Job Vacancies at Plennegy Group

RESPONSIBILITIES:

Technical support to dealers

• Provide timely and accurate technical assistance to dealers, including troubleshooting product issues, diagnosing faults, and guiding repairs.
• Act as the first point of contact for escalated technical queries to ensure minimal downtime for customers.
• Support warranty claims by verifying product concerns and ensuring compliance with company policies.
• Maintain strong relationships with dealers through regular follow-ups and proactive support.

Spare parts marketing

• Promote genuine Jupidex spare parts through targeted awareness campaigns and dealer marketing support.
• Engage farmer study groups and host customer clinics to reinforce correct product use, maintenance, and safety.
• Guide dealers on inventory planning to ensure fast-moving and critical parts are always available.
• Collaborate with the sales team to align parts promotions with overall product sales objectives.

Training to Dealer and Jupidex personnel

• Design and deliver structured training programs on product knowledge, technical servicing, and best operating practices.
• Facilitate both theoretical and practical sessions to strengthen skills, confidence, and competence.
• Measure training effectiveness through assessments, feedback, and follow-up support.
• Continuously update training content to reflect the latest technical developments and product innovations.

Product demonstrations and farmers days

• Represent Jupidex at farmer days, product demonstrations, and industry events.
• Prepare machines and materials to effectively showcase product features and benefits.
• Engage directly with farmers to address technical questions, gather feedback, and strengthen relationships.
• Collaborate with the sales and marketing teams to maximize exposure and lead generation from events.

Commissioning new machines.

• Support dealers during commissioning to build their capacity & strengthen customer confidence.
• Address customer concerns promptly and complete accurate handover documentation.
• Oversee installation, setup, and testing to ensure machines perform optimally before handover.
• Provide training to dealers and customers on correct operation, maintenance and safety.

REQUIREMENTS:

Qualification:

• Min: Post-Matric Certificate/Diploma
• Ideal: Degree in agriculture/business/marketing or a related field

Experience:

• High level of product application knowledge: 3-5 years’ experience

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RESPONSIBILITIES:

Conducting waybill checking by

• Verifying waybills – online on the Ops System
• Ensuring correct client billing on Ops System, including a review of account billed, service levels, dimensions and mass etc
• Reporting any problems /errors with scanned copies
• Checking Quality of scanned waybills
• Ensure that tax run deadlines are met without exception
• Completing a report on waybills awaiting verification, possible errors and internal accounts, for the purpose of double-checking
• Ensure that verifications reports are cleared timeously as required by Assistant Credit Control Manager

Statements

• Preparations for statements by ensuring tax runs are complete
• Reconciliation of statement to invoices and other relevant documentation
• Inserting statements in envelopes and addressing for delivery and postage

Consolidation by

• Run Provisional Consolidation Report
• Match all waybills that have the same service level, rate type, and load type with the same from site and to site moved on the same day
• Unverify all waybills that do not have sites and needs to be consolidated
• Capture correctly from and to sites for all waybills that need to be consolidated
• Re-verify waybills that were unverified
• Run provisional consolidation report to excel and save as Consol Billing
• Apply consolidation
• Generating of invoices for Consolidated Billing customers

REQUIREMENTS:

• Formal qualifications: Grade 12
• Two / three years debtors experience with invoicing background
• Understanding of basic invoicing practices and procedures
• Computer operation
• MS Word, Excel and Outlook applications at basic level
• Numerical skills
• Operate general office equipment
• Be able to communicate professionally

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RESPONSIBILITIES:

• To ensure that seed is received at the Workstation, cleaned and / or packed down in line with company policies, procedures and quality specifications by utilising the prescribed equipment, and that packed seed is presented for final batch packing and check weighing.
• Unpacking and / or off-loading of containers with seed by operating a forklift truck with a valid forklift operator’s license.
• Assist with the unpacking of containers with seed in cases where the operation of a forklift truck is not a requirement.
• Assist with accurate checking and counting of stock received for cleaning and / or down packing.
• Thoroughly clean all equipment before and after each operation, ensuring no traces or residue of seed lots previously worked / packed.
• Present packed seed for batch packing and check weighing.
• Maintain high levels of factory hygiene in and around these working areas.
• Sign off own area of responsibility once each action / process has been completed correctly (when assistance is required to operate equipment).
• Present documentation (Job Card) to Manager / Supervisor for final reconciliation, approval and signing off.
• Check the calibration and setting of all machines and equipment prior to packing / cleaning.
• Ensure that packing / cleaning is scheduled and prioritized in line with planning schedule and customer requirements.

REQUIREMENTS:

• Grade 12 National Senior Certificate
• Previous experience as a general worker (essential)