Jobs at Leroy Merlin

Description
Purpose of the role 

• Contribute to customer satisfaction and to the overall results of the department. To serve as a leader and role model for the Customer Assistants. Support and assist the Head of department. 

Main Responsibilities 

• Lead and support a team of Customer Assistants. 
• Be a player in the development of collective performance. 
• Share information and facilitate communication within the team.
• Develop the team to meet strategic business objectives.
• Manage daily sales and customer relations.
• Build and implement the Business Action Plan of the department.
• Introduce efficiency, improvement measures for an optimal return and stakeholder value.
• Ensure the day-to-day management of the department is to respect the customer promise.
• Coordinate and contribute to the sales activities in store.
• Ensure quality customer relationship (internal and external).
• Develop and update own skills and knowledge.
• Assume leadership role on behalf of the HOD when the HOD is not available.
• Participate in teamwork to ensure quality service and productivity of the store.
• Ensuring optimal staff is available for delivering excellent customer service to all customers.
• Training and developing of staff members.

Requirements
Profile

The successful candidate should have the following skills, experience and attributes:

• Minimum Matric or NQF4 Equivalent. 
• Relevant tertiary qualification will be an added advantage.
• Previous retail experience at a junior management level.  
• Excellent interpersonal skills.
• A team builder and a team player.
• Excellent customer service
• Self-confident, hardworking and leads by example.
• Customer-centric.
• Sense of responsibility.
• Analytical. 
• Assertive and challenge status quo

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Description
Purpose of the role 

•  To offer administrative assistance in financial operations within the warehouse.

Main responsibilities                                                  

• Control contracts and billing services
• Create the Purchase orders for vendor providing service
• Follow investment projects, identify invoices with orders and investment budgets.              
• Collaborate with internal and external audits, Customer Services, Logistics, trade sections or other departments when required.
• Detect billing errors
• Identify invoices investment (assets) or expenses
• Deal with disputes, vendor invoices, credits, returns and vendor job cards
• Analyse/Investigate transactional activities on warehouse operational expenses
• Assist in ordering of warehouse consumables
• Participate in Store Inventory, stationery procurement and dispensing.        
• Quickly identify and communicate deviations in procedures, P&L and accounting data.
• Coordination of tasks with other internal and external partners.
• General Safe keeping or filing of documents
• Report and tracking of our OPEX    

Requirements

The successful candidate should have the following skills, experience and attributes:

• Matric.
• Accounting Qualification (preferred) with 2-5 years of experience.
• Solid understanding about payment of suppliers and/or cash line consolidation.
• Basic knowledge in Oracle will be a must.
• Service mentality, planning and organization.
• Application of processes and control systems.                                                                
• Meet the demands posed by internal and external customers.                                                                                              
• Knowledge and involvement in the processes of management control.