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  • Posted: Sep 28, 2023
    Deadline: Not specified
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  • Bluespecs mission to redress the injustices of the past makes us a natural partner for corporate companies looking to effect similar change. As a Level-1 B-BBEE partner, we make it possible for those who work with us to contribute directly to the necessary evolution of our industry and our country.


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    Creditors Manager - Sandton

    Main Job Functions:

    Finance Professional with at least 5 years of experience performing Accounts Payable function in a managerial role.

    Job Responsibilities:

    • Manage Creditors Team Leaders & Clerks on the daily tasks.
    • Effectively manage and ensure Creditor Payments are executed timeously and according to the payment policy.
    • Provide Training & Guidance where needed to the team.
    • Controlling and planning the work of the creditor’s team to ensure the department meets its deadlines and responsibilities in a timely, efficient and effective manner.
    • Managing Credit Notes with Service Providers with thorough investigation.
    • Responsible for the overall operation of the creditors department, including advising on and initiating changes necessary to process, procedures.
    • Review age analysis and Work In Progress.
    • Ensuring compliance to company policies.
    • Management and maintenance of the vendor Masterfile & monthly payment file.
    • Supporting, motivating, deploying, and training a team of +- 15 staff.
    • Work hand in hand with Procurement in respect of trade vendor vetting and cashbook vendor vetting.
    • Checking and approving supplier payment packs.
    • Ensure the AP Ledger and related control accounts are balanced to the respective GL.
    • Assist with month end closing.
    • Manage and Perform account allocations.
    • Stand in for the Team member as and when needed.
    • Process Analysis to analyse the current process vs volumes and the ability to streamline processes.
    • Building relationships with Service Providers.
    • Assist in problem | query resolutions.
    • Providing Statistical and Data Analysis reports.

    Requirements

    Qualifications and Requirements:

    • Completed B.COM degree or diploma in accounting/finance is negotiable but will take preference.
    • Minimum 5 years’ accounts payable experience in a managerial role.
    • Advanced Excel Skills.
    • Good working knowledge of accounting software applications and the ability to adapt.
    • Be deadline driven and able to work efficiently under pressure.
    • Excellent English written & verbal communication skills.
    • Have strong interpersonal skills & flexibility.
    • Clean disciplinary, criminal and credit record.
    • Required to work overtime from time to time.
    • Own transport.
    • Level of problem solving skills.
    • Team player.

    go to method of application »

    Desktop Vehicle Assessor

    Main Job Functions:

    The purpose of this position is to determine the quantum and merit of segmented motor claims by performing motor vehicle assessments.

    Job Responsibilities:

    • Quote and assess damage against a provided or requested quotation.
    • Decide whether to replace/ repair part/ use aftermarket spares when warranty has expired.
    • Generate claims report.
    • Determine market value of vehicle for settlement.
    • Make notes on systems, process claims and upload documents.
    • Responsible to sign off additional.
    • Handle complaints, queries and interaction with internal and external stakeholders.

    Requirements

    Qualifications and Requirements:

    • Matric / Grade 12.
    • 4 years’ experience in motor assessing / estimating.
    • Technical skills.
    • Negotiation and conflict handling skills.
    • Good communication skills (verbal and written).
    • Time management.
    • Analytical Thinking.
    • Customer Service Orientation.
    • Abuntex / Smart quote will be advantages.

    go to method of application »

    Call Centre Operations Supervisor - Sandton

    Job Purpose

    Monitoring the daily functions within the departments to ensure that agreed SLA and daily targets is being adhered to and maintain the relationships between the clients and the business. 

    • Monitor and encourage staff by tracking daily progress.
    • Building strong relations internally and externally.
    • Dealing with escalations to ensure they are concluded.
    • Attending monthly client meetings.
    • Track and encourage release negotiations for company cost savings.

    Responsibilities

    Manage and plan the day to day activities of all staff

    • Ensure that team is fully functional to carry out daily tasks and set deadlines to ensure that specified targets are set.
    • Ensure that the team understands what is required of them and addresses concerns and possible escalations to be dealt with proactively in daily staff meetings.
    • Assist in resolving escalations from both the client and service providers.
    • Monitor cases and the workflow of agents and team leaders to maximum productivity.
    • Manage cases within and out of SLA agreements to ensure they are resolved.
    • Ensure that feedback is given to customers and clients as well as internally on resolution of cases.
    • Monitor internal communication.
    • Liaise with group procurement to resolve queries with problematic service providers mainly for incorrect destinations. 

    Financial aspects

    • Ensure daily payments to NON-FAM service providers are loaded and released timeously each day to avoid additional costs.
    • Authorization of refunds daily once an observation has been concluded and the verification of the details have been received.
    • Sign off on financial losses within the departments once investigations are completed. 
    • Ensure that upliftment salvage cases are completed timeously.
    • Assisting both debtors and creditors departments with queries.
    • Ensuring and managing disputes and providing supporting documentation to resolve queries.
    • Assisting to ensure there is claim numbers for invoicing. 
    • Overseeing the posting & linking of cases.

    Reporting

    • Cleaning and double-checking accuracy of reports to clients for monthly reports. 
    • Internal reporting to measure staff productivity daily and targets are being achieved.
    • Internal management reporting to present progress within the departments. 
    • Manage release and customer care department reports and timelines for client expectations. 
    • Negotiation reports to determine cost savings within the release department.
    • Monthly Reporting for all clients to track activity for the month to assist in improving shortfalls and to look at ways to improve reoccurring problems.

    Negotiating invoices

    • Assist with costing provided by non-FAM service providers by reducing the rates charged to agreed or standard market related rates where team leader and agents are unsuccessful.

    Escalations 

    • Assisting with escalations from higher management and clients and providing support within the departments in getting urgent matters resolved. 

    Human Resources function

    • Discipline and take corrective action according to Group standards.
    • Ensure all leave forms are approved and authorized and plans are made to ensure that there are no backlogs when staff are on leave. 
    • Submit overtime monthly.
    • Ensuring there is capacity within the departments.
    • Ensure time keeping and attendance requirements are being adhered to.
    • Interview candidates for roles which need to be filled.
    • Conduct quarterly performance discussions with staff members individually.
    • Maintain/update and implement internal controls and procedures.
    • Monitor and track individual performance.  

    Requirements

    Requirements

    • 5 - 7 years’ experience in operations and management as well experience in client liaison
    • Matric
    • Microsoft Office– Intermediate

    WEB applications such as:

    • Dreamtec
    • Salesforce
    • TGS yard portal
    • First Call
    • Banking applications

    go to method of application »

    Debtors Clerk - Sandton

     Main Job Functions:

    • Ensure collection of all debtors happens within relevant parameters.
    • Follow up with debtors on payments.Ensure all invoices are paid timeously.
    • Follow up on queries.Attend department meeting weekly to give feedback on age analysis.
    • Escalate any account problems to relevant department Managers.
    • Accurately monitor all outstanding funds and follow up.
    • Receipting.
    • Ensure bank deposits are made and correspond with invoices and statements.
    • Ensure accurate allocation of all deposits to correct invoices.
    • Follow up on outstanding unallocated receipts.Respond to queries timeously.

    Requirements

    Required Key Skills:

    • Discrbility and adaptability;
    • Good etion and trustworthiness:
    • you will often be party of confidential information;
    • Flexioral and written communication skills;
    • Organisational skills and the ability to multitask;
    • The ability to be proactive and take the initiative;
    • Tact and diplomacy;Communication skills;
    • Time management;
    • Accuracy and attention to detail;
    • Administrative skills;
    • Confidence;
    • Good team working skills;
    • Presentable;

    Experience and Qualification: 

    • Senior Certificate (Grade 12)
    • Driver’s license 
    • Proven track record of debt collection 
    • The ability to manage multiple clients 
    • Previous Administration experience

    go to method of application »

    Operations Lead

    Job Purpose

    Monitoring the daily functions within the departments to ensure that agreed SLA and daily targets is being adhered to and maintain the relationships between the clients and the business. 

    • Monitor and encourage staff by tracking daily progress.
    • Building strong relations internally and externally.
    • Dealing with escalations to ensure they are concluded.
    • Attending monthly client meetings.
    • Track and encourage release negotiations for company cost savings.

    Responsibilities

    Manage and plan the day to day activities of all staff

    • Ensure that team is fully functional to carry out daily tasks and set deadlines to ensure that specified targets are set.
    • Ensure that the team understands what is required of them and addresses concerns and possible escalations to be dealt with proactively in daily staff meetings.
    • Assist in resolving escalations from both the client and service providers.
    • Monitor cases and the workflow of agents and team leaders to maximum productivity.
    • Manage cases within and out of SLA agreements to ensure they are resolved.
    • Ensure that feedback is given to customers and clients as well as internally on resolution of cases.
    • Monitor internal communication.
    • Liaise with group procurement to resolve queries with problematic service providers mainly for incorrect destinations. 

    Financial aspects

    • Ensure daily payments to NON-FAM service providers are loaded and released timeously each day to avoid additional costs.
    • Authorization of refunds daily once an observation has been concluded and the verification of the details have been received.
    • Sign off on financial losses within the departments once investigations are completed. 
    • Ensure that upliftment salvage cases are completed timeously.
    • Assisting both debtors and creditors departments with queries.
    • Ensuring and managing disputes and providing supporting documentation to resolve queries.
    • Assisting to ensure there is claim numbers for invoicing. 
    • Overseeing the posting & linking of cases.

    Reporting

    • Cleaning and double-checking accuracy of reports to clients for monthly reports. 
    • Internal reporting to measure staff productivity daily and targets are being achieved.
    • Internal management reporting to present progress within the departments. 
    • Manage release and customer care department reports and timelines for client expectations. 
    • Negotiation reports to determine cost savings within the release department.
    • Monthly Reporting for all clients to track activity for the month to assist in improving shortfalls and to look at ways to improve reoccurring problems.

    Negotiating invoices

    • Assist with costing provided by non-FAM service providers by reducing the rates charged to agreed or standard market related rates where team leader and agents are unsuccessful.

    Escalations 

    • Assisting with escalations from higher management and clients and providing support within the departments in getting urgent matters resolved. 

    Human Resources function

    • Discipline and take corrective action according to Group standards.
    • Ensure all leave forms are approved and authorized and plans are made to ensure that there are no backlogs when staff are on leave. 
    • Submit overtime monthly.
    • Ensuring there is capacity within the departments.
    • Ensure time keeping and attendance requirements are being adhered to.
    • Interview candidates for roles which need to be filled.
    • Conduct quarterly performance discussions with staff members individually.
    • Maintain/update and implement internal controls and procedures.
    • Monitor and track individual performance.  

    Requirements

    • 5 - 7 years’ experience in operations and management as well experience in client liaison
    • Matric
    • Microsoft Office– Intermediate

    WEB applications such as:

    • Dreamtec
    • Salesforce
    • TGS yard portal
    • First Call
    • Banking applications

    Method of Application

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