
• Checking all orders are correct in terms of the delivery note, when leaving the premises of ACDC and when arriving at the delivery address
• Efficiently and effectively dispatching of orders

Requirements

• Matric
• 2 years Driving experience.
• Must have a valid PDP and Code 10 licence.
• Attire - Neat and presentable
• Excellent driving record
• Honest, Reliable and Responsible individual
• Good communication skills
• Navigation skills
• Customer Service skills
• Time management and problem-solving skills
• Knowledge of safety regulations and traffic laws
• Ability to work well under pressure in a fast pace.

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PURPOSE OF THE ROLE:

• We are looking for a technically skilled candidate with good problem-solving abilities for the position of IT Desktop Support Technician. The duties of an IT technician includes being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, amongst other technical duties.

KEY PERFORMANCE AREAS:

• Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues.
• Ensuring electrical safety standards are met.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations of new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all department ts and colleagues.
• Conducting daily backup operations.
• Managing technical documentation.
   

Requirements

• 2+ years of experience in computer networks and systems maintenance.
• A+, Linux+, or Cisco Certified Network Associate accreditation advantageous.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Proficient in database programming and software installation.
• Attention to detail.
• Good problem-solving skills.

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Purpose of the Role

• We are looking for an experienced Warehouse Manager to oversee and coordinate the daily warehousing activities. The warehouse manager will oversee picking, storage, receiving, dispatching, security, maintenance, sanitation, and administrative functions. You will oversee, train, evaluate and reward staff.
• Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations and to increase the company’s overall market share.

Key Performance Areas

• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
• Measure and report the effectiveness of warehousing activities and employees performance
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations and coach employees
• Determine staffing levels and assign workload
• Interface with customers to answer questions or solve problems
• Maintain items record, document necessary information and utilize reports to project warehouse status
• Identify areas of improvement and establish innovative or adjust existing work procedures and practices
• Confer and coordinate activities with other departments
• Manage pallets and labelling of stock
   

Requirements

• Proven work experience as a Warehouse Manager
• Highly effective managerial skills and techniques
• Knowledge of warehouse software packages and MS Office proficiency
• Ability to input, retrieve and analyse data
• Hands-on commitment to getting the job done
• Excellent communication and interpersonal skills
• Proven ability to direct and coordinate operations
• Strong organisational and time management skills
• BS degree in logistics, supply chain management or business administration

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Description

• The Solar Electrician will be responsible for installing and maintaining solar panel.  Incumbent will work with a variety of electrical products including inverters,  batteries and other components that help convert sunlight to usable energy .  Must understand electrical systems to properly install and maintain solar systems.

Main duties/tasks and responsibilities

• Installing solar panel arrays in residential and commercial settings, including on roofs, walls, and ground mounts
• Connecting electrical components such as inverters, batteries, and charge controllers to ensure that they operate properly
• Installing wiring and other electrical components in new construction projects, including commercial buildings, industrial facilities, and residential homes
• Meeting with clients to discuss project goals and requirements
• Installing photovoltaic (PV) systems in residential and commercial settings, including roof top systems and standalone systems
• Installing electrical wiring and equipment, such as transformers and switchgear, to support solar power systems
• Installing and maintaining solar power generation equipment, such as photovoltaic panels, solar water heaters, solar pool heating systems, and solar hot water systems
• Installing batteries, battery boxes, and other battery components for solar power systems
• Installing wiring for solar energy systems in homes and businesses, including mounting solar panels, wiring panels to the main electrical box, connecting batteries or other energy storage devices to the system

Requirements

• Qualified Electrician who has completed Trade Test
• 2 – 3 years experience

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PURPOSE OF THE ROLE:

• Getting the sale” using various customer sales methods. Forecasting sales, developing “out of the box” sales strategies/models and evaluating their effectiveness. Evaluating customers skills, needs and building productive long- lasting relationships.

Maintain accurate and complete customer account information.

RESPONSIBILITIES:

• Understanding of the marketplace relative to product offering and client base demographics
• Searching for and capitalizing on new product opportunities positioning and branding for the respective product range in client stores
• Together with respective Brand or Category managers, developing product launch programs as well as formulation of customer days or product awareness campaigns within the client portfolio
• Liaising with Senior Management and ensuring that sales targets are met
• Analysing current marketplace and ensuring feedback is given regarding important market and competitive information
• Training clients on products as and when required
• Executing sales strategies
• Generating new leads and developing existing customers
• Responding to customer enquiries
• Achieving high sales targets and goals
• Building new business relationships using existing industry contacts
• When required, giving sales presentations to various levels of audiences
• Managing employer’s expectations, client relationships and providing these with excellent service and support
• Providing feedback regarding suggestions for improvement and market research
• Ability to deal with and respond to high volumes of emails
• As and when required, liaising with any business partner regarding exhibitions/ customers’ day etc of any type with reference to ACDC Dynamics and attends these events and or arranging these events
• Quotation formulation and follow up of these
• Attending Sales Meetings and providing the necessary information/ statistics etc
• Planning as well as submission of weekly calls and reporting on weekly activities
• Customer account maintenance
• Attending of ad hoc training sessions
• Saturday work will be required as per published roster
• Find and capitalise on new product opportunities and possible turnkey projects by positioning the brand of ACDC in these customers.
• Managing employer’s expectations, client relationships with exceptional customer service and support.
• Compile accurate and precise calendar entries with a briefing on what transpired during sales calls
   

KPI’s

• Meet monthly targets set by company
• Update CTC reports weekly
• Call on assigned customers base with 8 constructive call daily.
• Product introduction to client two samples per week. Samples needs to be cycled weekly
• Housekeeping of customers account inclusive of ACDC Branding
• Rotate entire customer base within a four-week cycle

Requirements

• Experience and or knowledge in an Electrical manufacturing/sales environment
• An Electrical or similar technical qualification will be advantageous.
• 3 to 5 years in related sales role
• Technical product knowledge of our products will be preferable
• Proven marketing and sales competencies and ability to analyse market and set new strategy
• Ability to establish new markets/ establish new business relationships and train clients on products