We sell frozen and chilled foods and a wide variety of groceries.
From the beginning the goal was clear, provide top quality products at the best prices with unrivaled service delivery experience and customer satisfaction at its core.
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PURPOSE OF THE ROLE
- The Category Buyer executes all inbound merchandise required to support the replenishment plan, ensuring suppliers deliver the correct product, in the correct quantity, at the correct cost and at the correct time.
- The role safeguards cost accuracy, manages supplier delivery reliability, ensures promotional readiness and supports category strategy while tightly aligning with the replenishment team to ensure uninterrupted product flow.
KEY RESPONSIBILITIES
- Monthly & quarterly business health checks to be done.
- Supplier Management to be ongoing with strategic quarterly reviews done with larger suppliers.
- Working closely with the regional divisional retail & sales managers, for their assistance in relevant NPD requirements.
- Manage supply base on DIFOT Reports.
- Responsible for the reviewing of Supplier Agreements, in conjunction with the National procurement Manager.
- Accountable for product quality, availability and inbound service levels.
- Manage and guide the direct supply base.
- Product availability discussions with suppliers for promotional activations.
- Accountable for achieving set growth targets.
- Accountable for Achieving set GP% Targets.
- Management & direction on category flows & Planograms Implementation into the Econofoods Retail stores.
- Interaction and collaboration with national Retail Operations teams to ensure retail leadership and collaboration, executing strategy to maximize sales, market share gains, market segmentation and profitability
- Weekly update meetings with Planning and Buying Teams.14.Accurate stock planning particularly relevant during promotional and peak periods.15.Ordering patterns/co-loading/warehousing and Buying optimization working alongside the Supply Chain Manager and department buyers and planners.
Requirements
QUALIFICATIONS & EXPERIENCE
- 3 year Degree or Diploma in Supply Chain, Procurement, Logistics or Commerce.
- 2–6 years in inbound procurement or retail buying withinn the FMCG space.
- Strong Excel and commercial numeracy proficiency.
Preferred:
- CIPS Level 4+
- SAPICS Certificate
- Short courses in supplier management or procurement analytics
COMPETENCIES REQUIRED
- Exceptional relationship-building and interpersonal skills, aligned to the HO HOLA values.
- Friendly, helpful, confident, humble, and team-oriented with strong emotional intelligence.
- Ability to operate in a competitive, high-pressure, dynamic retail environment.
- Strong communication skills (written and verbal) with the ability to influence and build trust.
- High accuracy, attention to detail, and strong administrative capability.
- Demonstrates integrity, ownership, resilience, and a willingness to go the extra mile.
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PURPOSE OF THE ROLE
- As a Graduate Replenishment Buyer, you will be responsible for ordering, planning, and managing stock inventory across assigned products, suppliers, and/or categories to deliver agreed service levels to both internal and external customers. It is important to be able to manage stock levels to prevent out of stocks or overstocks.
- The role also involves liaising with suppliers on stock-related matters and ensuring the timely introduction and progression of both new and existing products within the business.
KEY RESPONSIBILITIES
- Manage stock replenishment and inventory control on an agreed range of company products
- Review, analyse and forecast stock requirements.
- Control the movement of stock levels to prevent overstocks and waste whilst improving service levels.
- Work on inbound order issues, returns, supplier recalls and load prioritisation with DC ops Monitoring performance of new lines and promotions.
- Proactively reviewing sales information to support continuous improvement on stock levels, service and buying opportunities.
- Learning supply chain systems and processes with a view to supporting and implementation of these systems and processes.
- Providing support for ordering during seasonal and holiday periods under the guidance of the Merchandise Manager.
- Developing strong working relationships with suppliers, customers and team members.
Requirements
QUALIFICATIONS & EXPERIENCE
- Tertiary qualification in Supply Chain, Procurement, Business, or related field.
- Previous experience in purchasing, inventory planning, or supply chain, preferably within the FMCG or retail sector.
- Previous experience using a computerised Inventory Management System.
- Strong working knowledge of Microsoft Office Packages, particularly Microsoft Excel
- Experience in analysing and interpreting data
- Strong ability to interpret data, forecast trends, and make data-driven decisions.
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PURPOSE OF THE ROLE
- The Maintenance Administrator will provide administrative and clerical support to the Maintenance Manager and maintenance team to ensure the efficient planning, scheduling, tracking, and reporting of maintenance activities. Assist with work orders, purchasing, inventory records, contractor coordination, and departmental documentation.
KEY RESPONSIBILITIES
Administrative Support
- Maintain filing systems and maintenance records.
- Answer phone calls, emails, and maintenance-related inquiries.
Maintenance Coordination
- Create, update, and track work orders.
- Schedule preventive and corrective maintenance activities.
- Monitor maintenance requests and ensure timely completion.
- Coordinate with technicians, contractors, and suppliers.
- Maintain maintenance logs and service records.
Purchasing & Inventory
- Raise purchase requisitions and purchase orders.
- Track maintenance supplies, spare parts, and inventory levels.
- Obtain quotations from vendors and contractors.
- Process invoices and maintain procurement records.
Reporting & Documentation
- Prepare weekly and monthly maintenance reports.
- Maintain databases and computerized maintenance management systems .
- Track equipment maintenance schedules and compliance records.
- Assist with audits and regulatory documentation.
Health, Safety & Compliance
- Maintain safety records and documentation.
- Assist with contractor compliance documentation.
- Ensure maintenance records meet company and legal requirements.
- Support safety meetings and training administration.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 / Matric.
- Diploma or certificate in Business Administration or Office Administration.
- 2–3 years' experience in an administrative role.
- Experience in maintenance, facilities, engineering, manufacturing, or property management environments.
- Knowledge of CMMS systems such as SAP, Maximo, or similar maintenance software.
- Contractor and service schedules coordinated effectively.
SKILLS & COMPETENCIES REQUIRED
- Exceptional relationship-building and interpersonal skills, aligned to the HO HOLA values.
- Friendly, helpful, confident, humble, and team-oriented with strong emotional intelligence.
- Ability to operate in a competitive, high-pressure, dynamic retail environment.
- Strong communication skills (written and verbal) with the ability to influence and build trust.
- High accuracy, strong attention to detail, and strong administrative capability.
- Demonstrates integrity, ownership, resilience, and a willingness to go the extra mile.
- Strong administrative and organizational skills.
- Excellent communication skills (written and verbal).
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Data entry and record management experience.
- Ability to prioritize tasks and meet deadlines.
- Attention to detail and accuracy.
- Ability to handle confidential information professionally.
CLOSING DATE
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PURPOSE OF THE ROLE
- The Brand & Campaigns Manager is responsible for driving Econofoods’ external brand and campaign agenda, leading brand consistency, campaign strategy, schools and community initiatives, sponsorships, events and local store marketing.
- The role ensures that customer-facing marketing initiatives are commercially relevant, customer-focused, brand-aligned and consistently delivered across channels to support store traffic, basket growth, brand awareness and stronger customer connection.
- Working closely with the Marketing Executive and cross-functional teams, the Brand & Campaigns Manager translates business and marketing priorities into clear campaign strategies, actionable briefs and effective activations that bring the Econofoods purpose of “We Improve Lives” to life.
- The role is strategic rather than executional, with delivery coordination supported by the relevant marketing operations and digital teams.
KEY RESPONSIBILITIES
Brand Management
- Support the development and implementation of the Econofoods brand strategy.
- Ensure consistent use of brand identity, tone of voice and customer-facing messaging across all campaign touchpoints.
- Translate brand positioning into practical campaign ideas and communication themes.
- Protect the brand across external-facing channels, including stores, campaigns, events, sponsorships and community activity.
- Work closely with the Marketing Executive to ensure all brand activity supports the broader business and customer strategy.
Campaign Strategy and Leadership
- Develop campaign strategies for key trading periods, seasonal campaigns, promotional periods and brand-building initiatives.
- Lead campaign thinking from concept to brief, ensuring each campaign has a clear objective, audience, message, channel approach and success measure.
- Prepare clear campaign briefs for the creative, digital, CRM and operations teams.
- Ensure campaign ideas are integrated across retail, digital, in-store, local store, schools, sponsorships and community channels.
- Review campaign performance and recommend improvements for future activity.
Schools, Sponsorships and Community Strategy
- Own the strategic direction for the Econofoods schools’ programme.
- Identify opportunities to use schools and community platforms to build brand awareness, customer loyalty and store relevance.
- Develop clear criteria for school, sponsorship and local partnership opportunities.
- Ensure sponsorships are commercially and strategically aligned, rather than reactive or relationship based.
- Work with the Marketing Operations Coordinator to ensure execution is well planned and delivered.
Events and Activations Strategy
- Own the strategic approach for brand events, B2B/customer-facing events, store activations and local community activations.
- Define the purpose, audience, message and desired outcome for each event or activation.
- Ensure events support brand visibility, customer engagement, commercial relevance and store growth.
- Brief the Marketing Operations Coordinator on execution requirements, timelines and deliverables.
- Work with the Digital Communications & Employer Brand Coordinator to ensure event content is captured and amplified.
Local Store Marketing Strategy
- Develop local store marketing strategies that support store growth, customer acquisition and community relevance.
- Identify priority stores, trading opportunities and local campaign themes in collaboration with Retail Operations and Commercial teams.
- Ensure local campaigns are aligned to the national brand while still being locally relevant.
- Brief the Marketing Operations Coordinator on local rollout requirements.
- Review effectiveness of local store campaigns and recommend improvements.
Customer Experience and Store Alignment
- Ensure marketing campaigns consider the full customer experience, from communication to in-store execution.
- Work with Retail Operations to align campaign promises with store readiness and customer experience.
- Support the development of customer-facing messaging for in-store marketing, promotional communication and local activations.
- Contribute to initiatives that improve how customers experience the Econofoods brand.
Cross-Functional Collaboration
- Work closely with the Marketing Executive, Digital & CRM Lead, Marketing Operations Coordinator, Digital Communications & Employer Brand Coordinator and Creative Studio.
- Collaborate with Retail Operations, Commercial, B2B, Procurement and People Ops where required.
- Ensure campaign briefs are clear, timely and actionable.
- Support stronger alignment between marketing activity and business priorities.
Requirements
QUALIFICATIONS & EXPERIENCE
- Diploma or Degree in Marketing, Communications, Brand Management, Business Management or a related field.
- Minimum 5–8 years' experience in brand, campaign or retail marketing, preferably within a Retail, FMCG, Wholesale or Consumer Goods environment .
- Experience coordinating integrated marketing campaigns across multiple channels.
- Experience managing events, activations, sponsorships or community initiatives.
- Experience working with multiple stakeholders and suppliers.
KNOWLEDGE & SKILLS REQUIRED:
- Strong knowledge of brand management and integrated campaign planning across multiple channels.
- Strong understanding of customer behaviour, retail trading environments and commercial priorities.
- Ability to translate business priorities into practical campaign strategies and actionable briefs.
- Strong stakeholder management, relationship building and the ability to lead work through others.
- Good marketing analytics, ROI tracking, reporting and performance measurement capability.
- Strong project planning, organisation and multitasking skills, with attention to detail and the ability to work in a fast-paced environment.
- Strong written and verbal communication skills, with a practical, customer-focused and commercially minded approach.
- Proficiency in Microsoft Office and relevant marketing management tools.
BEHAVIOURAL COMPETENCIES REQUIRED
- Customer Obsessed.
- Takes Ownership.
- Humble and Collaborative.
- Results Driven.
- Organised and Detail Oriented.
- Strong Communicator.
- Commercially Aware.
- Solution Focused.
- Adaptable and Resilient.
- Lives the Econofoods HO HOLA Values and purpose of "We Improve Lives."
CLOSING DATE
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PURPOSE OF THE ROLE
- As a Replenishment Buyer, you will be responsible for ordering, planning, and managing stock inventory across assigned products, suppliers, and/or categories to deliver agreed service levels to both internal and external customers. It is important to be able to manage stock levels to prevent out of stocks or overstocks.
- The role also involves liaising with suppliers on stock-related matters and ensuring the timely introduction and progression of both new and existing products within the business.
KEY RESPONSIBILITIES
- Manage stock replenishment and inventory control on an agreed range of company products
- Review, analyse and forecast stock requirements.
- Control the movement of stock levels to prevent overstocks and waste whilst improving service levels.
- Work on inbound order issues, returns, supplier recalls and load prioritisation with DC ops Monitoring performance of new lines and promotions.
- Proactively reviewing sales information to support continuous improvement on stock levels, service and buying opportunities.
- Learning supply chain systems and processes with a view to supporting and implementation of these systems and processes.
- Providing support for ordering during seasonal and holiday periods under the guidance of the Merchandise Manager.
- Developing strong working relationships with suppliers, customers and team members.
Requirements
QUALIFICATIONS & EXPERIENCE
- Tertiary qualification in Supply Chain, Procurement, Business, or related field.
- 2–5 years in purchasing, inventory planning, or supply chain, preferably within the FMCG or retail sector.
- Previous experience using a computerised Inventory Management System.
- Strong working knowledge of Microsoft Office Packages, particularly Microsoft Excel
- Experience in analysing and interpreting data
- Strong ability to interpret data, forecast trends, and make data-driven decisions.
COMPETENCIES REQUIRED
- High level of accuracy in managing orders and data.
- Excellent interpersonal skills for dealing with suppliers and internal stakeholders, along with strong negotiation skills.
- Exceptional relationship-building and interpersonal skills, aligned to the HO HOLA values.
- Friendly, helpful, confident, humble, and team-oriented with strong emotional intelligence.
- Ability to operate in a competitive, high-pressure, dynamic retail environment.
- Strong communication skills (written and verbal) with the ability to influence and build trust.
- High accuracy, attention to detail, and strong administrative capability.
- Demonstrates integrity, ownership, resilience, and a willingness to go the extra mile.
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Description
- We are currently seeking a dynamic individual to join our team and contribute to our ongoing success. If you are passionate about delivering exceptional customer service, collaborating with a diverse team, and embracing continuous learning and growth, Econo Foods could be the perfect fit for you. Join us in our mission to provide quality products, value, and service to our customers, every single day.
PURPOSE OF THE ROLE
- At Econo Foods, we are committed to providing high-quality products and excellent service to our customers. We are currently seeking a motivated and experienced Inbound Representative to join our team and help drive sales growth.
KEY RESPONSIBILITIES
- Employ a relationship-based approach to boost sales and secure orders from both existing and potential customers.
- Showcase products to customers, guiding them in selecting the most suitable options tailored to their needs.
- Build and nurture business relationships within the assigned Representative Area to generate new business for Econo Foods products.
- Provide management with comprehensive oral and written reports on customer needs, challenges, interests, competitive activities, and potential opportunities for new products and services.
- Stay updated on product knowledge and sales techniques with new products, market conditions, advertising, and promotional trends by actively engaging with relevant literature and collaborating with the marketing department.
- Follow up with customers to ensure satisfaction and repeat business.
- Collaborate with the sales team for lead generation and conversion.
Requirements
QUALIFICATIONS & EXPERIENCE
- Matric certificate or equivalent qualification.
- Proven experience of at least 2 years in similar positions, with a preference for experience within the FMCG Retail industry.
- Fluent in English
- Valid Drivers License
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast past and dynamic environment.
- Ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Strong communication skills.
- Accuracy and attention to detail.
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PURPOSE OF THE ROLE
- We are in search of a highly motivated Outbound Sales Representative with a background in the food industry, particularly within the informal market sector, to join our dynamic team in South Africa.
- The successful candidate will play a pivotal role in maintaining existing customer relationships, identifying new markets, and driving sales growth in the relevant market space.
KEY RESPONSIBILITIES
- Develop and Maintain Client Relationships: Build robust relationships with clients within the relevant market segment to understand their needs and preferences.
- Sales and Business Development: Drive sales growth by identifying new business opportunities and implementing effective sales strategies tailored to the relevant market segment
- Market Analysis: Conduct thorough market research to stay informed about market trends, competitor activities, and consumer behaviour within the relevant market segment
- Product Promotion: Effectively promote our food products to potential clients in the relevant market segment through product demonstrations and presentations.
- Achieve Sales Targets: Meet and exceed sales targets by effectively managing sales pipelines and converting leads into sales through a relationship-based approach.
- Demonstrate Products: Showcase products to existing and potential customers, assisting them in selecting those best suited to their needs.
- Establish and Maintain Business Relationships: Develop and maintain business relationships with current and prospective customers to generate new business for EconoFoods products.
- Reporting: Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Market Awareness: Keep up to date with new products, market conditions, advertising, and promotional trends through the reading of relevant literature and consulting with the marketing department.
Requirements
QUALIFICATIONS & EXPERIENCE
- Matric certificate or equivalent qualification.
- Proven experience of at least 2 years in similar positions, with a preference for experience within the FMCG Retail industry.
- FMCG roles often require working in fast-paced environments, so experience in such settings can be advantageous
- Valid driver's license and reliable vehicle.
- Strong understanding of the South African food industry
- Willingness to travel within Western Cape and work flexible hours as required.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast past and dynamic environment.
- Ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Strong communication skills.
- Accuracy and attention to detail.
- Conduct sales activities to generate leads and drive revenue.
- Build and maintain strong client relationships to ensure customer satisfaction and loyalty.
- Collaborate with team members to develop effective sales strategies and achieve targets.
- Provide exceptional customer service and support throughout the sales process.
- Strong negotiation and persuasion abilities.
- Ability to work independently and as part of a team.
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PURPOSE OF THE ROLE
- The Debtors Administrator plays a vital role in maintaining the financial health of the business by managing the accounts receivable function. This role is responsible for ensuring accurate account reconciliations, efficient processing of remittances, and the timely management of credit holds to support both sales operations and healthy cash flow.
KEY RESPONSIBILITIES
- To facilitate the timely collection of payments as follows:
Accounts Administration
- Maintain and update the debtors ledger to ensure all financial data is current and accurate.
- Capture and process journals in the accounting system with high precision.
- Support the broader finance team with general administrative tasks related to the accounts receivable function.
Debtors Control :
- Review and manage the status of customer accounts, moving them on or off-hold in accordance with established company policies.
- Monitor credit limits and ensure the timely release of accounts to facilitate uninterrupted sales operations.
- Identify and escalate high-risk accounts or payment discrepancies to management timeously.
Remittance and reconciliation:
- Process and allocate customer remittances efficiently to ensure payments are applied to the correct invoices.
- Perform regular reconciliations of debtor accounts to maintain a clean and balanced ledger.
- Communicate with customers to resolve any discrepancies in invoices, address payment-related inquiries, and establish positive relationships.
Internal liaising
- Collaborate closely with the sales and production teams to resolve account-related barriers to order fulfilment.
- Provide clear updates to internal stakeholders regarding account statuses and credit risks.
Compliance:
- Adhere strictly to company credit policies and standard operating procedures (SOPs).
- Ensure all financial processing meets internal control standards and regulatory requirements.
Documentation:
- Maintain organized and complete supporting documentation of accounts receivable transactions. This documentation is essential for audits and financial reviews.
Problem Resolution:
- Investigate and resolve any issues related to accounts receivable, such as discrepancies, pricing errors, or missing documentation.
- Work with relevant departments to address and rectify problems.
Audit Support:
- Provide support during external audits related to accounts receivable.
- Ensure compliance with audit requirements and provide necessary documentation.
Confidentiality:
- Maintain the confidentiality of financial information.
Requirements
QUALIFICATIONS & EXPERIENCE
- Matric certificate (Grade 12) and/or equivalent higher qualification.
- 3-5 Years proven experience in accounts receivable department.
- Thorough understanding of procure to pay department within the business of retail and wholesale,
- Previous experience working with accounting software packages.
- Proficient in Microsoft Excel and the broader Microsoft Office Suite.
COMPETENCIES REQUIRED
- Exceptional relationship-building and interpersonal skills, aligned to the HO HOLA values.
- Friendly, helpful, confident, humble, and team-oriented with strong emotional intelligence.
- Ability to operate in a competitive, high-pressure, dynamic retail environment.
- Strong communication skills (written and verbal) with the ability to influence and build trust with all stakeholders.
- High accuracy, attention to detail, and strong administrative capability.
- Demonstrates integrity, ownership, resilience, and a willingness to go the extra mile.
- Comprehensive knowledge of Microsoft office Suite such as Excel, Word and Outlook.
- Adobe knowledge is essential.
- Effective time management is important for meeting deadlines, managing multiple tasks, and ensuring timely processing of payments.
- A solid understanding of debtors’ lifecycles and financial accounting processes.
- Proficiency in using IQ accounting software is beneficial
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PURPOSE OF THE ROLE
- The purpose of a Delivery Driver Assistant is to assist in delivering products to customers, ensuring accurate and timely deliveries. They present and obtain signatures on Proof of Delivery documents, assist in completing invoice correction forms, verify payments when applicable, and provide support in loading and unloading products.
- Their role contributes to efficient delivery operations, customer satisfaction, and proper documentation and record-keeping.
KEY RESPONSIBILITIES
- Assisting the driver in safely transporting and delivering products to designated customer locations, ensuring accuracy and timeliness.
- POD presentation and signature: Presenting the Proof of Delivery (POD) document to customers, obtaining their signatures as confirmation of receipt, and accurately documenting and recording the delivery information.
- Assisting in completing invoice correction forms when necessary, ensuring accurate and timely resolution of any invoice discrepancies or errors related to deliveries.
- Assisting in verifying customer payments, such as cash or checks, according to established procedures, ensuring accuracy and proper documentation.
- Providing support in loading and unloading products onto and from the delivery vehicle, following proper handling and safety protocols to prevent damage or loss.
- Interacting with customers courteously and professionally, addressing inquiries, resolving minor issues, and aiding as needed to ensure a positive customer experience.
- Assisting the driver in navigating delivery routes, using maps or GPS systems, and providing directions or suggestions when necessary to optimize efficiency and timely deliveries.
- Assisting in maintaining accurate inventory records, including documenting returned or damaged products, and communicating any stock discrepancies to the driver or supervisor.
- Maintain a clean cab.
- Product safekeeping: Whilst in-trade, ensure the safeguarding of stock whilst delivering and during overnight routes.
- Assisting in maintaining accurate and organized delivery documentation, such as PODs, invoices, payment receipts, and other required paperwork, for record-keeping and auditing purposes.
- Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
- Establishing and fostering a safe work environment and overall safety compliance.
- Operate within safety standards.
- Contribute to the overall achievement of the team's goals.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 2 years in warehousing and logistical environment, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
- Attention to detail, thoroughness, diligence, adherence to safety protocols, time management skills, teamwork, effective communication, efficiency, collaboration, well presented and professional.
CLOSING DATE
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PURPOSE OF THE ROLE
- The purpose of a Delivery Driver: Code 14 is to safely drive the assigned truck, conduct pre-inspection checks to ensure roadworthiness, verify and deliver goods accurately and on time, maintain effective communication, uphold safety and compliance standards, provide excellent customer service, and contribute to the efficient transportation of goods.
KEY RESPONSIBILITIES
- Keep accurate records of daily activities, including mileage, fuel consumption, delivery receipts, and any incidents or accidents that occur during duties. These records should be maintained in compliance with company policies and regulatory requirements.
- Maintain professional and courteous communication with customers, warehouse personnel, and other stakeholders. They should aid and address any concerns or questions related to the delivery process promptly and professionally.
- Report any mechanical issues or maintenance requirements of their assigned trucks. Promptly communicate such issues to the appropriate personnel and follow the company's procedures for vehicle maintenance and repairs.
- Adhere to all company policies, including those related to vehicle operation, safety, and code of conduct.
- Comply with all relevant regulations, such as traffic laws.
- Maintain a clean and organized truck: Drivers should keep their assigned trucks clean, organized, and properly stocked with necessary equipment and documents. This includes regular cleaning, removing debris or unnecessary items, and ensuring that the necessary delivery documentation is readily accessible.
- Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
- Establishing and fostering a safe work environment and overall safety compliance.
- Operate within safety standards.
- Attend and participate in meetings and support the team in achieving the goals of the operation.
- Attend coaching and training.
- Contribute to the overall achievement of the team's goals.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 3-5 years with a preference for experience within the FMCG Retail industry.
- Code 14 (EC) / Code 10 License and a valid PDP.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past, and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
- Safety consciousness, attention to detail, communication, time management, navigation skills, accuracy, adaptability, problem-solving, professionalism, compliance, customer service, documentation skills, well presented and professional.
CLOSING DATE
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PURPOSE OF THE ROLE
- The purpose of a Picking Controller is to ensure efficient and accurate order fulfillment through effective management of picking layout, equipment, work instructions, progress tracking, process optimization, accuracy improvement, invoice corrections, visual performance management, and picking team.
- Their role is vital in maximizing productivity, minimizing errors, and maintaining a high performing picking operation within the warehouse.
KEY RESPONSIBILITIES
- Managing and overseeing the picking equipment, allocation, conducting inspections, maintenance, and ensuring their proper functioning to support smooth operations.
- Allocating work instructions to picking staff, providing clear guidelines and instructions for accurate and timely order picking.
- Tracking the progress of picking activities, monitoring productivity, and ensuring orders are processed within designated timeframes.
- Optimizing the picking process by identifying areas for improvement, streamlining workflows, and implementing strategies to enhance efficiency and productivity.
- Implementing measures to improve picking accuracy, such as implementing quality control checks, providing training to staff, and addressing any issues or errors that arise.
- Resolving invoice corrections by coordinating with relevant departments or stakeholders and overseeing re-picking activities to ensure accurate and timely order fulfilment.
- Managing visual performance indicators in the picking area to monitor and improve productivity, accuracy, and overall performance.
- Establishing and fostering a safe work environment by enforcing PPE (Personal Protective Equipment) usage and overall safety compliance.
- Operate within safety standards.
- Managing the team, including organizing daily, weekly, and monthly meetings, overseeing time and attendance, planning and managing leave, and addressing industrial relations and providing relevant coaching and training.
- Conduct team meetings.
- Monitor and contribute to the overall achievement of the team's goals management.
- Designing and optimizing the picking layout to ensure efficient and systematic order fulfilment within the warehouse.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
- Must have at least 2 years experience in a leadership role.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
CLOSING DATE
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PURPOSE OF THE ROLE
- The purpose of a Warehouse Operator responsible for Loose Case and Layer picking is to accurately select, pack, and count products based on picking instructions.
- They contribute to the efficient order fulfillment process, ensuring accuracy, quality, and adherence to safety protocols. By fulfilling these responsibilities, they support the smooth operation of the warehouse and strive to meet customer satisfaction.
KEY RESPONSIBILITIES
- Conducting loose case and layer picking activities by accurately selecting and gathering the required products or items based on picking instructions.
- Packing the picked items securely and efficiently, ensuring proper packaging materials, labeling, and adherence to quality standards.
- Maximise pallet stability during the picking process, with in-transit conditions and delivery vehicles.
- Counting and verifying the picked items to ensure accuracy and completeness of the order fulfillment process.
- Indicate out-of-stock items / short-picked items during the picking process.
- Utilizing picking equipment to navigate through the warehouse and locate the required products efficiently.
- Collaborating with the inventory control team to maintain accurate inventory records and report any discrepancies or issues identified during the picking process.
- Maintaining a clean and organized work area, to promote efficiency and minimize errors.
- Communicating any product or packaging concerns, such as damaged goods or incorrect labeling, to the appropriate personnel for resolution or replacement.
- Participating in training programs or workshops to enhance picking skills, learn new techniques, and stay updated on warehouse operating procedures.
- Following standard operating procedures (SOPs) and work instructions to ensure consistency, accuracy, and compliance with company policies and guidelines.
- Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
- Establishing and fostering a safe work environment and overall safety compliance.
- Operate within safety standards.
- Contribute to the overall achievement of the team's goals.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 1-3 years in a similar position, with a preference for experience within the FMCG Retail industry.
- Valid Electric Pallet Jack License
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
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PURPOSE OF THE ROLE
- To oversee and coordinate all activities related to the outbound fulfilment process, including picking, staging, and loading of orders, while ensuring operational efficiency, staff performance, safety compliance, and customer satisfaction.
KEY RESPONSIBILITIES
Planning & Coordination
- Attend weekly logistics meetings with Controllers and Logistics Manager.
- Analyze daily outbound sales, retail, and inter-branch plans.
- Communicate load capacity challenges stock planning and sales teams.
- Plan and priorities workload using Daily Order Tracker.
- Ensure sufficient equipment, pallets, and consumables are available.
Team Management
- Manage staff time, attendance, and performance.
- Allocate staff to operational areas and manage shift breaks.
- Conduct daily start- and end-of-day team meetings.
- Plan leave and address IR issues.
- Coach and train team members continuously.
- Ensure operator certifications are current.
Picking Oversight
- Print and review pick sheets.
- Ensure accurate placement and adherence to Out-of-Stock signage.
- Monitor picking progress and accuracy using Order Tracker and PACS.
- Conduct hourly walkthroughs to assess picker productivity and safety compliance.
- Capture and analyze invoice corrections.
- Update team on progress via WhatsApp and daily reporting tools.
Loading & Staging
- Oversee loading accuracy and product stability (wraps, stabilizing bars, seals).
- Monitor truck staging, pre-loading, and plug-in for cold chain continuity.
- Ensure timely loading and minimal turnaround time.
- Conduct spot checks to prevent unauthorized access and ensure quality control.
- Issue and manage seal registers and door logs.
Communication & Customer Service
- Communicate stock outs and delays to sales, stock, and retail teams.
- Address and document customer complaints.
- Provide ETA and load updates to distribution and recipient teams.
- Coordinate with Outbound Clerks for issue resolution.
Safety & Compliance
- Enforce PPE compliance and conduct safety spot checks.
- Monitor safe equipment usage and maintain updated registers.
- Ensure safe handling of company property.
- Allocate and verify appropriate equipment usage for loading bays.
Stock Control & Reporting
- Conduct daily stock counts in picking and loading areas.
- Manage PACS sheets for incorrect picks and ensure corrective action.
- Update IQ reports and KPI boards daily.
- Track and analyze performance using picking and loading reports.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
CLOSING DATE
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PURPOSE OF THE ROLE
- The Operations Manager ensures efficient and effective operations at the Econofoods Distribution Centre. The role is hands-on and responsible for overseeing all warehouse activities that will be rotated during the day and night shift, including inbound receiving, replenishment, picking, dispatch preparation, and stock integrity.
- This role requires strong leadership, operational expertise, and a commitment to safety and quality assurance, ensuring that the warehouse is fully operational for the day shift to hit the ground running.
KEY RESPONSIBILITIES
Operational Oversight:
- Manage all warehouse operations during shifts, including receiving, replenishment, picking, and staging.
- Ensure smooth handover processes between day and night shifts.
- Monitor and report on shift performance, highlighting risks or delays.
Team Leadership:
- Lead, supervise, and develop a team of warehouse operators across various functions.
- Monitor staff attendance and timekeeping.
- Address team issues and motivate for peak performance.
Warehouse & Inventory Management:
- Oversee stock rotation (FIFO), temperature control, and bin accuracy.
- Ensure accurate capturing of stock movements in the WMS.
- Coordinate and verify nightly stock counts and adjustments.
Safety & Compliance:
- Enforce all PPE and safe working practices on shift.
- Ensure adherence to food safety, hygiene, and equipment use protocols.
- Conduct safety checks and audits and report any incidents or non-conformances.
Customer Focus & Quality:
- Maintain high standards for order accuracy and loading readiness.
- Investigate any picking discrepancies or damage occurring on shift.
- Ensure pre-loads are correctly staged and trucks are prepared for on-time morning dispatch.
Reporting & Communication:
- Provide performance updates and KPI tracking.
- Maintain clear communication with the day Logistics Manager and other stakeholders.
- Capture key incidents or observations in shift handover documents.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
CLOSING DATE
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PURPOSE OF THE ROLE
- The purpose of the Stock Manager role is to lead and oversee all aspects of inventory control and stock management at an operational level. This includes the implementation of policies and procedures that ensure stock accuracy, availability, and optimal flow throughout the supply chain.
- The Stock Manager plays a key role in aligning inventory processes with business goals, minimizing stock variances, managing dead and slow-moving stock, and reducing stock-related costs.
- This role is also responsible for building and leading a high-performing stock team, fostering a culture of accountability, efficiency, and continuous improvement.
KEY RESPONSIBILITIES
Inventory Management:
- Implement inventory control strategies that align with organizational objectives.
- Analyse stock levels and turnover rates, making data-driven recommendations to optimize inventory availability and minimize stockouts or overstock situations.
- Ensure an accurate stock file is maintained to support on-time-and-in-full delivery of orders, and accurate stock replenishment by Procurement.
- Drive on-time invoice corrections in support of Excellent customer service. Support with insightful reporting.
Stock Accuracy and Reconciliation:
- Ensure accurate and timely reconciliation of stock movements to and from multiple locations, including warehouses, retail locations, and distribution centres.
- Lead efforts to identify and resolve stock discrepancies, investigating root causes, implementing corrective actions, and maintaining inventory integrity. Report non-compliance by other departments and drive corrective action.
- Collaborate with other departments to ensure accurate invoicing, goods receipt and issues, transfers and reporting.
Dead and Slow-Moving Stock Management, Aged stock Management:
- Identify, manage, and minimize aged, dead or slow-moving stock. Collaborate with relevant departments to determine appropriate actions, such as discounting, repurposing, or disposal of obsolete stock.
Operational Excellence in Stock Management:
- Oversee regular stock counts and audits, ensuring compliance with established procedures.
- Implement best practices for inventory handling, including security and camera protocols and use of monitoring systems.
- Reconcile Chep pallet transactions to ensure accurate tracking and reporting.
- Adhere to visual performance management standards and update graphs and reports accordingly.
Team Leadership and Development:
- Build, mentor, and lead a high-performing stock management team, fostering a culture of collaboration, accountability, and continuous learning.
- Conduct regular performance reviews, provide ongoing training, and develop succession plans for key positions. Conduct daily team meetings.
- Promote adherence to safety and compliance standards, ensuring a safe and effective work environment.
System and Process Improvement:
- Drive continuous improvement initiatives in stock management processes, using data analysis to identify bottlenecks, inefficiencies, and areas for enhancement.
- Collaborate with cross-functional teams to ensure alignment on inventory practices and support business-wide improvements.
Reporting and Analysis:
- Prepare and present regular reports on stock performance, key metrics, and KPIs to senior management.
Requirements
QUALIFICATIONS & EXPERIENCE
- Grade 12 (Matric) certificate or equivalent qualification.
- Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.
COMPETENCIES REQUIRED
- Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture.
- Friendly, helpful, confident yet humble, and able to work well in a team.
- Ability to work in a highly competitive, fast-paced past and dynamic environment.
- Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
- Comprehensive knowledge of Microsoft.
- Accuracy and attention to detail.
CLOSING DATE
Method of Application
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