Job Vacancies at MSD

Job Description: 

• As Regional Key Account Manager, you will play a crucial role in managing and developing relationships with key national accounts in animal health industry within the EURAM region (Europe, Middle East and Africa).
• You will be responsible for promoting and selling our bio-pharmaceutical portfolio and technology solutions, including our innovative Poultry Sense platform.
• Other responsibilities include identifying new business opportunities, collaborating with cross-functional teams to implement customer-specific business plans, providing coaching and mentorship to team members, monitoring market trends and competitor activities, building financial proposals for multi-country customers, and managing customer projects across multiple countries.

Requirements:

• Bachelor's degree in a relevant field such as business, marketing, or animal science.
• Fluent in English and German.
• Significant experience in sales, account management, or business development in the animal health industry or FMCG.
• Proven track record of managing and growing key national accounts within the EURAM region.
• Strong financial acumen, capable of building and providing financial proposals to multi-country customers.
• Excellent communication and interpersonal skills, with the ability to negotiate and influence at all levels.
• Demonstrated coaching and leadership skills, with a passion for developing team members.
• Highly organized with excellent project management skills, able to handle multiple projects simultaneously.

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Responsibilities include but will not be limited to the following key activities:

• Accountable for the successful delivery of the marketing strategy and tactics to deliver performance across the designated oncology portfolio
• Analyze local market and identify commercial opportunities; allocate resources and manage budgets
• Develop strategies for major accounts; track, monitor progress and adjust activities accordingly
• Lead alignment between different cross functional teams
• Ensure cross functional team Plans (Sales, Medical, CDx, Market Access, Communication and Regulatory are in line with brand / franchise local strategic priorities
• Understand and articulate the Customer Buying Process and execute Customer segmentation and targeting
• Lead local customer teams for Brand and align around local brand / franchise Strategy
• Implement Regional & Global Marketing Strategy for the Brand locally
• Develop country PP – marketing Tactics, Channel Mix, PA, resources sections
• Provide forecasting and track local initiatives and utilization of local promotion budgets (oversight)
• Utilize materials developed by the global teams and customize it to local market
• Search for new and innovative ways of interacting with the Customer with a particular focus on digital solutions.
• Understand the Customers channel preferences and develop and deliver innovative programs and services in line with Customer needs 

The position will have primary responsibility for the following:

• Accountable for the growth and performance of the oncology brand(s) within the designated franchise
• Lead the formulation and execution on brand strategy for designated indications and brands as applicable
• Oversee and co-ordinate the implementation of such strategies by the Sales Force
• Drive market preparation and launch excellence for new product introductions
• P&L responsibility which include forecasting, product promotion spend that will drive positive ROI, resource allocation that will deliver financial strength of the brands
• Develop and implement robust Scientific leader engagement plans

Other Activities

The incumbent needs to

• Be able to meet deadlines, work within a team, and have the ability to collaborate and communicate with all internal and cross-functional stakeholders (including  Sales Team, Medical department, our Manufacturing Division, Finance Department, HR Department, External Affairs Department, Market Access)
• Demonstrate the ability to liaise with relevant external customers on a professional basis is critical (including Oncologists, Network groups, funders)
• Immediately implement existing strategies and develop new promotional strategies and material for the brands within Oncology portfolio
• Have the ability to liaise with key SL’s on a professional basis
• Be able to meet deadlines, work autonomously, analyze, plan and implement strategies
• Rapidly acquire an understanding and knowledge of the clinical information relevant to the therapeutic area associated with his/her promoted brand(s).
• Rapidly acquire an understanding and knowledge of the reporting systems and Business Information systems and processes relevant to his/her team.
• Travel within the country and internationally, weekend and evening work when necessary is required.
• Apply strong leadership skills in line with our company's Leadership Principles and the ability to influence others.
• Display strong interpersonal and negotiation skills

Qualifications

• A relevant commercial or health sciences qualification
• At least 5 years of experience in the pharmaceutical market
• Multinational pharmaceutical company experience as a must
• South African Market Experience is a must
• Oncology sales or marketing background is a plus
• Digital marketing or similar qualification will be an advantage

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PRINCIPAL ACCOUNTABILITIES

• Processing received blank orders from internal and external customers.
• Processing received printed orders from internal and external customers.
• Process quotes and inquiries from internal and external customers.

NATURE AND SCOPE

• Internal and External Customer Relations.

KNOWLEDGE AND EXPERIENCE REQUIRED

• Matric.
• Administrative qualification would be an advantage.
• Previous experience of Sage 300.
• Strong administrative skills.
• High work standards.
• Good judgement.
• Excellent telephone etiquette.
• Excellent customer skills.
• Ability to multi-task.
• Ability to perform well under pressure.