Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
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- The above position is vacant at CSA Head Office based in Helderkruin, reporting to the Group BID Manager. The ideal candidate will be responsible for providing accurate and timely cost estimates for tender submissions, ensuring competitive pricing while maintaining profitability. The Tenders Administrator will collaborate with various teams within the organization to gather and analyse data, develop pricing strategies, and monitor market trends to secure new business opportunities.
Minimum Requirements:
- Grade 12/Matric.
- B. Degree/ Diploma Finance/Accounting/Business Administration or any related field will be advantageous.
- 3-5 Years’ experience in Tenders.
- Advanced proficiency in Microsoft Excel.
- Ability to work under pressure in a fast pace and demanding environment.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Valid driver’s license with own reliable transport.
- Should reside within the West Rand Area.
Responsibilities:
- Analyse tender documents and requirements to accurately estimate costs and prepare pricing proposals.
- Review tender costings against tender requirements.
- Review tender files against tender requirements before submission.
- Review, manage and update the tender pricing template monthly.
- Assist branches with increase schedules and wage to revenue calculations.
- Update, manage and report on the annual tender schedule.
- Track tender performance, specifically to analyse the successful completion of tenders.
- Use expertise to introduce systems, which enhances the effectiveness of the position and Tender department.
- Read and Understand RFQ’S, BOQ’S and all tender Specifications/ Project Specifications
- Ensuring that quotations/ Tenders are submitted timeously to clients.
- Preparing and attending presentations – where applicable.
- Prepare and present cost analysis reports to Senior Management for decision-making purposes.
- Ensure all tenders are delivered on time, within the scope and requirements.
- Maintain accurate and detailed records of pricing data and tender submissions.
Other personality attributes:
- Must be honest and reliable.
- Must have good verbal and language abilities.
- Must be assertive.
- Must be self- motivated.
- Pay attention to detail.
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- Job Purpose - the Administrator is responsible for providing accurate, efficient, and professional administrative support to the Payroll and Operations teams. This role ensures that all employee records, scheduling, and payroll-related documentation are correctly maintained and processed in compliance with company policies, procedures, and statutory requirements.
Key Responsibilities
Payroll Administration
- Process and verify employee hours, overtime, leave, and corrections.
- Perform BPSI and daily approvals including duty rosters, overtime templates, in/out lists, and Nimbus updates.
- Ensure accurate completion and submission of time books and daily reports.
- Assist with NBC updates, including leave, sick leave, and bonus payouts.
- Manage payroll-related queries and discrepancies in collaboration with management.
Employee Administration
- Process all employee movements including new hires (OPS), terminations, and transfers.
- Maintain and update employee records, staff lists, and organograms.
- Assist with PSIRA documentation and ensure compliance with registration requirements.
- Process UIF documentation and submissions.
- Handle IOD (Injury on Duty) reporting and ensure all supporting documents are completed and submitted.
Operational Support
- Support scheduling and staff planning across relevant branches.
- Prepare and submit weekly reports to management (e.g., fines, attendance).
- Capture and process manual orders where applicable.
- Share FAMS transfer details with controllers for appropriate action.
- Coordinate and communicate staff-related operational matters effectively.
Procurement and Asset Administration
- Manage stationery, cleaning, and consumable orders for designated branches.
- Assist with Capex requisitions and asset tracking.
Systems Utilized
- NBC
- HR Manage
- E-Services
- Nimbus / TT
- BPSI
Key Competencies
- Strong administrative and organizational skills.
- Exceptional attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to meet deadlines and work under pressure.
- High level of confidentiality and professionalism.
- Proficiency in MS Office (Excel, Word, Outlook).
Qualifications and Experience
- Grade 12 (Matric) essential.
- Certificate or Diploma in Administration, Human Resources, or Payroll (advantageous).
- Minimum of 2–3 years’ experience in an administrative role, preferably within a payroll or operational environment.
- Knowledge of payroll systems, HR processes, and related statutory requirements.
Key Performance Indicators (KPIs)
- Accuracy and timeliness of payroll submissions and reports.
- Compliance with PSIRA, NBC, and UIF requirements.
- Timely completion of approvals, reports, and documentation.
- Efficiency and professionalism in handling queries and requests.
- Up-to-date maintenance of employee records, organograms, and schedules.
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- The purpose of this position is to ensure the safe control, storage, issuing and receiving of firearms, ammunition and related equipment in accordance with company policies and legislative requirements.
Minimum Requirements
- Matric or equivalent.
- PSiRA Grade B – Registered and accredited.
- Firearm Training (Business Purposes) for Handgun, Shotgun and Rifle.
- Valid SAPS Competency Certificate.
- Valid Driver's Licence will be advantageous.
- No criminal record or pending cases.
- Medically fit.
- Previous armoury experience will be advantageous.
- Good communication skills.
- Willingness to work shifts when required.
Competencies Required
- Knowledge of firearm control procedures.
- Administrative and record-keeping skills.
- Attention to detail.
- Ability to work under pressure.
- Planning and organisational skills.
- Good communication and interpersonal skills.
- Integrity and accountability.
- Problem-solving ability.
Key Responsibilities
- Issue and receive firearms and ammunition.
- Maintain firearm registers and records.
- Conduct firearm inspections and stock counts.
- Ensure compliance with firearm legislation and company policies.
- Assist with firearm movement control and documentation.
- Maintain a safe and secure armoury environment.
- Report discrepancies, incidents and losses.
- Perform general armoury administration duties.
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- The overall purpose of this position is to ensure that all site-specific security requirements are adhered to and that the Client's needs are always efficiently and professionally met. The successful candidate will be responsible for protecting people, assets and property, maintaining a visible security presence, responding to security incidents, enforcing site procedures and ensuring compliance with company policies and legislative requirements.
Minimum Requirements
- Matric or equivalent.
- PSiRA Grade B – Registered and accredited.
- Firearm Training (Business Purposes) for Handgun, Shotgun and Rifle.
- Valid SAPS Competency Certificate.
- Valid Driver's Licence will be an advantage.
- No criminal record or pending cases.
- Medically fit.
- Able to work shifts, including night shifts, weekends and public holidays.
- Excellent communication skills, both written and verbal.
- Must reside within the West Rand area or surrounding areas.
Key Responsibilities
- Protect client assets, personnel and property.
- Conduct access and egress control procedures.
- Perform patrols and inspections as required.
- Respond to incidents and emergencies in accordance with company procedures.
- Ensure compliance with site instructions and operational requirements.
- Complete occurrence books, incident reports and relevant documentation accurately.
- Maintain a professional relationship with clients and stakeholders.
- Ensure that firearms are handled and carried in accordance with legislation and company policy.
- Report all incidents, irregularities and risks to management immediately.
- Maintain high standards of discipline, appearance and conduct at all times.
Competencies Required
- Leadership ability – assertive, organised and thorough.
- Ability to work under pressure and use initiative.
- Organising and planning skills.
- Problem-solving ability.
- Process management.
- Conflict management.
- Decision quality.
- Excellent communication and interpersonal skills.
- Professional conduct and customer service orientation.
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Job Summary:
- We are seeking a reliable and experienced Armed Security Escort Driver to provide safe transportation and protection for employees, clients, and assets. The ideal candidate will have a background in law enforcement and possess all necessary certifications and licenses to carry firearms and operate a vehicle.
Responsibilities:
- Safely transport employees, clients, and assets to and from designated locations
- Provide armed security escort services to ensure the safety and security of all passengers
- Follow all company policies and procedures related to security and transportation
- Maintain constant communication with security team and clients during transportation
- Handle any security or safety incidents that may arise during transportation
Requirements:
- Valid Psira Grade A-B
- must have firearm competency certificate and firearm business purpose certificate (Handgun, Shotgun and rifle)
- Valid Code 10 driver's license with a clean driving record & PDP
- High school certificate
- Minimum of 3-4 years of experience in security/driver
- Prior experience as an armed security escort driver is preferred
- Ability to work in a fast-paced and high-pressure environment
- Excellent communication and interpersonal skills
- Strong attention to detail and situational awareness
- Must be able to pass a background check and drug test
- Must be physically fit
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Job Description
- The above mentioned position is vacant at FCS Hermanstad, reporting to the Branch Manager. The suitable candidate would be responsible for the effective management of all aspects of fleet management from managing a workshop, suppliers, compliance, incidents and accidents and operational effectiveness.
Key Performance Areas (Not totally inclusive):
- Manage assets and FGT01 registers.
- Manage vehicle running cost.
- Manage driver license compliance.
- Manage vehicle inspections.
- Manage fuel intake, allocation and usage.
- Manage accidents via reporting, committees and recoveries.
- Manage daily repair & maintenance of vehicles.
- Manage fleet staff (Fleet Admin, Fleet Assistant & Workshop Mechanics).
- Manage report – service schedule, inactive vehicles, accidents, alcohol and repair budget.
Qualifications, experience and other competencies:
- Grade 12 Qualified.
- Qualified i.e. Trade test passed for petrol and diesel mechanics.
- Valid code EB driver license and own reliable transport.
- Minimum 5 years fleet management experience.
- Computer literacy (Word & Excel).
Core Competencies:
- Experience in mechanical repairs.
- Experience in managerial positions.
- Good reporting skills.
- Attention to detail and meeting of deadlines.
- Problem solving skills.
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- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with any and all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Key areas of responsibility: (Not totally inclusive) carries out firefighting activities and emergency operations under guidance, mentorship and supervision of seniors and officer-in-charge by:
- Responding to fires, rescues and related emergency and non-emergency humanitarian incidents
- Responding to incidents involving hazardous substances
- Extricating and/or releasing casualties and carrying out emergency operations as directed by the level of authority
- Resuscitating and treating injured persons and carrying out emergency operations as directed by next level authority
- Operating a range of equipment to control, manage and extinguish fires
- Undertaking fire protection duties in situations that potentially threaten lives or property and having available appropriate equipment as directed by supervisors
- Preparing for emergency incidents and protection duties under the guidance, mentorship and supervision of seniors and officers in charge
- Participate in training drills, simulation exercises and physical fitness training as directed
- To train all relevant employees on the theory and practice necessary to fight fires
- Advise on preventative and corrective actions
- Implement the relevant procedures, strategies and use the proper equipment to promote local or national security activities for the protection of data, people, institutions and property
- Perform basic level maintenance on equipment to ensure operational readiness
- Checking, cleaning, testing and maintaining vehicles and equipment
- Complete computerised occurrence log in order to maintain proper records of daily occurrences
- Conducting health and safety inspections in order to maintain a safe work environment in the workplace
- Completing of pro forma documentation
- Participating in Departmental Health and Safety Committee meetings
- Driving and operating a range of heavy and extra heavy specialised vehicles/appliances to or at emergency incidents as directed
- Operating a range of machinery to hoist lower, gain access to buildings and/or extricate victims, equipment and any other persons at emergency incidents
- Ensure that the fire apparatus and associated emergency equipment can be safely and effectively operated and utilised to save lives and property
- Assist with Fire and Safety training, fire safety inspections, life safety education and training drills
- Ensures compliance with Occupational Health and Safety Act in respect of the shift, by conducting the necessary safety inspections, ensuring subordinates are provided with, use and maintain prescribed protective clothing as well as ensuring adherence to all policies and orders made to promote personal safety and the prevention of loss
- Ensures compliance with prescribed equipment maintenance schedules and effecting repairs where possible at shift level in order to contribute to ensuring operational readiness and reduction of damage to equipment
- Complete of all shift related administrative routines specified in departmental policy and orders to ensure efficiency and maintenance of prescribed records/registers under the auspice of the Fire Chief
- Undertaking supervisory and line functional personnel related functions
Qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 drivers license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication and customer liaison skills are required.
- Hazmat experience and knowledge essential
- EMT certification
- First Aid levels 1 to 3
- Basic Ambulance Attendant
Core Competencies:
- Strong communication skills, both verbal and written
- Sound understanding of the Hazmat guidelines
- Sound understanding of the Security Industry and how to act within the code of conduct of the Group and Regulatory Authority.
- Sound understanding of fundamental elements related to firefighter instructor applications within an operational role.
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- Positions exist for the use and application of Firefighters within the Fidelity Group to respond and deal with all fire related incidents.
- The main responsibilities include but are not limited to response of Fire incidents and firefighting, emergency rescue services, rendering basic medical care, fire prevention and training activities, operating and maintaining of firefighting equipment and apparatus and all related work as required in order to protect the lives and property of the clients of the Fidelity Group.
Senior Fire Fighter qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 5-6 years related experience are essential
- Valid code C1 driver’s license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication, and customer liaison skills are required.
- Hazmat experience and knowledge essential
- First Aid levels 1 to 3
- BAC / AEA certified with HPCSA registered will be advantageous
Fire Fighter qualifications, experience and other competencies required:
- Grade 12 as a minimum school qualification
- IFSAC Accredited
- NFPA 1001 Firefighter 2 certification
- Firefighter II Certification
- Firefighting training and at least 2 – 3 years related experience are essential
- Valid code C1 driver’s license with PrDP
- Advanced driving experience advantageous
- Medically and physically fit
- Good understanding and practice of Fire prevention procedures
- Knowledge of Fire-fighting systems (namely systems used to extinguish fires, the classes and chemistry of fire
- Clear criminal record.
- Capability to react within efficient time frames to emergency situations
- Administration, interpersonal communication, and customer liaison skills are required.
- Hazmat experience and knowledge essential
- First Aid levels 1 to 3
- BAC certification with HPCSA registration advantageous
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- A vacancy exists for Personal Assistant for the Midrand FSS Branch in Midrand reporting to the Branch Manager. The main purpose of the position is to provide co-ordination, administrative and secretarial support to the Regional Manager.
Minimum Requirements
- Grade 12.
- Administrative/Secretarial Post School Qualification.
- At least 3-5 Years’ experience as an Administrator/Personal Assistant reporting to Senior Management.
- Valid driver’s license with own reliable transport.
- Ability to travel as and when required.
- Ability to work extended hours as and when required.
- Clear criminal record and no pending cases.
- Advanced Excel, MS Word and Power Point proficiency.
- Knowledge of the SAP and ePayroll systems are beneficial.
- Above average verbal and written communication skills.
- Ability to resolve conflict effectively.
- Ability to handle work related stress and work effectively under pressure.
- Ability to work independently and ability to meet strict deadlines.
- Highly motivated and enthusiastic.
KEY PERFORMANCE AREAS:
- Co-ordination of appointments, diary management and client engagements/events.
- Office administration and general Administrative duties.
- Co-ordination of e-mail, correspondence and written communication.
- Screening of telephone calls and taking of messages.
- Minute taking at selected meetings and engagements.
- Maintaining of strict confidential protocols regarding correspondence and communication.
- Liaising at different levels of the Branch and act as Ambassador of the Regional Managers office.
- Consolidate management information and reports.
- Compiling weekly and monthly reports.
- Typing of documents, reports and preparation of presentations
- Assisting in queries and day to day co-ordination of operational tasks related to area of responsibility.
OTHER PERSONALITY ATTRIBUTES & CORE COMPETENCIES:
- Ability to maintain confidentiality and handle office maters with utmost professionalism.
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
- Above average report writing skills.
- Organising skills.
- Assertiveness.
- Initiative skills.
- Time Management skills.
- Attention to detail.
- Team player.
- Self-development and that of others.
- Self-motivated & Independent operator.
- Delivery-orientated and deadline-driven
- Sensitivity to confidential matters is required
- High emotional intelligence (EQ) required.
- Professional interpersonal communication (written and verbal).
- Able to function in an unstructured environment.
- Build relationships across the business
- Ownership and accountability and decision making skills.
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Job Description
- A vacancy exists for a BRANCH MANAGER stationed in the Klerksdorp branch. The position will report to the Regional Manager.
- The overall purpose of this position is to manage the day-to-day operations and management of a large Branch, to ensure that all Security Officers are posted as per Contractual agreements, that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Key Performance Areas: (Not totally inclusive)
- Overall management of the Branch which includes the following key functions, Operations, Financial Management, Transport, Human Resources, Industrial Relations, ISO, Client Portfolios, Contractual agreements, SLA’s etc.
- Management of Operations Mangers / Site Managers and Supervisors to ensure that all Client matters are dealt with promptly.
- Management of staff by applying the four major functions of a manager, planning, organizing, leading and controlling.
- Attending to daily / weekly /Monthly meetings with Clients as stipulated and when required.
- Attending daily / weekly, /monthly internal Management meetings as required.
- Quarterly appraisal of Operations and Administrative staff.
- Training and development of staff.
- Succession planning of staff.
- Assisting with the preparation of the annual budgets and ensuring that all managers maintain and adhere to set budgets
- Asset control.
- Fleet control.
- Firearm control.
- Responsible for staff, duty rosters and training
- Ensuring that due process is followed regarding the submission of quotations for purchases or repairs
- Ensuring that all operations comply with the standards and procedures required by the quality management system
- Submission of monthly and quarterly reports as required by Management.
- Risk assessments on Client premises.
- Investigation reports.
- Ensuring that contractual requirements are met as stipulated by the Client.
- Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily on various operational issues.
Qualifications, experience and other competencies required:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 10 years’ experience in the security industry.
- Senior Security Management experience in managing a large security work force.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience and skills.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Experience in Financial Management /Budgets.
- Experience in managing a fleet of vehicles.
- Assertive / Goal driven / Self motivator / passion for the business.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s Licence is required.
- No criminal record.
- Excellent track record.
- Firearm Competency.
Core Competencies:
- Strong planning skills
- Leadership skills
- Organisational skills
- Good interpersonal skills
- Communication skills
- Client liaison skills
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Main purpose of the job:
- To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.
Minimum Qualifications and Experience:
- Matric (Grade 12)
- Valid Driver’s License (minimum 2years)
- Valid Firearm Competency (Business purposes)
- PSIRA Registered Grade B with Armed Response
- Clear Criminal Record
- Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)
DUTIES:
- Holding of inspection parades on a daily basis
- Assess training requirements of shift on a monthly basis.
- Always maintain a high level of discipline on the shift
- Attend to all disciplinary actions as needed.
- Planning of the shift leave/on a leave chart for each
- Assist the COM with interviews of potential candidates for employment as requested.
- Administer time sheets and overtime of personnel on a monthly basis.
- Administer performance bonuses of personnel on a monthly basis.
- Merit assessment of all personnel on a cycle basis
- Recommending of leave (Annual/sick/compassionate/study as requested
- General well-being of all personnel at all times.
- Take full control and management over all the Hubs.
- Always ensure the efficient planning and performance of these Hubs
- Always ensure that these Hubs are fully manned and operated.
- Reporting of availability of vehicles to COM and Fleet Controller daily
- Planning of services, routine maintenance, etc. on an on-going basis
- Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
- Immediate completion and handing in of all MVA forms.
- Always ensure that the vehicles are clean at every shift.
- Keep control over and recording of all firearms on a daily basis.
- Always ensure that the firearm register is kept up to date.
- Standing in for COM as needed as part of internal training and upskilling
- Driving the Company Values to all employees.
COMPETENCIES
(TECHNICAL & BEHAVIOURAL)
- Energy
- Stress tolerance.
- Safety awareness
- Initiating action
- Communication skills
- Conflict management
- Continuous learning
- Customer focus
- Time management
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Job Description
- The above position is vacant at Witbank CIT branch, reporting to the Regional General Manager.
- The overall purpose of this position is to ensure the effective and efficient operations of the Branch and ensuring that all site specific security requirements are adhered to and that the client’s needs are efficiently and professionally met at all times.
Minimum Requirements:
- Matric certificate, PSIRA Grade A registration and accreditation.
- At least 5 years’ experience in the security industry.
- Working knowledge of ISO 9001:2008 Quality Management and its requirements.
- People management experience.
- Administration, interpersonal communication and client liaison skills are required.
- Strong planning, leadership, organisational skills as well as good interpersonal and communication skills are essential.
- Computer literacy on Microsoft Programs.
- Own reliable transport and valid Driver’s License is required.
- Living within a reasonable distance from the branch or willing to relocate
Key Performance Areas: (not totally inclusive):
- Ensuring that contractual requirements are met as stipulated by the client.
- Maintaining good relations between Fidelity Security Service Group and the Client with regard to security services rendered.
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Ensuring that Security staff maintains required performance at all times.
- Dealing with all required administration matters.
- Liaising daily with Executive management on various operational issues.
- Submitting relevant weekly / monthly incident and general reports as required by Senior Management.
Other personality attributes:
- Interpersonal skills
- Communication
- Customer Focused
- Analytical and critical thinking skills
- Customer focused
- Team player
Core Competencies:
- Planning
- Leadership
- Organisational skills
- Control
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- The above position is vacant at our PE Branch. The overall purpose of this position is to ensure an efficient flow of schedules, issuing of confidential information and tracking of the fleet.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification is advantageous
- At least 1 years’ control room experience in the security industry or similar role
- Computer literate (compulsory)
- Excellent verbal and written communication skills
- Able to work under pressure
- Clear disciplinary record
Job Specification:
- Prepare for fleet departures
- Monitoring of the CIT schedules
- Tracking control (taking data from drivers every hour)
- Issuing of OTC Codes to the drivers
- Maintaining contact with all drivers
- Ensure all clients schedules are collected for any given day
- Maintaining all documentation and administration duties
- Constant communication with Branch Management
- CCTV monitoring
- Ensure security and basic access control
- Basic client liaison
Other Personality Attributes and core competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Pay attention to detail
- Customer service and relations
- Must be self-motivated
- Quality assurance
- Willing to work overtime
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Job Description
- The above position is vacant at our Sasolburg Branch. The overall purpose of this position is to ensure that Cash in Transit (CIT) operations are efficiently managed.
Minimum Requirements:
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 5 years experience in the Cash in Transit industry or a similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Knowledge of HR/ IR
- Knowledge of ISO9001:2015 quality management and its requirements
- Knowledge of Transtrack
- Strong planning, leadership, organizational and interpersonal skills
- Valid driver’s license and own transport
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record
Key Performance Areas (not totally inclusive):
- Responsible for all operational issues to the entire client base of his/her branch – through daily communication/ instruction giving and follow-up with employees
- Ensure all clients are serviced as per contractual requirements
- Maintain good relations between the Branch and the client regarding services rendered
- Manage staff and client retention
- Risk management
- Ensure all administrative responsibilities relating to daily operational requirements are complete
- Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refueling, operate the various security systems, ensure the cleanliness of the vehicle, etc.
- Accident prevention and reporting
- Take preventative actions toward any suspicious activity
- Liaise with management and all staff
- Personnel Management - deal with HR/IR-related issues
- Overall Transtrack duties
- Ensure security and manage the movement of CIT schedules during transit
Other Personality Attributes and Core Competencies:
- Must be honest and reliable
- Must have good verbal and language abilities
- Must be assertive
- Pay attention to detail
- Customer service and relations
- Willing to work long hours
- Planning and organizing skills
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Overall Purpose of the Job
- The Marketing Manager will be responsible for developing and executing marketing strategies that support business growth, customer acquisition, brand awareness, and lead generation.
- The successful incumbent will work closely with business stakeholders to identify marketing opportunities, develop impactful campaigns, and drive initiatives that support commercial objectives. The role requires a strategic thinker with strong execution capabilities, capable of managing multiple projects, budgets, suppliers, and marketing channels simultaneously.
- The Marketing Manager will ensure that all marketing activities are aligned to business goals and deliver measurable results while maintaining a consistent and professional market presence.
Minimum Requirements
- Bachelor's Degree in Marketing, Communications, Business Management, or a related field
- Minimum 5 years' experience in a corporate marketing environment
- Proven experience in developing and executing marketing strategies and campaigns
- Strong understanding of both B2B and B2C marketing principles
- Experience in digital marketing and lead generation
- Experience managing marketing budgets
- Agency management experience advantageous
- Valid driver's licence and willingness to travel when required
Key Responsibilities
Marketing Strategy and Planning
- Develop and implement marketing strategies aligned to business objectives
- Identify market opportunities, customer insights, and industry trends to support business growth
- Collaborate with key stakeholders to support commercial objectives through targeted marketing initiatives
- Develop and maintain annual and tactical marketing plans
Campaign Management
- Plan, coordinate, and execute integrated marketing campaigns across multiple channels
- Drive customer acquisition, lead generation, and customer engagement initiatives
- Coordinate promotional activities, activations, events, and marketing projects
- Monitor campaign performance and implement improvements where necessary
Digital Marketing
- Oversee digital marketing initiatives including social media, website content, email marketing, and paid media campaigns
- Monitor digital performance and optimise campaigns to improve effectiveness and return on investment
- Ensure consistency of messaging and content across digital platforms
Stakeholder and Supplier Management
- Build and maintain effective relationships with internal stakeholders and external service providers
- Coordinate marketing requirements across various business units
- Manage agency, supplier, and vendor relationships to ensure quality delivery and value for money
Budget Management and Reporting
- Develop and manage marketing budgets effectively
- Monitor expenditure and ensure marketing activities are delivered within approved budgets
- Track and report on campaign performance, lead generation, and marketing effectiveness
- Provide insights and recommendations based on performance data
Competencies and Skills
- Strategic thinking and commercial awareness
- Strong project management and organisational skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Budget management skills
- Ability to manage multiple projects simultaneously
- Customer-focused and results-driven
- High attention to detail
- Ability to work under pressure and meet deadlines
- Innovative and proactive approach to marketing
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- The above position is vacant at our Mossel Bay Branch. The overall purpose of this position is to distribute and receive consignments.
Minimum Requirements:
- Clear criminal record
- PSIRA accredited with a minimum Grade C qualification (advantageous)
- At least 1 years’ experience in security industry or similar role
- Computer literate (compulsory)
- Possess excellent communication skills
- Must be able to work at night
- Able to work under pressure
- Physically fit
Job Specification (not totally inclusive):
- Prepare for vault room duties
- Planning of the vault room schedules CIT
- Receiving and distributing of consignments to and from CIT teams
- Scanning of consignments
- Balancing of vault and locking up
- Sorting of consignments
- Documentation and administration duties
- Searching duties
Other Personality Attributes and Core Competencies:
- Accuracy
- Good interpersonal skills
- Organising and planning ability
- Quality assurance
- Willing to work overtime
- Customer focus
- Team Work
- Honest and reliable
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Receptionist:
- Delegating walk in/phone in clients to correct department
- Switchboard
- Receiving calls and transferring to the correct person
- Taking message is staff not available to take call
- Correspondence
- Receiving incoming faxes – giving through to the correct person
- Purchasing
- Ordering stationery from HO, i.e. contract book etc
- Stationery requisitions i.e. pens, paper etc locally
- General grocery requisitions i.e. coffee, tea, sugar and milk
- Any other purchases as requested from time to time:
- Obtaining quotation from supplier
- Creating/requesting requisition
- Obtaining PO from Procurement (HO)
- Placing order with the supplier
- Combine supplier invoice and PO after receiving and checking the goods
- Handing over to person receipting in the branch (Supervisor)
Filing:
- Preparing the individual file
- Placing the relevant documentation in the file
- File alphabetically according to the Debtor Code
Finance:
- Banking
- Daily banking
- Posting the banking on the Q-Drive
Other:
Sales:
- Receiving leads (phone calls/walk in clients)
- Completing paperwork regarding leads (manual method)
- Capturing leads on Listener (same day)
- Capturing leads on Rep/Consultant individual pages – Q-drive
- Capturing leads on Sales Managers page – Q-drive
- Communicating lead-info to sales consultants via Listener / 1 SMS and 2 E-mail
- Drawing previous days leads from Listener / dividing between consultants and following normal lead process
- Daily reporting – Sales Activity Report at 16h00 to all the relevant staff
- Wednesday morning – send reminders to all consultants to update feedback on their individual pages on Q-drive
- Thursday mornings – action consultant instructions on Listener (i.e. close leads etc)
- Tuesday and Friday mornings – update self-generated leads
- Assisting with Telesales
Client queries:
- Assisting walk-in clients with queries and liaising with HO (Sales)
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JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
go to method of application »
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
go to method of application »
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
go to method of application »
JOB REQUIREMENTS & OTHER ATTRIBUTES:
- PSIRA registered (Grade C) advantageous
- Proven ability to work under pressure and show attention to detail
QUALIFICATION & EXPERIENCE:
- Minimum Grade 12 or equivalent qualification
- Minimum 1 years experience as a Wireman
- Practical electrical/electronic knowledge advantageous
MAIN PURPOSE OF JOB:
- To assist the Installations Technician with installing of cabling of an alarm system, drilling and be able to connect detectors and the panel. Be able to power-up and walk-test the system. A Technical Assistant at this level is suitably qualified and experienced (to the Company’s standards) to install the cabling of an alarm system as well as Intercom, CCTV & Access Control systems, do drilling on his own, connect detectors and the alarm control panel and also to power-up and walk-test the alarm system without the help of a technician present.
DUTIES
- Assist technician with installations of alarm and security equipment
- Assist technician by removing old equipment from clients premises
- Assist by running new cables, applying glue, drill holes, mount detectors, panels, contacts, lights, etc
- Inform technician of any shortfalls or limitations of the equipment and tools
- Inform technician of cabling required for an installation
- Assist technician with user functions and be able to do a handover
- Clean vehicles and premises after an installation
go to method of application »
Purpose of the Role
- The Site Manager is responsible for the daily operational management, maintenance, performance, and compliance of all security systems and infrastructure at the assigned site. The role ensures that security technologies, including CCTV, alarm systems, electric fencing, and integrated security platforms, remain fully operational, compliant with contractual obligations, and aligned with client, HSEC, and company standards.
- The Site Manager serves as the primary on-site representative, managing technicians, coordinating maintenance activities, engaging with client stakeholders, and ensuring the successful execution of all operational requirements.
Key Responsibilities
Site Operations Management
- Manage all day-to-day security system operations on site.
- Ensure contractual service levels and operational requirements are consistently achieved.
- Act as the primary liaison between the client and the company on site.
- Coordinate daily activities of technicians and subcontractors.
- Ensure operational continuity of all security systems and infrastructure.
HSEC & Compliance Management
- Ensure full compliance with all HSEC requirements, mine procedures, and site-specific regulations.
- Conduct regular safety inspections and toolbox talks.
- Ensure all personnel adhere to safe work practices and permit requirements.
- Maintain compliance with OEM specifications, SAIDSA standards, SANS requirements, and company procedures.
- Report and investigate incidents, near misses, and non-conformances.
Maintenance & Service Delivery
- Oversee preventative and corrective maintenance activities for:
- CCTV systems
- Alarm systems
- Electric fencing
- Integrated security platforms
- Network infrastructure supporting security systems
- Ensure maintenance schedules are executed according to approved plans.
- Monitor service requests and fault response times.
- Ensure critical system failures are escalated and addressed immediately.
- Verify the quality and completion of all maintenance activities.
Asset & Resource Management
- Manage site assets, including:
- Tools and test equipment
- Vehicles
- Spare parts inventory
- PPE and safety equipment
- Monitor stock levels and initiate replenishment requests.
- Ensure all equipment remains in good working condition.
- Maintain accurate asset registers and inventory records.
Technical System Oversight
- Monitor performance and functionality of:
- CCTV systems
- Alarm monitoring systems
- Electric fencing infrastructure
- Video Management Systems
- Security networks and communication systems
- Ensure proper system configuration and functionality.
- Coordinate troubleshooting and technical support activities.
- Escalate complex technical issues to the Contract Manager and specialist support teams.
Installation & Project Coordination
- Supervise new installations, upgrades, and system enhancements.
- Ensure installation work complies with approved designs and specifications.
- Coordinate access, permits, and resources required for project execution.
- Verify workmanship quality and commissioning requirements.
- Ensure project documentation is completed and maintained.
Quality Assurance & Reporting
- Conduct routine inspections and quality audits.
- Monitor system performance against contractual KPIs.
- Prepare and submit:
- Daily operational reports
- Weekly maintenance reports
- Monthly performance reports
- Incident reports
- Identify opportunities for system improvements and operational efficiencies.
Client & Stakeholder Engagement
- Maintain positive relationships with client representatives.
- Attend operational and planning meetings.
- Address client concerns and service delivery issues promptly.
- Provide regular feedback on site performance and system status.
- Support audits and client inspections.
Incident Management
- Manage the response to security system failures and incidents.
- Coordinate corrective actions and close-out activities.
- Ensure proper escalation procedures are followed.
- Maintain records of incidents and corrective measures.
- Support investigations into system failures and operational disruptions.
Team Leadership & Performance Management
- Supervise technicians, contractors, and support personnel.
- Allocate daily work assignments and priorities.
- Monitor productivity, attendance, and performance.
- Conduct performance reviews and coaching sessions.
- Ensure personnel maintain required certifications and competencies.
- Support training and development initiatives.
Minimum Requirements
Qualifications
- Diploma or Degree in Electrical Engineering, Electronics, Information Technology, Security Management, or a related field.
- Relevant security industry certifications will be advantageous.
Experience
- Minimum 3–5 years' experience in security systems operations and maintenance.
- Previous supervisory or site management experience.
- Experience in mining, industrial, or large-scale infrastructure environments preferred.
Technical Competencies
Working knowledge of:
- CCTV systems
- Alarm systems
- Electric fencing systems
- Video Management Systems (Milestone, HikCentral)
- TCP/IP networking fundamentals
- Integrated security platforms
- Understanding of SAIDSA and SANS standards.
- Ability to interpret technical drawings and system layouts.
Key Skills
- Leadership and team management
- Client relationship management
- Planning and coordination
- Technical troubleshooting
- Problem-solving and decision-making
- Compliance and risk management
- Communication and reporting
- Time management and organizational skills
- Performance Indicators (KPIs)
- System uptime and availability
- Compliance with maintenance schedules
- Response and repair turnaround times
- Site safety performance
- Client satisfaction levels
- Quality audit results
- Team productivity and performance
- Incident close-out effectiveness
Method of Application
Use the link(s) below to apply on company website.
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