Job Vacancies at NielsenIQ

RESPONSIBILITIES

• Interacts with both the CPS Team, CPS CAS team and the NielsenIQ Sales Teams.
• Support Consultants on elaboration of Analysis and on preparing presentations of insights.
• Ensures CPS insights and action-oriented solutions are delivered to the Clients by being a CPS expert with an ability to explain methodology behind key analytics to clients.
• Autonomously interacts with client staff both on basic and advanced CPS client needs.
• Collaborates with other NielsenIQ teams to provide holistic support to clients.
• Demonstrates high standards of performance, promotes a strong team environment.
• Partners with CS Consultants, Insights associates and Sales teams.

REQUIREMENTS

• Statistics, Economics or Marketing graduate. Honours / master’s level preferred.
• Excellent analytical skills, ability to interpret sales and consumer data. Confidence and capability for data analyses and interest in dealing with data. Good at providing answers and insights aligned with client’s requests, generating new and creative ideas.
• Client-facing and communication/presentation skills, deliver research results to stakeholders on the client’s side in a clear and consistent manner.
• Ability to work independently and coordinate efforts with other associates within a virtual environment.
• Organizational skills: understanding of business priorities, ability to adapt to complex and changing organizations, ability to manage time schedules.
• 1-3 year of experience in FMCG and client dynamics.
• Full proficiency in PowerPoint & Excel.

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RESPONSIBILITIES

• Build and maintain ongoing relationships with the identified key persons within client organization
• Identify and recommend enhanced and new services that answer clients' business needs
• Have a comprehensive understanding of NielsenIQ products and services
• Analyse date to improve customer experience
• Handle and resolve customer requests, problems and questions
• Ensure the generation of required revenue and continuity of client contracts in coordination with the commercial team
• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and by providing value-added analyses and response to special requests.
• Technical: acquire knowledge of both RMS & Analytical solutions by attending requisite trainings

Qualifications

• Bachelors degree with 4-6 years’ experience in FMCG / Service / Retail industry
• Strong Client Focus and Proactiveness
• Working knowledge of research techniques and methodologies
• Strong presentation skills, Logical thinking, Strong command on excel
• Effective writing skills