Job Vacancies at Hollywoodbets

You Bring:

• 6 Months to 1- year within sales, promotions, or marketing.

What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs.
• Any other related duties that might be required within the business.

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You Bring:

• 6 Months to 1- year within sales, promotions, or marketing.

What You’ll Do for The Brand:

• Customer Service: Assist clients with opening accounts and all betting queries.
• Drive daily sales and activations through the effective demonstration and/or explanation of mobile products, usage methods, and services to influence punters to purchase products or use our services.
• Drive mobile marketing campaigns to increase sales and sign up new online accounts.
• Must keep records of their sales activities and report their progress to management daily.
• Promote the mobile brand.
• Set up and arrange displays at outlets, events, and promotions to attract the attention of prospective and existing punters.
• Assist customers in submitting correct FICA documents when opening a new account (FICA requirements: Clear ID)
• Ensure new customer uses the sign-up bonus to bet when an account is opened and show the customer how to bet on the mobile application.
• Keep work areas neat and tidy to promote a positive image to customers.
• Ensure appropriate management, safekeeping, and maintenance of all mobile equipment.
• Weekly completion of Moodle, bet strike and Voice Note Training, and Trainers on Wheels
• Might be required to roam between branches and stores as per operational needs.
• Any other related duties that might be required within the business.

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You Bring:

• 2 – 3 years in a Human Resources Consultant role or equivalent experience.
• A valid driver’s license.

A Bonus To Have:

• Matric
• Diploma/Degree qualification/ studying towards
• Knowledge of Labour Legislation (EE Act, BCEA, Labour Relations)

What You’ll Do For The Brand:

Recruitment and Selection

• Follow the recruitment process as outlined up to middle management occupational level.
• Obtain recruitment requisition signed off by management in order to proceed with recruitment process.
• Draft internal and external advertisements for vacancies.
• Place adverts after sign off from central recruitment.
• Shortlist candidates and coordinate/facilitate interviews.
• Ensure competency-based interview questions are posed as part of targeted selection process.
• Ensure all pre-employment checks are completed the final shortlisted candidate.
• Ensure all unsuccessful candidates are given feedback regarding the outcome of the interview.
• Create a platform that ensures all team members and senior team members clearly understand the new take on process.
• Ensure that all recruitment information such as all application forms, certified ID, matric certificates, references and background checks are completed prior to appointments.
• To ensure that new team member personal file are created and that all new employee details are accurately submitted to Payroll before cut-off date of each month.

On Boarding

• Oversee onboarding process. Ensures induction is arranged timeously and new team members are properly inducted.

Performance Management

• The HR function will entail a well aligned process to assist the business teams to facilitate the roll- out of job descriptions and provide the necessary value add for an effective and efficient performance management exercise.
• Ensure job description outlines the duties and responsibilities for the team member in the position and lays the foundation against which the team member will be evaluated.
• To ensure every team member signs a performance agreement which are aligned to strategic priorities. The human resources consultant is to advice all parties of the principles and objectives of an evaluation process by providing training for managers who will be responsible for the actual evaluations/ appraisals. Ensure all relevant parties are equipped with the tools to manage performance, with focus on coaching and managing poor performance.
• Encourage ongoing one-on-one performance discussions. To proactively identify and eliminate performance management obstacles that would hinder the process.
• The human resources consultant will be responsible for managing the performance process and will play a critical role in ensuring that evaluations are done effectively, timeously and that the knowledge gained is used to aid team members in development.

Talent Management / Succession Planning

• To identify potential and to recognize existing talent and to use that to fill vacancies higher in the organization or to transfer individuals into jobs where better use can be made of their abilities or developing skills.
• Ensure a holistic career discussion with the identified talented team members through a talent forum process. Ensure retention strategies are implemented to retain skilled labour.
• Training initiatives must be used to create individual development plans fast track and close skills gaps. Ensure the work climate allows for attraction and retention of top talent and drives a culture of employee engagement.

Employment Equity

• Ensure Employment Equity meetings are set up and the necessary committee members are made aware of dates.
• Employment Equity is considered when recruitment, transfers or promotions are being conducted.

Industrial Relations

• Implement IR in line with group practice and report to central.
• Ensure hearings are set up timeously and all relevant parties are made aware. Ensures that the dismissal process is followed consistently.
• Keep up to date with CCMA cases, schedule and ensure managers are prepared.
• Ensure warnings for the region is sent to Group IR timeously.

Injury on Duty

• Responsible for the IOD process.
• Log IOD on to the system.
• Claim number to be sent to manager to forward to team member for the medical reports.
• Follow up on status of claim until confirmation of all is in order is received.

Terminations

• Ensure relevant parties are timeously informed of terminations.
• Conduct exit interviews with team members who resigns.
• Identify trends and address with management.

Reporting

• Ensure monthly catch-up reports are prepared, scheduled and presented.
• Ensure consolidated reports are updated regularly.                                                                                                                              

Communication

• Ensure all human resources policies and procedures are efficiently and effectively communicated within the portfolio.
• Create awareness of strategic key human resource campaigns that will lead to updating all team members.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to all relevant parties when requested.

Values & Ethics

• Roll out the Value & Ethics workshop in the regions.
• Actively promote the Hollywood values. Live the values and lead as an example to the team.

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You Bring

• Grade C.
• Computer Literate.
• 1 – 2 year’s Security experience.
• Registered with PSIRA (Private Security Industry Regulatory Authority

A Bonus to have:

• Valid driver’s license.

What You’ll do for the Brand:

• VIP (Security) Officer must be present 15 minutes before the Branch opens.
• Branch Manager or Senior Team leader will open the Branch in the presence of the VIP (Security) Officer.
• VIP (Security) Officer need to ensure they conduct a perimeter patrol before the Branch opens.
• VIP (Security) Officer need to check around the premises for any suspicious movements before the Branch is opened.
• VIP (Security) Officer needs to be extremely vigilant and alert at all times of their surrounds before the opening and closing of the Branch.
• VIP (Security) Officer needs to conduct a floor walk once the Branch is open, to observe all is order.
• VIP (Security) Officer must valid all observation checks are completed before the Branch Manager or Senior Team Leader continues with their daily checks.
• During opening and closing, one VIP (Security) Officer must be positioned away from the entrance, observing his or her colleague and checking for potential danger.
• Patrolling should include inside and outside the Branch entrance, back areas and all parking areas.
• Ensure all two-way radios are fully charged during shift change and hand over equipment inspection.
• Charge the batteries overnight so that they are useable from the beginning of your shift.
• Ensure all panic button and two-way radios are in good working conditions and keep safely.
• VIP (Security) Officer must carry their panic buttons, two-way radios and earpieces to ensure open communication and ease of access in the event of an emergency.
• The VIP (Security) Officer that is posted to the searching zone must use the scanner to search all guest entering the Branch including team members.
• Ensure at the searching zone the Branch door or the gate is always kept close.
• VIP (Security) Officer are not allowed to cross gender scan guest entering the Branch.
• Male guest must be scanned by only male VIP (Security) Officer, female guest to be scanned by only female VIP (Security) Officer.
• VIP (Security) Officer must ensure to search female bags with a stick. Male guest is not allowed to bring in their bags.
• VIP (Security) Officer is to direct traffic on our premises and ensure the free flow of foot traffic and to control the number of vehicles entering and exiting the building.
• End of day closing procedure, VIP (Security) Officer must minimise entry by sliding close one door to ensure security of minimising high risk.
• VIP (Security) Officer must attend Branch meeting when notified by the Branch Manager to attend.
• VIP (Security) Officer must assist when receiving stock, doing alarm test and submitting of daily report every morning by 10:00am.

Guest Service:

• First impressions last – VIP (Security) Officer are at the forefront of Hollywood.
• VIP (Security) Officer are the first encounter with the guest.
• Ensure to make the impression by greeting the Guest with “Good day, welcome to Hollywood”
• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is communicated clearly in an effective and positive manner.
• Create a guest centric culture within the Branch and drive the philosophy of “service with a smile” at all times.
• Ensure to treating our guest with respect and have the good attitude at all times.
• When Guest are leaving the Branch VIP (Security) Officer to wish the guest good evening or good night and ask them to come again. “Good Bye Sir, please come again.

Compliance:

• VIP (Security) Officer must ensure they are dressed in full Amadoda uniforms with their name badges before the beginning of their shift. (black shoes, black socks and white vet only).
• Scan all persons entering the premises including team members.
• Be observant of guest leaving the Branch, identify if they entered the Branch with something you noticed and are leaving without that object.
• No bags are allowed inside the premises.
• No Weapons or Guns are allowed into the premises (except on an official law enforcement officer).
• No person under the age of 18 is allowed into the premises.
• If you are dealing with a difficult customer contact your colleagues and press the panic button before the situation escalates out of control.
• In Branches with no liquor licence, no alcohol is allowed on the premises.
• Credit bets are not allowed to be taken by any team member.
• VIP (Security) Officers on duty are not allow to take bets with Amadoda
• VIP (Security) Officers on duty are not allowed to utilize the Limited pay-out machine.

Code of Conduct:

• While on duty you will not sit or lounge, make use of your cell phone or eat.
• No smoking on duty.
• You will not report for duty under the influence of alcohol.
• You will not abandon your post. This could lead to disciplinary action against you.
• You are not allowed to sleep on duty. This will lead to disciplinary action against you.
• You will not have casual conversations with friends or other team members while at your post.
• You will not accept tips from the guest.

Values:

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.

Other:

• VIP (Security) Officer must report their absenteeism to the Branch Manager or Senior Team Leader 2 hours before their shift begins.
• Must be able to work in a rotating shift or work flexible hours.
• Ensure your physical fitness is obtained at all times in line with the job requirements.

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You Bring:

• 1 year stock management experience in Food & Beverage

What You’ll Do For The Brand:

• Ensure internal F&B stock management processes are followed.
• Manage the stock control function related to F&B in terms of scheduling and receiving food and beverage deliveries.
• Ensure back office stock is maintained at a good standard- declare F&B back office stock wastages and breakages to dispense of expired stock.
• Ensure F&B back office stock is neatly package to preserve the stock and keep it in a neat and tidy condition, stored in appropriate locations.
• Management of any back of house stock being issued to front of house via the F&B Supervisor. Ensure all stock issued is recorded and signed off. Maintain accurate records of stock requisition registers to account for stock that were issued. Reconcile daily.
• Conduct stock count for back of house stock daily. Ensure disclosure of wastages/breakages and record onto GAAP. Account for variances of back of house stock and take disciplinary action against store man/stock clerk where appropriate.
• Submit variance report to F&B Branch Manager daily.
• Regularly monitor stock expiry dates and ensure stock rotation accordingly to minimize wastages. Ensure wastages/breakages are disclosed as per appropriate process and that these are disposed in the morning.
• Ensure stock levels are monitored to anticipate stock needs and ensure stock is maintained at appropriate levels. Obtain approval from F&B Branch Manager to place order and liaise with suppliers to confirm order has been received. Accurate record keeping of all orders placed on a daily basis.
• Ensure stock received is accounted for as per quality/quantity of stock order that was placed. Accurate record keeping of stock deliveries and anomalies. Liaise with supplier to rectify where appropriate.
• Ensure GRV process followed to record stock received.
• Submit GRV, signed order sheet and supplier delivery note/invoice to F&B Manager. Ensure accurate record keeping of these.
• Facilitate stock transfer between branches in line with appropriate process to record/issue stock and account for stock movement.
• Ensure stock movement is accurately recorded on GAAP so that stock reporting from GAAP reflects accurately.
• Stock Reporting on back of house stock: daily report indicating issued stock, receiving/ordering/GRV of stock, transfer of stock between branches if applicable, stock disclosure of breakages/wastages.
• Management of the store man/stock clerks. Ensure that stock control is maintained at all times. Manage the portioning of stock into containers.
• Ensure timeous submission of daily, weekly, monthly F&B stock reports.
• Capture stock on GAAP system.
• Complete voids on POS.
• Attend to customer query and complaints.
• Any ad hoc duties that might be required.

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A Bonus To Have:

• Food and Beverage experience

What You’ll Do For The Brand:

• Ensure appropriate dress code is in line with health and safety requirements and in accordance with Hollywood standards.
• Inspect and clean food preparation areas, such as equipment and work surfaces, to ensure safe and sanitary food-handling practices and ensure conformance to established standards.
• Inspect kitchen stock - all food, spices, etc. Recommendations to defrost freezers as and when required.
• Ensure all kitchen stock is well maintained, packaged and allocated to the correct area- shelves, freezers etc.
• Ensure stock rotation and ensure expired food is disposed of and classified as waste.
• Leftover food from the previous day is dished into appropriate containers and appropriately stored for serving.
• Ensures preparation of food in readiness for chefs for all manufactured menu items as per GAAP.
• Ensures that all orders are prepared and dished up timeously to ensure exceptional customer service.
• Ensures presentation of orders is in line with Hollywood standards.
• Reports any operational problems (faulty/damaged equipment) that could hinder daily operations.
• Assisting in reporting of all stock items to the Chef on items that are running low.
• Ensures that all wastage and breakages during the shift are disclosed and accounted for.
• Ensures the cleaning of kitchen appliances, work surfaces, floors, walls, fat traps, fridge and freezers regularly.
• Ensures that the kitchen and cooking area is left neat and tidy prior to the next shift.
• Continuously monitor the kitchen area to ensure that the kitchen is clean and tidy.
• Any other ad hoc duties that might be required. Receiving of stock, stock disclosure of breakages/wastage. 

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A Bonus To Have:

• Food and Beverage experience

What You’ll Do For The Brand:

• Ensure appropriate dress code together with health and safety requirements are in accordance with company standards.
• Inspect and clean food preparation areas, such as equipment and work surfaces, to ensure safe and sanitary food-handling practices and ensure conformance to established standards.
• Inspect kitchen stock - all food, spices, etc. Recommendations to defrost freezers as and when required.
• Ensure all kitchen stock is well maintained, packaged and allocated to the correct area- shelves, freezers etc.
• Ensure stock rotation and ensure expired food is disposed of and classified as waste.
• Leftover food from the previous day is dished into appropriate containers and appropriately stored for serving.
• Ensures preparation of food in readiness for chefs for all manufactured menu items as per GAAP.
• Dish up orders in accordance with GAAP portion sizes as per waitron orders.
• Ensures that all orders are prepared and dished up timeously to ensure exceptional customer service.
• Ensures presentation of orders is in line with company standards.
• Reports any operational problems (faulty/damaged equipment) that could hinder daily operations.
• Assisting in reporting of all stock items to the Chef on items that are running low.
• Ensures that all wastages and breakages during the shift are disclosed and accounted for.
• Ensures the cleaning of kitchen appliances, work surfaces, floors and walls as and when the need arises.
• Ensures that the kitchen and cooking area is left neat and tidy prior to the next shift.
• Continuously monitor the kitchen area to ensure that the kitchen is clean and tidy.
• Responsible for kitchen stock count.
• Stock Reporting on back of house stock: daily report indicating issued stock, receiving/ordering/GRV of stock, transfer of stock between branches if applicable, stock disclosure of breakages/wastages.
• Management of the store man/stock clerks. Ensure that stock control is always maintained. Manage the portioning of stock into containers.
• Ensure timeous submission of daily, weekly, monthly F&B stock reports.
• Capture stock on GAAP system.
• Complete voids on POS.
• Attend to customer query and complaints.
• Any ad hoc duties that might be required.

Skills and competencies:

• Good communication and interpersonal skills
• High level of integrity, trustworthiness and reliability
• Good numeracy and stock analysis
• Ability to take initiative whilst adhering to company policies and procedures
• Strong attention to detail
• Excellent time management
• Ability to meet deadlines while maintaining efficiency and professionalism at all times

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You Bring:

• A minimum of 3 - 5 years of relevant experience and/or equivalent combination of education and experience (must include experience in a video production environment)
• Experience managing a team of 4 or more people
• Experience and knowledge of shooting and editing videos, as well as video production equipment 
• Demonstrated skill with video editing software platforms, specifically proficiency with Adobe Creative Suite and Pro Tools, Da Vinci Resolve, amongst others
• Ability to operate and convey camera equipment (up to 25 lbs)
• Experience in Premiere Pro, Adobe Audition and Adobe Media Encoder Skills
• Process knowledge of Video/Photography Skills, Lighting, Audio recording, Video Editing, Colour Correction and Basic Script writing
• Ability to work nights, weekends, and potentially holidays as required
• Microsoft Office skills
• Valid driver’s license

A Bonus To Have:

• Diploma/Degree Qualification in Video/Broadcasting/Multimedia
• Experience in After Effects, Photoshop and Illustrator skills
• Experience with live streaming
• Experience in drone operation

 What You’ll Do For The Brand:

• Report to and work with the Head of Video on day-to-day operations of the video department
• Manage video pre-production planning, on-site production activities and post production execution.
• Schedule Shoots and roster camera people and equipment out
• Update, book and maintain all equipment, ensuring that equipment pre-shoot is in working condition.
• Regularly check and take stock of all equipment
• Manage studio bookings for Video, Audio and Photography.
• Film/Direct videos on set or external location.
• Ensure audio is captured to highest possible quality for both video and Podcasts.
• Lighting of scenes.
• Edit footage in post-production.
• Direct and give support to Editors
• Direct and give support to Camera men/Camera women
• Quality control checking of all video deliverables daily
• Ensuring that the videographers and editors are shooting and delivering industry standard videos timeously
• Respond to client requests per project within reasonable timelines
• Supervise staff during live and day to day video productions
• Provide feedback to clients on project status, intervene and trouble shoot as required to ensure all projects are on schedule
• Identify best practices for video and evolve daily operations as necessary
• Oversee video collection to ensure all media is archived appropriately and can be readily obtained
• Deliver content in multiple formats.
• Assist with the maintenance of the server and archiving footage.
• Plan the shoot with team and ensure b
• Organise footage and maintain server.
• Any other adhoc request by manager.

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You Bring:

• Over 5 years travel experience within the travel industry
• Over 2 years administration experience
• Proficient in Microsoft excel
• Strong planning and organisational skills
• Valid South African driver license

A Bonus To Have:

• Diploma or Degree qualification in Tourism
• Completed Matric

What You’ll Do For The Brand:

• Booking of flights, car hire and accommodation on behalf of Management, Team Members, Brand Ambassadors, Sponsors and Guests of Hollywoodbets.
• Ensures all bookings are done accurately, efficiently and timeously. These must be communicated promptly. Secure the most feasible travel deals available in the market in terms of price, quality and other factors specific to the travel requirement of the TM.
• Monitors and facilitates the use of company frequent flyer programs, and other applicable rewards and loyalty programs.
• Assists with the calculation of forex orders, submit to Finance to place the order timeously to ensure that the team members travelling have their funds before flying.
• Responsible for ensuring that all company credit cards are activated for foreign travel.
• Has a detailed understanding of the rules and regulations for travel.
• Expected to understand the requirements for VISA applications and to complete these applications.
• Build a database of reliable accommodation in various cities, locally and internationally.
• Respond to issues which may arise with travel suppliers.
• Able to secure, cost and present excellent travel itineraries to management and the Team.
• Responsible for the end-to-end sales process including planning, costing, implementing and confirming itineraries; through to post-travel communications.
• Excellent communication skills in written and spoken English.
• Has strong and diverse organizational, communication and reporting skills. Must ensure all forms of effective communication are used to ensure timeous completion of the booking.
• Ability to work under pressure and to handle very large volumes with quick turnaround times.
• Manage a team of junior travel coordinators.
• Practice teamwork and mentor and assist team when needed.
• Able to present Monthly reports and complete presentation for all Travel that takes place.
• Execute any Adhoc requests from Executive/Senior Management.
• Available 24/7 in case of emergencies and for Team Members on International travel.

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A Bonus To Have:

• Betting experience.
• Certificate/ Diploma in a related field.

What You’ll Do For The Brand:

• Manage assigned sport extensively to ensure the smooth running.
• Price up sports after completing extensive research on the teams, past results, standings and the global and local betting.
• Offer competitive betting that is up to date.
• Monitor and adjust betting due to any betting market changes.
• Analyse profit and loss figures for the sport to make sure that the sport achieves its required profit margins and desired turnover increase.
• Evaluate winning clients to determine whether limits need to be put in place and inform management of the clients in a report so that a final decision can be made.
• Communicate with clients whenever a limit is put in place or an adjustment is made to an account.
• Evaluate top winning tickets to make sure that odds and times are correct and that no mistakes were made.
• Compile a weekly report on your sport that is to be sent to management to inform them on all matters and Keep management up to date with any large liabilities on the betting platforms.
• Forecast monthly turnover and profit figures and periodically check your current position to make sure that your sport is in line with desired monthly figure.
• Confirm big bets for the sport that are laid in branches or within the call centre.
• Compile a comparison between local bookmakers to see our position in the market and if any potential threats are present.
• Update the outright betting for all tournaments.
• Result events as soon as results are known to allow punters to receive their winnings as soon as possible.
• Assist and guide the ‘sports agents’ so they can function as effectively as possible.
• Request assistance for the creation of events from sports agents.
• Assist customers with any sports betting related queries or complaints and try to resolve any disputes in a professional and timeous manner. Also assist other departments or branches that need help with ticket or sports related queries.
• Monitor the UK sportsbook operation and analyse clients. This will include risk analysis as well as fraud/AML monitoring.
• Able to perform shift work/night shift.

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You Bring:

• Computer literacy.
• 2 years video editing experience
• Portfolio of completed film productions.
• Creative mind and storytelling skills.
• Familiarity with special effects and compositing

A Bonus To Have:

• Diploma in film studies, cinematography, or related field.
• 2-3 years’ hands-on motion graphics experience.

What You’ll Do For The Brand:

• Meet with the Team Leader/Videographer/Producer to determine production vision.
• Understand and deliver in alignment to the brief and production specifications.
• Review raw material to determine the shot list as per brief.
• Manipulate film and video footage using current editing techniques.
• Colour grade all footage and ensure that video quality is of a high standard.
• Maintain continuity while moving shots according to scene significance.
• Trim footage and laying out the video sequence.
• Create rough and final cuts with fast turnaround times.
• Insert dialog, sound effects, music, graphics, and special effects.
• Ensure the project follows a logical sequence and business practices related to safe title/action safe, lower third placements, logo placements, disclaimers are always adhered to.
• Consult with the Director and production team throughout the project.
• Create the final cut for broadcasting.
• Must do Camera work when required to – Shooting for events when short staffed.
• Create Animated Graphics (After Effects) – Lower thirds/Intro and End board.
• Understand pre and post production workflows, appropriate media formats and optimizing video for various outputs.
• Work tight deadlines and meet deliverables
• Find solutions when faced with multiple challenges within project/s.
• Ad hoc duties as required, amongst others.

PC based hardware:

• Hands-on experience with editing software, including Adobe Premiere Pro, Da Vinci Resolve, Adobe Audition, Adobe Photoshop, Adobe After Effects, Avid Media Composer, Adobe Media Encoder, amongst others.
• 2D/3D motion graphics – After Effects, Cinema 4D (animation, composition, VFX, title sequencing)